HT204406 stuck on "matching your music with songs in the itunes store", help.

i just purchased iTunes Match.
step 1 - Gather information about your iTunes libarary = no problem
step 2 - Matching your music with songs in the iTunes Store = problem
step 2 seems to be stuck (for 2 hours) at 2161/18117
any  help on explaining why it's stuck?

Hi,
This is a post from over 2 yrs ago.
However, there is an ongoing issue which I believe Apple have not acknowledged yet.
Jim

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