HT204411 The iTunes Store shows a CD I want, but I can't access it, it always says the store is not available. I have been trying for a few days. How do I inform Apple of this problem?
Any help will be appreciated. How do I get them to fix the problem or delete the CD if they can't sell it?
Yes. All the other links work fine. My real question is: how do you point out that kind of mistake? They make all sorts. Mixing up the contents of CDs, sometimes to our advantage, sometimes not. I wish there were a simple way to point out those. Like you can on Amazon, for example.
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Trying to reset my sons passcode for the past 3 days . It says to select the device and right click and select backup, but this option doesnt appear. Any help would be appreciated. Thanks
If you cannot remember the passcode, you will need to Restore the device...
1) Connect to iTunes on the computer you usually Sync with and Restore...
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766 -
Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this! Does anyone know why it's doing this and how to fix it? Thanks!
Hi mterry1723, one solution that might be worth trying is this:
- Close iTunes, if it's open
- Open Safari and got to 'Preferences'
- Select 'Security' on the top
- Untick all the security options in the menu
- Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
- Highlight them (select them collectively) and press 'Remove'
- Now open iTunes and buy the song as usual.
- You may be asked to do the same security process as before, so do as asked.
- Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
Message was edited by: Bongomal -
When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?
Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
sir you have replied for my question, and i updated my software and all those things, yet it is showing unable to connect network, but i can use internet by sim, is it the problem related with hardware? can you tell me a solution for it?
you seem to be referring to an ongoing issue
click here to respsond -> sir help me to enable my network connection, my iphone 4s is not connecting with any wireless connection, what i should do for enabling network connection?
CCC -
I have been trying for two days to download the new icloud 4 that was offered at the same time as the new iTunes just prior to iOS8 release.
I keep getting installer package error messages, I uninstalled the previous version to see if that was the problem to now find that I cant reinstall it as the new version is the only one available.
Im using Windows 7, I'm assuming Im not the only one with this problem.
Would a complete uninstall and reinstall of Apple software be of any benefit or is that just a cure all solution when nobody has an answer?@Dakotaep
I am so sorry to hear of your experience with purchasing your new Samsung Galaxy Note 3! This definitely should have been resolved in your first call to us. I would be glad to review your account and ensure the Edge Agreement is corrected. Please accept my "Follow" request and send me a direct message so I can further assist. Thanks!
AnthonyTa_VZW
Follow us on Twitter VZWSupport on Twitter. -
I am trying to download itunes to my computer, when i hithe download button all it does is go to the "now that you have downloaded itunes" screen.....NOTHING HAS BEEN DOWNLOADED!!!!!!!!!......i have been trying for 2 days to do this, please help.....Thanks
i have the same problem, i have a windows 7 and the little screen comes up saying statues: processing additional packages help us
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i have been trying for three days to try and get this working , and tried a few of the forum suggestions already and this is just to try them ... so glad i haven't pais anything yet . i get the signed out loop no matter what i try
What have you been trying for three days to try and get this working???
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I've got big problem. i have iphone 4 for a few day (it was new and packed) and now i realised that the screen during the conversation don't block and turn up black. please help me, i don't knwo what to do!
Connect to the Computer you Usually Sync with and Follow the Steps Here...
Recovery Mode
http://support.apple.com/kb/HT1808 -
I have been trying for weeks to download update 10.7.5 and cannot do so. I do get a message at the end - "connection reset by peer". Can anyone shed any light on why I cannot download this update and what the message may mean? Thanks.
Take a look at this discussion and the ones listed under "more like this" in the right column:
https://discussions.apple.com/thread/4166820?start=0&tstart=0 -
I am currently using a Iphone 4.I have been trying for countless times to restore my phone but error 16 keeps on popping up.This happened after i updated to the latest IOS.Does anyone have any solutions other than jail-breaking.I have never jailbreaked.I am deperate to restore my phone...Please help!!!!
Most likely a hardware failure, & if so, you won't be able to restore/activte your phone. If you've tried at least two times, & are still getting this error, make an appointment at any Apple store, or call AppleCare.
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I have been trying for an hour to delete all of the photos from my iPhone 5. I have googled it several times and there doesn't seem to be a solution. Have tried deleting them from my PC. One at a time deleting is impractical - I have 1000 photos! Why isn't this easy and intuitive?
When you hooked up to your PC did they attempt to import? Had you imported them previously and not deleted when the import was complete?
If you have to delete them directly on your device, you need to press the select button and just keep selecting until you have all of them selected, then put them in the trash.
You do not need to select one then trash it, then select another then trash it. You can select as many as you like before clicking on the trash icon.
Cheers,
GB -
Best I have been trying for a week to order greeting cards using iPhoto but do I always get the same statement:
there has been an error occurred while connecting to Apple's online store try againBest I have been trying for a week to order greeting cards using iPhoto but do I always get the same statement:
there has been an error occurred while connecting to Apple's online store try again -
Hi everyone. I am trying to download ML on my iMac and when I click the download button, I am asked for my PW which I provide and then the ML icon launches in launchpad but nothing takes place. Have been trying for 2 days and this is driving me nuts. Help
Yes it does and there is an indication that the software is downloading but after a few hours, it just stops without any error message. Everything simply disappears and I need to start over again. I have a superfast connection so it should no be this slow. Everything worked fine on my MBP and I am in the same place. Any ideas
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I have been trying to watch tutorials on how layering works. All I want to do is this: I have one image of a radio with a white background. I need to have just the radio extracted, then on a new layer (white one/blank/plain) I need to copy and paste the image of the radio two times. How can I DO THIS!?!?!?! Thanks!
In Editor, go to the expert tab.
Open picture B, the one you wish to select the radio from to add to another picture.
Use one of the selection tools, e.g. selection brush, lasso tool, to select the object. You will see an outline ("marching ants") once the selection is complete
Go to Edit menu>copy to copy the selection to the clipboard
Open picture A, then go to Edit>paste
Use the move tool to position object from picture B.
In the layers palette you should see picture A as the background layer, and the radio B on a separate layer.
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