HT204088 how do I dispute a charge my 8year old downloaded an app for $49.99 Is there any way I can get a refund it just happended 2 days ago
How do I get a refund for an app purchased by my 8yr old? it's 49.99 a spongebob upgrade to a game, I had no idea until today
You can try the 'report a problem' page to contact iTunes Support and see if they will credit or refund you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again you can turn off in-app purchases on your phone via Settings > General > Restrictions > In-App Purchases 'off', and you should also have a Require Password setting on the Restrictions screen which you can set to 'Immediately'.
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There are lots of ideas floating on the web for this particular issue - all of which I tried. I had the same problem and it turned out to be my USB cable. I thought the cable was fine as it would charge my phone and play but the data transfer pin was bent. I replaced the cable and it fixed the problem. Worth a shot as it is an easy fix!
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I have a 4th generation IPod touch. Today I downloaded the new iOS 6.0.1 and I have a question. Is there any way I can get rid of the noise when I plug it in to charge? I had it set that way before, and I can't seem to figure out how I did it. I found when I turned down the over all volume it gets rid of it, but I don't want to change the over all volume. Thanks so much for you help and Happy Holidays.
If it has NEVER been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this. -
Is there any way I can get a used or refurbished 2011 MacBook Pro Charger, Please?
Hi Guys,
I was wondering, and so sorry for asking,
Is there any way I can get a used or refurbished 2011 MacBook Pro Charger, Please?
I m a missionary and my current MacBook Pro Charger is no longer charging and I m
really low in finances at this time and I really really need a charger for my MacBook Pro
so I can continue with my work as a Missionary in Latinamerica...
Thanks for all your support and understanding
Isaac CruzSweet Thanks for your suggestion!
Guess What? one of my mission supporters bought me today a brand new Power Charger straight from Apple Store here in San Diego... I m soooo Excited!!! woo hoo
Peace,
Isaac Cruz -
i connected my iphone to the computer to charge it and itunes backed it up with an old version of my ipod so I lost all my photographs. Is there any way I can get them back?
Seems that you can no longer hide them on your phone. Try doing so in iTunes: http://support.apple.com/kb/HT4919.
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Is there any way to downgrade back to ios6 from the new ios7? I made a major mistake in downloading the new operating system. It is a major disappointment, particularly visually, and would love to get back to the more user friendly ios6 on my iPad. Last time I experienced a similar disappointment was when I tested the new Microsoft 8. In that case I was luckily able to stick to the previous operating system.
Thanks. Pitty, seems like Apple suddenly created more competition for itself. The edge is gone and Apple is also now into "art for art's sake".
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On iTunes 11, how can I access home sharing if the music is from a CD on a different computer using Home Sharing? Is there any way I can download these songs if (A) I no longer have the CD, or (B) I do not want to pay $25 a year for iTunes Match?
Yes, you can copy songs that you ripped from a CD to your Home Sharing computer.
Turn on Home Sharing first on both computers. To do that, go to File > Home Sharing > Turn on Home Sharing. Enter your Apple ID and password.
Now go to your computer that you want to copy the songs to and connect to your Home Share. You can do that by clicking on the popover button located at the left top corner right below the play control buttons. Click on it and scroll to the bottom until you see your Home Share and select it.
Go to Music in your Home Share. Select the songs that you want to copy in your Home Share and click Import at the bottom right corner. -
My iPhone says that my charger is not supported, but it's the charger that came with my phone. Is there any way I can solve this issue?
Try cleaning out the phone's port, of pocket fluff and such. Carefully. And check the mains adapter similarly, but less likely.
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I have purchased Lightroom 5 and had it installed but I had to replace my matchbook pro and now I can't find the activation key - is there a way I can get it emailed to me or how do I find it? Most other plugin's email out the activation key so you have a copy but I have seen no way to get it.
If you registered your Lightroom with Adobe after you installed it, you can log into your Adobe account and get your serial number from your account.
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Is there any way I can use my charger without it braking every few months
My charger always breaks after a few months is there any way I can stop it or does apple just make cheap chargers if so they should step it up cause there products are way over priced anyway
Perhaps you should handle it more carefully. I have never broken a charger.
Barry -
Is there any way I can trace my stolen I phone , if so how?
Is there any way I can trace my stolen I phone , if so how?
IF you set up find my iphone on the iphone itself AND it is on AND it has not been restore by the thief, then you may be able to track it using icloud.
Otherwise you cannot track it. -
My iphones was stolen on friday how can get my contacts back or is there any way i can track it? i cant find my imea number.
The only way to locate/disable/erase any lost/stolen iPhone/iPod Touch is through Find My Phone or a similar app. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords, especially your Apple ID/iCloud password NOW!
If your carrier offers Blacklisting & they Blacklist the phone, it will be unusable as a phone.
If locked with a passcode, and running iOS 7.0, then phone cannot be activated or the passcode removed without knowing your Apple iD/Password. It will be nothing but a useless paperweight.
If not running iOS 7.0, the phone can be forced into recovery mode & restored.
Your carrier has a record of your IMEI number. Also read here:
http://support.apple.com/kb/ht4061 -
is there any way i can over ride this?
You can try to place the iPad into recovery mode and see if it will restore. I don't know of anything else that you could try if the iPad is totally unresponsive.
I would let it charge for a while first - even if you have tried to let it charge already. This article explains recovery mode.
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how about if I do not want to transfer some purchase I did from my Iphone to my laptop when I sync.... like games for my kids which I only want to keep them on my I phone!! .
Is there any way I can select what to be transfer to my computer or no at the sync time or maybe set up my phone by selecting specifics items to be transfer !
I got also some kids apps that I do not need it on my laptop!can anyone explain to me please???
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