HT204370 My computer says "the disk Im trying to save to is full", which Im assuming is my computer.  So, I tried to redeem a movie on my ipad, however, the movie code has already been redeemed so I cant redeem it again.  How can I get the movie saved to

I just redeemed a movie through iTunes, however, my computer says "the disk I'm trying to save to is full", which I'm assuming means my computer is full.  I tried to go on my iPad and just redeem the movie through that, but now it says the code has been redeemed, so I cant redeem it again.  How can I put this movie on my iPad or iCloud?

Hello johnciti123,
Thank you for ordering a PlayStation Network currency card from Best Buy's eBay store.  I am sorry to hear of the trouble you have had with it when you recently attempted to use it.
While I recognize this may not be what you were hoping to hear, I regret to inform you that Best Buy is unable to support currency cards after they have been sold.  After we activate the cards for use we have no way to verify if or when they ever are, as this information is only available to the company for which the currency card is sold.  In this case that is Sony and PSN.  If there was anything that could be done, it would need to be from Sony.  In this case it sounds like they are likewise taking the stance that they cannot verify who was authorized to use the code so they do not provide support either.
I am sorry there is not something else we can do.  Please let us know if you have any additional questions in the future.
Sincerely,
Mike|Social Media Specialist | Best Buy® Corporate
 Private Message

Similar Messages

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    Hello Gamers,
    I am sorry to hear of the difficulty you are having with your pre-order bonus codes.  While this is not our desire to provide any issues with their codes, we have a process in place to provide you with direct support for just such an occasion.  You can get the full details here, but I'll put the main points below for your direct use.
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