HT204409 Have brand new iphone 4s. Wifi signal is very weak even when very close to router. I have also an iPod Touch and when both are side by side, the iPod wifi signal is excellent and the iPhone wifi signal is very poor??!!! Hardware issue? or softwar

Have brand new iphone 4s. Wifi signal is very weak even when very close to router. I have also an iPod Touch and when both are side by side, the iPod wifi signal is excellent and the iPhone wifi signal is very poor??!!! Hardware issue? or software issue? I was hoping it is just a software issue, but...
Saw may web sites discussing this same issue; many discussions point to hardware problems but there is no official word from Apple about it, which is disapointing !??  Few discussions point to software problem with solutions based on try and error, and they don't seem to work.

did not help at all; the problem continues the same

Similar Messages

  • A song is listed as being 4:17 seconds but stops after 35 seconds and moves onto the next song, this happens in iTunes and on my iPod Touch 4th gen, both are recently updated to the latest software and the album was purchased today.

    This is bugging me quite a bit, I bought an album today and it lists the song as being 4 mins 17 seconds. However, as I mentioned, on both platforms it stops at around 35 seconds and flicks onto the next song in the case of iTunes or just stops playing audio for my iPod Touch 4th gen. It is a full song on Youtube and everywhere else I seem to look, so is this likely to be a software issue with iTunes/iOS or the song itself perhaps?
    Many thanks to any who can help!

    That suggests the track is damaged.
    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • I have a new Iphone 5, my wife has a 4S and an iPod Touch.  When I sync my new 5 to the Mac, it pick up ALL of the stupid game apps that my wife uses on her two devices.  How can I keep them separate?

    I have a new Iphone 5, my wife has a 4S and an iPod Touch.  When I sync my new 5 to the Mac, it pick up ALL of the stupid game apps that my wife uses on her two devices.  How can I keep them separate?

    go to itunes preferences, store, uncheck automatic downloads. also when your phone is connected you can click  on apps and only check the ones you want on your phone, go down to the bottom right and click apply.

  • HT2518 When I try using Migration Assistant an error appears on my pc... "An error occurred while preparing your information for transfer."  My mac just continues searching for the pc and yet both are on the same wifi.  Please help!!!

    When I try using Migration Assistant an error appears on my pc... "An error occurred while preparing your information for transfer."  My mac just continues searching for the pc and yet both are on the same wifi.  I'm not getting anywhere!  Please help!!!

    Simple...
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  • I have brand new ip5 in the box and never touch it so Can i exchange my ip5 to ip5s with the same prize

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  • How can you get your ipod touch open when you forgot the password and its disabled and not connected to wifi

    How can you get your iPod touch open when you forgot the password and its disabled and not connected to the Internet Connection and you don't want to reset it.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
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    You can redownload most iTunes purchases by:                         
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
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  • I need help.  My three boys have brand new iPad mini's and I would like to set them up.  I would like to create one new apple ID and have it shared by all three.  This way they can share content (apps, music).  How do I do that?

    Looking for an information management solution.  I have three boys that have brand new ipad mini's.  I would like to set them up to manage information the easiest way. 
    My first thought was to use my apple ID for their apps and purchases.  This would give me the advantage of seeing everything downloaded and be able to monitor this closely.  The disadvantage to me, was that they would see all of my contracts, my apps, and my music. 
    My other thought was to create one new apple ID and to share that among the three boys.  This way I would not have to worry about my information being on their ipads. 
    This is a very confusing situation for me.  My goal is seperate my stuff from my kids stuff.  Appreicate input from anyone who has in-depth experience with this as it applies to apple ID, icloud ID, and any detailed explaination of how to do this would be appreiciated.  Thanks. 

    I think I will do this.  I will use my apple ID and set face time and message to work independently.  That solves one problrem.  My other problem and maybe my bigger problem is that if I am using my apple ID, how do I iflter all of this so that my kids don't see my contacts, get my apps, etc. ?

