HT204266 what if i didnt buy an app but they charged me $ 9.99 how do i get my money back , kevin loar

how do i get my money back for an app i did not buy $ 9.99 . can someone help me thank you

Just contact support:
http://www.apple.com/support/itunes/contact/

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I bought an in app purchase with some iTunes money and they robbed me!! I emailed the company of the app and they haven't replied. How do I get my money back?

I just wanted to verify that yes, the company is aware and isn't replying

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. Note that no one here, nor even Apple, would have any way of verifying that the developer was receiving your message.
Regards.

HT2534 I have downloaded free apps from the apple App Store but each time they charge me 8 dollars for a free app. A free app shoud be free to download . How do I get my money back?

I have downloaded free apps from the apple App Store but each time they charge me 8 dollars for a free app. A free app shoud be free to download . How do I get my money back?

iOS is the operating system for iOS devices like the iPhone and iPad. Your Mac runs on OS X. You have installed OS X 10.10.2 Yosemite.
I have the most recent version of the Kindle app for Mac from the Mac App Store (MAS) v. 1.10.6 and it works fine. Look again in the MAS for the Kindle app, does it say Get or Open on the button?
Are you confusing Kindle for Mac with Kindle for iOS. The iOS version won't run on your Mac.

TS1702 I purchased and app and it was the wrong app. Not only that but it didn't download. How do I get my money back?

I purchased an app and it was the wrong app. Not only that but it didn't download. How do I get my money back?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I just acsidantly buy Aperture but i changed my mind. How can i get my money back?

I just accidently bought Aperture from App store. However I changed my mind I how can I get my money back?

Too late. According to the Refund Policy of the App Store (which is the same for the iTunes Store), once you acquire it, it's like opening up the box and using it. The product is loaded on your computer, and it's registered to you. You know that almost all Apple Pro products have a 30 day trial policy, so you could have tried it for 30 days.
Though you may not get far, try writing a professional message here:
http://www.apple.com/support/mac/app-store/

TS1702 I have been charged for an app. That I did not purchase. Bingo blitz was a free app and now I have been charged for it. How do I get my money back?

Hello I think I have put too much info in my question. I do however need help getting my money back. Thank you for your help.

There are a few apps with variations on 'Bingo Blitz' as their name, at least one of which is paid for and a couple of others, whilst free to download, then allow in-app purchases to be made within them (you can turn off in-app purchases on your iPad via Settings > General > Restrictions > In-App Purchases 'off').
If it's one of the free apps and you haven't made an in-app purchase within it then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How do I get my money back?   This app doesn't do what I need.

How do I get my money back?
This app (Apple Remote Desktop) doesn't do what I need.   I only need screen sharing with one user.
Installation and setup of ADR was so complex that I was forced to find a simpler workaround.
I found that a substitute function (75 percent of what I need) is built into Skype.   It's a pain, but it works.
I'd want to get my money back for this expensive Apple Remote Desktop.    I never got the software to work, not even once.
I can't find anywhere that the App Store gives any sort of money-back guarantee.

Hi,
Actually I'm sure it says all sales are final - i.e. Tough....
Unless you can prove that the product description was flawed in which case you can rely on your contries consumer laws.
Regards,
Shawn

If I can't buy apps with ituned card in Canada - how do I get my money back

I don't want the cards if I can't use them to buy apps, so how do I get my money back? They sell the cards with the presumption that you can use them to buy anything thru itunes but after they are redeemed and you try to use them, they don't work! I want a refund!

your out of luck
use them to buy Music, Movies, TV, or audio books
it is well covered on the net and in the TOU for iTunes Canada and in Apple online store (iTunes section).

HT5622 Charged when I bought a free app? I bought a free app(Documents by Readdle) for free. In my account I had 6.37 but now I have 3.19!! I don't understand why because it was a free app? What do I do and how do I get my money back?

I bought a free app(Documents by Readdle) for free. In my account I had $6.37 but now I have $3.19!! I don't understand why because it was a free app? What do I do and how do I get my money back?

Hi caw52,
Welcome to the Support Communities!
The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy

I was billed for a renewal with eHarmony that does not work. Eharmony said itunes claims the charge didnt go through but I have already been billed. How do I get my money back or get my subscription working??

I was billed for a renewal with eHarmony via iTunes that does not work. Eharmony said itunes claims the charge didnt go through but I have already been billed it is on my bank statement. How do I get my money back or get my subscription working?? I have all transaction ID's and invoice numbers. Please help this has been very frustrating, thanks.

Yes, I reported the problem using that exact sequence immediately after discovering the problem with the app. When I submitted my complaint and request, Apple redirected me the website of the app manufacturer where I submitted the same complaint/request for refund. I have not heard back from either, and was still charged, so I can only assume that is not the correct way to "Report a Problem" even though Apple would have you believe otherwise.

HT4098 How can I get my money back from app store when I did not renew my app

I didn't not renew the app that I never really use and now the apple store charge me from my card. How can I get my money back and what number I should call because I totally lost at apple store and don't know what to do. This is really frustrated that apple have this kind of customer service... could someone help?

These are user-to-user forums, they are not monitored by Apple (there are too many forums/threads/messages for that to happen).
If the apps aren't working as described in the store then you could the report a problem link from your purchase history : http://support.apple.com/kb/HT1933

Itunes is charging me for a app that i never bought. how do i get my money back?

I went to buy a song on my iPod touch a couple of days ago. The song costs 1.29 but my iTunes account told me i only had 0.76 cents left. Just a month or so ago i had 46.00 dollars in my account and i had not bought anything since then. I then logged onto my iTunes account and went to my recent purchases and it told me i had bought a game a month ago for 45.00. I know i had never bought this game because i had never even heard of the game. Another thing that happened was, before my account told me i didnt have enough money in my account, it told me i put in the wrong password. Itunes made me change my password so i think my account was hacked and the person bought the game. How would i get my money back?

Change you password.
Alert itunes support that you have been hacked.
Click Support at the top of this page, then click the link under Contact Us.

HT201209 I use a Gift card to buy a game and it doesn't work how can I get my money back please help

I used a gift card to buy games and one of them doesn't work how can I get my money back

If the game doesn't work (and you've tried deleting it and re-downloading it via the Purchased tab in the App Store app and you've also tried contacting the app's developer) then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Payed twice for the same App. How can this be and how do I get my money back?

Hello!
I had a MBP and downloaded Adobe Photoshop. I paid for it. Then I had to set up the whole MBP again and Adobe was gone of course.
I downloaded it again. Thinking, I wouldn't have to pay this time.
But I had to!!
Now that I would need the Photoshop again to have on MBA. Afraid to download because I might have to pay...again....
How can something like this happen und how do I get the money back?
Thanks for your help!

If you bought a download of Photoshop, you bought it from Adobe because Photoshop is not sold in the Mac App Store (MAS). You need to talk directly with Adobe about this issue.
However, if what you actually bought was Adobe Photoshop Elements from the MAS, whenever you need to redownload the app, you do so by opening the MAS, signing into your account (Store menu), going to the Purchases pane and redownloading from your list of purchases.
You might want to learn more about using a Mac and OS X.
http://www.apple.com/support/macbasics/

How do I get my money back for an App I bought yesterday that has crashed?

How do I get my money back for an App I bought yesterday that has crashed?

Where did you buy this app? If it was a Mac App Store app, which one was it? If it was a third party app you will have to approach the developer and / or the seller.

HT204266 what if i didnt buy an app but they charged me $ 9.99 how do i get my money back , kevin loar

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