HT204291 I get sound but I get no picture?

I just purchased Apple TV. So far I really like a lot of features. I'm trying to understand AirPlay when I connect I get sound but I never getting any picture. Any suggestions? Also I'm using Siri right now so if my sentences seem a little choppy or disconnected that's why.
Thank you

Websites and third party Apps need enabling before they will allow AirPlay of Video content. Some Website/App developers have not enabled their products, some simply haven't got around to it yet, others have stated that they won't be enabling AirPlay (likely as a result of licensing issues).

Similar Messages

  • TS3623 I purchased a movie on Apple TV; I get sound, but a frozen video picture. How do I resolve this?

    I recently purchased a movie from AppleTV from iTunes. I tried to watch it; the video is frozen, though the sound is normal. I tried switching chapters, the chapters list normally with other scenes from the movie, but when I go to those chapters all I get is that same single frozen video of a scene about a minute into the movie; though the sound is correct for the chapter I chose. I have tried rebooting the Apple TV and when I went to support, they refused to help me because they claim my apple TV is too old! Other movies play fine. ANy suggestions?

    The following should help you, from user Trrlightning:
                    "Depending on your region all you should have to do is go into iTunes  and click iTunes Store. You should see "Purchased" on the right under Quick Links. Click Movies, then the cloud symbol under the movie name."
    Hope this helps

  • TS3623 Tried to watch a streamed video on AppleTV. I have sound, but where is the picture?

    New to appleTV and not very tech savvy. Can't figure out where the picture is! Help.

    YassifromAZ wrote:
    So excited to see all the help I am getting. Thank you so much.
    This is a user to user discussion forum, not an Apple support line.
    Users reply in their own time to try to help, and will be less likely to do so if you post sarcastic comments.
    Your post requires more infromation - 'streamed video' from where?
    Seleced and played from one of the options on AppleTV itself?
    Using 'Airplay' from an iPhone/iPad or similar and which app? If this is the issue, then check reviews on the app in iTunes Store and check the developer's site - many companies prevent video from being Airplayed for mysterious, possibly licensing related, reasons.
    Good luck.
    AC

  • When playing QuickTime file, I get sound but no picture

    Someone provided me with some Quicktime files. Regardless of what program I use to play them, (iMovie 6, QuickTime Player, MPEG Streamclip) I get the sound but there is no picture. I'm thinking that maybe there is a codec that I don't have. I really need to get these files to work with iMovie 6. Any suggestions?

    Thanks for the suggestion, Kirk. They sent me a sample 10-second file in H.264 and it works. I think the picture quality is diminished--not too bad, though. Which codec would have the best quality and still work in iMovie6? Keep in mind I will be editing the video and then exporting it to iDVD. Thanks.

  • Have sound but no picture on Quicktime

    Hi
    Quicktime is the media I use it to play the clips from my mobile phone (initally installed from the phone CD when I first got the phone), been using it for nearly a year then suddenly it plays the sound but I see no picture just greeny/bluey lines across it.
    I have sent a few clips to a friend and she can see them fine on her computer (just incase the files had been corrupted), I have uninstalled and reinstalled the software which has been the up-to-date one from this site but I still get just the lines and no picture only sound.
    Can anyone help as to how I can fix this. Thanks very much for any help.

    Oh thank you very much QuickTimeKirk - your a star. I did what you said and it worked - I'm well chuffed cause I video loads on my camera (as they names suggests I have a couple of Boxer dogs) and now I can see what I've videod.
    Fantastic thanks.
    Sorry but I pressed the wrong button and pressed helpful instead of solved - I can press solved if you post again.
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  • TV Show Plays Sound But No Picture

    I downloaded Scooby Doo season 1 for my daughter. When she tries to watch it on her iPod, she can hear the sound but there is no picture.
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    thanks, it worked

  • HT204291 I can get sound but no picture

    I am unable to get a picture whilst watching apple tv.i have no problems with iTunes but trying to watch love film and the sound plays but can't get the picture.all passwords have been set.
    Any suggestions

    try restarting both the appletv and the ios device from which you are trying to
    airplay from

  • All my downloaded(digital copy) movies will no longer play in itunes, i get a black screen, and no sound, but the time keeps going. how can i fix this?

    All my downloaded (digital copies from dvds) won't play in itunes. I get a black screen and no sound, but the time keeps moving. How do i fix this?

    Hi 22chill,
    I recommend that we delete and re-download the movie from your purchase history:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    Thanks,
    Matt M.

  • I've bought a Digital AV Adapter to be able to connect my Iphone 4g to the TV. I only get sound but no picture when I look at TVPlay-canals. Photo gallery OK. I have updated my phone to the latest version IOS. Any solution?

    I've bought a Digital AV Adapter to be able to connect my Iphone 4g to the TV. I only get sound but no picture when I look at TVPlay-canals. Photo gallery OK. I have updated my phone to the latest version IOS. Any solution?

    Welcome to the Apple Community.
    Your phone doesn't do mirroring, only the 4S will do that. It only does basic AirPlay.
    Websites and third party Apps need enabling before they will allow AirPlay of Video content. Some Website/App developers have not enabled their products, some simply haven't got around to it yet, others have stated that they won't be enabling AirPlay (likely as a result of licensing issues).