  • Just bought new iPod touch. When I connect to computer to sync it tells me "iTunes could not connect to this iPod touch. Could not send a message to device." Not sure if it is b/c of an older version of iTunes but connecting via wifi sync unacceptabl

    Just bought new iPod touch. When I connect to computer to sync it tells me "iTunes could not connect to this iPod touch. Could not send a message to device." Not sure if it is b/c of an older version of iTunes but connecting via wifi sync unacceptable

    What version of iTunes is on the computer? You need at least 11.4.

  • Both my HP D4360 and my HP 940C printers have brand-new HP cartridges in them and neither one print

    Both my HP D4360 and my HP 940C printers have brand-new HP cartridges in them and neither one of them print correctly (half way). I made sure that the cartridges bleed out very well (on a damp paper towel until ink bleeds out) yet the characters come out very skipped, lined and in short, look terrible. Both printers should have been covered under the lawsuit against HP but I've yet to see a dime and I've been through more cartridges than I can count. With that said, I'm open to hearing any type of device short of thrilling the printer out the window of a 30 story building window because they both should work quite well. Any suggestions, ideas or what should I do next because I'm quite frustrated and the money doesn't grow on trees in my neighborhood or checking account. Thank you – Frustrated if for some reason, dedicated HP consumer for the past 16 years…Frustrated yet still dedicated HP consumer – Help

    Hi-
    You might take a look at the following video. Drives and memory are user installable parts. (G4 model selected at random):
    http://www.info.apple.com/usen/cip/html/g4ge/g4gbenet-dvddrive-cip.mov.html
    http://www.info.apple.com/usen/cip/html/g4ge/g4gbenet-memory-cip.mov.html
    Use the pull down menu to select your model:
    http://www.apple.com/support/diy/
    RAM and Optical drives are available here:
    http://eshop.macsales.com/shop/memory/
    http://eshop.macsales.com/shop/optical-drives/superdrives/powermac/
    Stick with a Pioneer Optical Drive. You will get the best service life, as well as best native compatibility.
    G4AGP(450)Sawtooth, 2ghz PowerLogix, 2gbRAM, 300gbSATA+160gbATA, ATI Radeon 9800   Mac OS X (10.4.8)   Pioneer DVR-109, ExtHD 160gb x2, 23"Cinema Display, Ratoc USB2.0, Nikon Coolscan

  • I recently purchased the newest nano. I have 3 other nano's and iPad   iPhone, oh and iPod touch. When I plug in nano to my mac I get the message "iPod cannot update because it contains files that are used by another application. How can manage this?

    I recently purchased the newest nano. I have 3 other nano's and iPad   iPhone, oh and iPod touch. When I plug in nano to my mac I get the message "iPod cannot update because it contains files that are used by another application. How can manage this?

    dedonred wrote:
    "iPod cannot update because it contains files that are used by another application.
    It means that nano was used on a third-party software or synced from different computer to sync music. Does that nano show in iTunes? If yes, then restore completely. If not, then you may need to head to Apple Store and see what they can do.

  • I have iphone 4 and it connect to some wireless networks and some others are not visible while other lphones can find these networks and i tried to restart the phone many times and there is no result, kindly advice

    i have iphone 4 and it connect to some wireless networks and some others are not visible while other lphones can find these networks and i tried to restart the phone many times and there is no result, kindly advice

    Some updates and clarifications:
    1. I already have my 2.4 channel fixed.
    2. Wireless network name is 8 alphanumeric characters; no spaces
    3. Already using WPA2 security with a 10 alphanumeric key (again, no spaces)
    4. I am running Airport Utility 6.0, Mac OS version 10.7.4
    I should also say that these problems started happening less than a month ago...prior to that all devices where working normally.
    An added update: My two e-readers (nook ST and Kindle 3) are also refusing to connect...perhaps confirming that I have 2.4 GHz issues?

  • My iPhone 4 will not find any Bluetooth device not even my ipod touch . When I turn on bluetooth it starts searching and then never stops. It never finds my headset and never stops "searching". I have tried restarting the phone

    My iPhone 4 will not find any Bluetooth device not even my ipod touch . When I turn on bluetooth it starts searching and then never stops. It never finds my headset and never stops "searching". I have tried restarting the phone. what to do?

