HT2188 I can hear caller but they can not hear me except when using speaker phone

I can hear caller but they can not hear me except when using speaker phone

First of all,  make sure that your iPhone as the most recent iOS available. Check in "Settings>General>Software Update".
One other problem could be your microphone. Does it work for anything else other than a call?
Good-Luck!
kpower28
Please mark this as "solved my problem" or "helped me"!

Similar Messages

  • I can hear caller but they can not hear me

    I can hear caller but they cant hear me

    First of all,  make sure that your iPhone as the most recent iOS available. Check in "Settings>General>Software Update".
    One other problem could be your microphone. Does it work for anything else other than a call?
    Good-Luck!
    kpower28
    Please mark this as "solved my problem" or "helped me"!

  • HT201436 My phone will not come on just the apple faintly but before this I could not reach anyone. It would ring the person I called but they could not hear me What is the matter?

    My I phone 5 is not coming on. If I try to start it the apple comes on faintly and then it goes out. Earlier todaye I called a cell and it worked fine.I tried to call my home phone and it would not ring yet my Husband tried to answer but I could not hear him. When I dial out it does not ring on my end and when they try to answer answer I can hear them but they can not hear me. Took it to the Bell dealer in the Mall at Kindersley Sask. and they put a new card in and no different.At that time it was still coming on and now it will not.have not had this phone very long and I am not impressed. The people I bought it from phoned and they told him to reset it but now it will not come on and the battery is not dead. Can I take it back to the dealer
    I bought it from and have him replace it? I do not want to have to wait 2 weeks for a phone.

    "racb" and "Allan Jones " sorry I dindn´t noticed that I was in original Macbook Pro... my mistake.
    thank for noticing it
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    Message was edited by: vcosta@pt

  • I connect my iphone5s to my 2015 Terrain using Bluetooth, when I make a call I can hear the caller but they can't hear me. Anyone else have this problem? How did you resolve it? Other phones connect and work perfectly.

    NNeed help I connect my iPhone 5s to Bluetooth in my 2015 GMC Terrain. When I make a call i can hear them but they can't hear me. Anyone else have this issue? How did you resolve it. Other phones work fine, just not my phone.

    Hello Sandylynn,
    After reviewing your post, it sounds like you can connect the device with Bluetooth and make and receive calls but they dont hear you. I would recommend that you read this article, it may be able to help the issue.
    If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support
    People can't hear you during a phone
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • When making a phone call on my iphone I can hear the person that i am calling but they can not hear me

    when making a phone call on my iphone,I can hear the person that I am calling but they can not hear my voice

    My first new iphone4 was received and installed complete.
    Nothing to hear when i was calling, only when I used loudspeaker.
    complete reset and reprogrammed Iphone, same result.
    Called Apple support and received a new Iphone4 next day.
    Updated and programmed.
    It works.
    2 weeks ago My son's iphone4, same problem, could only call with loudspeaker??
    Anyone an Idea.

  • I can hear the caller, but they can't hear me??  This is my second iphone and it's happened on both?

    Does anyone have any suggestions??? I can hear the caller, but they can't hear me!

    Here's the problem I faced.  I have a iPhone 4 with AT&T.  I have the latest iOS 5.0.1.  When on a voice call the other party was unable to hear my voice.  The other party couldn't hear me even if I used the white ear buds that came with the phone or even on speaker phone.  All other features of the phone worked.  I could even Facetime, record voice memos and use Voice Control.  So I knew it wasn't a hardware problem.  AT&T installed a new SIM card.  Apple had me reset everthing and even do a restore.  I even went to an Apple store and an Apple Genius couldn't figure out why only phone calls didn't work.  He ran a diagnostics on the phone and everything checked out.  His only option was to offer to sell me a replacement phone for $149, since mine was out of warranty.  So today I continued my search for an answer and came to this page (https://discussions.apple.com/message/16912532#16912532)  and noticed the little green checkmark under the "More like This" section for "Re: iOS 5 Bluetooth Bug".  So I thought to myself, if theres a connection on this page, maybe it is my problem.  It was worth a shot at least.  So I turned Bluetooth off on my phone and now the other party can again hear my voice again on phone calls.  All this and I resolved my own problem and didn't have to spend $149.  CRAZY!

