HT204409 wifi ok, but no net

it shows that i am connected to wifi network  with a tick mark at the left side, but there is no net and no wifi symbol on the leftmost top.. still i can get wifi net on my android phones.. problem only with my ipad

This is a pretty comprehensive troubleshooting article. Don't discount resetting your router by unplugging it from power for about 30 seconds. Even when every other device around is connecting to the Internet, it can still help for that one problematics decide that will not connect.
iOS: Troubleshooting Wi-Fi networks and connections

Similar Messages

  • Activated AT&T Pre3, wifi now, but App Catalog doesn't work?

    [copied here from Precentral post/thread: http://forums.precentral.net/hp-pre-3/303421-activated-t-pre3-wifi-now-but-app-catalog-doesnt-work.h... ]
    Hey there,
    Just a couple of days ago, with a borrowed AT&T SIM, I activated a GSM Pre3, creating a new profile, then when it turned off to reboot, I removed the SIM card.
    My plan is to just keep it in airplane mode and use it via WiFi.
    Then I went home and tried to play with the App Catalog. I can browse it, but I can't download anything from it, free or not; the download fails after trying. The download progress bar doesn't make any progress. The phone's only using wifi.
    In the app menu in the App Catalog, my "Preferences & Accounts" option was grayed out.
    This morning, I remembered about the email verification email that I should have gotten from HP from creating a new profile. I found it and clicked the verification link therein. I just logged into my profile via the browser, and my webOS Account Status says "Email verified".
    I tried again to go into the App Catalog (less than 5 minutes after verifying my email), and the "Preferences & Accounts" menu option is still gray and unavailable. When I try to buy a paid app, it says "The action could not be completed. Try again later."
    The Wifi network is fine; I've just verified by loading a page in the browser.
    What could be wrong with my App Catalog access? How do I fix it?
    This isn't exactly my first webOS rodeo; I've had a Pre, an unlocked Pre2 (which I did pretty much the same thing for--borrowed SIM to activate, then use as wifi-only, App Catalog access is fine), and a TouchPad (shares the profile from the Pre).
    I've never come across this problem before...
    -- STITCHING IN A FOLLOW-UP MESSAGE --
    I've tried an old Cingular SIM (no active account on it), an old AT&T SIM (no account on it), and even a TalkMobile SIM (from the UK).
    None of those made any difference in the App Catalog. Downloads always fail, and the Preferences & Accounts menu option is always gray.
    I even went into the SIM Toolkit app several times, with each of the SIMs installed, and each time, the app advised that the "menu" could only be used after the phone had been on for 30 seconds. It gave me that message even after definitely waiting for longer than 30 seconds.
    Perhaps troubling on a different front is that, even with the UK SIM in there, the Pre 3 didn't ask for an unlock code, which I thought it was supposed to do (as soon as it detects a non-AT&T SIM in the slot).
    Anyone got any other ideas about what to try??
    Post relates to: Pre 3 Manta (AT&T)
    Post relates to: Pre p100eww (Sprint)

