HT204161 I bought an IMac 27 on craigslist and I need to change the Apple registration to my name. How can I do it?

I bought an IMac 27 on craigslist and I need to change the Apple registration to my name. How can I do it?

Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the  Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
          OS X 10.7 or later was installed by the previous owner
          The startup volume was encrypted with FileVault
          You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

Similar Messages

  • I just got iPhone 5 and I need to change the Apple ID to the id I have on my iPad so they sync

    I need to change my Apple ID on new phone to make it sync with my iPad.  How can I change iPhone 5 and then sync with my iPad so I can get my games and music from iPad

    If the gifter set up the iPhone with their Apple ID for the iTunes and App Store, the option should be there.
    That is where an existing Apple ID is signed out and a new or different Apple ID is signed in.

  • HT201210 I need to change where my iPhone back up is. It is in a drive that cannot afford to be full, and I need to change the drive it's in, but i can't find the whole folder. If you could help me that would be great. Thanks

    If you could help me, that would be very much appreciated. Thank-you.

    Read here:
    http://aaltonen.co/2011/01/03/change-the-location-of-your-iphone-backup/

  • I took over a 4S from someone and I need help changing the apple id on the new phone

    How do I change an apple ID on an existing device I was given from another user?

    With iOS 7, if you don't know the password for the previous owner's ID you're going to have to get the previous owner to remove the device from their account, as explained here: http://support.apple.com/kb/TS4515.

  • Bought an iPad mini with AppleCare registered in my name and need to change it to my wife's name - how?

    Bought an iPad mini with AppleCare registered in my name and need to change it to my wife's name - how?

    Apple's customer support can certainly do that, but it is not necessary. AppleCare follows the product, not its owner.
    If you want to contact Apple use the Contact Us link at the bottom of this page.

  • I just bought an iPhone 5 and I need to change the iCloud account so that I am not sharing the same account with my husbands iPhone. How do I do this?

    I just got a new iPhone 5 and I need to change the iCloud account because I am now sharing it with my husband and I can not restore or back up my phone because of it. I need help!

    here is a link that will help you: https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/wa/createAppleId

  • Help - I have an apple id account, where is my iPod and iPad registered, but also the iPod of my daughter. How can I make an account for my daughter and keep all the apps she has on her iPod?

    Help - I have an apple id account, where is my iPod and iPad registered, but also the iPod of my daughter. How can I make an account for my daughter and keep all the apps she has on her iPod and in her own iTunes?

    Sorry, content bought with one Apple ID cannot be merged or transferred to another Apple ID.

  • I need to change the apple id on my computer to correspond with my iphone and iPad

    I need to change the apple id on my computer to correspond with apple id on my ipad and iphone. How do I do this?

    Welcome to Apple Support Communities
    First of all, log out of your old Apple ID on iTunes. Open iTunes and go to Store menu (on the menu bar) > Deauthorize this Computer. Then, go to Store menu > Sign Out, and sign in with your new Apple ID.
    After that, open the Mac App Store, and go to Store menu (on the menu bar) > Sign Out. Sign in with your new Apple ID.
    Finally, open System Preferences > iCloud, and choose Sign Out. To keep your information, unmark every service manually before. Then, log in with your new Apple ID.
    With this, you will have changed your Apple ID on the Mac. You may want to register the iMac with your new Apple ID, so open http://supportprofile.apple.com, log in with your Apple ID and register your Mac. You may have to unregister it from your old Apple ID

  • HT203421 i buy a macbook air with my friend and i changed the apple id also.at first i can update the application but now its impossible to update the application.when i clock to update it shows the id of my fren andsomebody do you have idea to solve this

    i buy a macbook air with my friend and i changed the apple id also.at first i can update the application but now its impossible to update the application.when i clock to update it shows the id of my fren andsomebody do you have idea to solve this problem.

    The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    1. You don't own another Mac.
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    2. You do own another Mac.
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
    If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
    If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.

  • I've installed the Adobe Reader Plug In. Yet every time I click to see a PDF, it opens another browser and it is blank. The Browser reads about:blank. How can I fix this so that PDF's open in the browser?

    I've installed the Adobe Reader Plug In. Yet every time I click to see a PDF, it opens another browser and it is blank. The Browser reads about:blank. How can I fix this so that PDF's open in the browser?

    Check your settings in Options > Applications: https://support.mozilla.com/en-US/kb/Opening%20PDF%20files%20within%20Firefox#w_check-firefox-settings
    Also see:
    *https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox
    *http://kb.mozillazine.org/File_types_and_download_actions
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
    Not related to your question, but...
    You need to update some plug-ins:
    *Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
    *Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]

  • I have changed my e-mail address and therefore need to change my apple ID. When I change it to my new address it says it is already my rescue address and cannot be used. Any ideas how to change my rescue address?