    Hi,
    You probably need to do this...
    DFU Mode / Unable to Update or Restore
    http://support.apple.com/kb/HT1808
    But Try Here First
    Frozen or unresponsive iPhone
    From Here:
    http://www.apple.com/support/iphone/basics/

  • I have an Ipad and an Ipod Touch 5th gen both on the latest firmwares but they won't connect via bluetooth whenever I try even though both shows that the devices are discoverable. I need help!

    I have an Ipad and an Ipod Touch 5th gen both on the latest firmwares but they won't connect via Bluetooth whenever I try even though both shows that the devices are discoverable. I also tried connecting them with my Bluetooth enabled laptop but it also didn't worked. Because of the Bluetooth not working I also can't enable airdrop.

    What model iPad?
    What model computer and OS version>
    AirDrop requires:
    What you need
    To share content with AirDrop, both people need one of these devices using iOS 7 or later, or a Mac with OS X Yosemite:
    iPhone 5 or later
    iPad (4th generation or later)
    iPad mini
    iPod touch (5th generation)
    You also need to turn on Wi-Fi and Bluetooth. If you want to share with your contacts, sign in to your iCloud account.
    Learn more about using AirDrop to share with people using a Mac with Yosemite.
    Use AirDrop to wirelessly share content - Apple Support
    System Requirements
    To see if your Mac works with AirDrop, make sure you’re in the Finder by clicking the desktop (the background area of your screen), or by clicking the Finder icon in the Dock. Then, check to see if AirDrop is listed as an option in the Go menu. If you don't see AirDrop listed, your Mac doesn't support this feature.
    In order to transfer files between a Mac and and an iPhone, iPad or iPod touch
    your iOS device needs to include a lightning connector
    your iOS device needs iOS 7 or later installed
    your Mac needs to be a 2012 or later model with OS X Yosemite installed
    Your Mac and iOS device both need bluetooth and Wi-Fi turned on. You do not have to be connected to a specific Wi-Fi network.
    To transfer files between two Mac computers, you need the Mac models listed below with Wi-Fi turned on and OS X Lion or later installed.
    MacBook Pro (Late 2008 or newer)*
    MacBook Air (Late 2010 or newer)
    MacBook (Late 2008 or newer)*
    iMac (Early 2009 or newer)
    Mac Mini (Mid 2010 or newer)
    Mac Pro (Early 2009 with AirPort Extreme card, or Mid 2010)
    *The MacBook Pro (17-Inch Late 2008) and the white MacBook (Late 2008) do not support AirDrop.
    For help identifying your Mac, choose About This Mac from the Apple menu. You can refer to the Apple Support website to find out if your iPhone, iPad or iPod Touch includes a lightning connector.
    Mac Basics: AirDrop lets you send files from your Mac to nearby Macs and iOS devices - Apple Support
    Otherwise you need an app to pair via BT one iOS device to another iOS device. There may be apps that allow pairing with a Mac computer. The iOS devioces do not have the BT profiles necessary natively to pair with a computer or another iOS device except for AirDrop

  • My ipod and itunes both are skipping to another song about in the middle of the song. It doesn't happen on all songs...only some songs. I have reset the ipod, I have done a restore, I have reloaded itunes, I have updated the ipod but still am unable fix

    My ipod and itunes both are skipping to another song about in the middle of the song. It doesn't happen on all songs...only some songs. I have reset the ipod, I have done a restore, I have reloaded itunes, I have updated the ipod but still am unable to figure out why. It did not used to do this. I can't figure out any pattern to the songs it does it on versus that it doesn't do it on. Some of the songs are purchased, some are imported, etc. We are running Windows 7.

    how long have you had your ipod? mine did the same but after a while you need to get a new one because of the battery...

  • I got my computer reset and my iTunes deleted. I still have everything on my iPod Touch but when I downloaded a new iTunes on my computer everything was deleted. How do I get everything in my iPod back to my iTunes and into my computer?

    I got my computer reset and my iTunes deleted. I still have everything on my iPod Touch but when I downloaded a new iTunes on my computer everything was deleted. How do I get everything in my iPod back to my iTunes and into my computer?
    I just need everything back in my iTunes library on my computer. Help! Please!

    See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock

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