    Hey, so I don't have much in the way of definitive answers, but I've made some progress.
    Here's the story from where I last left off...
    I posted most of what I'd said by that point in this thread into a post in the Palm support forums (as of right now, no responses):
    http://forums.hpwebos.com/t5/webOS-Software/Activated-AT-amp-T-Pre3-wifi-now-but-App-Catalog-doesn-t...
    I tried Impostah to just install from there using the app IDs for the apps in which I was interested, both free ones and paid ones. Those downloads also failed with no helpful error messages
    Then I had a looooong chat with Palm tech support, starting here: http://kb.hpwebos.com/wps/portal/kb2/na/deviceselector/page_en.html#NA Palm.com : Support[/url] Phones . I chose to start the process using the "HP Veer" option. Not much useful happened in that chat, but the agent did suggest that maybe a doctoring would help.
    I doctored it using the ATT Pre 3 webOS Doctor available here: [url=http://www.webos-internals.org/wiki/WebOS_Doctor_Versions]WebOS Doctor Versions - WebOS Internals[/url]
    I followed steps 1-12 detailed in this PreCentral thread: Global Paid App Catalog Access for new unlocked GSM Pre 2/Pre 3/Veer (using Impostah) (http://forums.precentral.net/webos-internals/281075-global-paid-app-catalog-access-new-unlocked-gsm-... )  At step 8, I did not have to set an activation country and language as that seemed to have been remembered from before (probably from the borrowed AT&T SIM I first used). At step 9, I created a new Palm Profile to use during this round of exploration. At step 12, wherein I was supposed to be able to confirm that I had paid App catalog access, I could successfully download free apps (Facebook, Skype, Clock Sync, Maps update), but paid apps still failed without making any progress. Note that this was all with an empty SIM slot.
    I successfully unlocked the device. I put in an active T-Mobile SIM in there, booted it while in airplane mode, and the first screen after the HP blinking circle screen was dialpad screen asking me to enter an Unlock Code. I did, and it worked. I immediately placed a test call successfully with that SIM in into it, and the receiving phone showed that person's phone number, as it should.
    I took a break from working with it, and, hours later, I just monkeyed around in Impostah a bunch more, and this is where it gets fuzzy, 'cause it was late by then. I think I spent most of my time in the Activation, App Catalog, Palm Profile, Accounts, and Backups scenes, both just viewing things and trying various things that mostly seemed to not make much difference. I also turned off the webOS automatic Backups a couple of times in that mix. I also managed to delete the Dr. Skipped Firstuse webOS account/profile from the device so that it no longer shows up in the Accounts app. But free apps still seem to download and install successfully...and I seem to be logged into my test profile. Note that I have not yet gone to step 15 of the "Global Paid App Catalog Access for new unlocked GSM Pre2/Pre 3/Veer (using Impostah)" thread, wherein you're supposed to doctor it again and activate/sign into the phone normally with. Mostly I've held off on it, because I'm afraid of losing the progress I've made so far. That and I don't have an active, data-enabled AT&T sim. My Accounts app is empty, not showing any webOS profile (it should, shouldn't it?), even though Impostah shows me signed in to my test profile.
    Then, at some point, I went into the App Catalog, went into the details of a paid app (Homebrew Documentation), and tapped the "Download for $..." button. I then got a "Payment Setup" scene!!! So just now, I put in my credit card info, and I successfully downloaded the Preware Homebrew Application!
    And I don't know which of my monkeying around bits actually made the difference!
    So, now I've got a few main questions about how to proceed:
    Is my Pre3 in some crazy intermediate state without a webOS profile really attached to it? It doesn't show any accounts in the Account app (I haven't added any email/contact/calendar/Skype/etc. accounts), but I'm concerned that it doesn't show the webOS account. The email and calendar accounts don't show any defaul accounts (should be the webOS profile, at least, I suspect).
    If it is in some wacky state, do I need to doctor it to ensure that it goes into a normal state? In order, to ensure that, as step 15 in the Global Paid App Catalog thread says, "everything has been initialised correctly"? 'cause it doesn't seem like everything has been correctly initialized. But I don't like the possibility of losing the progress that I've made! Gr!
    And I just found a patch that brings back the First Use app and allows you to run it...Maybe that's all I need?
    http://forums.precentral.net/webos-patches/269972-patch-enable-profile-creation-activation-bypassed-...

  • WiFi connected but not in use

    In settings -> WiFi, iPhone claims it is connected to my home WiFi network. However, "3G" still appears in the top left. Sometimes the WiFi symbol will come on for a few seconds at first, but it always reverts back to 3G.
    I have an iPhone 3G which connected to the WiFi with no problems both before and after 3.0 update. It still connects to WiFi and uses all net apps with no problems, even without phone service. I turned it off to make sure it wasn't interfering in any way, but the new 3GS still won't stay on WiFi.
    Throughout all of this, it ALWAYS says in WiFi settings that it is connected. It seems like it just isn't using the connection for some reason.
    I have tried power-cycling the router and iPhone. I have tried selecting Forget Network and rejoining it.
    I saw one similar topic here that required all sorts of router adjustments, but I can't go messing with my router. Please help me find a solution that involves only the iPhone itself!

    Setting the router preamble to long does not work for me. I have tried everything.
    I am connected to WiFi, according to the icon in the corner, but it just stops working at random times for all applications. The only way I can get the WiFi working again (temp fix) is to flick airplane mode on and off. Then it will work for a while, and then mysteriously stop working again, even though it says I am connected etc.
    I have n 1st gen ipod touch, and two 3G phones here that can connect and stay connected with absolutely no problems, so it is definitely something with the 3GS.
    I think I am going to have to try returning this iphone to Apple and getting a replacement, as I have tried everything to get it to work properly.
    Not to mention the compass is VERY badly off with this iphone. But that is not as big a deal as WiFi refusing to work.
    It is too bad because I get great battery life with this iphone... better than my 3G... and I am worried about returning this one and getting a replacement with poor battery life that I read so many other people seem to have.

