HT204266 I was charged twice for an app. How do I get a credit?

I bought PDF Pro Max for my iPad and they charged it twice. How do I get a credit for the second one? Also I accidently bought a game with my work credit card. How do I get that credited and get it charged onto my card?

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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HT204266 I was charge twice for an app

I was charge twice for the purchase of the turbotax app on mt iPad. How do I get it fixed?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

TS1368 I was charged twice for an app that I purchased..how can I fix this problem?

I was charged twice for an app I purchased. How can I fix this problem?

http://www.apple.com/support/contact/

HT201359 I was charged twice for an app that I purchased. Who do I contact?

I was charged twice for an app that I purchased. Who do I contact?

http://www.apple.com/support/contact/

HT201359 When you have been charged twice for same item, how do you get your money back?

When you have been charged twice for same item, how do you get your money back?

Morning Domangere,
Thanks for using Apple Support Communities.
Following this article refund will be an option.
For more information on this, take a look at this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best of luck,
Mario

HT204266 I was charged twice for the same app how do I get a refund/credit?

I was charged twice for the same app how do I get a refund/credit?

You will need to contact iTunes Support. You can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

I'm being charged TWICE for one purchase, how can I get my money back for that second charge?

I bought an album and two songs which added up to about $13 and I went to check my credit card account and saw that itunes is charging me twice for that same thing along with an extra $1 for something else. One of the transactions is on 11/05/11 while the other one is on 11/07/11 and I only bought the album and songs once and I haven't bought anything else since then. I emailed them about it and they think it's an unauthorized purchase when it isn't I know that I bought the songs but they're charging me twice for that one thing. I've called them and they all said that I have to go to the customer services and that's didn't help so what do I do to get my money back?
This also happened before where they charged me twice but it was just 2 bucks so it was a big deal but this time it's almost $14 and I want that money back.

Here's a link to a procedure:
http://www.ehow.com/how_5590751_refund-itunes.html

HT201359 I was charged twice for an app

but when i click on report a problem on my receipt email, it says not found:
Your search had no results. To report a problem about purchases older than 90 days, contact iTunes Store Support.
how to i submit request for refund. purchase was on 7/10 Order ID: MTD3QZSJS

iTunes Support -
http://www.apple.com/support/itunes/

TS1424 I have been Charged twice for an app

I was charged twice for an app- iPad and iPhone. Anyone know how to get one credited?

Report to Apple and they should be able to provide the credit. In iTunes under the Store menu, select View Account. There you should find a selection for Purchase History. Find the item and select the arrow tab next to it where you will find a selection to Report a Problem. From my experience Apple will get back to you within 24-hours or less.

HT1933 i was charged twice for a "in app purchase" how can i fix this?

i wanted to take advantage of the Fitstar June sale event, so i went ahead and purchased the "get lean" program which was $7.99 coming out to be $8.65 with tax. Today i noticed that i was charged twice for the exact same app. How can i fix this?

Contact the iTunes Store staff, or the application's creator, or if the purchase was charged to a credit card, dispute the charge.
(113091)

HT3702 I was mistakingly charged twice for an app purchase. How do I fix this?

I was mistakingly charged twice for an app purchase. How do I fix this?

Hello there, jm1992.
This Knowledge Base article provides the information you need to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT204266 Charged twice for an app

I bought an app yesterday and the first time I tried to download, I was told download interuppted. I tried it again and it worked but now I've been charged twice for the app. How or who do I contact to have one charged removed?

http://www.apple.com/support/contact/

HT201359 I was charged twice for the same app. How can I get refunded?

I was charged twice for the same app that my son accidentally loaded. How do I get refunded?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT1491 Charged twice for 1 app. want refund!

Somehow I have been charged twice for 3 apps (each app was charged and paid for twice). I want a refund! How do I go about doing this?

Hey there , welcome to the community!
Sounds like you have multiple accounts that got upgraded. Contact that payments team through the online contact form and they will be able to locate the other account. If you receive an automated reply directing you back to the community, just reply to it and you should receive a response from a representative within 24-48 hours.

Was charged twice for my order

hello, I was charged twice for my Ipad Mini order, why? can someone help?

Does one of the amounts tie up with the app's price (plus your state's sales tax if you are in the US, with the other one being how much, and where are you seeing them (on emailed receipts, on your account's purchase history, on your credit card) ?
Did you add or change your credit card details on your iTunes account when making the purchase - each time that you do so a small temporary store holding charge ($1 or approximate local equivalent) may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account (it should disappear off your account within a few days or so). Store holding charge : http://support.apple.com/kb/HT3702
If you have got 2 actual charges on your iTunes account for buying the app then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204266 I was charged twice for an app. How do I get a credit?

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