HT2305 I have a new computer and had to install ITunes on it, but the site does not recognize my ipod.

I have a new PC and have to install the software so Apple will recognize my IPOD 4th generation and be able to sync it. I down loaded the software, but when I connect my IPOD it does name the IPOD and list the contents of it. What doe I need to do to make it work?
VVee

Installing iTunes on a computer does not magically install/move media or preferences to the new computer.
Copy the ENTIRE iTunes folder from the old computer to the new computer.

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How can I import photo's from an older iPod to my new iMac ? I can do "import" in iPhoto, but the system does not "see" my iPod, even if it is connected to the iMac

I bought a new iMac. All photo's from the old iMac are on my iPod. The old iMac had a problem, due to which I could not transfer photo's. So I am trying to import the photo's from my iPod to my new iMac. But this does not work. The new iMac suggests to replace the content of the iPod with the content of the iMac, but I want to do just the reverse. When the iPod is connected to the iMac, the iMac seems to ignore the iPod. Probably because the iPod was first used on the old iMac ?

Photos on the iPod are not stored in standard formats, but in formats that are optimised for the space annd screen size of the device. So, unless you have specifically chosen to save full size images on the iPod - and have set up disk access for the job - then it's not going to work.
There are apps that will recover photos from iPods. Have a search on MacUpdate
But the best solution is to get the pics from your old Mac somehow.
Regards
TD

HT1751 I have a new computer and wish to manage my music manually, if the music is not pop it does not know how to catagorise it, I have metal in classical and classical in alterntive punk.

How do I change from allowing itunes to manage my music to managing it manually. itunes has it scrambled.

In iTunes, the terms "classical," "alternative," and "punk" would be values for the genre field.
If a song has an incorrect genre, right-click it in the library, Get Info, go to the Info tab, and type the correct value in the Genre field. Then OK to save.

I purchased Lightroom 5 and Elements 12 and installed them on a computer. I now have a new computer, and wish to install them on the new one. When I tried to do so, my only option seemed to be Adobe Cloud. When I was asked for my LR serial number, it was

I purchased Lightroom 5 and Elements 12 and installed them on a computer. I now have a new computer, and wish to install them on the new one. When I tried to do so, my only option seemed to be Adobe Cloud. When I was asked for my LR serial number, it was not accepted. Please help me install these two products; I prefer stand-alone, rather than a monthly fee. Thank you

PSE 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
PE 10, 11, 12 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

I have a new computer. I've installed iTunes. I don't want to lose the calendar and contact data nor the apps currently on my iPod Touch. Will that happen when I sync?

I have a new computer. I've installed iTunes. I don't want to lose the calendar and contact data nor the apps currently on my iPod Touch. Will that happen when I sync?

I don't think so. When you open iTunes, go to "Store" on the top and click "Authorize this Computer." Type in your email and pass, and click authorize. Then, when you connect you iPod for the first time, it should tell you "this iPod is synced with another computer, blah blah." It should give you the option to either "Erase and Sync," or "Transfer Purchases." Click "Transfer Purchases and your content should go into your new iTunes.
If this doesn't work and you still have your old computer there's another thing you can do. I know this works on windows, but I'm not sure how to do it on a Mac, maybe someone can offer some help. Assuming you have Windows, go to Start>Music>iTunes Media and you should see Music, Apps, Movies, etc. This is all the stuff in your iTunes. If you have an external hard drive or your iTunes library is small in terms of file size, you can do this in one go. Transfer the content (as much as you can fit at one time) onto the external storage. Then, put that content on your new computer on the desktop or somewhere where you can find it again. Open iTunes, and folder by folder highlight everything in the folder and drag it into the iTunes library. It should say "importing (content)" or something and then it should be in your library. If you look in your Music folder again, there should now be another "iTunes" folder there with all of your content back in it.
Hope one if these options works for you. Best of luck!