  • Has anyone had trouble with the LG 3 Cosmos when a call comes in; I am not able to hear from the caller, but, they can hear me?  The volumn is turned up but I can't seem to resolve the issue?  Thanks

    Has anyone had trouble with the LG 3 Cosmos when a call comes in; I am not able to hear from the caller, but, they can hear me?  The volumn is turned up but I can't seem to resolve the issue?  Thanks

    Oh no, Robinbird18! This is not what we like to hear about your cell phone. It makes it pretty hard to have a conversation with someone when you can't hear them. If you make a phone call out are you able to have a conversation with someone without any issues? How long has this been going on? Have you tried to use the phone on speaker phone to see if that works at all? Please keep us posted.   KevinR_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • 3/27/14 someone calls me and i cant hear them but they can hear me

    3/27/14 Someone calls me and I cant hear them but they can hear me this is happing to my iphone 4s iphone 5 and iphone 5s i power off all devices and turn them back on and they still doing the same thing .... when i call someone it works like normal.... it only happens when they try to call me ???

    This happened to me.  The chances are, that your headphone socket has some fluff stuck inside it. 
    If you get your SIM card removal tool, or something similarly pointy in shape, very very gently dig out the fluff and clag inside your headphone socket.  You won't be able to see anything of course because it's so far up.  After removing some fluff, I also put the nozzle of the vacuum cleaner over the hole, using my hands ot create a bit of a seal, and afterwards my phone worked normally again.
    While you're doing it, you may also want to remove any fluff from your charging socket too.
    NB - do be careful though, because you don't want to cause any damage up there, but as long as you don't go "attacking" it, you should be fine.

  • Calls have been dropping out mid-call (after initially working) with full reception since upgrading my iPhone 4 to iOS5 (can hear them but they can't hear me).

    Calls have been dropping out mid-call (after initially working) with full reception since upgrading my iPhone 4 to iOS5 (can hear them but they can't hear me). The call initially works but then after a minute or so, they stop hearing me, even though I can hear them. Sometimes it goes the other way and I can't hear them.
    Please advise how to remedy ASAP.

    PS: I have had full reception bars when this has occured on a 3G network in Sydney, Australia (3 Mobile).

  • I can hear person who is calling but they  can't hear me

    I have had my iphone for about 71 days now. I did a power on and off reset yesterday and since then when I make/get a phone call I can hear them but they can't hear me. I was on the phone yesterday for over 5 hours with att and apple and no one would do a thing. Finally at about 11:30 pm last night an apple rep told me she was going to talk with her manager to see what to do and call me back and never did. I was on hold for over an hour today and still got no where. I was previously with Verizon for about 10 years and only switched due to the iphone and now I am about to call it quits and go back if no one can help me with this matter. I rely on my phone and waiting over a week for a new one is unacceptable. I have tried every thing that I can find.

    i had the same problem a few weeks ago and i had only had my 3g iphone for a few weeks. It was as if i was on permanent mute. I could hear others fine, but they couldn't hear me, even if i used speakerphone or even a bluetooth.
    i took it to an apple store and they did a real quick test (they first did a system restore, then they took my phone and tried calling another employee). Once they validated it wasn't working, they replaced my phone quickly with no questions asked. Just make sure to back up everything on I-Tunes before you go in so that you dont lose any info. might want to do the restore before you go in, as well, otherwise you'll have to wait for them to do it at the store, which takes them 15 mins or so.
    Hope this helps.

  • Can someone please help? Recently just had my iPhone 4S reconnected. I've now waited the 24 hours that you need to wait till everything goes back to normal. However on a phone call I can hear whoever I'm calling but they can't hear me?

