HT204266 Why does the App Store crash whenever I try to search for something?

Whenever I try to search for an app, the App Store just crashes. This is very annoying.

For other problems try:
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Stores and sign out and sign back in.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
iOS: How to back up your data and set up as a new device
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Similar Messages

  • Why does the App Store crash every time I search for something on my iPod?

    Every time I open the App Store on my iPod touch and search for something, it crashes. I tried resetting my iPod, but the App Store still crashes. I used to love my iPod and was very happy to have supported Apple, but it just makes me angry more than anything now. Also, in the Tree World app, my hippo was deleted. I was moving my critters around on their branches when all of a sudden my hippo was carried off the screen never to be seen again. I can't buy it from the market. I am VERY upset over this.

    I have the same bug cuz of the new App Store application ,,, almost the next update they ll fix it ,,
    But really it isn't a big problem ,,, after AppStore crash open it again ,,, & install what u want ,,,
    That's all

  • HT204266 why does my app store crash anytime i search for an app??

    anytime i search for an app my apples app store crashes.. but if i just browse through the different apps itll let me look and download. is this an issue that i can solve or do i need to take mi ipod touch into an appl store?

    Known problems. See this ongoing discussion:
    IOS 6 App store crash: Apple Support Communities

  • With ios6 the app store closes everytime i try and search for an app

    ok so everytime i try and search for an app on the app store through my itouch it closes out... it has only done it since i updated to ios6

    Common problem for some users after updating to iOS 6. No known solutions yet.

  • After upgrading My Ipod touch 4g to ios 6 the app store crashes everytime i try to search an app?

    I kept trying to search for an app. And it would just crash everytime. Idk why. Its really annoying though. Is anyone else facing this problem aswell? And my imessage won't send pictures at all. I tried 6 different times. Any solutions?

    I am experiencing the same difficulties, This may not be the answer but maybe the processor may not handle it but I am not too sure.

  • HT1338 After the update the App Store crashes whenever I try to open it. How do I fix this?

    I also get the same thing when I try to open my mail. Any help would be great! I'm on the latest Mac Mini so I don't have a disk drive. And no, I didn't have a Time Machine backup but I do have all of my files backed up online with Mozy.

    You're missing an essential system component.
    Back up all data, if you haven't already done so.
    Boot into Recovery by holding down the key combination command-R at the startup chime. Release the keys when you see a gray screen with a spinning dial.
    Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with networks that require any kind of authentication other than a WPA or WPA2 Personal password.
    When the OS X Utilities screen appears, follow the prompts to reinstall the OS. You don't need to erase the boot volume, and you won't need your backup unless something goes wrong. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.

  • Why does the App Store always crash

    Why does the app store always crash when I go to use the app genius on my ipod touch, it does it everytime. It even does it ocasionaly when I search for apps. Whats going on Apple. Please look into this or tell me how to turn genius off if thats what is causing the crashes, I can't find how to turn it off in the settings.

    The most usual explanation would be that you need to update or you have to many things taking up your memory

  • Why does the apps store not accept my ID and password, it works fine to log into this forum and it works for the apple store, but not to log in to buy apps, it just keeps telling me that the id or password is wrong, and I know it isn't

    Why does the apps store not accept my ID and password, it works fine to log into this forum and it works for the apple store, but not to log in to buy apps, it just keeps telling me that the id or password is wrong, and I know it isn't

    I Just signed in to find the answer to this too.  I started having the same trouble today.

  • Why does the app store ask for my payment details to be confirmed when i am trying to install a free app (facebook for iphone)

    why does the app store ask for my payment details to be confirmed when i am trying to install a free app (facebook for iphone)

    Just select no credit card click below
    http://support.apple.com/kb/ht2534

  • Why does the App store say 'download' to OSX Mavericks when i have already downloaded the update, and restarted the computer? I can't find Mavericks icon on the dashboard or launchpad either! Help!

    Why does the App store say 'download' to OSX Mavericks when i have already downloaded the update, and restarted the computer?
    I can't find Mavericks icon on the dashboard or launchpad either! Help!

    It sounds like you've installed Mavericks.  You can confirm this by clicking on the Apple located at the top left of the screen and choosing "About This Mac" from the menu.  You should see a window appear with the text "Version 10.9.1" near the middle.
    If it says "Version 10.9.1", then you've installed Mavericks.  It still says "Download" in the App Store because you can still download the operating system after installing it.  This is useful if you want to download it for a friend, or create a USB boot drive.
    Morgan

  • Why does Safari go into limbo when I try to search for some things?

         Why does Safari go into limbo when I try to search for some things? I start to enter something in the search window. I get a drop down with suggestion I choose one and it pops up in my search window but just turns a color and does nothing!
        If I quit Safari and bring it back up, then enter the exact same line it's fine. This is just one of the many problems I've been
    having with Safari since I installed Yosemite.
         Has anyone got any suggestions or is anyone having the same problem. Is there a way to maybe force my MacBook pro to reinstall Safari or possibly all of Yosemite. I seem to be having a lot of problems and judging by the responses I've received (That would be None) I must be the only one having any problem at all withYosemite. Not sure what to do.
         Any help or suggestions would be great
         Ron     

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • Why does the App Store update 10.6.8 apps to 10.7.4?

    I recently had Pages and iPhoto updates listed on the App Store for my computer running 10.6.8.  After updating both programs and launching them I received the message "You cant't use this version of the application Pages/iPhoto with this version of Mac OS X.  You have Mac OS X 10.6.8.  The application requires Mac OS X 10.7.4 or later. 
    I have a dual boot Mac Pro 2008 with Mountain Lion 10.8 on an ssd and Snow Leopard 10.6.8 on my hard drive with all my data.
    Does the App Store even check to see if the OS you are running is supported?
    Any help would be appreciated.

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    I think that you have confused the MAS with a dual boot system, so you may want to keep that in mind with future updates on your Snow Leo boot volume. The MAS can see apps on all partitions and connected drives. But as you can see from my screenshot, when it is a solo boot of Snow Leo, the MAS is not so easily fooled.

  • Why does the App Store on my iPod kick me out when I try to search for an app?

    The App Store on my iPod touch keeps kicking me out when I try to search for an app or when I go to genius. I updated to ios6 today and this hasn't happened before. What can I do?

    I have the same problem on my iPod Touch 4 (IOS6).  My iPhone 4S (IOS6) works fine.  But the App Store crashes when I hit the Genius bar in App Store.  Apparently other folks are having this same problem.  I've rebooted, but that doesn't help. 

  • TS1368 Why does the app store sometimes fail to connect?

    I often cannot connect to the app store with my new iPad, while I can at other times.  All the support suggestions suggest that my WiFi connection is the problem. However all the other apps that need the WiFi connection, such as Safari, email and Dropbox work all the time. This seems to indicate that my connection is OK. Why is the app store app unable to connect reliably?

    It will happen if you activate a new device in your iTunes account, such as a new iPod, or, from my experience, randomly. Apple stepped up security some months back to cut down on fraudulent purchases.

  • Why does the App Store app crash when I try to use Genius?

    Every time I open the App Store and tap the Genius tab, it starts to load, shows the categories button and then crashes to the home screen. What can I do to fix this? The iPod touch 5th Gen I use is brand new (Only 4 days old).

    See:
    IOS 6 App store crash: Apple Support Communities

Maybe you are looking for