HT204088 How do I file a claim for a purchase from iTunes that I did not do?

How do I file a claim for a purchase from iTunes that I did not do?

First, log into your iTunes Store account and see if the purchases are reflected in the Purchase History.
http://support.apple.com/kb/HT2727
If they are and you're sure you or someone you know didn't make the purchase, perhaps as an in-app purchase, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. 
If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account and it will be up to your bank to handle.
Regards.

Similar Messages

Maybe you are looking for

  • Importing Motion project into After Effects

    I am attempting to import a Motion 4 project in After Effects CS4. I am using the suggested instructions: 1 In After Effects, choose File > Import > File. 2 In the Import File dialog, choose All Files from the Enable pop-up menu. 3 Click to select th

  • How to dynamically populate a manager name and level for any user who login

    Hi All, I need some help in doing this in my DB: Table 1 is the the manager hierarchy {which basically shows the structure of every employee's org). Table 2 is a list of all people manager ( all these usernames will also be in table 1). What i need t

  • Error in system log

    HI all, this is not a security query, but I need help in this regard. Following error msg i showing in system log. I'm getting this error whenever i'm trying to read the Job in SM37. And in some cases I'm unable to see the spool list which is generat

  • Convert Char to Numc or Date

    I need to knw how to convert a char var to integer or numerical variable. If possible ,dats format. Reply imm

  • Is there any impact chaning ip on sun messaging server?

    Hi all, I have configured and running two sun messaging servers MTA and MS. e.g MTA ip address - 192.168.10.1 MS ip address - 192.168.10.2 Is it possible to change ip address on these messaging servers to another ip range? Do I need to change any mes