I have a new laptop and I am trying to download CS3. The site on adobe gives an error message and the one I tried from this forum downloaded CS3 extended, so my serial number does not work. Does anyone have any suggestions. Regards Vicki

Hi,
I have a new laptop and I am trying to download CS3. The site on adobe gives an error message and the one I tried from this forum downloaded CS3 extended, so my serial number does not work. Does anyone have any suggestions. Regards Vicki

The trial is always extended. The serial number you enter determines whether it runs as standard or extended.
I'm getting through fine with that link, so it must be a browser issue or some such thing. Try another browser.

I have a java code that expires user sessions after 30 min.But the session does not expire in Firefox version 4 where as it expires in all previous versions

I have a java code that expires user sessions after 30 min.But the session does not expire in Firefox version 4 where as it expires in all previous versions

A good place to ask questions and advice about web development is at the mozillaZine Web Development/Standards Evangelism forum.<br />
The helpers at that forum are more knowledgeable about web development issues.<br />
You need to register at the mozillaZine forum site in order to post at that forum.<br />
See http://forums.mozillazine.org/viewforum.php?f=25

I just bought an Apple TV and I'm trying to connect airplay but the icon does not appear! My iPhone and Apple TV are on the same wifi connection but the airplay button does not apper?

I just bought an Apple TV and I'm trying to connect airplay but the icon does not appear! My iPhone and Apple TV are on the same wifi connection but the airplay button does not apper? The same thing with my iPad mini

Try restarting all devices including portable iOS ones and your router.
Check Airplay is not disabled in AppleTVs settings.
AC

Hi-I am trying to email photos from iPhoto and I keep getting a flag that says "the server does not recognize the username/password combination. Can you help me to reset it?

Hi…I am trying to email photos from iPhoto and I keep getting a flag that says "the server does not recognize the username/password combination. Can you help me to reset it?

Thank you very much for the quick reply and it was so easy. Make my life much easier now
Thanks so much

HT1391 I have a new computer and want to sync my iPhone. But it wants to wipe out what is already on my phone with another iTunes library. How do I find out what is in the "library" before I say to wipe out my phone and sync?

I have a new computer and want to sync my iPhone/iTunes. But it wants to wipe out what is already on my phone with another iTunes library. How do I find out what is in the "library" before I say yes to wipe out my phone and sync?

See Recover your iTunes library from your iPod or iOS device.
tt2

When I click on buttons/pull down tabs on a variety of websites , I can see that I have pressed the button but the website does not recognize the action

When I have visited travel websites I can not 'click' on the Calendar. I tried to buy a book and checked off to be visit as a guest - and the website did not recognize the button I had checked off. I tried to edit on 'online profile" and the website does not recognize that I have clicked the 'edit' button.
I have not had problems before and do not understand why this has started to happen.
I am running mac osx 10.7.5 and firefox 21

If this was only on one or two sites, I'd suggest "Option #1" below and it's still a good idea. However, when several sites are involved, I begin to suspect an add-on. Hence, "Option #2" below.
'''Option #1'''
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r / Command+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
(WIN) orange Firefox button (or Tools menu) > Options > Advanced<br>
(MAC) Firefox menu > Preferences > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (complete any pending transaction first). While viewing a page on the site:
* right-click and choose View Page Info > Security > "View Cookies"
* Tools menu > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?
'''Option #2'''
Try the sites in Firefox's Safe Mode. That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: [[Troubleshoot Firefox issues using Safe Mode]].
You can restart Firefox in Safe Mode using
Help > Restart with Add-ons Disabled
In the dialog, click "Start in Safe Mode" (''not'' Reset)
Any difference?

I have my iTunes Library on and external hard drive. I have a new computer and want to use iTunes and KEEP my files on the external drive.

My iTunes library is on an external hard drive, and I was able to access / add to the library from my windows laptop.
I now have a new laptop, and want to be able to KEEP the library on the external drive while being able to use iTunes from the new laptop.
I have selected "choose library" in iTunes, and have chosen the iTunes Library.itl file on the external drive.
My media populates in iTunes on the new laptop version of iTunes, but when I click on a song iTunes says that it cannot locate the song.
Your help is kindly appreciated!

