HT2433 I purchased an external CD drive because the internal one died. When I try using the new drive I get the following msg "The attempt to burn a disc failed. The device is not accessable, probably because it was removed"
I purchased an external CD drive for my MacBook,the internaldrive had died. When I tried using the new drive I got the following msg "The attempt to burn a disc failed. The device is not accessable, probably because it was removed" I contacted OWC and tried to work the issue with them, we gave up and OWC sent me a replacement. I connected the replacement and am getting the same message. Any thoughts?
Try resetting the SMC and PRAM first, if that doesn't help try a cleaning disc.....and then buy an inexpensive external burner. Slimline super drive failures are all too common.
To reset the SMC
Shut down the computer.
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on the computer.
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
Similar Messages
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"the attempt to burn a disc failed. you do not have enough access privileges for this operation"
I just changed my password for my apple i.d. so I could purchase a new album. I then bought the album, put it into a playlist to burn it to a cd-rw. And when i click ok to start the copy i keep getting this message "The attempt to burn a disc failed. You do not have enough access privileges for this operation" I have no idea what to do as to there is nothing on google except for write access. Which i don't need. Any suggestions?
Oddly enough. I think I just solved it. It looks like, for some reason, my computer has about 8 different "iTunes music" folders, and I've been saving my music to the wrong one. Neat. Music now imports and plays as it should. Copying things over is going to be so fun tonight!
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2009 the attempt to burn a disc failed; the device did not respond properly
Hi.
I've been reading through this very forum, and since 2001, mac users have faced the same issue with burning CDs on a newly update version of itunes. I recently downloaded the new itunes 9, as it was provided in my software updates. EVER since September 9th, 2009, I can no longer burn my playlists onto the appropriate CD-R's, and CD-RW's. I thought it was me. Then I read the entire forum on this very problem. Apparently, apple has done nothing with the situation. I decided I didn't believe that apple wouldn't NOT have a solution to this problem, seeing how the majority of the posts occurred between the years of 2001-2006.
I called apple a few days ago and spent an hour on the phone talking to technicians and apple support people about this problem. I thought 'hey, this is great I can finally get this problem resolved'. But, no. Instead they gave me a case # and told me to just restart the computer. Unfortunately, this did absolutely nothing. They then told me I would have to take my computer to the nearest apple store, which is not a convenient place to get to, and have an apple support employee look at it there.
SINCE this problem is recurring, does anyone have new information on how to solve this? I just wanted a CD and now I'm getting to the point where I've tried a MILLION different types of CD recordables (by that I mean brand) with no resolve. Please, please help me.
I don't even care about the CD anymore to be honest. I'm so fed up with trying to figure out why this happened that I could care less. I am more focused on finding a solution. Has anyone tried to un-install their newly updated itunes version after this happened?
Hm. Please keep me posted. Thanks & take care.
-G.William Kucharski wrote:
If it's a medium write error there's nothing iTunes or Mac OS X can do about it - it's a fault within the drive for whatever reason - aging laser, dusty lens, bad disc, etc.
Frustrating perhaps, but it's the drive's firmware that generated the media check, not the operating system or iTunes.
I'm getting a similar, but slightly different error message; however I think the issue might be the same and I have to respectfully disagree with William that it's the drive and NOT iTunes.
I can burn onto DVD using iPhoto with no problems. I can burn onto CD (even the CDs iTunes rejected with the above error message) using Toast Titanium 10 with no problem. If my drive was at fault I don't believe I would be successful burning anything. I only have trouble in iTunes--when I didn't have problems before.
In a way I'm glad to have this problem as I've discovered Toast 10T is faster and better for burning to CD anyway. I'm just lucky that I have it. What about everyone else that is having this problem? They shouldn't have to go out and buy other software to do something that iTunes is supposed to be able to do. -
I have an olde iMac that once I have an older iMAC that once burned CD's with no issues. Now I get an error message saying "The attempt to burn a disc failed. The device is not accessible, probably because it was removed". I have never had it touched so the device was not removed. Please advise as to what could be the problem. How to fix. Thanks
Try resetting the SMC and PRAM first, if that doesn't help try a cleaning disc.....and then buy an inexpensive external burner. Slimline super drive failures are all too common.
To reset the SMC
Shut down the computer.
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on the computer.
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys. -
I got an error message while burning a CD in iTunes - "the attempt to burn a disc failed. The burn failed because of a medium write error." What does this mean and how do I fix it?
The disk you are using probably has a defect, not uncommon on consumer grade disks. Try another disk or better yet another disk from a different manufacturer or at least a different batch.
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I received this message twice on 2 new & separate attempts to burn a playlist to a NEW cd: "The attempt to burn a disc failed. The burn failed because of a medium write error." What is a "medium write error" and how can I deal with this?
Hello Pat,
The following article provides troublehsooting steps and information that can help get iTunes burning discs again.
