HT204088 Itunes HIstory of Purchases is not complete. I can't read the icon buttons, and there is nothing there to click
I purchased an App for my ipad/iphone and it is not as advertised and want to return for my $3.99 purchase. I go into HISTORY on iTunes and there is nothing there. Now what?
If it doesn't show on the 'report a problem' page for contacting iTunes Support : http://reportaproblem.apple.com
Then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
-
recently, when syncing my iPhone I transferred iPhone purchases to my library. Apparently I hit the wrong button and wiped out my old iTunes library on my PC. How do I get it back?
I cant find any of my recently bought songs or the apps i have purchased. When I was updating my ipod there was a button that asked about transfering purchases and I didnt read it, and I didnt update manually so i think thats why i lost everything. I clicked on the intrustions and clicked on apps and i coulnt find any of my old stuff.
-
I purchased Pages. But i can't find the icon or where it was loaded. I need to write a resume...
I purchased Pages. But i can't find the icon or where it was loaded. I need to write a resume
Did you purchase it from the iTunes Store or did you do the purchase from the App Store on the iPad?
Go to Search, and type in Pages, if nothing shows your iPad hasn't downloaded it.
Tap on App Store > Updates > Purchases, any sign of installation in progress? It is reasonably large so may take a while.
Peter -
my iphone blanked out and will not cut on i tried holding the power button and the home button any advice?
Hey there mello12,
It sounds like you are not able to turn on your phone. You should use these steps in the following article to help resolve it, or setup service if needed:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
Thank you for using Apple Support Communities.
Take care,
Sterling -
I have new iPhone 4s and music will not play I can pull my music up and hit the play button and it dose nothing!
Have you tried resetting your device by pressing and holding the Home button and power button until the silver apple appears?
And, just out of curiosity, what doe water filtration systems have to do with this?
Best of luck. -
My IPad 1 won't turn on - I have tried the tip of holding the start and the home button for 10 seconds - nothing happened. The battery is also not dead. Please help. It has been 2 days!!
I reccomend bringing it to the Apple genius bar.
Try to connect to iTunes, and if it works restore it. -
My ipad will not come on, I do not have a manual. Recommendations have been to reboot/reset it by holding down the home button and the sleep button. I do not know which button is which. Can someone please describe to me which two buttons to hold down?
Reset
1. Hold the Sleep and Home button down (together)
2. For about 10 seconds
3. Until you see the Apple logo (very important)
4. Ignore the red slider
Home button
http://i1224.photobucket.com/albums/ee374/Diavonex/522812e64948b65ef3f55ab87341a 51b.jpg
Sleep/Wake button
http://i1224.photobucket.com/albums/ee374/Diavonex/2760061b69712de27333baaf3e889 2b3.jpg -
Just purchased a Track Pad. Can I use the track pad and my mouse at the same time?
Hello folks. Am new to the community. Asked a question but didn't go through.
Have just purchased a magic track pad for my desk top iMac. I have been using both the track pad and my mouse together.
It froze up after several hours. Is it ok to use both together? I find that fine movements are better on the mouse but the other
stuff is easier on the track pad.
Thanks for your help.That is very strange..... haven't heard of that one. I guess I'd try the following: unpair them all and start over, one by one. I must say, my current mouse is not an Apple mouse - and it is USB, so it doesn't come into play in this scenario, but it is listed in the bluetooth devices and I do have the keyboard and trackpad.
-
I need help with the above question concerning home screen not loading and IPAD 2 won't reboot by holding home button and restore button for over a minute.
Anyone? C'mom, I know some of you techie type folks know how to fix this!
-
is there a way to have itunes see the ipod shuffle it worked for three months even though when you hit the itune icon it say itunes is not installed correctly. This is after you reload itunes and it say successfull install have removed and reloaded itunes at least 5 times. Apple is of little help have spent hour on thier diagnostics. one thing odd it says to remove a program called quicktime that i never find.
Are you using the latest version of Silverkeeper? - v.2.0.2 is stated to be compatible with Snow Leopard.
http://www.lacie.com/silverkeeper/
If it's messing things up you could try asking LaCie Support for assistance. -
There is no file or other things in the upper left corner. Not even a place to upgrade in the future. I talked to a guy in support today and I told him I was missing that stuff and he helped me navigate better but didn't really help me with the missing elements. Like why is my phone listed under home share sometimes and othertimes it is not.
Right-click a toolbar, untick "menu bar".
-
I have itunes 11 but when I connect device I can't locate the device button or the summary tab?
Hello
I have a new Mac air and I'm unable to sync my computer because I can't locate the device button nor the summary tab. I can't seem to get out of itnes store. When I go to the device tab in the drop down file menu, I only have the device I connected. So I can' sync my computer with the device.
please help;https://discussions.apple.com/thread/5096844?start=0&tstart=0
Hope this helps. -
hi , when i want to use some product , i cant , and i see this message your purchase is not complete and for more information Go to: www.apple.com/support/itunes/ww/. and when go to that cant undrestood any thing , what do i do
Click here and ask the iTunes Store staff for assistance.
(107294) -
The itunes stores said we could not complete your request an unknown error occured how do i fix this?
Hi The99reddragon,
Thanks for visiting Apple Support Communities.
You may have been affected by this system issue that occured:
Multiple Services - 10:23 AM - 12:54 PM - Some users were affected
Users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Users may also have been unable to access iTunes in the Cloud, iTunes Match, or restore purchases from an iCloud backup.
From Apple Services, Stores, and iCloud.
If you're still not able to complete your iTunes store purchase or download, see this article for some troubleshooting steps that can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best,
Jeremy -
I can't upload new apps or updated apps, and it shows that I have problem with last purchase. I guess my credit card is over limit and the purchase is not completed because of uncollected. I have filled up some to my credit card. Will it deduct later?
The problem is I have no computer to use the Itunes and can't go to last purchase. Also, I have ipad 2 using the same adminstrator and have the same problem.Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"
Maybe you are looking for
-
Sequence will not validate with run time prompts in business rules
I am in Hyperion Planning v 1.1.1.3, with Workforce initialized. I am creating a sequence of business rules. The rules use run time prompts within them and validate when used on their own. However, when I insert them in a sequence the sequence will n
-
I just bought a book called "everything french" which is supposed to be a basic guide to pronouncing, writing and speaking french. However, there is no way to figure out how to pronounce anything in the book because there is no sound in the book. The
-
Apple TV and A Presentation Projector
I am interested in using Apple TV as a way of viewing content via a Sony Projector. The projector uses an RGB connection. Is it possible to use this with the Apple TV? I wish to project on to a wall in my lounge cinema style. I can already do this wi
-
Prophet 12 sync issues "Pre-Lag" in Logic
Just added a Prophet 12 to my studio set-up... I record midi tracks from the Prophet into Logic, then once I get it dialed-in I record the audio into Logic. However - the audio play back from the midi tracks to the Prophet starts early and records ea
-
Error during open or create a model
Hello, I have the problem that I can not create or open a VC model. I get the error message Row: 2671 Charachter: 1 Error: '_root' is null or no object Code 0 Has anyone an idea?