HT204088 Unauthorized purchase and response is not legible for refund of purchase. I have been robbed.

Question

Apple app iTunes Store

Answer 1

Thanks
That was what I initially thought. However I was informed that if the invoice is not for the originally determined amount that to post the invoice means having to change the PO, and changing the PO appears to hit the same business transaction as creating a PO, and so we get the error mssage.
The issue is that we may know we need to have services estimated at, say, $5.000. But we do not know what the actual final invoice will be. So the actual amount may end up being $4,500 or $5,500 as an example, and it may come ni late from the vendor. The Purchse Order side is not my expertize, but I am being informed that the invoice must match the PO amount, otherwise the PO must be ammended to match. As the order is in TECO, the user cannot amend the PO.
I would be happy to know of other options, or at least good questions to ask. I want the end user to be able to post the invoice against the PO, after the order is in TECO, even it the invoice amount is not exactly the same as what was originally anticipated.
regards
Philip