Thanks. Were the settings shown in your last screenshot in force when you added the song that's shown on being on the C: drive? It is also possible that at some point you ran iTunes with the external drive disconnected, in which case it will have defaulted to the library on the C: drive, or that you've run iTunes without explicitly selecting the library on the E: drive. To make sure the latter is the case, hold down SHIFT while starting iTunes, then when you get this prompt:
click on Choose Library..., navigate to the location of your current iTunes Library.itl file, and click Open.
Part of your issue may that its not obvious where that current database file is located. The folder layout on your E: drive isn't the one that's most easily managed - so its possible that the database file could be in:
E:\xxxx\Files\iTunes
E:\xxxx\Files\iTunes\iTunes
E:\xxxx\Files\iTunes\iTunes 1
I suggest that a lot of your issues can be addressed by reshaping your library into the reliable "portable" layout as described in tt2's Make a split library portable user tip. Comparing your screenshot with the equivalent on my system (where I have a "well-formed" library on an external drive):
where:
there is just one iTunes folder with everything used by iTunes inside it
all media is held within subfolders of the iTunes Media folder
The way you have yours set up, where the iTunes Media Folder location is set to E:\xxxx\Files\iTunes rather than E:\xxxx\Files\iTunes\iTunes Media is probably why some of your media is not being located correctly - the extent to which iTunes can correctly resolve locations is, to an extent, reliant on the folders for the different media kinds (Music, Audiobooks, etc.) being inside the iTunes Media media folder. One common misunderstanding (not helped at all by Apple's documentation!) is that the iTunes Media Folder location setting in Edit > Preferences > Advanced does not tell iTunes where to find anything; rather it determines where iTunes will put new additions to your Library, in conjunction with the Copy files to iTunes Media folder ... flag:
I would definitely take the time to work through the steps to bring your library into the "portable" shape - there may be few remaining issues with broken links when that's complete but this will be much easier to fix if your library is in a more standard structure.

I previously purchased Lightroom 5 I have a new computer and want to install and use the full version of this instead of paying the monthly fee. How can I do that?

Hello,
I previously had a Mac Book Air and just recently purchased a Mac Book Pro. I previously had Lightroom 5 on my Mac. I would like to have the purchased version running on my new Mac and not pay the monthly fee to use Lightroom. I have the product key in an email from when I purchased Lightroom. I also have the trial version of Lightroom installed on my computer but my trial version has expired. How do I validate the Product Key? Thank you!

If the trial version is not presenting you with an option to activate it then you might be best off just uninstalling it and reinstalling via the download link(s) below...
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

I downloaded Lightroom and installed it,but never activated it before my computer crashed. I now have a new computer and wish to install it on that windows machine.

I don't know what to do. I bought Lightroom, downloaded it and installed it, but never activated it with a serial number. My computer crapped the bed and I had to buy a new machine. How do I get it set up on my new machine?

download and install. if you need an activation count reset, contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I've had Itunes since 2009. Purchased a new computer and attempted to install Itunes with running Windows 8 and encountered a problem. Itunes stopped with error 2324. Having problems trying to reinstall Itunes. Help please.

I've been and ITunes customer since 2009. I have a ipod classic with close to 9,000 songs. I recently purchased a new laptop and attempted to download the latest ITunes version 12.0 to my laptop. I'm running with Windows 8. During the download, ITunes stops and gives error code 2324. Can't reinstall ITunes. ITunes doesn't work. Please help.

Hi chenalej924,
We've an article (linked below) that details a number of steps which can help get iTunes successfully installed on your computer.
Issues installing iTunes for Windows
http://support.apple.com/en-us/HT201668
Regards,
Allen

HT2305 I have a new computer and had to install ITunes on it, but the site does not recognize my ipod.

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