HT2305 can mac os x 10.4 tiger access the itunes store any longer?
I bought an old ibook G4 on ebay which runs mac os x 10.4.11. Of course it won't run the newest version
of itunes so I downloaded itunes 8 but I can't access the itunes store. What am I doing wrong or is my
ibook just too old and unsupported.
Try using iTunes 9.2.1.
(65690)
Similar Messages
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HT1689 I can't access the iTunes store any more. Does anyone have any ideas what I can do?
I have never had any issues going to the iTunes store from my account. Now, all of a sudden, it just says it's loading but never does. Not sure what's going on. Any help would be much appreciated.
Welcome to the Apple Community.
The following article(s) may help you.
Can't connect to the iTunes Store -
I can't access the iTunes store - any suggestions?
One day my iTunes stopped letting me access the iTunes store. I thought it may have been my log-in so I tried it on someone elses PC and it worked fine. I have uninstalled, updates windows, and re-installed iTunes and I am still having the same problem. I have tried working in safe mode and as the administrator and nothing works. I really need some help - any suggestions? Thank you! (Screenshot below!)
Try the steps in this support article:
http://support.apple.com/kb/TS4123
Hope that helps. -
Why can't I 'gift' Mac Apps? Gifting specific apps in the iTunes store is easy. This is not the case on the Apple Mac App Store.
An alternative is to purchase an iTunes gift card that can be redeemed for apps in the Mac App Store.
Buy Apple Gift Cards, iTunes Gift Cards & iPhone Gift Cards - Apple Store (U.S.)
iTunes Store: How to redeem a code
You can provide feedback to Apple > Apple - iTunes - Feedback -
Cannot upgrade my ipod touch to iOS5.1 - error:"the network connection could not be established" Although I can access the itunes store.
Running Mac OS 10.7.3 using itunes 10.6
unplugged other USB devices, disabled security, restarted computer. Next?Try changing the DNS as described here:
iOS 5 update issues "Network...: Apple Support Communities -
Can no longer access the iTunes store.
As of a few days ago I can no longer access the iTunes Store. Keep getting the page that urges me to upgrade.
I cannot not upgrade to the current version on my G5 Power PC. Cannot access by using Search either. I am running
iTunes 7.5 because all newer versions required an upgrade of Quicktime which screwed up the performance of Final Cut Studio,
which I can also not upgrade because I don't own an Intel Mac. I am so tired of Apple not supporting their loyal customers
who own older Macs, especially in these hard economic times. Was considering the purchase of an iPhone, but not anymore.
If anyone knows of a work around to the iTunes problem I would appreciate an answer. It not, then Goodbye Apple it was nice
knowing you.This is what I had to do to access iTunes store with 10.4.11 (took all day for the downloads)
1. download & install iTunes 9.2.1 (101 MB)
2. download & install Quicktime 7.5.5 (61 MB)
3. message 'need to install Safari 4.0.3 or later' (and I never use Safari)
4. download Safari (26 MB)
5. Safari won't install without 'latest security update'
6. download latest security update 2009-005 (Intel) v. 1.0 (172 MB)
7. take a long walk
8. install security update and restart
9. install Safari and restart
And yes, now I can download music again from the iTunes store. I would have given up and gone with Amazon.com but mp3 downloads are only available to folk in USA, and I'm in Australia. -
I have had the same account for over 4 years. I have had my ipod touch for 2 years and have always been able to access the itunes store and download content from my pc and my ipod touch. A few months ago, I started to receive the message that I've entered the wrong password but I know that it is correct. I can download all I want from my pc without any problems at all. How do I get my device to accept my itunes password so that I can get back to downloading content directly to my device?
I'm having the same issue. Just hooked up a Mac Mini and running the internet just fine over wifi, but Facetime isn't working. I'm going to try resetting my router in the morning.
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I Can't access the itunes store anymore
I used to be able to access the itunes store before but now i cant. I dont know what happened but it just loads almost halfway and then just stops and I dont know what to do. I havent been able to access since the beginning of october and it kind of sukks to have to buy everything on my ipod. Can someone please help me and tell me how to fix the problem? I've already tried all of the other things that have been reccommended to me. If it helps I have an hp notebook laptop pavilion g series , Its not the best but it works for school and stuff.
