HT204406 How do I let itunes know they are missing the end of a piece of music?

Prokofiev symphony #2 by Gergiev, the Allegro is missing the last few bars. I have tried downloading it again, but I think it is their file. Thank you.

If it's re-downloaded in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that track and use the 'Report a Problem' link (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Similar Messages

I recently deleted many duplicate files. In the midst of it my Itunes songs are not in Itunes. They are in two different folders. One under 'Music' in my ID. And two under a MyMusic file in Documents. How do I know which one to import?

I recently deleted many duplicate files. In the midst of it my Itunes songs are not in Itunes. They are in two different folders. One under 'Music' in my ID. And two under a MyMusic file in Documents. How do I know which one to import?

Thanks, this is not an ideal answer but probably the most sensible one in my case.
I will try it unless someone has a better suggestion, but I'll wait a bit as it will take me a few days anyway (I had actually tried to create a new smaller playlist or download by album, but at this stage the music app is not letting me queue a list of songs for download - I think I will have to disable and re-enable iTunes match which will probably delete all the songs).
I have to say I am not very impressed with Apple here - having an online backup of all your data and beeing able to restore it to a new device easily was a strong selling point of iCloud. For music, they are Definitly not delivering at the stage.

HT201269 how do i let itunes know that my iphone has a new number

how do i let itunes know that my iphone has a new number

Not sure what you mean by "let iTunes know ... has a new number" but check Settings>Phone>My Number to be sure it's correct, then sync.

I know they are discontinuing the selling of the iphone 4 & 5, so what happens to my iphone 5 when the new iPhone 5s and iPhone 5c come out

So if they discontinued selling the iPhone 4 and iPhone 5, what does that mean about my iPhone 5 I just bought a few weeks ago? Will I have the same features as the 5C and 5S when I upgrade to iOS 7 when it comes out?

Nothing happens to your iPhone 5. It still continues to work and is still supported by Apple and is still under warranty.
Your phone is basically the same as a the new iPhone 5c (in different clothes) and it will have the same features if you update it to iOS 7.
The iPhone 5s is totally different hardware (faster, better camera, fingerprint sensor). Upgrading your iPhone 5 to iOS 7 will not add the new iPhone 5s features to your phone.

How do I let Apple know they need to include an option for controlling the insertion point cursor in system preferences?

As described above.
I have spent far too much time investigating this issue! All I would like to do is have the insertion point cursor (the 'I' shaped text thing) not dissapear when navigating text in a word document with the arrow keys.
Some forums say it's an apllication issue, i.e. microsoft, others say you used to be able to do it in older versions of mac os'.
This isn't a problem for Mac programmes. Obviously it is an issue when Microsoft programmes cross over to Mac. If the computer was a PC then I could customise the blinking rate, turn it on or off etc under the control panel options. With a Mac running MS Office I have not got this option.
So how do I go about telling Apple of my displeasure? So hopefully for future editions of OS or Office for Mac this very minor but completely infuriating problem gets ironed out?
Cheers x

Thank you Ralph n Kurt, very quick off the mark boys, well done
Just checking in to inform you that today, after putting up with the issue for over a year, it has sorted itself out, MIRACLE! I don't know how but I've got a fully trackable insertion point when I navigate with my arrow keys!!
Do you think it's the big-wigs (because I complained to both Mac n MS) tweaking my computer behind the secenes? and if so which one would've done it? My money's on the geniusii.
Either way I am well chuffed and thanks again!
x

Trying to restore iphone 5 from previous backup---the restore is not completing so I'm not getting my pictures, text messages, or voicemails? What can I do? I know they are on the computer and in itunes..please help

Anyone have any ideas on the question at hand...

I haven't personally used it, but it's widely recommended so I suspect it's pretty good software. If your restore is failing it may be the only way to access your data again. And if the backup is failing because it is corrupt, even this may not work.
You won't be able to find you information on a different computer unless you backed up your phone on it (and you can't simply copy the backup from one computer to another as iTunes won't read it on the other computer).

How do I share itunes libraries that are on the same computer and associated with separate Apple IDs?

My wife and I have our own Apple IDs, iphones, and separate itunes libraries. I'm trying to figure out whether we can share our libraries with each others iphones? Thanks in advance for any suggestions and insight.

Hi there,
First..I am new to this forum and find the information provided to be very helpful... I had followed the iTunes link above to enable sharing between users in the same computer but it appears to be working on partially. What setup am I looking for ?
1. We have an iMac (Snow Leopard) with 1 Adult ID and 2 children IDs
2. The iTunes music folder is stored in a Shared public folder where the Adult ID has read/write access and the 2 kids with read-only access (so that they don't accidently delete songs...:-)
3. The iTunes on the Adult ID has the access to purchase songs. The kids have no acccess to buy songs
4. All songs, podcasts to be visible to all users
What has happened ?
1. I am able to make the base of songs visible to all users
2. However when a song is purchased by the adult account ..it is not visible to the kids account ..:-{
3. The same thing occurs when a song is imported from a CD
4. When a new playlist is created by the Adult account it is not visible to the kids account ..:-(
How can I make changes made by the Adult be made visible to the kids without having the need to constant add music files or libraries for each kid..?
Thanks in advance..