Can't burn a CD in iTunes for Windows
http://support.apple.com/kb/TS1436
Cheers,
Allen -
On an older Mac I got this message while trying to burn a CD for the car: "The attempt to burn a disc failed. The burn failed because of a medium write error." What does this mean? And how do I work around it?
I had been getting this all morning and checked other messages from the community. THe one which worked was trying a different brand of disc.
I had been using Verbatim which had copied the music fine off the Real Player on my PC at school, but wouldn't work with I Tunes. Tried a Staples and an Office Depot CD-R , both of which did the job. -
trying to burn CD but keep getting error message "The attempt to burn a disc failed. The burn failed because of a medium write error. Tried different speeds with no luck
The burn failed because of a medium write error. Tried different speeds with no luck
Then try to use a different brand of DVD or at least a different batch of DVD. The disk may be defective. -
"The attempt to burn a disc failed. The device failed to respond properly"
Hello everyone,
I have suddenly developed a problem when trying to burn a CD. I get the "Checking playlist" and "Initializing" messages, and then Writing...(the name of the first track)", but about 20 seconds later, just when seems as if it will start burning, the CD is ejected and I get the following message: ""The attempt to burn a disc failed. The device failed to respond properly, unable to recover or retry."
I have browsed the forums here and it seems that many other people have had similar problems. I am running a Powerbook G4, OS X version 10.2.8, iTunes 6.0.5.
I have used several different brands of media, and many slower burning speeds, but nothing helps.
I can still listen to CD's with my computer, just not burn anything.
My computer is about 5 years old. Do you think that this problem is suddenly occurring simply because my optical drive needs to be replaced?
Also, another issue, possibly related, but maybe not, is that, after my burn failed for the first time, I put in a completely different CD to see if it would play. It did, but instead of listing the correct tracks on the CD, it showed the tracks of the previous playlist that had the failed burn.
For example, I imported the tracks from one CD into my Library, then moved them to a playlist. When I tried to burn the contents of that playlist to a CD, I received the "attempt to burn failed" message that I previously described.
Then, I inserted a completely different disc, but iTunes read it as having the same contents of the playlist that had failed to burn, but when I clicked on the track titles, they played from the new CD that I'd inserted, not the failed playlist. So although the titles indicated that I was working with the failed playlist, the media that played was from the new CD.
Any suggestions would be greatly appreciated!
Sarah
Powerbook G4 Mac OS X (10.2.x)
Powerbook G4 Mac OS X (10.2.x)I'm having a similar problem. In my case, the problem started about two months ago. I regularly update software. Currently I'm at 10.4.10 and iTunes 7.3.2(6).
In my case, I'm trying to backup recent iTunes purchases. I'm unable to burn CDs with the original combo drive (CD) or my internal NEC burner (DVDs). I get a series of coasters. Occasionally .Mac Backup fails as well. Toast 7 works fine. Even stranger, I can burn 1 DVD successfully with an external Pioneer DVD burner (4x) USB 2 using iTunes. (I have a belkin USB 2 card) Multiple DVDs fail. I recently switched to this PowerMac from an iBook and several preference files were copied with my home directory during the transition. The external drive was used with the iBook, but not on this system before which may lend to the preferences file as a possibility.
However, I find it odd that my external drive works and both internal drives are failing. I was suspecting the IDE controller on the logic board, except that Toast works. This logic board is not as old as the computer. It was a replacement in 2005 when an after market ATI card fried and took it and the power supply out. At first I suspected a hardware problem and replaced the IDE cable which looked warn. The NEC drive is about two years old and the combo drive is the original. They are on the same controller.
In my case it is certainly possible the drives or controller are starting to fail. I wonder if anyone else might have an external cd/dvd drive they could test that are having the problem. -
27-inch, Late 2009
Processor 2.66 GHz Core i5
8 GB memory
Software OS X 10.9.5
iTunes 11.4
Can not burn a playlist in iTunes 11.4 to a CD, upon completion of the burn operation get error message, "The attempt to burn a disc failed. The disc drive didn't respond properly and can't recover or retry." Receive this message using 2 different external drives that are Apple compatible. 1. is a Pioneer SuperDrive that I had replaced from a previous Mac in a OWC enclosure, 2. the other is a OWC 8X Slim Portable USB 2.0 External. After receiving the error message I can re-insert the disc into the drive and it will mount the disc and it will list all the songs with the correct size, but none of them will play. iTunes then comes up asking me if I want to import the CD, at this time iTunes has a (not responding) status in Finder. Can burn from finder with no problem, only have issue in iTunes.
