HT204088 I was charged twice for the same purchase and I can't find a place to make contact for a refund from the iTunes store...

ON August 7th this year I purchased an ibook and was charged twice for the same book, so I would like to get a refund for one ...
Where can this trensaction be done? I'm having a problem finding the location.

You can contact iTunes support here and ask for a refund/credit for the duplicate charge : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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I have two iphones using the same computer and I can only find a backup for my iphone and not my girlfriends. She uses itunes a lot more often then I do but cant find it

I have two iphones using the same computer and I can only find a backup for my iphone and not my girlfriends. She uses itunes a lot more often then I do but cant find it. Really need some help. Shouldnt her apps and details be saved online in the itunes store? Even her apps wont appear

If you create an Apple ID for your daughter, signing out of the existing Apple ID with the iTunes & App Store on her iPhone will not change anything on your iPhone.
All apps include DRM protection which is tied to the Apple ID that was used to download the apps.
If she starts using her Apple ID to download apps, when there is an app update for an app on her iPhone that was downloaded with the current shared Apple ID, she will need to use that Apple ID and password to download the app updates.

How can you find out if another VI running on the same computer and how can you find out the name of that VI?

Suppose that several VIs running simultaneously on the same computer. How can I find out the names of the running VIs, from another VI?
If the already running VIs are clones of the same basic VI, open and run with the option "Prepare to call and forget", how can I find out the names and index of each clone?

I had an application where I spawned (= ran with Start Asynchronous Call) multiple (reentrant) copies of VIs, and would occasionally "lose control" of them. I needed a way to find all VIs that were running "Top Level" and stop them (so I didn't have to log off from Windows).
I used the Application Property "All VIs in Memory" to get an array of (wait for it ...) All VIs in Memory. I took each name, opened a VI reference to it (simply wire the name string in, as the VI is, by definition, "in memory"), looked at its VI Execution State, and if it was Run Top Level, Invoked the FP.Close and Abort VI Methods. [To prevent the VI that did all this from "committing Suicide", I compared the name string with the current Call Chain, and did nothing if there was a match].
I think you could adopt this idea to do what you need.
BS

HT4623 There is no "Software Update" visible between "About" and "Usage" in General Settings, as shown in the example. And I can't find it anywhere else, either, so I am stymied at the first step of trying to update. Ideas?

I am stymied at the first step of trying to update my IPad software, as there is no "Software Update" choice visible in General Settings. And I can't find it anywhere else, either. Ideas?

Settings>General>Software Update is only available on iPad with IOS 5 and above.
If you are using IOS 4, you need to connect to iTune (computer) to update software.
http://support.apple.com/kb/HT4972

I was having troubles with Firefox, so I tried to re-download it and I can't find a place to download Firefox for MAC OS X 10.4.11

There really are no no more details. The only version of Firefox that I can find that is available for downloading is not compatible with MAX OS X 10.4.11
This means I am really in trouble. I sent the version I was using to the trash because I was having so many troubles with it not connecting to various sites.
Where can I find a Firefox version that I can download?

You can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

I've downloaded adobe reader and it keeps telling me i have to accept the user agreement and I can't find a place to do so

How do i accept the end user agreement?

After you finished installing did you launch Adobe Reader from your /Applications folder and accept EULA(End User License Agreement)?
Assuming you are seeing this message in Safari , Please try this:
Quit Safari
Go to /Applications/ and launch Adobe Reader
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I have just signed upfor family sharing. Is there any way you can get the same app on two devices but not have to share it? My sons both want clash of clans but they don't want to be on the same village and they can't both be on app at the same time?

I have just signed up for family sharing. Is there any way you can get the same app on two devices but not have to share it? My sons both want clash of clans but they don't want to be on the same village and they can't both be on app at the same time?

hi, the app is not "shared", it works as if you bought the app twice with different accounts, only you paid it once. they should have 2 different villages since they're on 2 different devices.

I updated iTunes to 10.4 version and now it doesn't start and sen a messages "iTunes has detected an error and must be closed". Someone have the same problem and how can we repair our installation insted of change the windows XP installation? Best regard

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Can you have multiple Apple TV's in the same house and network? If so how do you know which one to pick from your Idevice?

can you have multiple Apple TV's in the same house and network? If so how do you know which one to pick from your Idevice?

Yes, there are even defaults for naming them, such as LivingRoom, Bedroom, etc, or you can even enter your own name with the remote for each AppleTV.

Apple apps store do double charged me for only one application purchased and i can't find an email of apple customer service.

Apple apps store do double charged me for only one application purchased and i can't find an email of apple customer service.
<Email Edited By Host>

These are user-to-user forums - I've asked the hosts to remove your email address from your post.
Tou can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT201365 I just I just updated to iOS 7 and now my calendars are not keeping the information on the days that should be marked. The info is there in my iCloud on my computer, just not on the iPhone. Has anyone had the same problem and what can I do abou

I just update to iOS 7 on my iPhone 4s. The calendars on my iPhone are not keeping the information on the days that should be marked. The info is there in my iCloud on my computer, just not on my phone. Has anyone else had the same problem and what can I do about it? Is it at bug in the iOS 7 update?

What do you mean by "on the days that should be marked"? Are you calendar events displayed on the wrong days?

Is there an issue with the hitachi hard drives in the MacBook Pro's ? Got a 15 inch and a 13 inch at the same time and both drives have failed in under two years. I have heard from a few other people with same issue.

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there is a dylib you can put in the springboard if jailbroken but if not you have to find an apple store

Suddenly all of my Office-programs have stopped working and will not launch on my MacBook. Could anyone give an amateur from Norway a hint of what may cause the problem? And I can not find the installation-disc for Office...Super! :)

Suddenly all of my Office-programs have stopped working and will not launch on my MacBook. They were all already installed when I bought the computer. Could anyone give an amateur from Norway a hint of what may cause the problem? (And I can not find the installation-disc for the Office Programs...Super!)

Have you contacted Microsoft support - http://www.microsoft.com/mac/support ?

I have downloaded 2 rented movies. I can find then in my downloads but can not find then in iTunes. I read the others that have had the same problem an I can't find the rented in iTunes

I have downloaded 2 rented movies. I can find then in my downloads but can not find then in iTunes. I read the others that have had the same problem an I can't find the rented in iTunes

Hey rangermikegsm,
Welcome to Apple Support Communities.
It sounds like you’re concerned because you don’t see your rentals in iTunes, but they appear to have downloaded. Take a look at the article below and check the Rentals tab in iTunes on your MacBook.
About renting movies from the iTunes Store - Apple Support
Find movies you rented previously
Find your movie on the device you used to rent it.
On a Mac or PC: Go to the Rentals tab in the Movies section of the iTunes Library.
On an iOS device: Go to the Rental tab of the Videos app.
Using Apple TV (2nd or 3rd generation): Look in the top shelf of the main menu.
Ciao,
-Jason

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Downloads available:
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Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
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Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

HT204088 I was charged twice for the same purchase and I can't find a place to make contact for a refund from the iTunes store...

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