  • On 3G we cannot send emails from either our iPhones or iPad and this also happens with some WiFi connections but not all.  Yet we can always send emails from our Hotmail Email account.  What is causing this and what do we need to do to resolve it?

    On 3G we cannot send  Business emails from either our iPhones or Ipad and this also happens with some WiFi connections but not all.  Yet we can always send emails from our Hotmail Account using both 3G and WiFi.
    We bought the iPhones and Ipad so that we could send emails while we are out of the Office, but we are not able to do this unless we can find a WiFi connection. Incoming emails are fine.  We use IMAP, for Business emails just incase this is relevant and I know that Hotmail is POP3.
    Our technical IT knowledge is not great, so we look forward to your suggestions as to how to resolve this. 

    Contact whomever supports the email account and get the correct Outgoing email server settings from them.

  • I use an Epson Stylus Office BX320FW printer with my IMac.  Since upgrading OSX, I have lost the ability to print and scan.  I have downloaded printer drivers from both Epson and Apple.  I am using the printer in wifi mode but can not get it print or scan

    Hi Everybody,
    I use an Epson Stylus Office BX320FW printer with my IMac.  Since upgrading OSX, I have lost the ability to print and scan.  I have downloaded printer drivers from both Epson and Apple.  I am using the printer in wifi mode but can not get it print or scan.  How do I uninstall the Epson software and start all over again?
    nickel_man_65

    Not using any mouse pad, I have a very smooth desktop. But I just tried to use a sheet of A4 printing paper, but no result, the problem persisted.
    Someone on this forum suggested, that USB3 may interfere with the magic mouse.
    I have 2 LaCie HDD's about 70 cm away from the mouse, I use them on Thunderbolt. But in operation or not - the result is the same, the mouse plays up! Just now I was clicking the desktop and the mouse created a new folder!!
    Thanks for the advice, Bee
    Cheers, Gerd

  • Why yahoo/gmail retrieval and facebook app so so slow when in WIFI. But using the internet to check for emails and facebook is fast using the same WIFI connection??

    Why yahoo/gmail retrieval and facebook app so so slow when in WIFI. But using the internet to check for emails and facebook is fast using the same WIFI connection??

    Hi SandyS_VZW,
    Yes tried resetting the wifi connection and problem still persist.
    Here it is...to make it clear. Connected thru the same wifi at home...
    -> emails (yahoo/gmail) and facebook WEBSITES are working fine and fast when using/accessing thru a browser (chrome/samsung browser) - no problem with this.
    -> emails (yahoo/gmail) and facebook APP is soooooo sloooww (thru the App). Slow I mean comparing it to using their browser/websites... news feeds/emails refreshing so quickly but not when using the APP installed in Samsung Galaxy Note 4. Slow like - It will take around 5-10minutes just to get your emails and news feed refreshed.
    THIS HAPPENS ONLY WHEN CONNECTED THRU A WIFI which has a speed of 10-20mb. It is not happening when connected to the network data/plan.
    My wife has the same Samsung Galaxy Note 4 (coming from different provider at&t) - same setup (emails, fb app), same wifi connection, but she's not experiencing anything like it.
    Not sure why, I dont want to believe that while connected to a WIFI, Verizon is restricting anything and ******* me off to make me switch to my data plan connection everytime - which is Unfair!
    Was there a known issue similar about this case?
    thanks,

  • I have a MacBook Pro.  My mac can detect wifi.  But will not connect. I did get connected vis TCP/IP settings but I can't connect to any wifi anywhere.  Network diagnostic has a green light for wi-fi and wi-fi settings.  Red light for the rest.

    I have a MacBook Pro.  My mac can detect wifi.  But will not connect anywhere. I did get connected via TCP/IP settings but I can't connect to any wifi anywhere.  Network diagnostic has a green light for wi-fi and wi-fi settings.  Red light for the rest. (Network settings, ISP, Internet and server.)

