HT204266 I used an iTunes gift card on my iPad but although it said I have positive balance, also said that I can't update or buy anything because I have not provide a credit card, how can I avoid to put my credit card in the iPad?

I bought a iTunes card and I summited in my iPad, now that I want to used it to pay for Apps, it seems that it doesn't want to used the balance available from the iTunes card,
I disconect and connect back so, it can see the iTunes balance, but when is looking to connect it said that the connection with iTunes Store is impossible. Now I have apss that need updates and I can do it because I have a negative balance and a credit available in the iTunes card.
How can I make it switch to used the balance available.
Thank you for your kind response.

Not clear what you mean by iTunes help. You can contact iTunes support by:
Apple - Support - iTunes - Contact Us

Similar Messages

I just bought a (used) Iphone 3gs for wife and it had angry birds and $89 Navigation on it (I paid extra for it). Once updated and logged into my I-tunes it no longer works? How can I make those apps work?

I just bought a (used) Iphone 3gs for wife and it had angry birds and $89 Navigation on it (I paid extra for it). Once updated and logged into my I-tunes it no longer works? How can I make those apps work?

Apple doesn't have anything to do with this other than enforcing the DRM protection. The developers of this content expect to be paid if someone wants to use their content. When you purchase content in the app store, you purchase a license to use the content. This license does not permit you or anyone else to resell or give this content away. The individual you purchased the phone from simply does not have the right to sell or give away any purchased content on the phone. You were deceived.

I have a iphone5 and after last update (8.0.2) my ringtone will not play. Why and how can I fix it?

After last upday (8.0.2) my ringtone does not work. Why and how can I fix it?

Hi melindafromjerry city,
Thanks for visiting Apple Support Communities.
You mention that a ringtone does not work after updating iOS on your iPhone 5. If a single ringtone is not playing, or your iPhone is not ringing at all, this article has the best steps to start troubleshooting the issue:
iPhone: No ring or sound from built-in speaker
All the best,
Jeremy

My Tom Tom app can't update as it tells me I haven't enough space for it, how can I make space for the update?

I didn't think that I have that much on my iPad , but I can't seem to understand how to make room for this update. If I delete the app and try to reload it will I have lost this app and data and have to re buy it

Hello there Frenchyfile,
I would suggest freeing up some space on your iPhone either from the Music app, or podcasts with this:
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
From: iPhone User Guide page 61
          http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
The same steps to delete a podcast apply for the podcasts app.
You can also free space by deleting other Apps on the iPhone
Remove app
If you are having issues with a particular app, try removing the app from your iPhone.
To avoid losing any app data, first back up your information.
Touch and hold any app icon on the Home screen until the icons start to jiggle.
Tap the "x" in the corner of the app you want to remove. You may be prompted to rate the app.
Tap Delete to remove the app and all of its data from your iPhone.
Click the Home button to cancel or stop deleting apps.
Proceed to the next step to reinstall your app.
From: Using apps on your iPhone
          http://www.apple.com/support/iphone/assistant/application/#section_5
Also you can delete photos or videos from your Photos app.
View your Camera Roll album: Swipe to the right, or tap the thumbnail image. You can also view your Camera Roll album in the Photos app.
...
• Delete a photo or video: Tap
From: iPhone Users Guide page 75
          http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
Also keep in mind, if you bought this app from the App store, you can download it free of charge again if it needs to be re installed.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
All the very best,
Sterling

I restored my i pad and not am locked out because it does not recognize my passcode? How can I get in

I had to restore my I pad because my facetime was not working. Now it updated and I put in a passcode and my I pad does not recognize the passcode and I cannot get in I am locked out?

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.

Can't update my IPod Touch because I have to enter in a passcode but it wont let me on my Ipod

Okay so I turn on my IPod Touch today and their is a message saying I need to plug it into ITunes. I plug it in but ITunes says that I need to enter in a passcode to my IPod because it is locked. I can't do this because the screen is still up on my IPod saying I need to plug it into ITunes. So basicly I am unable to use my IPod Touch because of this. Someone please help if they have had the same problem because I have no idea how to fix this.

You need to place your iPod in recovery mode and then restore the iPod via iTunes on your computer. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

Can't update or purchase apps because old user name (MobileMe) comes up automatically and can't change to new user I'd

I can't update or purchase apps after changing my iTunes user I'd . Old (MobileMe) user id comes up automatically and doesn't allow change. How do I take care of this? I've even deleted MobileMe from iPad

Deltacoman wrote:
It won't recognize the password I used when buying the apps.
Hmmm...
That should work. Go here to determine if there is perhaps a third Apple ID involved! If not, perhaps your memory isn't what is used to be. Change the password.
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

I recently sold my Mac Air to a friend, he wants to use iTunes Match, but it says he can't for another 40 days because it was attached to my account. How can I get that turned off so that he can use his account and turn on iTunes match.

