HT204088 I prepurchased a song but and have been notified it's able to be downloaded, but when I go to download it is not there an I check my songs and it's not there. Has this happened to anyone else ???

Please help I really want the song and I have no idea why this happen it has done this before

Hello rsmith0812
If you cannot get your Pre-Order and have not received the email to download it, check in the Purchases section of the ITunes Store. If it is not there, then report the issue to the iTunes Store.
Download past purchases
http://support.apple.com/kb/HT2519
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.

Similar Messages

  • I have had my macbook pro for 3 days, and it will not charge.  I tried several differnt outlets, tried cleaning and wiggling the magnet charger, still nothing.  Has this happened to anyone else? Any suggestions?

    Has this happened to anyone else?

    Jaybunni wrote:
    I have had my macbook pro for 3 days, and it will not charge.
    You have 14 days from the date of purchase to return your MBP.  Personally, I would not waste my time "troubleshooting" if the normal solutions do not work.
    Return the MBP for one that works before your 14 days are up and/or call AppleCare ASAP!!!
    Good luck!

  • Why does my Iphone 4s keep shutting down on me? Its not just the apps shutting down, its the whole phone. Is there a fix for this? Or has this happened to anyone else?

    I need help figuring out why my phone keeps shutting off. Has this happened to anyone else? How can i fix it?

    Welcome to the Apple Community.
    This isn't a Home Sharing problem, you will get better answers posting in the iPhone community.
    https://discussions.apple.com/community/iphone/iphone_hardware
    https://discussions.apple.com/community/iphone/using_iphone

  • I am using My Photo Stream on my iPhone and on my iPad. Much to my surprise, I noticed that many of my pictures on my iPad have disappeared ( iPhone shows 990 - iPad shows 90 only !!!! ) Has this happened to anyone else ????? What is the problem ???

    I am using My Photo Stream on my iPhone and on my iPad. Much to my surprise, I noticed that many of my pictures on my iPad have disappeared ( iPhone shows 990 - iPad shows 90 only !!!! ) Has this happened to anyone else ????? What is the problem ???

    Welcome to the Apple Community.
    Photostream in the cloud only keeps photos from the last 30 days (subject to a 1,000 photo limit). When photostream syncs the photos to your device they will stay there (subject to a 1,000 photo limit) until deleted, which means you may well have more photos in your photostream album on your device than there are in photostream in the cloud.
    The consequence of this is that if you turn photostream off and on again on your device (or enable it for the first time), it will only be populated with photos from the last 30 days, which may not be all the photos that were previously in the photostream album on that device.

  • I can't make or take phone calls, but i can message and use data. Has this happened to anyone else? I've gone through three Samsung Galaxy S5's in the past three days, two of which have this problem and one just stopped working all together.

    My phone doesn't have any cellular phone functions...but it CAN send text messages and access data. Has this happened to anyone else? I've gone through three Samsung Galaxy S5's in the past three days, the last two have this problem and the first stopped working all together. I've had new sim cards put in, ive done hard resets on the phone, i've rebooted the phone, done battery pulls, and tech support has reset the signal to my phone. Nothing has worked. (I just "upgraded" <- lol.... and my old phone IS turned off.)

    Im in 79707. So to recap my whole case: I upgraded my device using the verizon wireless website. I received my phone and switched my old SIM card from my Droid Razr Maxx HD into the new Galaxy S5. Everything worked fine until the next morning (May 31st) when I woke up and the phone wouldn't turn on. I took the phone to the local Verizon store and they were also unable to turn it on. They issued me a new Galaxy S5 (referred to as phone 2) and switched my SIM card into that one.
    With PHONE 2 i was able to make calls and receive calls, along with text and data for approximately four hours. After that, i was unable to use the phone function of the device, but text and data were still functioning. I took PHONE 2 back to the Verizon store where they attempted to hard reset the phone twice, they also installed two new SIM cards at the store. After this they would get the same error, which is the phone just reading "Dialing..." after attempting to make a call. The Verizon associate declared the phone "DOA" and issued me another Galaxy S5 (referred to as PHONE 3).
    PHONE 3 worked well, with phone text and data featured intact from when I received it on the after noon of the 31st until approximately 2:30PM on June 1st. I contacted Verizon Tech Support via Gmail phone to attempt the correct the problem. They reset the connection, had me do a battery pull, had me close the "phone" application, and erase the data and catche, then restart the phone. All of which had no effect. My phone is still able to receive texts and use data (even with wifi off) it simply cannot make or take phone calls. all it says is "dialing..." when I attempt to make a call. When other phones call my device it rings once on their end and directs them to voicemail, PHONE 3 does not ring on my end.
    I have made sure my old phone is completely powered down.

