HT204266 25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?
25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?
Try quitting the App Store:
Tap the home button to get to the home screen. Then double tap the home button, and hold your finger over the App Store icon. Tap the red when it appears. Tap the home button again to return to the home screen.
Try resetting:
Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.
Similar Messages
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I have a Iphone4s and just brought a new Iphone 6 when I pluged the the new phone all my data wastransfered exepet for my ring tones all other info photos,music and contacts all downloaded ok but no ring tone how can i get them to come across to the new phone
This covers all the process
Transfer content from an iPhone, iPad, or iPod touch to a new device - Apple Support -
I just installed this update and now I cannot access "Mail" at all. I tried reinstalling the program, but that does not work, either. Help!
Paldeng, thanks for the suggestion. I've done all that. I can connect to the server, but apparently they are not recognizing my ID and password. I can use the server program if I don't go through Mail (using the same ID and password). My mother in another state with another provider has had the same email issue, as also my husband on his laptop who uses the same internet connection I do. His worked fine until we had it repaired at the Apple store and all the original programs reloaded (with the required updates, I assume). We can receive email in Mail, we just cannot send.
I contacted my service provider, and we went over my connections. They said it was not their problem and connected me with Apple, resulting in a charge to me because my warranty is long expired. Apple swears it is not their problem, it is the provider, so here I sit. My son was able to fix my Mom's Mail (she's 97) and got my husband's working also, until mine went out, by tweaking connection descriptions and ports remotely. The thing is, we had not messed with any of those settings, so what changed? I just did not want to bother my son again, as he has many other demands on his time.
Since this fiasco with the Mail v4.6 update, I'm wondering if something else was updated that works well with Lion and Mountain Lion, but does not work well with Snow Leopard and Leopard. I think the problem I had with the Mail update was that my Mail program had been renamed to Mail (original), and therefore was not being recognized by the update. Perhaps they had another tweak in there somewhere that is affecting outgoing mail connections? -
Embedded youtube videos load on all other browsers but not Firefox
I have embedded youtube videos into a website...
They work on ALL OTHER BROWSERS but not on Mozilla Firefox.
I have tried:
1. Clearing cache & cookies and using Safe Mode.
2. 18 different computers running Windows 7, Windows 8, Mac OSX, Linux Ubuntu 12.10 and Fedora 16.
3. Using old embed code instead of iframe.
4. Loading HTML5 works but Firefox cannot fullscreen (still under youtube development)
5. Redoing site from scratch.
Code is as follows, note middle video is old youtube code: http://pastebin.com/T3w09bqW
Picture of problem: http://i.stack.imgur.com/rJjyu.pngGood point. When I insert that snippet of code in a new page, it runs for me. (Except that the first one says the frame is too small.) Does this work for you? http://dev.jeffersonscher.com/yt/941211.html
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I have a php module which runs fine in Firefox and all other browsers but not Safari. It always run twice - I see a small ? in upper right corner which is causing it to run twice but NO idea why? I read it MAY have something to do with am image it cannot load but I see them all loaded. Help - thank you
Could you share a link to the page?
Seeing it in context and in our browsers is much easier to debug.
If not, make sure to run the validator here The W3C Markup Validation Service and clear out any problems. HTML errors, especially structural ones, will cause all kinds of display problems in various browsers/versions/platforms. -
Using my ipad 3, with ios 6.0, I can access the itunes store and app store by pressing the icons, but the screens are all blank pages, I have tool bars at the top and bottom of the viewing screen, but when I touch the individual tabs, the viewing screen is either white or dark grey...nothing else appears. Help.
Having the same issue, can someone please enlighten us?
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Hi there.
I did a factory restore and then restored it with iCloud back-up. I have been using lots of Apple products and i have used three different email adresses. Almost all apps restored perfectly but everytime i try to play a song in the Music app, i asks me for a Apple-ID i had no idea i have used.