    Hello NotAppleSavy,
    Thanks for the question. After reviewing your post, it sounds like the computer wont connect to networks. I see you have used network diagnostic. I would recommend that you read this article, there are a lot of other things you can do in this article that may be able to help you resolve or isolate the issue.
    Wi-Fi: How to troubleshoot Wi-Fi connectivity
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • My Apple Tv is connecting to the Wifi network but is not connect to the internet.  So when I look for it on my Airplay it doesn't come up.  I have 3 other ones already working on the network and they are all fine.

    My apple TV is finding and connecting to the Wifi network but then says it is not connected to the internet and then I cannot find it on the iPad through airplay.  I don't want it connected to the internet (as in www.) because for the use I have I only need to use the Apple tvs locally in a sports hall as scoreboards.  I have 3 others working on the same router and they are working fine (as of yesterday)
    On my screen I see (obviously not written like this)
    network connect- yes
    signal strength- fine
    Ip address- fine
    DCN- fine
    Activation- Failed
    This is the only negative I can find and the statement that the Apple TV has connected to the wifi but is not connected to the internet.
    Where has it gone wrong for me. Please help

    It is not properly connected to the network.
    Make sure location is set correctly
    DNS should be on auto (settings - general - network)
    Try ethernet
    Signal strength on device won't account for issues, you would need a network report from istumbler, netstumbler or similar. This will show accurate signal strength along with noise and nearby networks

  • How do I get rid of the iCloud Backup alert message?  I cannot do anything with my iPad and cannot get rid of the alert. I have plugged in the iPad with Wifi on, but it won't reset.  Thanks

    How do I get rid of the iCloud Backup alert message?  I cannot do anything with my iPad and cannot get rid of the alert. I have plugged in the iPad with Wifi on, but it won't reset.  Thanks

    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • Device is connected to to a wifi network but does not have access to Blackberry services over wifi connection

    please help me, my blackberry curve has been working perfectly fine (everything network and wifi connection are working great) since i got it but all of the sudden when i connect to our wifi at home i noticed that the wifi logo on the upper screen is grayed out. i checked the manual and it says: device is connected to to a wifi network but does not have access to Blackberry services over wifi connection. i dont  know what to do, i tried the hard reset (removed batt for 1 min while phone is on and put it back in) i also tried to remove the wifi profile and added it back up but still nothing seems to work, my service provider has BB services available on my phone, i can received BBM, pushed email, use FB on my phone using my network but i cant use my wifi to browse.. what should i do? help me please!

    With a PC, the Windows Firewall and/or the anti-virus software will sometimes block an attempted Internet connection.
    Check both applications to see if you can find a "blocked" item and then take steps to "allow" the connection.
    If still no luck, temporarily disable the wireless security for a short period to see if the PC can connect that way. If it can.....then you know it is security related issue.
    See if the PC can connect using a setting like WPA-PSK-TKIP. The equivalent Apple setting would be WPA/WPA2 Personal.

  • Airport Extreme-have wifi connection but no internet on some devices???

    I just replaced my linksys router with the latest (tower) Airport Extreme and an Airport Express as an extention of the network.  Now I had a heak of a tme setting this up to mimic what the linksys did so I would have a smooth transition.  I have a windows server 2008 R2 server which is my file server, DHCP & DNS server.  I set my Extreme with the "DHCP & NAT" set the range I use which is 10.0.0.10 - .253, Set the router's address to 10.0.0.10 in network properties as well as setting the default host to point back to my server at 10.0.0.100.  I also checked "Enable NAT port mapping protocol".  Everthing seems to be working great most of the time...my wired PC's have internet and their proper IP addresses, my iMac and MacBook Pro have internet and proper IP addresses, iPad, iPhones...BUT I am noticing on my iPhone 5 that I'll show a full wifi signal but no IP address there for no internet.  Now this happened a couple times and the only way I got it back was to do a rest of the phone.  I have never had any wifi issues with this prior to installing the Extreme and Express.  So I thought it was just the iPhone but my iPad just behaved the same way and a rest took care of it.  Worse at the same time I checked my MacBook and I have the exlimation point over the wifi in the top tool bar.  I can see and pick my SSID but couldn't get an IP address until I clicked the Airport Utility then it connected.
    So basically I am looking for any suggestions or better yet fixes on my issues.  I'm not sure if I have the Airport Extreme configured properly for it to work with the Windows 2008 Server.
    I appreciate any help at all!
    Thank you greatly in advance,
    Dave