  • My wifi will not connect on my iPhone 4S. In the settings it won't let me switch the button over to turn on the wifi. Has this happened to anyone else?

    My iPhone will not connect to wifi. The button will not switch over. Has this happened to anyone else? Please help!

    Ksdow wrote:
    My iPhone will not connect to wifi. The button will not switch over. Has this happened to anyone else? Please help!
    It has happened to others, which you would have known by searching the forum.  This is very basic forum etiquette.
    Use the search button at the top of the page, or look in the MORE LIKE THIS area to the right.  You'll find your answer in no time!
    Best,
    GDG

  • When my phone is powered on and not in use all of a sudden the Samsung Galazy 5 then Samsung and the verizon logo comes on to frequent all threw out the day . Has this happened to anyone else ?

    When my phone is powered on and not in use all of a sudden the Samsung Galaxy 5 then Samsung and Verizon logo comes on tell me to check my battery cover, I have checked it and it is secure but it still continues to happen all day long. Has this happened to anyone else?

    My phone is 5 days old and does the exact same thing.
    Just check the box that says do not show again when it pops up. That should Stop the pop ups all the time.
    I am very dissapointed with my phone .  My S5 has been very buggy, likes to freeze up , lags , drains battery in about 4-5 hours, loses data connection in "Good Signal" areas ( drops down to 3g and 1x data or says 4g lte but Web pages fail to load , say no data connection). Camera has also crashed on me twice already.

  • HT204088 How on earth did someone hack into my iTunes account and charge my visa/debit card? I didn't know until I got my bank statement with a fake phone # to call iTunes has this happened to anyone else?

    How on earth does someone hack into my iTunes account and charge my visa/debit card? I got no emails from iTunes, so I know it's not them. This has happened twice to me and it's after I take out my credit information. I found out because of a bounced check, plus my bank statement had all the charges on it. They start small with just a few dollars but they do it every day sometimes twice a day. Then next to where they tell you who charged it, it says iTunes with a bogus phone# to call? In total they stole $224 from me. I was lucky my bank refunded the money stollen. Has this happened to anyone else?

    People get their accounts hacked all the time. It's unfortunate, but true. To prevent this in the future, you need to:
    - choose a good password, with a mix of upper and lowercase letter and numbers, that someone wouldn't be able to guess by stalking you on social media sites
    - be aware of surroundings when entering a password, to be sure nobody's looking over your shoulder
    - be cautious of what you do on open wifi networks (ie, networks that do not require a password to join)
    - use a different password on each site
    - use a password manager so you don't have to remember all those different passwords

  • My "Apple TV" is hooked up via HDMI to my Marantz receiver.  Everything works fine when watching movies.  When trying to watch a show or listen to music, there is no sound.  Has this happened to anyone else?

    My "Apple TV" is hooked up via HDMI to my Marantz receiver.  Everything works fine when watching movies.  When trying to watch a show or listen to music, there is no sound.  Has this happened to anyone else?

    Perhaps you should ask over in the iPad community, you may get better answers there.
    It's actually my fault that psoon ended up here ... s/he intially posted over at Home Sharing, and I tried a relocate request to Apple TV rather than iPad.
    psoon, here's a link to the iPad community:
    Using iPad

  • Iphone 6 Plus  ship date was 11/03, now it is 11/04 and I have zero updates and it is still showing 11/03. Has this happened to anyone else?

    Has this happened to anyone else? Will the ship date update or does this mean I will be getting it shipped out soon?