You've posted in the iTunes for Windows area, Old Bean. You'll usually be more likely to get help if you ask in the iTunes for Mac area.
But answering quickly, all you need to do is update to Mac OS X 10.5.8, available either via Software Update or as a standalone download (you'll want the Combo update). Then you should be able to install Safari 4.
Regards. -
How can I use the old Apple TV with new iTunes? It tells me to input a code in iTunes but iTunes no longer has a spot to input this code to allow sync. I can access the iTunes Store fine, just none of my Library
read this
https://discussions.apple.com/message/20429789#20429789 -
Problem after updating to iTunes 10.5 on Windows Vista.. I can no longer access the iTunes store..
Hi
After updating to iTunes 10.5 on Windows Vista I have found that I can no longer access the iTunes store... I am left with a blank iTunes screen with the loading bar stuck at halfway..
All other features seem to work... only opening the iTunes store is failing..
I have ran the diagnostics feature and this says everything is ok, so I'm a bit stuck
Please helpPurple-Gecko...all that I can say is, "Boom!!!" You are THE man/woman, whichever the case may be.
The "netsh winsock reset" command worked like a charm for my machine (running Windows XP SP3). I have had two weeks of frustration with this issue and finally found your post which got me back online with the iTunes store. My problem accessing the iTunes store began once I downloaded and installed iTunes 10.5 in preparation to upgrade to OS5. Once 10.5 was installed, I could open iTunes and access everything except the store (which prevented any of my devices from being able to sync). I followed all of the suggestions that I could find in Apple Support and the suggestions that I was emailed from Apple's support techs. I unistalled all Apple software and reinstalled iTunes multiple times, and still could not access the store.
Your suggestion is the only "cure" that I have found.
I thank you, my iPod thanks you, and my iPhone 4 thanks you for taking the time to post this fix. -
I downloaded the latest Itunes update, 10.6 I think. I can still sync my Ipod, but now I can't access the Itunes Store. There's no error message, it just keeps "accessing" but never completes. How can I fix this?
Ok... I just tried connecting my iPod directly to a USB port on the computer rather than via the USB hub I was using and everything is fine. Odd, but I'm happy now.
Thanks,
Evan -
I am cannot access the iTunes store via iTunes on my PC and also can not update to 10.6.3. It keeps telling me that my connection has times out and/or check my settings. There is nothing wrong with my setting. I am also having trouble with the app store on my iPhone 4s and can not update apps.
I have signed out of itunes and now cannot sign in again.I feel you pain i'm haveing the same problems here.
iTunes could not connect to the iTunes Store. The
network connection timed out.
Make sure your network settings are correct and your network
connection is active, then try again.
does anyone plz have some insight for us. -
Can anyone help?? - Can't access the ITunes store
Hi
I downloaded Itunes 9 on 17/09/09 and as a result I can no longer access the Itunes Store. *I have tried the following*:
* Turning off my Windows Firewall and CA Security Firewall and ensuring that neither is blocking anything Apple related
* Turned off pop up blockers
* Complete uninstall of all Apple programs, then reinstall
* DNSFlush
* Copy, paste, etc of Hosts file
* Used Chat Support who advised the above and then advised it was a tech support issue, contacted tech support to be told I would be in a 20 min queue
* Opened up my account, clicked on each heading to find I can access Itunes U and the Mighty Boosh (under TV tab). Clicked on view Column Browser to find I can search for Artists tracks, great if I want a specific track but I still can't search new music.
Still access Itunes homepage though.
Any suggestions please????
* Run Itunes diagnostics (see below)
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
Hewlett-Packard HP Pavilion dv9700 Notebook PC
iTunes 9.0.1.8
QuickTime 7.6.4
FairPlay 1.5.18
Apple Application Support 1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 697A164FFF4491E8
Current user is not an administrator.
