HT204370 I rented a movie from the Itunes store and started watching it, but my computer jammed part way through, and now i can't find the movie to continue playing it, where can i find it?
I rented a movie from the Itunes store and started watching it, but my computer jammed part way through, and now i can't find the movie to continue playing it, where can i find it?
Hi brett242424,
Welcome to the Support Communities!
The movie would be in your iTunes library, in the Movies application. However, if the rental period has expired, you may need to contact the iTunes Store Support about your situation:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy
Similar Messages
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I am in UAE and i can't purchase any movies from uae itunes store why ??
i am in UAE and i can't purchase any movies from uae itunes store why ??
Not all content types are available in all countries, and the UAE is one of those countries where you can't buy films, TV shows, or music from Apple (a full list of what is available where is shown on this page). Ultimately it is down to the licenseholders/distributors to make their content available to Apple to sell in a particular country. Do you have access to other media purchase download sites in the UAE ?
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How to buy a movie from US iTunes store with Finnish credit card?
Tried to buy a movie: "One Track Heart" which was advertised in the movies web page with "available on iTunes" button.
Link leads to iTunes store page, where is error message like: not available in your country, you will be linked to another iTunes Store.
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How come it´s easy to buy a DVD from states via Amazon, but very difficult via Apple?This is what Amazon-instant-watch service replied as a error message:
"We are sorry...
We could not process your order because of geographical restrictions on the product which you were attempting to purchase. Please refer to the terms of use for this product to determine the geographical restrictions.
We apologize for any inconvenience this may have caused you."
Apple should see something to learn in this Amazon answer. -
I've been using Ringtone Maker to add ringtones to my iPhone. The app is now telling me my music I bought from the iTunes store is not exportable. I downloaded a new app called Ringer and it says my song "has no audio tracks". Wha am I doing wrong??
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RESTORING: At the moment I am downloading a movie on the itunes store my 8GB ipod touch (not my computer) (which I have already paid for) and I need to restore my ipod. Will restoring it stop/delete my downloading movie? what else does it delete?
Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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25 apps on my wife's phone need updating and now it "Cannot connect to iTunes Store" only when i try to update them for her. I can access the iTunes store for all other options but not to update. How can I get her updated?
Try quitting the App Store:
Tap the home button to get to the home screen. Then double tap the home button, and hold your finger over the App Store icon. Tap the red when it appears. Tap the home button again to return to the home screen.
Try resetting:
Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost. -
My Apple ID doesn't open the iTunes Store on my iMac anymore, but it opens perfectly on my Macbook. Any idea what might be happening?
Hi there legerhardt,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
-Griff W. -
Why is the payment for e.g. a song in the itunes store proceeding not at once but after indefinite time?
If you are using your account's balance then the price of the song should be deducted from it immediately, if you are using a credit card then it may take a day or two for it to appear on your card's statement
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I have just made my first download of a TV show from the iTunes store into my Windows 7 PC. Ping is managing my media. Can I burn this TV show to a DVD so that I can watch it on my TV?
No
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HT1727 Trouble transfering movie from Mac/iTunes Store to iPad
When I log into the iTunes store from my iPad I can see my purchased movies with iCoud icons but I am unable to transfer. Using a cable to my Mac I have tried syncing all movies, and manually syncing movies by dragging from the list to my iPad. The iPad name flashed when I do this. No transfer.
The movies must be downloaded on the computer before they can be synced to your ipad. If you see the movies on your ipad and they have a small cloud icon on them, you can tap the icon to download them directly onto your ipad.
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I can't access the iTunes store on my newly build Windows 8 computer
I can't access the iTunes store from my computer. When I try it just hangs up with the "busy bar" are the top working away. I can download my stuff on my iPad or my iPod, but I do prefer using iTunes on my computer. I do have a Windows 7 machine, but it's my work computer and I'd rather not put iTunes on it. Any ideas? Anybody else having this issue? I use Norton 360 and have turned the firewal completely off, but still no joy.
Hi dear's
Here are some steps to resolve this issue:
1) Sign out of your iTunes Store account
2) Close iTunes
3) Restart your computer
4) Reset Cache*
*From iTunes, look at the top of the page and select "iTunes", choose "Preferences", then select "Advanced" and click "Reset Cache". -
I can't open the iTunes store and keep getting this error message. "Registry settings used by the iT drivers for importing & burning CDs & DVDs are missing. Reinstall iTunes." I've reinstalled iT a half dozen times with no results.
You might have two different things going on at once here.
Starting with the registry settings message.
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes -
That's basically it
I have the right info, but it just says "Unknown Error"
I can sign into the apple website alright, just not the storei think what i did was instead of clicking the little button that has your email to sign into your account, i instead clicked "redeem" on the iTunes store homepage ((cause i wanted to redeem an itunes gift card)) which asked me to sign in, but that time my details worked?? idk but yeah if you try that it might work!
-
I've been making my iTunes music purchases on my iPhone for over a year now. I bought a new one so I relied on iCloud to keep my purchases on record. When downloading my songs, I saw that some of them were missing. When I logged into the iTunes store, it said that the albums (yes entire albums are missing) have been "PURCHASED", therefore I can't buy them again. And they don't have that iCloud icon on them to download them (since I have already purchased them). I checked my iTunes account on both my PC and my iPhone and still nothing. These aren't old purchases, but ones that I made a few months ago. Can anyone help me get my music back??
If they aren't showing in the Purchased tab in the iTunes store app (and the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes) for redownloading then have you checked to see if they are hidden : http://support.apple.com/kb/HT4919 ?
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Problem occurs only when I try to purchase items. I thought it could be a bad network connetion, but as it's supplied by my school im unable to reset the router and stuff. What do I do?
Hello AlecP17
Check to make sure that you do not have anything blocking access to the iTunes Store. The article below will assist with troubleshooting your issue.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for using Apple Support Communities.
Regards,
-Norm G.
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