I reecntly spold my mac book air,to a friend, when he tries to use itunes match it says the computer is registersed to another user and cannot be done for another 40+ days. How do i get that to turn off. I have unregistered it under my account.
thanks s

You either have an incredibly complex computer setup or I think you are confusing terminology here. If you have iTunes set to share your library with others in your iTunes preferences then other computers in the area will see it as an item when they are running their iTunes and have it set to check for shared libraries. Your husband is probably seeing this when running iTunes on his computer. You can disable this sharing on your computer and/or he can set his not to pick up shared libraries.
By the way, an iTunes account is something you log into when you want to buy something from Apple. On your computer it is simply your iTunes collection or your iTunes application. So you need to turn off sharing in your iTunes application preferences.
Your husband is seeing "his" iTunes collection when running iTunes, but it is possible he doesn't have anything in it if it is a brand new computer.

I have two podcast folders. I can't delete and redownload the old ones because they are not available any more. How can I get them into the new folder?

The problem of having 2 'Podcast' folders / menu items after adding a new podcast through clicking on a link in the browser has been addressed on the forums by instructing users to resubscribe to existing podcasts, which then appear in the new folder, and delete the old folder. This will not work for me as most of the podcasts I listen to are BBC, which vanish from the web 7 days after they were first broadcast (about which much swearing, but that's unalterable). Consequently I can't adopt this solution.
I have resubscribed to the podcasts using the link in a browser method, so that they all appear and (in theory) will download new episodes again. However, this leaves the old episodes missing. What must I do to get the episodes downloaded from the old podcasts recognised as belonging to the new subscriptions?

I found a very fast and easy solution: I selected all the podcasts in the first window, copied them using the command in the Menu>Edit (Command+C did not seem to work). I then pasted them into the new empty folder. All the podcasts already downloaded appeared. The only problem is that some podcasts did not remember which had been viewed or not, while did keep the information. I just had to re-subscribe to the ones I still wanted by clicking on button.
For some reason, the previous Podcasts folder was only recogized as a list by iTunes, this showed up when I deleted the previous folder (contextual menu). I also had to re-select which ones I wanted synced with my iPad and iPhone.
(I did make a backup of the Podcasts folder in the Finder, just in case, a bit like voodoo computing)

After upgrade, firefox will not launch says : you cannot open the application "Firefox" because it is not supported on this architecutre how can i get firefox to work again?

unable to launch firefox after I upgraded firefox

I see you are using a PPC Mac with OSX 10.5.8.
Either you can use the last release from Mozilla worked on PPC which is 3.6.*.
The current 3.6.22 is at http://www.mozilla.org/en-US/firefox/all-older.html
Or use a third-party build from http://tenfourfox.blogspot.com/2011/08/601-now-available.html
As of Firefox 4.0 and newer a '''Intel''' Mac and OSX 10.5+ is required.

My documents on ipad 3 closes everytime I try to open it.it happened after I did an update last week.all my files and folders seem to be lost.how can I fix this?

What can I do my documents keep closing when I tried to open it i have updated it last week and now it seems like it is not working.what cud the problem be?

Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Hello, I have windows xp sp1 and I have problems with old versions of plugins. I can not download updates because they are not campatible with sp 1 How can I solve these problems ?

1.adobe flash in crashes
2.which version of firefox is the best for me?

1.adobe flash in crashes
2.which version of firefox is the best for me?

Help! Can't update iwork and imovie because "You have updates available for other accounts".

I recently purchased Macbook Pro with iMovie, iwork keynotes, pages and numbers preloaded in the machine. Now the App Store icon indicates that I have updates available. So when I open up app store and click update, I got an warning stating " You have updates avaialbe for other accounts - to update this application, sing in to the account you used to purchase it".
I called tech support. I was told that I must have had another account. But clearly I don't have another account. I'm not alzheimer. If I had another account, I would have remembered it. I used the same account for ipod, iphone, itune for many many years. So I went on the support communities for help. I read some post saying I should add my hard drive to spotlight privacy, then remove it. I tried it, it didn't work. Some said I need to enable something by entering a script to the terminal. I followed the steps, it didn't work. Then some other post said that I should delete the apps, then reinstall it. So stupidly enough, I deleted keynotes to "TEST" if it works. Guess what? I completed removed keynotes from my macbook. I can't even recover it?! At least before I deleted it, I had the old version of keynotes although obsolete, still functional. Now I removed it, I don't even know how to reinstall it.
So, I'm so update and dying for help. Can someone please teach me how to make my Macbook understand that I only have one account and let me update iMovie and iwork? Also, how to restore the accidentally deleted Keynotes?
Thank you!!!

You're just going to have to get back to the support folks with your Apple ID problem - http://www.apple.com/support/appleid/.
They should be able to rectify the problem.
Clinton

HT204266 I want to purchase a game us using a iTunes gift card but I seem to lock my account can u please help

Hi I want to purchase a game using an iTunes gift card can u please help

What is the issue?
Pleae explain.

HT204266 Can I use my iTunes gift card to purchase apps ?

I want to purchase apps using an iTunes gift cards but when I proceed to purchase an app, iTunes automatically charges my credit card that was previously used in a purchase. It did not give me an option of changing my payment option to reedeming the credit on my gift card.

Yes you can.

HT204266 I used an iTunes gift card on my iPad but although it said I have positive balance, also said that I can't update or buy anything because I have not provide a credit card, how can I avoid to put my credit card in the iPad?

Similar Messages

Maybe you are looking for