HT204088 i am having a problem with my previous payment, its not excepting it?
i am having a problem with my previous payment, its not excepting it?
Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
If you just purchased the software and the redemption codes are coming up as invalid then the seller needs to resolve that. If you were able to acquire the serial number by redeeming the redemption code, then you should follow the seller's advice and contact Adobe support thru chat (when they are available).
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it fails to connect try using a different browser.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
Similar Messages
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hello i have a problem with my fingerprint id its not working anymore like before his not recognised my finger anymore why ?
I have had to periodically delete and re-enter my fingerprint. The last update (7.1) may have improved that. You can delete by going to Settings > Touch ID & Passcode, enter your passcode and then tap "Turn Passcode Off" and then go back to the same area, put a passcode back on and then a fingerprint.
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Everytime I try to download a new app it says that there was a problem with a previous purchase and then it said that my card was declined
These are user-to-user forums, nobody on here will know what the problem with the previous purchase might be.
Does the name and address on your credit card match exactly the name and address on your iTunes account, and have you checked with your card issuer to see if they are ones who are declining it ? You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Having a problem with Add-ons I did not install and now can't uninstall.
Lately I have experienced problems with re-directing and other issues with Mozilla. I looked in my add-ons list and there are several things there that i did not add manually. (I have been having much trouble with ITunes and noticed a plug in in mozilla and want to know if it is necessary.) Is there a way to keep this from happening? I have been using mozilla for years and liked it when I could do a basic install without any add-ons that I did not request. Here is a list of the things that are troubling me - I am sure a few may be necessary. I would appreciate any help anyone can give me with this?
PLUG-INS-
Java Deployment Toolkit 6.0.200.2 NPRuntime Script Plug-in Library for Java(TM) Deploy
Java (TM) Platform SE 6 U20 6.0.200.2 Next Generation Java Plug-in 1.6..0_20 for Mozilla Browsers
Mozilla Default Plug In
(THESE LAST THREE ALL CAME UP AS UNIDENTIFIED PLUG-IN ON MOZILLA PLUG IN CHECK SITE)
Itunes Application Detector 1.0.1.1
Itunes Detector Plug-In
Wacom Dynamic Link Library 1.1.0.3
Wacom Dynamic Link Library
Windows Presentation Foundation 3.5.30729.1
Windows presentation foundation (WPF) plug-in for Mozilla Browsers
EXTENSIONS_ Java Console 6.0.23
Java Console 6.0.20
(Just curious with these two Java consoles - which by the way I am unable to uninstall - the uninstall button is grayed out. and I can only disable.)
Really frustrated with this, I have already uninstalled Firefox and re-installed it - losing all my bookmarks and these add-ons were there after the re-install. PLEASE HELP!For camera problem try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
I do not understand what you mean about your update problem -
HT1222 having big problemes with my icloud , it will not open ...
I have problemes with my I Cloud , and I would some info ... how to getit started takes ...
What laptop? What operating system? What version of Safari?
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HT1349 hello i haved a problem ill buy iphone 4 its not working
hello, last december one man he talking to me on the bus.and he offer me iphone 4,cheaper just only 150.00 pounds...the problem im trying to open this mobile to itunes but totally out of services...... how to open and how to use can u help me pls many thanks
When someone offers to sell you something at substantially less than it normally costs, maybe you should be suspicious...
You're going to have to clarify what you're doing and EXACTLY what heppens when you try. "totally out of services" makes no sense at all. -
I'm having two problems with iTunes, but I'm not sure if they're related issues. First, when I try to click "Download All Updates" for apps, only one update will download and I will get successive error messages for all of the other updates. However, if I click update for each individual app, they download fine. Why am I not able to download all app updates simultaneously now.
My second issue is that I cannot move songs from iTunes to my external hard drive or vice versa. When I drag the files, the blue plus sign appears, but the file does not appear where I moved it to.
Both issues have been occuring for about month. Any help would be greatly appreciated.While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked. This seems to help with partial downloads...
The other issue doesn't ring any bells.
tt2 -
it wont let me download anything or update anything it says there is a problem with my previous payment thanks
Yes, you will need to pay it. Contact iTS for more info.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Having a problem with eBooks in my iTunes library.
As the title says, I'm having some problems with the iTunes library not reflecting what's actually on the disk.
I add the ebook and it seems to add ok. The file gets consolidated into /mymusic/books under the author correctly, but the book is missing from the library. The book is in ePub format, and seems to have the right file extension and shows up as a file of "ePub" type in windows explorer.
Any ideas? Is there a way to re-build the library or a portion of it?Hi tony paine,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iCloud: Keeping the Junk folder consistent between iCloud Mail and OS X Mail
http://support.apple.com/kb/HT4911
Cheers,
- Judy -
I notice that my new IPad (3rd generation) will not stay connected to the power cord at all, I'm not exagerating, if I plug it in and browse the Internet without fail it will become unplugged and I will have to push the plug back in (Ba-beep). Ive actually grown to despise that sound when you plug your iPhone or iPad in because it reminds me of how much money I spent on something that PHYSICALLY will not charge while I'm using it.