The current local date and time is 2009-09-26 18:25:14.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 8400M GS
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {C1AC839F-EA66-44EE-9C1A-B5C8239FAAF3}
Description: Intel(R) Wireless WiFi Link 4965AGN
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Sep 26 15:35:09 2009
Lease Expires: Sun Sep 27 15:35:09 2009
DNS Servers: 192.168.1.1
192.168.1.1
Adapter Name: {702025D8-EBF2-4492-BA7E-30FB2A9B869A}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {3A42D9DB-E471-4A7B-A20F-1129CCDBD793}
Description: Realtek PCIe GBE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2009-09-26 18:24:12.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
E: TSSTcorp CDDVDW TS-L632N, Rev 0503
Audio CD in drive.
Found 16 songs on CD, playing time 64:27 on Audio CD.
Track 1, start time 00:02:32
Track 2, start time 03:03:10
Track 3, start time 07:15:15
Track 4, start time 10:41:15
Track 5, start time 15:13:05
Track 6, start time 19:18:02
Track 7, start time 23:14:02
Track 8, start time 29:00:15
Track 9, start time 32:54:12
Track 10, start time 35:45:32
Track 11, start time 40:08:17
Track 12, start time 43:36:32
Track 13, start time 47:33:35
Track 14, start time 52:15:25
Track 15, start time 56:52:72
Track 16, start time 60:52:45
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 24.
The drive CDRW speeds are: 24.
The drive DVDR speeds are: 24.
The drive DVDRW speeds are: 24.
Writing CD text is turned on in the preferences. If you’re having problems burning CDs, try turning this preference off.
** iPod/iPhone Connectivity Tests **
iPodService 9.0.1.8 is currently running. COM interface not properly installed.
iTunesHelper 9.0.1.8 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
RICOH OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Connected Device Information:
STEVE'S IPO (G:\), iPod nano (4th Generation) running firmware version 1.0.4
Serial Number: 5U8421PS5BF
Bus Speed: 61440
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.Please help me..it says internet connection failed..but i am connected to the internet..i tried everything..event he dns flush
Microsoft Windows Vista x64 x64 Home Premium Edition Service Pack 1 (Build 6001)
TOSHIBA Satellite M505
iTunes 9.0.1.8
QuickTime 7.6.4
FairPlay 1.5.18
Apple Application Support 1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number AB1A81B53350B938
Current user is not an administrator.
The current local date and time is 2009-09-30 22:24:06.
iTunes is not running in safe mode.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {1F60931D-0FA2-425C-B746-FE730356AA82}
Description: Realtek RTL8192E Wireless LAN 802.11n PCI-E NIC
IP Address: 192.168.1.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Wed Sep 30 21:06:07 2009
Lease Expires: Thu Oct 01 20:53:55 2009
DNS Servers: 192.168.1.1
192.168.1.1
Adapter Name: {C78A5BA6-161D-4847-B7F7-B27BF675D702}
Description: Realtek RTL8102/8103 Family PCI-E FE NIC
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: (none)
Connected: No
Online: No
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2009-09-30 21:27:16.
** iPod/iPhone Connectivity Tests **
iPodService 9.0.1.8 is currently running.
iTunesHelper 9.0.1.8 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
Crystal, iPhone 3G running firmware version 2.2.1
Serial Number: 869110N5Y7K
Please help I am sooo frustrated -
Why can't i access the itunes store?
I recently got a new computer with Windows7 and have not been able to access the ITunes store. I was able to get to it with my old PC running Windows XP, but now I can't get to it. I get an error message saying that I am not connected to the internet even though I am connected. Is there some other settings that I need to adjust before I can access the store? I have tried removing and reinstalling the ITunes software several times but it didn't have any effect.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
Why can't I access the itunes store now that I have done the update of IOS7.0.2
Why can't. I access the itunes store since I have done the update IOS7.0.2
Hey khedhuntr,
I would go through the recommended troubleshooting steps in here to see if that resolves the connection issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Welcome to Apple Support Communities!
All the best,
Delgadoh
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