HT2404 After installing Mountain Lion, I get a message that speechsynthesisserver.app had an error and could not be installed. What does this mean? Also my mouse does not scroll up/down as it did before.

What is speechsynthesisserver.app? Twice I received a message from Mountain Lion that this could not be installed due to an error. Is this significant?

Regarding the scrolling, SYSTEM PREFERENCES>TRACKPAD>SCROLL & ZOOM, uncheck 'Scroll direction: natural.
Ciao.

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Hi, every time I attempt to purchase OXS Mountain Lion I get a message that says unable to complete your purchase because "The product distribution file could not be verified. It may be damaged or was not signed." Any idea what I am doing wrong, cheers.

Hi, every time I attempt to purchase OXS Mountain Lion I get a message that says unable to complete your purchase because "The product distribution file could not be verified. It may be damaged or was not signed." Any idea what I am doing wrong, cheers.

Welcome to Apple Support Communities
Press Shift key on boot and purchase OS X 10.8

When I sync my phone it gets to step 6 the does not complete the sync i get a message that says itunes has stopped working and needs to close anyone else have this issue

When I sync my phone it gets to step 6 the does not complete the sync i get a message that says itunes has stopped working and needs to close anyone else have this issue

The same problem here!... My itunes stucks on "preparing to sync" when sync my ipad 2, and stucks on iphone 4 calendar sync...
Any solution?? Need help, please!!
Macbook pro 13 i7
Iphone 4
Ipad 2
Thanks!!!

Installed Mountain Lion, still getting a notification that an update is available.

Have already installed the Mountain Lion update, but upon initial log in I am still receiving a notification that an update is available the version the update states is available is the version of OSX already installed on the system.
Does anyone know how to get rid of this?

Re-indexing spotlight didn't work, after re-indexing, I shut down, re-started and got the same thing, I took a few pictures to illustrate exactly what is happening:
After logging in I have this icon (with the arrow pointing to it)
It asks to update to Mountain Lion 1.8.2
The problem is, I have already upgraded to 1.8.2
It will not go away, even after disabling notifications and re-indexing spotlight - it's like the computer is stuck thinking that the upgrade has not bee applied.

After upgrade to Mountain Lion I get the message "AppleWorks 6.app ...no longer supported".

After Mountain Lion upgrade, I get this message: "You can't open the application "AppleWorks 6.app" because PowerPC applications are no longer supported". How do I access the considerable data I hhave in AppleWorks?

Here is a post that I assembled for a similar question:
Unfortunately you got caught up in the minor miracle of Rosetta. Originally licensed by Apple when it migrated from the PowerPC CPU platform that it had used from the mid-1990's until the Intel CPU platform in 2006, Rosetta allowed Mac users to continue to use their library of PPC software transparently in emulation.
However, Apple's license to continue to use this technology expired with new releases of OS X commencing with Lion (and now Mountain Lion). While educational efforts have been made over the last 6 years, the fact is that Rosetta was SO successful that many users were caught unaware UNTIL they upgraded to Lion or Mountain Lion.
Workarounds:
1. If your Mac will support it, restore OS X Snow Leopard;
2. If your Mac will support it, partition your hard drive or add an external hard drive and install Snow Leopard into it and use the "dual-boot" method to choose between your PowerPC software or Lion/Mt. Lion;
3. Upgrade your software to Intel compatible versions, or find alternative software that will open your data files;
3. Install Snow Leopard (with Rosetta) into Parallels:
[click on image to enlarge]
Full Snow Leopard installation instructions here:
http://forums.macrumors.com/showthread.php?t=1365439
NOTE: STEP ONE of the instructions must currently be completed on a Snow Leopard or Lion Mac and the resulting modified Snow Leopard.cdr install file can then be moved over to your Mountain Lion Mac for completion of the remaining steps.
NOTE 2: Computer games with complex, 3D or fast motion graphics make not work well or at all in virtualization.

Trying to install Firefox, but keep getting a message that I have to restart computer to finish a previous install of firefox.

I have restarted my computer numerous times and I get the message every time.

Run the Firefox program once as Administrator (right-click: Run as Administrator).
If that doesn't solve the problem then do a clean reinstall and remove the Firefox program folder.
* http://kb.mozillazine.org/Software_Update (Software Update not working properly)
* [[Software Update Failed]]

HT4915 How to I completely delete my music in iCoud so I can start over with new play lists? I get the message that my files aren't music files. Can I see what is in my iCloud file?

How to I completely delete my music in iCoud so I can start over with new play lists? I get the message that my files aren't music files. Can I see what is in my iCloud file?