Hence:
I lost my password for my original iTunes account
I can't recover it because the email address it is registered under is not longer valid
How can I access my old account?
Can't find a place to change the email address to my new one without the password which I no longer remember.
There is no way to just erase Apple-ID's on my device either.
What to do? Should i ju give up and start from scratch and delete 2 years of stuf?
Cheers!If you can remember the answers to the security questions when you set up that account - I think that you can reset the password without needing email authentication. You can try it here. Read it and see if it's possible. But if you can't remember the answers to the questions it will not work.
http://support.apple.com/kb/ht1911 -
42404 error after downloading itunes (20+ times!) can access the itunes store but can't do any downloads... itunes support has not offered any valid suggestions
This is EXACTLY what happened to me and many others. Tech support returned most of my money but not all of it. Figure that one out! It is clear no music is downloaded (or in queue), it is clear an unknown error message is produced, and it is clear we, the consumer, are still being charged anyway. Will Apple require a credit card from its customers and alienate those that do not wish to use a credit card? Will Apple insult its customers and make silly suggestions such as 'Use an iTunes gift card' in much the same way a forum moderator has already recommended?
I have an idea: Acknowledge the problem publicly (via email, for example) and fix it in a future update. Customers will be more understanding if they know there is a temporary problem and Apple is working hard to fix it. Oh, and return our money, please!
Windows XP Pro
Windows XP Pro -
I created an id prior to having tech. assistance and now the non payment option is not available. How to I get past this stage? Help! Already frustrated with Apple.
Already frustrated by jumping in and not getting some needed information before hand, hmm k
Create a new apple id - OR
create a new free web base email - sign into the apple id you have now edit the primary email address with the just newly created email save [you justs freed your email address from being an apple id]
Once you have all the4 correct information/data etc needed to be able to then chose option None
use that email to create apple id -
Someone uses my apple ID to purchase, I have changed my password but not work . How can I disassociate my bank account with my APPLE ID?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
Cheers, Tom -
I have microsoft office but not outlook so how can i upgrade only to get outlook ?
You can purchase a step-up upgrade from Microsoft for $99 for one install or $299 for all three at:
http:/http://www.microsoft.com/mac/upgrade-office-for-mac
This gets you an unlock key to open Outlook, which you will find is already in the Office folder, but locked. -
the charging cable now longer fits all the way in the charging port. I can't see if any lint is in there, but if there is how can I get it out?
Go to the Music section of your Library (very top-left corner) and see if your songs are there. The "Purchased" playlist may have been deleted or gotten corrupted, but if that happens it's not a big deal because your music should still be in your main Music Library.
If your music is NOT in the Music section of your Library, then go to the iTunes Store homepage and find the Quick Links list on the right side. At the top of that list, click Purchased and you can redownload all of your previous content that you might have lost. -
Have updated phone to ios 5 now i cannot connect to safari can anyone help pls
I have updated phone to ios 5 now i cannot connect to safari can anyone help pls
The same thing is happening with my wife's iPhone 4 and we can't figure it out. When placing a call, the screen freezes and she needs to restart the entire phone.
She upgraded to 5.01 this morning over the air while it was plugged in. Immediately afterwards, this problem started happening. We've tried restarting the phone several times and plugged in to iTunes but there's nothing she can do do to fix it.
Any help is greatly appreciated! -
I put some programe in icloud but not my account how can i re enstole again in my iphone but in my account in apple plese help my
Please help me??????
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My old itunes id was an email that no longer can be used, therefore, I can not change the password for that account. Everything that I purchased under that id name will not play. How can I fix this?
I no longer have an email address that was also my Apple ID. Can I still use the email address as my Apple ID?
Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address. See Changing the name you use for your Apple ID if you'd like more information.
Note: @mac.com and @me.com Apple IDs can not be renamed. If you no longer use the .mac or .me email address be sure to add your valid email address as an additional email address.
From here > http://support.apple.com/kb/HT5622?viewlocale=en_US
If necessary...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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