  • I dont get sound for videos, games and music but ringtone still works. When i press volume buttons on side of phone i only get the picture of the nell and no little dots underneath. This is on my iphone 4s and ipad. It happened at the same time.

    I dont get sound for videos, games and music but ringtone still works. When i press volume buttons on side of phone i only get the picture of the nell and no little dots underneath. This is on my iphone 4s and ipad. It happened at the same time.

    Recurring theme with the 4s losing alerts except for the phone ringing.  Most complaints seem to center on the 7.1 upgrade.  The fix is dodgy, putting in a charger, playing a you tube video then pulling out the charger and wiggling it until you get the sound back.  When you get the sound back, the volume buttons start to work again.  Alternate solutions involve cleaning the docking port with a toothbrush, running a pick over the electrodes etc.

  • I am playing max go. I get sound but no picture

    I am trying to play max go on apple tv. I get sound but no picture   What do I need to adjust???

    There is nothing to adjust. Not all apps are enabled for airplaying video. It is up to the developer to do this
    A user tip was created with apps that do have this functionality
    https://discussions.apple.com/docs/DOC-2484

  • I cannot get my ipod touch to airplay - I can get sound, but no picture that mimics what is on my ipod, any suggestions?

    I cannot get my ipod touch to airplay - I an get sound, but no picture that mimics what I see on my ipod, such as the game I am playing, any suggestions?

    Mirroring is only available on iPhone 4S and iPad (Gen 2 and 3). In regards to airplay (which is a separate feature to mirroring), not all apps are enabled and this is up to the developer.

  • HT201335 Using mirroring with my apple tv and everthing shows up on the tv untill i try to watch a movie, i get the sound but no picture. I checked and both are on the same wifi?

    Using mirroring with my apple tv and everthing shows up on the tv untill i try to watch a movie, i get the sound but no picture. I checked and both are on the same wifi?

    I had this problem also. Several times in fact. And it has not been any relation with sw update (Apple TV). I managed to fix this on a strange way. I drop off WiFi in iMac and joined back. Right after thatI tried to adjust Airplay settings, but I didn't manage. Reason was that my iMac didn't found any Airplay devices (?). After about 2-3 minutes iMac recognized my Apple TV. And also audio "posting" to Apple TV started to work.
    So restart your WiFi connection on your iMac or MacBook Pro - it may help.
    Another hint is to use command: "sudo killall coreaudiod". More information about that: http://wwwx.cs.unc.edu/~cquammen/wp/2011/02/18/resetting-audio-on-mac-os-x/
    I have not tried this, but maybe next time
    Br
    Mikko R

  • HT4174 Not sure what I did but projects are not showing up in the video window as i skim... Event footage does but project footage has sound but the video screen is gray... Hwo do I get the vido to show in the viewer?

    Not sure what I did but projects are not showing up in the video window as i skim... Event footage does but project footage has sound but the video screen is gray... How do I get the vido to show in the viewer?

    So you can ping and nslookup from your ms to these agents and vice versa right?  I wouldn't do a manual install, I would push the agent from the management server.  You can uninstall the agent manually, or use cleanmom to get rid of them.  Then
    do an install from the console.  When you initiate the install from the console (management server), should it run into any issues it will dump out an error which will give you an idea of where the problem may be.
    From Holmans post on this:
    e MOM Server could not execute WMI Query "Select * from Win32_OperatingSystem" on 
    computer “servername.domain.com” 
    Operation: Agent Install 
    Install account: DOMAIN\account 
    Error Code: 800706BA 
    Error Description: The RPC server is unavailable.
    The MOM Server could not execute WMI Query "(null)” on 
    computer “servername.domain.com” 
    Operation: Agent Install 
    Install account: DOMAIN\account 
    Error Code: 800706BA 
    Error Description: The RPC server is unavailable.
    8004100A 
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    2.  Firewall is blocking NetBIOS access.  If Windows 2008 firewall is enabled, ensure “Remote Administration (RPC)” rule is enabled/allowed.  We need port 135 (RPC) and the DCOM port range opened for console push through a firewall.  
    3.  Inspect WMI service, health, and rebuild repository if necessary 
    4.  Firewall is blocking ICMP  (Live OneCare) 
    5.  DNS incorrect 
    http://blogs.technet.com/b/kevinholman/archive/2009/01/27/console-based-agent-deployment-troubleshooting-table.aspx
    Regards, Blake Email: mengotto<at>hotmail.com Blog: http://discussitnow.wordpress.com/ If my response was helpful, please mark it as so, if it answered your question, then please also mark it accordingly. Thank you.

  • I am trying to AirPlay a movie from my iPad to applets.  I get sound but no pic?, I am trying to AirPlay a movie from my iPad to applets.  I get sound but no pic?

    I'm trying to AirPlay a movie from my iPad to appletv.  I get sound, but no pic?

    Airplay for rented movies is not supported. It needs to be rented on a computer and accessed via home sharing or rented on Apple TV if you wish to view on your big screen.

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