Thank you Csound1, ok I guess I did manage to delete it but now when I copy new mp3 files they come as mpeg and iCoud won't accept them? Why? Do I have to convert them all now or can I set it somewhere to take them as mp3's. Appreciate the help. Have a great day! Cheers Steve

When trying to install Mountain Lion I get an error message, Failed, recovery can't be created

When trying to install Mountain Lion I get an error message, Failed, recovery can't be created

My Mountain Lion install failed for the following reason:
OS X can't be installed on the disk Macintosh HD, because a recovery system can't be created.
The message went on:
Visit www.apple.com/support/no-recovery to learn more.
The page is about a different failure, but I'm assuming the reason for my failure is this one:
The disk has a non-standard Boot Camp partition setup, in which further partitioning was performed after running Boot Camp Assistant, or the configuration that Boot Camp Assistant created was manually modified.
The cure involves erasing the entire HD and starting from scratch, which in my case would involve backing up both the Mac and Windows sides, setting up Boot Camp again, reinstalling Windows XP and recovering everything from backups on both sides. I would rather not have Mountain Lion than go through all that, and I think it's unfair for Apple to expect me to.
Because I don't recall doing anything off-piste when I set up Boot Camp in the first place (for a start, I'm not clever enough), I consider this episode an inadequacy in the Mountain Lion installer. As I won't be using the download, is it possible to get my money back?

TS1410 MY LAP TOP DOES NOT RECOGNIZE MY IPOD. AFTER ABOUT 20 MINUTES I GET A MESSAGE THAT SAYS MY IPOD HAS BEEN CORRUPTED AND NEEDS TO BE RESTORED. ALSO THE IPOD ITSELF HAS FROZEN AND CAN NOT BE TURNED OFF OR RE-SET BUY HOLDING THE MIDDLE BUTTON.

MY LAPTOP DIES NOT RECOGNIZE MY IPOD. AFTER ABOUT 20 MINUTES I GET A MESSAGE THAT SAYS MY IPOD HAS BEEN CORRUPTED AND NEEDS TO BE RESTORED. ALSO AFTER THE IPOD HAS BEEN CONNECTED TO THE COMPUTER THE IPOD WILL FREEZE. I AM ONLY ABLE TO USE IT AFTER THE BATTERY HAS RUN OUT. WHAT COULD BE CAUSING THESE PROBLEMS AND HOW DO I RESTORE MY IPOD!!!!!

Hey gwscrt,
Since iTunes directed to you to restore your iPod, I'd check out the following article that goes over the steps to do so:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
I would read the document in full, but here are the applicable steps for you:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
Have a good one,
David

How do I install itunes on a windows 8 computer. I keep getting the message that the app cannot run on my computer.

I cannot install itunes on my windows 8 computer. I get the message that the app cannot run on my computer.

Hi mlheidt,
If you are having trouble installing iTunes on your Windows 8 computer you may want to use the following article to help you get it up and running -
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks for using Apple Support Communities.
Best,
Brett L

When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it

When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it says that my Muse is up to date. It was last updated in May but you have a new update today and it will not update. I thought maybe I am not suppose to have the Creative Cloud update because all I have is the individual app Muse and the photography program. So I uninstalled the CC desktop. Then when I open Muse it says I need the CC desktop to help with the update. So I get stopped either way. Now I also had a Pre-Release Muse on my computer and I don't know if that complicated things. Please advise.

All future installs/updates of Muse (and most other Adobe apps) are through the Creative Cloud desktop app. Thus you do need to have it installed.
Are you on Windows or Mac? What OS version?

Firefox will not install. I keep getting a message that I have to restart my computer in order for updates to a previous version can be installed.

Every time I restart the computer and try to install firefox the same message keeps appearing. I attempted to uninstall the earlier version of firefox using "programs and features" in windows but the same message came up and thus I was unable to uninstall using that method. I have used a third party uninstall program which appeared to delete all traces of firefox including registry entries but I still have the same problem.
I am now in the position of not being able to load any version of firefox. HELP

Same problem here. I installed version 4.0, then removed it and tried to install 3.6. Now no version Firefox will not install. I keep getting a message that I have to restart my computer in order for updates to a previous version can be installed.
Every time I restart the computer and try to install firefox the same message keeps appearing. I attempted to uninstall the earlier version of firefox using "programs and features" in windows but the same message came up and thus I was unable to uninstall using that method.

Tried to run a CD I had run with Snow Leopard. Now (with Lion) getting a message that PowerPC applications are no longer supported.. How do I overcome this? Thanks

Tried to run a CD I had run with Snow Leopard. Now (with Lion) getting a message that PowerPC applications are no longer supported.. How do I overcome this? Thanks

Well Lion does not support power PC applications. They only way is to upgrade the application, or if your have SL disks, reinstall SL.

I just upgraded to photoshop 6 and i cannot install because i am getting a message that reads "You can't open the application "Install Adobe Photoshop 6.0" because it may be damaged or incomplete".

I just upgraded to photoshop 6 and i cannot install because i am getting a message that reads "You can’t open the application “Install Adobe Photoshop® 6.0” because it may be damaged or incomplete".
Does anyone know how to fix this problem?

you probably have an incomplete/corrupt download.
to confirm check the file size against the expected file size.
then re-download perhaps with a different browser.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I installed firefox but when trying to download web items I get a message that internet explorer has stopped working and does nothing but close program.

I installed firefox but when trying to download web items I get a message that internet explorer has stopped working and does nothing but close program.

See:
* https://support.mozilla.com/en-US/kb/Firefox%20crashes%20when%20you%20open%20it

HT2404 After installing Mountain Lion, I get a message that speechsynthesisserver.app had an error and could not be installed. What does this mean? Also my mouse does not scroll up/down as it did before.

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