HT204088 It appears that I continue to be double charged for some purchases.

It appears that I continue to be double charged for some purchases?

Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

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I can't make a purchase from App Store. It just appears that contact your iTunes Store support to make a purchase. How can I solve this?

I can't make a purchase from App Store. It just appears that contact your iTunes Store support to make a purchase. How can I solve this?

Do exactly what it told you to do.
Contact itunes support

I have been charged for a purchase that I have not made

Hi,
I have been charged for a purchase that I have not made (just seen on my online banking) and it does not appear on my purchase history can anyone let me know how I get in touch with apple as I am strugglng to find any contact details for this.
I haven't made any purchases that have cost me only free apps.
Anyhelp much appreciated.
Thanks

You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
But if nothing show on your account's purchase history (you only have the one account to which that card has been attached) : http://support.apple.com/kb/HT2727
and it's not a temporary store holding charge : http://support.apple.com/kb/HT3702
then you may also want to contact your card issuer

I am trying to connect to my Wifi Network. It is a Galaxy Nexus. I am trying to connect to this Hotspot. I have an iMac that works fine with my network but for some reason with this computer I cannot connect.

So far I have pulled the system configuration file, I have reset safari, I deleted all old passwords from the wifi network in Keychain I restarted both devices. I am at the end here and I cannot get it to work I have an iMac that works fine with my network but for some reason this computer will not connect. It is system wide specifically to my personal hotspot. I can connect fine to any other network (wifi) but just not mine. I have not changed any wifi settings. I have been trying to figure this out. I have a MacBook Pro Late 2006 model running Lion (10.7.5) So any ideas anyone? Please help!

12. At a WiFi hotspot, you can't get connected. The most frequent reason is the login screen for the WiFi hotspot is only able to be connected with a single type of browser. If Safari doesn't work, try Firefox, Chrome, Omniweb, or Opera.
From my tip:
https://discussions.apple.com/docs/DOC-6411

I received an email this am telling me I was charged for a purchase I made of .99 this am. I did not purchase anything. I contacted PayPay and was informed it was for a recurring monthyl .99 fee..I don't know what that is and don't want it. What is it?

I received an email this am telling me I was charged for a purchase I made of .99 this am. I did not purchase anything. I contacted PayPay and was informed it was for a recurring monthly .99 fee..I don't know what that is and don't want it. What is it? PayPal cancelled any further payments for this. I was informed I needed to request refund from ITunes. I did that. Why was I charged a .99 recurring fee? I purchased, or thought I did, an app called "Appzilla2" on Jan 10 for .99 cents. Does this mean I must pay .99/monthly to use it? If so, please cancel the appzilla.

We are itunes users just like you. We cannot cancel anything.
Look at your purchase history and see what the charge is for. Contact itunes support if need be.

HT2534 Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?

Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?

Try contacting the iTunes Store: http://www.apple.com/support/itunes/contact/

HT2534 I was charged for songs on my credit card but I had an iTunes card and they deducted from that too so I was double charged . How do I get my money back from iTunes

I was charged for some songs that I purchased but I had an iTunes card and they deducted that too how do I get my money back from itunes

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

I am based in India, how do i buy from the app store using an indian credit card? The app store is saying that my apple id is valid only for US purchases and that I need a US credit card!

I am based in India, how do i buy from the app store using an indian credit card? The app store is saying that my apple id is valid only for US purchases and that I need a US credit card!

snigdhachavan wrote:
so does this mean i cannot download anything from the app store.. ...
Not the US Store... if you are in India.
snigdhachavan wrote:
... i wanted to buy the Mac OS X Lion... how do i do the purchase?
http://www.apple.com/in/mac/app-store/

I recently purchased "The Simpsons Movie" on iTunes, but it is not appearing on my cloud - or under recent purchases in iTunes. I was charged for the purchase and received a receipt. During the download i received an error message.

I recently purchased "The Simpsons Movie" on iTunes, but it is not appearing on my cloud - or under recent purchases in iTunes. I was charged for the purchase and received a receipt. During the download i received an error message.

Store > Check for available downloads
Or report a problem...
tt2

I am being charged for itune purchases I did not make. Charges are appearing on my bank statement. I have been going around in circles trying to dispute the charges but am going round and round in circles with no success. Suggestions please.

I am being charged for itune purchases I did not make. Charges are appearing on my bank statement. I have been going around in circles trying to dispute the charges but am going round and round in circles with no success. Suggestions please.

I cannot get any response for HELP!!

HT204088 doubled charged for the same app

Why am I getting doubled charged for the same app

Could you be more explicit, this is a user forum. Apple does not answer questions here. We are not mind readers. What app? How do you know that you were double billed? Was it with the same Apple ID or with two different IDs?

It would appear that there is no longer any support for Acrobat Pro 9 for Mac. I keep getting a notice for updates but when I elect to do so, I get the message that I need to reinstall the program from the original program disks- which I no longer have.

I’m debating whether to can the app, or just ignore, or turn off the updater. Suggestions?

If you are at version 9.5.5 that was the end of the line for Acrobat 9.x. You are correct that Acrobat 9 is no longer supported. Adobe is only supporting Acrobat X and Acrobat XI at this time.
If you need to reinstall Acrobat 9 though you can still download the installer bits here: Download Adobe CS5 Free Trials – All Direct Links without Akamai | ProDesignTools
Make sure to follow the directions carefully and sign into the Adobe Trials page first with your Adobe ID.

I bought a MBPro which came with Lion installed,i also wanted to have a copy of installation disc so i used mac app store.Normally if an app is already bought there is a warning or a sign that informs the buyer.I've charged for this download is it normal?

Hi ,i bought a MacBookPro which came with Lion installed on it (i have registered my mac book pro right after i bought it), i also wanted to have a copy of the installation disc in case of a crash, so i used mac app store to get it.Normally if an app is already bought (for iphone app store) there is a warning or a sign that informs the buyer, than the app store lets the buyer to re-download/re-install the app.I've charged for this download afterwards, because i was using virtual credit card, there was not enough money transferred to that card during that download but the app store let me download it anyway. I haven't charged before the download, the app store first let me to download it then it requested that amount of money for next download wich it was a free app. Can anybody enlight me? thanks

Hi ...
i also wanted to have a copy of the installation disc in case of a crash
If you have problems with your Mac you use Lion Recovery
However, you can create your own installation disc > How to create an OS X Lion installation disc | MacFixIt - CNET Reviews
Since Lion came pre installed on your Mac, the App Store doesn't not recognize that as a purchase so you if you want to re download Lion to create a boot disk you will have to pay for it. You can then re download Lion on all your authorized Macs for free.

Unable to update softward--get message that I do not have sufficient privileges for some of the items

unable to update; message appears "operation can't be completed because you do not have sufficient privileges for some of the items"
using Mac OS 10.4.11
== attempted to update firefox from 3.0.9 to 3.6.6 ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10_4_11; en) AppleWebKit/533.16 (KHTML, like Gecko) Version/4.1 Safari/533.16

Try to repair the disk permissions:
* http://thexlab.com/faqs/repairprocess.html

Hi, it's my first time to add an item in my cart and saved it, but haven't checked it out yet. Does that mean I will already be charged for the item?

Hi, it's my first time to add an item in my cart and saved it but haven't checked it out yet. Does that mean that I will already be charged for the item?

No. Not until you check out.

HT204088 It appears that I continue to be double charged for some purchases.

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