HT204266 I was charged for something I did not purchase. How do I get credit?

I was charged for something I did not purchase. How do I get credit?

http://www.apple.com/support/itunes/contact/

Similar Messages

  • I was charged for something I did not buy on I tunes how do you fix this

    I have been charged for something from I tunes which I did not purchase actually 2 things

    iTunes Store: What to do if your account has been compromised

  • I am being charged for something i did not purchase

    My checking account shows I have been charged 58.74 on a debit card transaction to the apple itunes store on dec. 26 there is no description of what was purchased nor did I recieve email confirmation about any purchases on any of my devices. Checking all of my accounts did not find any purchases for that ammount or for that time period. What do I do?

    The first thing to do is to change your password to your iTunes Store account immediately, in case someone has access to it. Then call your bank and report the fradulent charge. Finally, you can notify the iTunes Store via their web form:
    http://www.apple.com/support/itunes/contact/
    though with no record of any such purchase in your Purchase History, it would seem more likely that this transaction did not actually go through your iTunes Store account but rather was a mistaken or fake transaction sent directly to your bank in which case there's little or nothing Apple can do for you.
    Regards.

  • TS1702 I have been charged for something I did not purchase twice on the same day!  I would like to speak with a human not a computer!  I am considering canceling my itunes account.  I need to speak with a human

    I need help with my account!  I need to speak with a real person!
    <Edited By Host>

    http://www.apple.com/support/itunes/
    We're all just users here like you.  It's also a very bad idea to post personal info like your phone number on a public board like this.  (I've referred this post to a Moderator to have it edited out for your security)

  • Error i was charged for movie i did not order  name movie  was  harry potter andthedeathlyhallowpart2

    i was charged  for movie i did not  order or  give any permission to  place the  order  the was  harrypotter and the deathlyhallowpart2   my  credit card  was charged for buying  the movie on  my computer  im sure it  was  a   error and  want refund  for the  movie.

    Hi lila-godel,
    I have sent you a private message so that we can discuss your billing concerns more freely.
    At the top of each Forum page, you will see a small gray envelope icon. This icon will have a number next to it if you have any new messages waiting. To open a PM to read it, double click on the envelope. If you click on the white envelope a window will open with tabs for your Private Message Inbox, Sent Messages, Friends, Ignored Users, and Compose new Message. You can also access this area by clicking on the Username in a Thread or post. By default, Private Messages are enabled. You can disable this feature in My Settings>Preferences> Private Messenger.

  • HT3702 i was  charge for stuff i did not buy

    i was charge for thing i did not buy

    Contact iTunes Support: http://apple.com/emea/support/itunes/contact.html

  • I have been billed for something I did not purchase.

    can someone please tell me how I inform itunes that I have been billed for something I did not purchase?
    it is not a big amount but the purchase was made at 4am and I was definately sound asleep!!

    Does anyone else know the password to your AppleID?  if you suspect your account has been compromised, then go and change your password at  https://appleid.apple.com in the manage section

  • HT1918 my bank acct charged for itunes I did not purchase

    my bank charged for itunes I did not purchase

    Welcome to the Apple Community.
    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • TS1470 All of the indicators you suggested I have verified.  Yet last night when I purchase a song by Il Volo (and was charged for it) - it did not download as purchased.

    I purchased song last evening (Il Volo) and was charged for it.... yet it did not download.  Help

    Okay, you need to contact support definitely about what's going on. Here is a form that will send an e-mail into support for you:
    http://www.apple.com/emea/support/itunes/contact.html
    As far as the prices, the difference is likely the laptop version is the SD version and the iPad one is available in HD. That's the only reason you'll see a price difference. It has nothing to do with the device with movies/movie rentals. Apps yes, these no.

  • HT1933 I have tried to report a problem about a purchased that I was charged for that I did not approve.

    How do I get a refund for 4 items that I was charged for? 

    We are all itunes users just like you.
    Contact itunes support and ask for a refund

  • How do I get iTunes to remove a charge for something I did not want to auto renew?

    How do I get iTunes to remove a charge from my chacking account for an auto renew item that I do not want?

    No promises, as this was your fault:
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html
    iTunes Store: Purchasing and managing auto-renewing subscriptions
      http://support.apple.com/kb/ht4098

  • HT3702 I was charged for a free app update. How do I get my money back?

    I recently downloaded a free app update for Instagram. After it was complete, I checked my card balance and about $6 was takin out because if the update. I was not prepared for that charge and now I don't know how to get my money back. Can anyone help?

    Go here:
    iTunes Support
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • I was billed for itunes i did not purchase

    I was billed for the itune Frozen soundtrack by my granddaughter how do i get these charges taken off

    contact apple
    ITUNES SUPPORT BILLINGS etc
    http://www.apple.com/emea/support/itunes/contact.html  or   https://expresslane.apple.com/Issues.action

  • I report a problem last month for something i did not buy ,, how can i track it to see if i got refund or just lost a case ?

    when we report a problem on a purchase we did not meant or authorize how can we track it and find out if we got refunded ?
    best
    Charlie

    Click here and fill out the form for assistance.
    (35548)

  • TS1646 I am being charged for something i have not purchased and i would like to stop being charged

    I have been charged for things that i have not purchased and i would actually like my money back from them or for you to figure out who is using my card to buy things.
    thank you

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    You've checked your account's purchase history : http://support.apple.com/kb/HT2727 ?
    And you haven't got any auto-renewing subscriptions : http://support.apple.com/kb/HT4098 ?
    If they show on your accounts purchase history and you didn't make them, and nobody else has access to your account or devices and made them, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If nothing shows on your account's purchase history then you may want to contact your card issuer.

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