HT2292 I changed my apple ID when my email was hacked.  My devices need to know there is a new ID. my old one does not work.  how do I update my devices?

How do I update my devices (Ipad and iphone 5) to new apple ID?  I changed from my old one as it didnt work afer I created a new email as my old one was hacked.

Hi Krista motu B,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Best,
Jeremy

Similar Messages

  • I bought a new iphone in miami that does not work, how can i get it repaired by apple?

    I live in Argentina. I bought a new iphone 3gs unlocked on January 20th, 2012, in Aventura Mall in Miami, Florida. I arrived in Buenos Aires last Saturday, 28th, turned it on, and it never worked. It shuts down, and freezes for long periods of time, strange things appear on the screen, basically, it DOES NOT WORK AT ALL.
    I want to give it back, and get my money back, but there's no contact mail, or telephone I can call from Argentina. There are only 1-800 telephone numbers which I cannot use from here. Also, there is no official Apple Store or Repair Centre here in Buenos Aires.
    I call to the Aventura Apple Store and a machine answers me, and does not re-direct my call to a repair centre or support centre.
    I find no way to contact Apple regarding my problem. It seems I could only contact them if I lived in USA.
    I can't believe I have bought an Apple product that does not work, and that I cannot claim to anybody. I have no way of asking for a replacement.
    Thanks for your help.

    dologimenezzapiola wrote:
    I call to the Aventura Apple Store and a machine answers me, and does not re-direct my call to a repair centre or support centre.
    I find no way to contact Apple regarding my problem. It seems I could only contact them if I lived in USA.
    This is the way of Apple all over the world, Their toll free telephone numbers for AppleCare support are all country specific.  Apple does not provide an international support number anywhere.
    http://support.apple.com/kb/HE57

  • When I restart, previous tabs & websites open. I have selected open in new page in options this does not work

    When I start my computer and open Firefox, all the tabs from the previous session open. For now, I have to return each session to my home page (Google) prior to closing to prevent this from occuring. I have selected "When Firefox starts show my home page" this does not work. I have de selected and then reselected this option numerous times and it has now become a very big annoyance. I am about to uninstall Mozilla if this cant be rectified.
    Regards Tony

    Please try to troubleshoot preferences that do not save. [[How to fix preferences that won't save]]

  • How do I change my apple id when my email that I use with apple has been closed?

    How do I change my apple id when the email I use for apple has been deleted

    Read here:
    http://support.apple.com/kb/HT5621

  • I'm trying to create a new ichat Acc because for some reason the old one is not working, so I go to Create an Apple ID and start creating a new apple ID, when I submit the Acc it tells me that my Email address is already verified for another Apple ID and

    I'm trying to create a new ichat Acc because for some reason the old one is not working, so I go to Create an Apple ID and start creating a new apple ID, when I submit the Acc it tells me that my Email address is already verified for another Apple ID and thats the only email address I have... What can I do?

    There is no way to consolidate iTunes accounts.
    Setting up an iPhone has never required creation of a new Apple ID.
    You've apparently purchased content with both Apple ID's.  Sign into the device with the correct Apple ID and sync the content.

  • My iphone 5 the volume bottom does not work  how to replace it in apple sotre

    My iphone 5 the volume bottom does not work  how to replace it in apple sotre
    i read sb said they only replace the iphone by pay more 210 quid is this ture ?

    Hi Austin XQ,
    Thanks for visiting Apple Support Communities.
    Based on the information you have provided, it sounds like your iPhone needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
    Best,
    Jeremy

  • When i paint either black or white on layer mask it erases picture pixels also path selection tool does not work

    when I paint either in black or white on layer mask it erases picture pixels also path tool does not work

    I would try resetting your preference file first:  http://www.lightroomforums.net/showthread.php?14226-Resetting-(or-Trashing-)-the-Lightroom -Preferences-file
    Also, install the latest version 4.4.1 would probably be a good idea.

  • My APPLE ID is NOT working properly. I am frustrated beyond belief I have tried time and time again to change my apple ID and it keeps reverting back to my original ID!! I even set up a new email to try to submit a new id and it still does not work

    My APPLE ID is NOT working properly. I am frustrated beyond belief I have tried time and time again to change my apple ID and it keeps reverting back to my original ID!! I even set up a new email to try to submit a new id and it still does not work

    To change your Apple ID, follow these steps:
    Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID", and sign in.
    If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID. If you are unable to receive messages at your trusted device, follow the guidelines for what to do if you can't sign in with two-step verification.
    In the "Apple ID and Primary Email Address section," click Edit.
    Enter the email address you want to use, then  click Save Changes. Apple will send a verification email to that  address.
    Open the  email  from Apple, then click Verify Now in the email.
    When the My Apple ID page opens, sign in with your renamed Apple ID.
    If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID.
    After you see a message indicating that verification is complete, remember to update all of the stores and services that you use with your  Apple ID.