    I have changed my e-mail address and therefore need to change my apple ID. When I change it to my new address it says it is already my rescue address and cannot be used. Any ideas how to change my rescue address?

    To change the iCloud ID ("email address") you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.  When you do this you may find that the password for your old ID isn't accepted.  If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • HT201269 my pc crashed and i no longer have the music i used to have, how can i sync my ipod  w/ out loosing  all of my  music.  and also how do i update  my ipod only has  a partial version of ios4

    My pc crashed and i no longer have the music i used to have, how can i sync my ipod  w/ out loosing  all of my  music.  and also how do i update  my ipod only has  a partial version of ios4

    It has always been very basic to always maintain a backup copy of your computer for this very occasion.  USe your backup copy to put everything on the new computer, then sync.

  • HT1338 I have os 10.5.8 software on my mac and I need to update the software on my mac so I can update my iphone 4s, every time I try to update my mac with the 6.0 it says it doesn't need any updates, but my mac still has 10.5.8.... any help??  Please...

    I have os 10.5.8 software on my mac and I need to update the software on my mac so I can update my iphone 4s, every time I try to update my mac with the 6.0 it says it doesn't need any updates, but my mac still has 10.5.8.... any help??  Please...

    You must first buy Snow Leopard from Apple: 800-MY-APPLE (in the US)
    Make sure your system meets Snow Leopard's requirements:
    Mac OS X 10.6 "Snow Leopard" System Requirements
    To install Snow Leopard for the first time, you must have a Mac with:
    An Intel processor
    An internal or external DVD drive, or DVD or CD Sharing
    At least 1 GB of RAM (additional RAM is recommended)
    A built-in display or a display connected to an Apple-supplied video card supported by your computer
    At least 5 GB of disk space available, or 7 GB of disk space if you install the developer tools

  • I have a DVD Acrobat Pro 9. I upgraded laptops and trying to install but the DVD is not readable. How can I get a new DVD or Download Acrobat Pro 1. The product is registered and I have the serial number. PS: Contacting Adobe on this issue is impossible..

    I have a DVD Acrobat Pro 9. I upgraded laptops and trying to install but the DVD is not readable. How can I get a new DVD or Download Acrobat Pro 1. The product is registered and I have the serial number. PS: Contacting Adobe on this issue is impossible... direct support stinks.

    Download AA 9 Pro from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html. Make a new backup for your archive. You might also take the DVD to your library to see if it is a drive problem. You might also carefully clean the DVD with water and soap (do not use anything that would scratch the surface or you have destroyed it for sure) and see if that solves the problem. This is particularly an issue if you have finger prints or other crud on the DVD. However, it could also be a bad drive as I mentioned. Hopefully the download solves your problem in any case (I would backup the download to CD and/or backup HD).

  • I upgraded to IOS 7 (iPad 2) and I didn't get the Weather or Stock apps. How can I get them?, I upgraded to IOS 7 (iPad 2) and I didn't get the Weather or Stock apps. How can I get them?

    I upgraded to IOS 7 (iPad 2) and I didn't get the Weather or Stock apps. How can I get them?, I upgraded to IOS 7 (iPad 2) and I didn't get the Weather or Stock apps. How can I get them?

    The apps load on the iPhone only. G to the App Store and search for alternatives. There are many there.

Maybe you are looking for

  • Looking for a W7 T500 Lenovo app/driver checklist.

    I have my T500 loaded with W7 PRO 64. It came with Vista Ultimate 32. I have a list of the drivers and apps that came with the Vista preload. Is there a list or cross reference some where that I can use to make sure I got all the pieces and parts of

  • HP Laserjet 4 Usb adapter problem

    I recently switched my HP laserjet 4 from a parallel connection to a parallel to usb connector. The drivers for both installed properly however the printer does not seem to print is there a specific port I need to use or is there another issue? print

  • IW21 - Default values into Activities table on Creation of Notification

    Hi, Can anyone suggest a way to default values in to the first line of the Activities table (VIQMMA) on the Additional Information tab when creating a notification? Some fields would be dependant on the entry in the field VIQMFE-OTGRP on the Header t

  • What do you do when 'No Movie in File' shows?

    I was trying to render a film that I was making and then at 0%. It shows immediately after rendering. Please help me, Thanks, Will.

  • Running firefox in the background

    Hi, I find that if I launch firefox when there is already a window open, I get a much faster startup than from a when it's not open at all. I assume this is because there are a group of shared processes which don't have to be started when the second


HashFlare