        CGraves3, I know the importance of understanding and confirming your shipping dates! As your order moves through the process, you can check the status at http://bit.ly/RjmCUB. You may not be able to see a change from Processing until it officially ships, then you'll see the tracking number. Did you receive a confirmation email that your order was submitted? Additional information throughout the fulfillment process is usually sent to that same email address.
    TanishaS1_VZW
    Follow us on Twitter@VZWSupport

  • My iPod was plugged into wall charger when it shot out an electrical burst out the top of iPod. Has this happened to anyone else? Has scorch mark on top of iPod where electricity exited!

    My iPod was plugged into wall charger when an electrical burst came out the top of iPod! Has this happened to anyone else? Have scorch mark on top of iPod where the electrical current exited iPod!

    I have heard of that before, Seems like the wall charger was defective. If wit wan an Apple charger I would mak an appointmernt at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    If Apple will not replace it at no cost
    Apple will exchange your iPod for a refurbished one for this price:
      Apple - Support - iPod - Repair pricing

  • I recently installed Mavericks on this iMac and upgraded to Adobe Cloud 2014 now InDesign CC 2014 fails to launch and I get a crash report. Has this happened to anyone else?

    I recently installed Mavericks on this iMac and upgraded to Adobe Cloud 2014 now InDesign CC 2014 fails to launch and I get a crash report. Has this happened to anyone else?

    It isn't happening to everyone else, but if there was a trend of it happening to a lot of people, that would probably show up in the official InDesign user forum. But there aren't a lot of crash reports there, so it isn't something that's happening to everyone. There are a couple, so you might look at those. But since there is not a huge wave of crash reports, the problem might be more related to a problem on the system rather than a problem with InDesign, like a corrupted font.
    The best place to troubleshoot is probably over at the Adobe forum since the users there know InDesign very well.

  • TS1424 I was charged for an App that was presented as being free.Has this happened to anyone else?

    I was charged for an App that was presented as being free.Has this happened to anyone else and what did you do?

    You were charged for downloading it (some apps allow you to make in-app purchases within them to unlock extra features) ?
    If when downloading it then does a purchase price show on your purchase history : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases (the most recent purchase is above the list).
    Of did you add or change your credit card details on your iTunes account when downloading the app ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
    Store holding charge : http://support.apple.com/kb/HT3702
    If you have been charged when you shouldn't have then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • My iPhone just called itself randomly..has this happened to anyone else?

    My iPhone just called itself randomly..has this happened to anyone else? when i picked up it said it was some national credit thing and said my debit card has been temporaly block....funny thing is..... i dont have a debit card with that company and i just recently got this new number (3 days from this post)

    its crazy because my new cell number showed up... how is this possible? i for sure knew it was a computer generated call but a computer generated call from my own number????? is odd

  • My 4S just crashed.  No response from phone. Has this happened to anyone else after the update?

    My 4S just crashed.  No response from phone. Has this happened to anyone else after the update?

    I'm sure it has, with millions and millions of people upgrading. 
    How does knowing this help you in any way?

Maybe you are looking for

  • Recommend a good external DVD drive for Mac?

    can anyone recommend a good external rewritable DVD drive for my EMac? i want something that will work with iDVD of course... thanks in advance.

  • Found a bug? Adding alot of resources to a task creates a local resource on the server.

    Hi Guys, I'm working with a client on building a Project Server 2013 environment and I came cross something that struck me as odd. I hope some of you will be able to reproduce the issue and maybe point me into the direction of a hotfix or a report th

  • Spry Validation in Dreamweaver CC

    Hello, I'm trying to find the spry validation in the CC version.  It used to be under insert - form - spry validation text field, etc in CS6.  Some places online said it's under the spry menu, but I can't find a spry menu.  Where would I find it? Tha

  • Duplicate Shopping Cart  line items  - Supplier doesnt get copied ?

    Hi, we are on SRM7  extended classic scenario and while we use the "Duplicate" option to copy the existing line items in a shopping cart then the supplier doesn't get copied to new line item, field remains blank? is it a standard behaviour? what are

  • Speakers 6.1 or 7.1 to my Sound Card

    Hi guys... well... I have a SB Audigy2 ZS and I want to know what speaker system is the best to buy... I dont want speakers with 500RMS... just between 80-20RMS... to play DVDsMovies and PC-Games... must be 6.1 or 7.1... must have analogic Inputs...