IMovie - I have video interview and added photos. I want to add sound to the photos. They are at the end of the video. I added one free music sound over the start of the photo section. How do I continue to add music to the following photos?

iMovie 11 Version 9.0.8
My iMovie starts with an taped interview then I added photos.When I added sound it went over the video, so I moved it down over the photos. I want to add more sound (music) over the remaining photos. How do I insert background music at a specific area?

iMovie 11 tutorials:
http://help.apple.com/imovie/
http://www.apple.com/ilife/tutorials/#imovie
and also these:
http://www.kenstone.net/fcp_homepage/imovie_09_stone.html
http://www.kenstone.net/fcp_homepage/imovie_09_stone.html#interface

How to determine which photos in library are missing their master images

I recently consolidated referenced images into my library. It said some of those images were missing the masters. How do I figure out which ones are missing the master images?

You can do a filter on your library with "File Status" is "Missing". The "File Status" query is not available by default, but you can add it by clicking the upper-right button in the filter window.
nathan

How do we let Apple know about the Apple ID Issue?

Hi, there seems to be an issue (Apple's end) with signing in to the Itunes store and the Mac App store. How do we let them know about the issue? Their service status shows all green lights so it seems they are not aware of the problem.... I don't know about you but I'm getting really frustrated.. !! PS It seems that my warranty has expired so I don't have direct access to their support ?! HEEEEEEEEELP! THAAAAAANX!!!!!
Milan, Italy, March 11

Hi valelorandi,
I understand that you are seeing an issue with your connection to the iTunes Store and Mac App Store. I have an article for you that will help you address this issue, and it can be found below:
Can't connect to the iTunes Store - Apple Support
https://support.apple.com/en-us/HT201400
Thanks for using the Apple Support Communities. Have a good one!
-Braden

How do I let Apple know there is a print problem since the latest update?

Hi,
I am unable to print since I installed the latest version of Mac OS X 10.5.7 over the weekend. I use a Lexmark X5470 all-in-one printer. I had the same problem when I switched from Tiger to Leopard until Apple produced a patch. I tried it on both of my computers and I have the same problem on both.
How can I let Apple know that the same problem has occurred with the latest Mac OS X 10.5.7 update?
In the printing window I get two messages. The first says the there is a color missing , to delete and re-install the driver. The second, There is a problem communicating with the printer. Make sure the printer is powered on and connected to the computer. Delete or stop the job and try again.
Thank you for your help!

Allanfrance wrote:
Hi Nerowolfe,
I contacted Lexmark, it was them who told me to let Apple know about this problem. They were not aware of the 10.5.7 update????
That probably explains it. Sometimes a minor bug in 3rd party software becomes a problem after a system update catches it.
From all that I know (which is not much) it is not a problem that is specific to my macbook or g5. I will try to post the issue in bugreport.
They usually let you know if it has been previously reported and eventually, the disposition of the request.
You might try uninstalling and reinstalling the printer.
Did you use the full combo manual download? That would be another thing to do - you can reapply it over the one you have.
Also run DU and repair permissions before and after any update.

Used "find my iphone app" and now that I have found my iphone, no one can hear me talk? how do I let Apple know I have found my Iphone so I can use my Iphone?

used "find my iphone app" and now that I have found my iphone, no one can hear me talk? how do I let Apple know I have found my Iphone so I can use my Iphone?
so frustrated.

Well its defintiely nothing that Apple can activate to fix this. They would be able to troubleshoot with you though. This may be able to be resolved if its something software related.
You can chat into Apple by visiting https://getsupport.apple.com

I have songs missing on iTunes but they are on my iPhone. How can I copy from the iPhone into iTunes on my mac air

I have songs missing from my iTunes on the computer but they are on my iPhone 3s and my iPad mini. How can I get them into iTunes so they are in my library.?I have the latest iTunes on my commuter. Thanks for any suggestions.

If they were purchased from iTunes then connect the phone to your Mac's iTunes and the File > Devices > Transfer Purchases should copy them over. If they came from other sources (e.g. copied from CDs) then you will need a third-party program on your Mac to copy them back - there are some listed half-way down this page : Recover your iTunes library from your iPod or iOS device.
If by 'missing' you mean that you have them listed in the Music part of your iTunes library but get the 'would you like to locate' message when trying to play them then you will need to delete them from there for the Transfer Purchases to work - otherwise that will see those entries in your library and assume that you still have them somewhere and not copy them back.

HT203167 Hi, I've purchased a few films from itunes (and they are listed as Purchased in my account), but I can't find them on my computer or on my itunes account, and itunes wants me to pay for them again. How do I get around this?

Hi, I've purchased a few films from itunes (and they are listed as Purchased in my account), but I can't find them on my computer or my itunes account, and itunes wants me to pay for them again. How do I get around this? I've tried all the suggestions, and it's hugely frustrating.

If you are in the UK, and the film studio allows re-downloading, and you are signed in with the same account that you bought them with, then they might show under the Purchased link under Quinklinks on the right-hand side of the iTunes store home page for re-downloading - if they don't show then check to see if they are hidden (hiding and unhiding).
But you should be keeping and maintaining your own backup of your downloads and noy rely on being able to re-download any item as they are occasionally removed from the store by the content provider (film studio, tv company, record company etc).

How do i get my ringtones back on my phone, they are in the itunes library but they wont sync to the phone

how do i get my ringtones back on my iphone, they are in the itunes library but not on the ph

Is it selected in iTunes? Is the ringtones longer than 35 secs?

HT204406 How do I let itunes know they are missing the end of a piece of music?

Similar Messages

Maybe you are looking for