  • I changed my appleID, it worked fine but now I can not restore icloud backup in a new ipad (old appleid does not work and it is grey colored so I'm unable to change it)

    Some months ago I changed my email address and so my appleID. Everything worked fine, but last week my ipad broke and when I tried to restore my icloud backup in my new ipad it does not work: it asks me for the password of the OLD appleID (it doesnt work); and in icloud configuration page the field for appleid is colored grey so I can not change it.
    any clues? thank you in advance

    My suggestion is to change apple id back. I know it is not something you want to hear, but there are suppose to be ways around it and usually they work, but not right now. I suspect that is consequences of Apple getting their servers ready for ios7. Normally in your situation - you should be able to get all your stuff back, but apps, and then you can sync those or download from icloud. But lately (last week) it does not seem to work normal way.

  • When I attempt to updates apps on my ipad my password does not work. I tried updating them one at a time and it still doesn't work. I've reset my password and I can use the new password and update apps on my PC but not on my ipad. Why?

    When I attempt to update apps on my ipad my password does not work, even when I attempt to update each app separately. When I change the password it works on my PC but not on my ipad.  Why?

    Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.

  • When I right click on an Item to copy and pasdte it the Copyt button on my mouse does not work with firefox, it works everywhere else...I highlight an item andt

    I have tried all the solutions so far. they did not change the outcome. My right mouse will not show the copy command. I am getting the drop down menu when I right click and I can highlight words but when I right click to copy and paste the copy does not work... it was working fine until I did the last update for foxfire.. I have 22.0 version

    Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
    <b> To Enable SafeMode </b>
    *You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
    *''Once you get the pop-up, just select "'Start in Safe Mode"''
    If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
    Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")
    * https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • Apple TV does not work after trying to update software. Main light keeps blinking and on the screen shows itunes icon and a usb cable. What does that means?

    My Apple TV does not work after trying to install the new software update. The main light keeps blinking rapidly and on the screen it shows the itunes icon and a USB cable. What does that mean?

    The Apple TV is in recovery mode. Try to restore the Apple TV. Follow the link for instructions on the restore process.
    http://support.apple.com/kb/HT4367

  • How do I delete my iCloud off my phone when my email was hacked and I can't figure out the password?

    My email was hacked recently and I have been trying to reset it for awhile. Theres no way to delete the account or reset my phone without the password. I also dont remeber what year I put in for my birthday.

    Call Apple and ask for Account Security.

  • My apple id has been disabled. I have set a new password and it still does not work. Does anyone know why this would have happened.  About 6 months ago someone hacked my itunes account  so I set a new password.

    My Apple ID has been disabled.  I have set a new password, but it still is saying disabled.  About six months ago my itunes was hacked. Itunes replaced the money, but now I am cannot get in. Is there anyone who might be able to help me out? Thanks

    What did itunes support tell you?
    If you did everything it says then you contacted them.
    From the article you linked:
    If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance."

  • HT201178 I have a Mac mini with Magic Trackpad and wireless keyboard. The keyboard and track pad got wet so I have purchased new ones. Problem is how do I get past the log in screen to set up the pairing of the devices? The old ones do not work

    How do I get past the login screen to pair my new wireless keyboard and trackpad when the old ones are water damaged and don't work

    Have you tried pulling the batteries out of the damaged ones so that they are completely off; then shutdown your Mac Mini via the power button on the back right. Turn on your new keyboard and trackpad then power your Mini back up? The auto detection should find your new keyboard and trackpad.

Maybe you are looking for

  • HT201303 where do I see a purchase history of apps

    I have been looking everywhere just to see the apps I have purchased and their cost, I have looked in my iphone, my ipad and on itunes on my computer and cannot find that listing. I know I have seen it before. thanks Marc

  • How to avoid orphaned system tray icon?

    I know how to create a system tray icon for my application using InstallSysTrayIcon(). I also know how to remove it before the program terminates (calling RemoveSysTrayIcon()). But the program closes in an expected way, or through the Task Manager, f

  • People Recognition in PsE 8 vs PsE 9

    I have 16000 photos currently in PsE's version 8 organizer.  I'm thinking about moving to PsE 9 (also PrE 9).  Have PsE 9's people recongition features improved?  One of the previous releases of PsE would show faces from many photos and allow you to

  • Retrieve Qualified value

    Experts, We would like to retrieve 1 Function Code (based on simple rule) from the qualified table to display it on the main table field  named - Function Code. For 1 record in the main table we can have several Function codes in the qualified table.

  • Problem with opening catalog

    When opening Photoshop _Elements_10, I cannot access the catalog.  There is an error message "The catalog could not be opened because it is currently in use by another program".  I have no other programs open.  I have tried to optimize the catalog bu