I know the problem with it holding a charge while in use, I get it, the screen is amazing and it takes a lot to run the display, however, it is unacceptable to me that I can't even keep the thing plugged in while I'm using it. I can not even leave it on my Cal King bed overnight because I will wake up in the morning to find that the plug has been jiggled loose in a corner, so it's still attached but not making a connection thus not being charged.
I love the 4GLTE from Verizon and I love the iPad, but I'm actually using my 1st generation IPad while I am at home so I can leave my new $900 iPad on a table to charge free of incident so I can use the 4G while I'm away from wifi during the day. I have been getting more upset about this because I can not even use the Griffin extended cord to charge the iPad and be far from the plug because only the original apple sync/charge cord will have a better shot at staying in. Absolutely none of my non apple cables will stay in the iPad 3 while having it in my hands.
The plug is at an angle, unlike the first iPad, not sure about the iPad 2. Please let me know if they have same issue.
If anyone else is having this problem with the Gen 3 iPad please let me know because I'm tempted to do something about it with apple and I'm hoping that I just for some reason have a bad cable receiver or something and maybe I can get a replacement and enjoy the iPad as I had expected to. There is no reason why I should be even using my first iPad and I have friends that want to buy it but I am not selling it because I'm unable to sell it because I can't handle the new iPad while it's plugged in, that is ridiculous if it's a common issue so please let me know!Thanks for the swift reply, I have been looking online and a loose plug seems to be somewhat of an issue with many, I hope mine is actually a problem and not what others are experiencing. It's taken me this long to even reach out for the simple fact I HATE being a complainer but this is just horrible.
Do you have an iPad 3 as well? And is yours not experiencing any issues close to mine?
Thanks again! -
I have upgraded Apple Aperture from version 2 to version 3 and I'm having a problem with the "Highlights and Shadows" adjustment. According to the user's manual, I should have access to an advanced disclosure triangle which would allow me to adjust mid contrast, colour, radius, high tonal width and low tonal width.
If anyone has any suggestions as to how to access this advanced section, I'd be most grateful.Hi David-
The advanced adjustments in the Highlights & Shadows tool were combined into the "Mid Contrast" slider in Aperture 3.3 and later. If you have any images in your library that were processed in a version of Aperture before 3.3, there will be an Upgrade button in the Highlights & Shadows tool in the upper right, and the controls you asked about under the Advanced section. Clicking the Upgrade button will re-render the photo using the new version of Highlights & Shadows, and the Advanced section will be replaced with the new Mid Contrast slider. With the new version from 3.3 you probably don't need the Advanced slider, but if you want to use the older version you can download it from this page:
http://www.apertureexpert.com/tips/2012/6/12/reclaim-the-legacy-highlights-shado ws-adjustment-in-aperture.html -
I have an imac and am using iphoto. Currently I am having a problem with one particular album which shows in the main part of the window a triangle with an exclamation point. The two photos are at the bottom of the main window in the same area where the "info" "edit" "create" area is. I can see the two photos but I can not get them back into the main part of the window. I can't drag them anywhere either. I can't double click or right click on either of the two photos either. All I can do is click on either one and they get a little bigger. Before I saw the exclamation point in the main body of the window all I get is two squares with nothing in them and the entire border is made up of dashes. Can someone help me?
Make a temporary, backup copy of your library if you don't already have one (Control-click on the library and select Duplicate from the contextual menu) and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Screenshot is for iPhoto 9
Since only one option can be run at a time start with Option #3, followed by #4 and then #1 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory. -
Hello sorry but im having a problem with my apple id it appears that i cant download nothing i dont know why but when im going to download something example facebook it appears de app that is charging and then desapere how can i fix that?
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
-Griff W. -
I just upgraded my iMac to Lion, and a few seconds ago, I upgraded the iWork package and now I'm having some problems with the new version of Pages (4.1) When I try to change something in a document, a message says "the program is not responding", so I have to force it to close. By the way, the SAVE botton stays the same even I change erverything in my document. Please, a have a work to finish, **** me. What I can do abou it?
I just upgraded my iMac to Lion, and a few seconds ago, I upgraded the iWork package and now I'm having some problems with the new version of Pages (4.1) When I try to change something in a document, a message says "the program is not responding", so I have to force it to close. By the way, the SAVE botton stays the same even I change erverything in my document. Please, a have a work to finish, **** me. What I can do abou it?
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having a problem with dates when I send my numbers doc to excel. dates are all out and that they have to cut and paste individual entries onto their spreadsheet. Any idea how I can prevent this.
I'm using Lion on an MBP and Numbers is the latest versionMay you give more details about what is wrong with your dates ?
M…oSoft products aren't allowed on my machines but I use LibreOffice which is a clone of Office.
When I export from Numbers to Excel and open the result with LibreOffice, the dates are correctly treated.
To be precise, dates after 01/01/1904 are correctly treated. dates before 01/01/1904 are exported as strings but, as it's flagged during the export process, it's not surprising.
Yvan KOENIG (VALLAURIS, France) mardi 3 janvier 2012
iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
My iDisk is : http://public.me.com/koenigyvan
Please : Search for questions similar to your own before submitting them to the community
For iWork's applications dedicated to iOS, go to :
https://discussions.apple.com/community/app_store/iwork_for_ios
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