    And when is apple going to put a NAT only mode on the Extreme????
    Apple have a policy of not telling.. you can ask .. but they don't tell.
    I am a rather recent arrival on the Mac/Apple seen so I would also wonder how an OSX server is setup with AE..
    For wireless in particular, you can use Enterprise level security.. and that might fix it... because instead of using a preset key, as standard in wireless you can use a username and password combo from a radius server.. which might then be used to pass IP via dhcp. Something to consider if you don't mind getting a bit more complex..
    Look at this thread which is looking at using ox x server which is basically the same issue you are having.
    https://discussions.apple.com/thread/2756247?start=0&tstart=0
    The idea of using a static range of IP addresses.. that might work.. with DHCP actually turned off.. I have used this setup for something completely different.. ie to pass different DNS to clients that need access to Netflix from overseas.. I did not explore it from a your no dhcp setup.. but that is another option to try.. there is so little info supplied it is hard to know and you just have to trial and error with it.
    Here is another interesting post
    http://www.youtube.com/watch?v=qyU4vpMljEI
    Clearly other people are hitting the issue.

  • My iPad2 no longer connects to my home wifi network but there is no problem connecting to other saved wifi networks. Currently using iOS8.0.2. with storage capacity of 12.2Gb but only 147Mb free. Disconnecting the router and rebooting the iPad worked

    My iPad2 no longer connects to my home wifi network but there is no problem connecting to other saved wifi networks. Currently using iOS8.0.2. with storage capacity of 12.2Gb but only 147Mb free. Disconnecting the router and rebooting the iPad worked briefly as a temporary fix but not anymore

    You could try this
    Temporarily disable security on your home network
    See if the iPad connects
    If it does then reset the security - with the same or different password

  • I'm having trouble with back to my MAC.  I had everything working on my home wifi network but now I am at my daughter's house and trying to connect via a verizon hotspot wifi connection.  I'm wondering if the Verizon hookup is a problem.

    I'm having trouble with back to my MAC.  I had everything working on my home wifi network but now I am at my daughter's house and trying to connect via a verizon hotspot wifi connection.  I'm wondering if the Verizon hookup is a problem.

    I finally figured it out.  Needed to update her Airport firmware and allow guest access, and also changed Sharing preferences to Allow Access for All Users.

  • IPhone 4s with ios 6 shows full wifi signal but can't access to the internet while other idevice can

    Hi everyone,
    I updated my iphone 4s to ios 6 a few months ago and there was no problem until I change my sim card to other carriers last two days.  This second sim card is the same sim card that I used it earlier this year with no problem.  But the problem I face is when my iphone goes to sleep mode I realised that I can't receive any push notification from imessage, Whatsapp, and Line.  When the phone is awake the wifi signal is back and I have to go to each application in order to get the message.  I have tried the following methods but it didn't work: reset all network settings, restore as new iphone, push home and power button together, switch off my iphone, turn on airplane mode, and even change my router.  At the moment I have restored my iphone as new for the 5th times.
    Now the problem is worsen, after the phone is sleep for about 5 minutes and when I awake my iphone it shows the wifi signal.  But I can't access to the internet at all.  It shows no working internet on Whatsapp. Safari can't load any web page, the weather app can't update temperature etc.  I have to switch off and switch on wifi in setting menu so that I can use the internet. And when I leave my iphone four about 5 - 10 minuetes then the problem start again. While I can't access to the internet on my iphone 4s, I used my dad's iphone 4s with ios 5.0.1 and it works just fine with the internet. My laptop can also access to the internet with the same wifi network but not my iphone.
    Does anybody know what's going on with my iphone 4s? Is it the bug from IOS 6 or my iphone is broken? Please help me.
    Thank you.

    Any update will cause problems for a few users. And those users will rush here and post "the sky is falling" stories about their experience. The 99.99% of people who have no problems after an update won't bother to post here; indeed, most of them don't even know ASC exists. FWIW, I had no problems with iOS 7 on my 4S. Your problem is most likely not related to iOS 6, but you should probably update anyway. For addressing the battery issue see this outstanding article: http://www.overthought.org/blog/2014/the-ultimate-guide-to-solving-ios-battery-d rain

  • I am able to connect to my wifi network but am not able to connect to other computers on my network

    I am able to connect to my wifi network but am not able to connect to other computers on my network. I have installed windows 7 on parallels desktop, from windows i am able to access my network computers. But from Mac i can only access internet but not network computers Please help

    Ok, well if you're sure that there are shared folders on your PC's, then try this:
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