    Can someone please help? Recently just had my iPhone 4S reconnected. I've now waited the 24 hours that you need to wait till everything goes back to normal. However on a phone call I can hear whoever I'm calling but they can't hear me?

    i had the same problem a few weeks ago and i had only had my 3g iphone for a few weeks. It was as if i was on permanent mute. I could hear others fine, but they couldn't hear me, even if i used speakerphone or even a bluetooth.
    i took it to an apple store and they did a real quick test (they first did a system restore, then they took my phone and tried calling another employee). Once they validated it wasn't working, they replaced my phone quickly with no questions asked. Just make sure to back up everything on I-Tunes before you go in so that you dont lose any info. might want to do the restore before you go in, as well, otherwise you'll have to wait for them to do it at the store, which takes them 15 mins or so.
    Hope this helps.

  • Can u plz tell me I hav problem with I phone 4 which I can hear their call but they can't hear my voice

    Can u plz tell me I hav problem with I phone 4 which I can hear their call but they can't hear my voice

    Get help with hardware features on your iPhone, iPad, and iPod touch - Apple Support

  • Temporarily can't hear caller during a call, but they CAN hear me.

    During a call I temporarily can't hear the caller but they CAN hear me. The sound on my end is completely dead. After 20-30 seconds the sound usually comes back. My AT&T bars are all filled up so it's not because I'm in a bad cell or coverage area. It doesn't seem to matter if I'm calling someone on their home or land line or on their cell, or if I'm calling from inside my home or when I'm out.
    I called tech support a couple times and their last suggestion was that the cover I have might be interferring with the sensors in the phone somehow. The speakers are all uncovered though. I have the iSkin for the iPhone, which I really like.
    I have updated my iPhone software to 2.1 and I've completely restored my phone back to the original manufacturer's settings but so far it hasn't helped. I was wondering if anyone else has had a similar experience and if you think the case may be the cause of the problem.
    I have an appointment to bring my iPhone in to an Apple Store but thought I'd post this before going.
    Any thoughts or recommendations would be great.
    Thank you.

    I had the same problem and it was the thin film skin I had on the screen. There are sensors in the black area of the screen by the speaker which are affected by the plastic cover. I dropped the phone about a foot and shattered the screen the first week and decided the loss of the sensor was better than paying apple another $300 for a rebuilt phone.

  • New 4s connects with bluetooth in my Lexus, but I have intermittent problems with calls.  I can hear them, but they can't hear me.  Never did this with 3gs.  Anyone else have this problem?

    New 4s connected to my Lexus bluetooth.  Having intermittent problem with calls.  I can hear them, but they can't hear me.  Never a problem with 3gs phone.  Anyone else having this problem? 

    I ended up getting a new phone, straight through Apple.  I called their technical support and went through all he basics again and they decided to replace it.  Was a pretty quick process - after defaulting and resetting the whole phone (about 2 hours),  I called them back to inform that there was no change, so they set up the order.
    I had to give my CC# so they could hold a charge on it (in case I didn't send my old phone bach, which they sent me a pre-posted package to send it in anyway).  Had a brand new iPhone 4S in my hands in 4 days, which was pretty decent.  I had uploaded everything previously to iCloud, so setting up the new phone was a snap.
    Only thing I really didn't like was they charged me almost 30 bucks for shipping or processing, or something.  Not so sure that should have been my responsibility after spending so much on a brand new product, only to have to have it warrantied after, like, a month.

  • I can hear people but they can't hear me

    I can hear people but they can't hear me

    Usually issues that have to do with Call audio, dropped calls etc, need to have the SIM Card/service ruled out first.
    Take the SIM card out of your phone and put it in another to see if issue persists. If it does then its something with your location/service and you need to contact your service provider.
    If it does not persist in the other phone then you will want to do a reset and then a restore if issue persists.
    #1: Reset: http://support.apple.com/kb/HT1430
    #2: Restore: http://support.apple.com/kb/HT1414
    Also a simple phone restart will fix 9/10 issues like that.

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