Background
Last year I took the iMac to the local Apple Store 3 times and they determined the optical drive was defective and replaced it, the last time even replacing the cable to it. When I attempt to burn playlist from internal Superdrive it states it can not burn due to media errors. I have tried Memorex, TDK and PNY media with the same results. I thought purchasing the OWC Slim Portable USB 2.0 External would resolve the issue. If I put a commercial audio CD into the Internal Superdrive it will not mount and will eject it, if I insert the commercial audio CD into the external drive it will mount and play. Now the extended warranty is expired on the iMac and I don't know what next to try.After multiple attempts to both find an answer to this problem or to fix it myself I've given up and switched to a Windows PC. The same media works just fine at maximum write speed with no special tricks needed. I got my iMac specifically to manage my photographs and burn images for friends and family. It has been nothing but a big disappointment to say the least. To read messages saying I need to lower my write speed or buy more expensive CDs is just laughable. Unless I see something major change I'm sticking with my Windows PC.
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Trying to burn a playlist in itunes and i get this message at the end 'The attempt to burn a disc failed. An nknown error occurred (4450)'. This is with a new Dell laptop running windows 8. The playlist was 17 songs from cd's and itunes. Any ideas?
try this...
This is how I managed to fix the problem...and I hope this helps others in the similar situation.
I tried with another program..latest version of Nero, and this was also stopping at the 'initialising' stage. I was now lost! I thought the last resort is to give Evesham (My PC manufacturer) a buzz. They were very helpfull. Basically go into 'Control Panel', 'System', and click on the Hardware tab, then 'Device Manager'. Uninstall everything in the DVD/CDRom Drives. Then uninstall everything under the catagory IDE ATA/Atapi disk controllers. This is where my problem was, as I only had one IDE channel here. You should have 4 or 5! Reboot your machine, and everything will automatically re-load. I tried burning using Nero and it worked. Then the big test was iTunes. It worked 1st time!
I asked why the IDE channels have dissappearred, and he said sometimes uninstalling Programmes occasionally removes them.
I hope this will help others who are having problems to burn stuff on iTunes. -
"The attempt to burn a disc failed. The device failed to calibrate...."
Using my "new" used 20inch-iMac G5, I just successfully burned my first music cd.
Moments later, I tried (repeatedly, with a half-dozen different blank cds) to burn a second music cd, and got the following message each time:
"The attempt to burn a disc failed. The device failed to calibrate the laser power level for this media."
1) What does that message mean?
2) What should I do next to fix the problem?
thank youI'm really getting tired of this, so I decided to bit the bullet and try to get it fixed. (Note that I'm talking about a 2-year old G5 iMac.)
THE BAD NEWS:
Apple store genius bars see this error "a lot" (even just this week), and it's usually the optical drive that needs to be replaced.
THE GOOD NEWS:
In Apple's article Do It Yourself iMac G5 parts you can install, they say, "iMac G5 computers are designed to make it easy for you to install replacement parts if you need to. These parts are known as Do It Yourself (DIY) parts." Listed among these parts is the optical drive. Apple even provides a PDF manual describing the simple process of replacing the optical drive.
THE IRONY:
An Apple store will NOT sell you this part, even at their high price of $221. They insist on doing the installation. And the price for this 10-minute procedure -- described in their online manual as sliding the drive into place and replacing the screws -- is an additional $130 (and I'm guessing they won't do it while you wait). That seems to be a labor rate of around $780 per hour for a "Do It Yourself" replacement that they won't let you do yourself.
So Apple's $351 price to (maybe) get an old G5 iMac burning CDs again is almost 1/3 of what a brand new aluminum Core 2 Duo iMac costs.
THE UPSIDE:
Online third parties will sell you a "genuine Apple" super drive for around $145 (or a combo drive for $95) to install yourself. (Use Google to search for "imac g5 optical drive replacement cost.") -
The attempt to burn a disc failed. Not good.
Well, I feel like I have exhausted all means to fix my problem. Can't seem to burn a CD. Tried using the Utility functions in resetting my permissions and nothing seemed to work. I open itunes and select a playlist to burn, insert a blank disc, click the burn disc icon and I hear the attempt to burn. But after 30 seconds, the time in the message box starts to increase rather than decrease as the writing of the playlist stops completely. The message I get reads "The attempt to burn a disc failed. The device failed to respond properly, unable to recover or retry." In my console disc recording log the following appears:
iTunes: Burn started, Sat Aug 18 22:17:31 2007
iTunes: Burning to CD-R media with SAO strategy in MATSHITA DVD-R UJ-85J FAV1 via ATAPI.
iTunes: Requested burn speed was 77x, actual burn speed is 24x.
iTunes: Burn underrun protection is supported, and enabled.
iTunes: DVD-R UJ-85J: SCSITask 6588.640137 CDB: Write (10), block: 16914, count: 27 failed with service response = 1 (SERVICEDELIVERY_OR_TARGETFAILURE), status = 1 (TaskTimeoutOccurred)
iTunes: Retry #1
iTunes: Burn failed, Sat Aug 18 22:20:52 2007
iTunes: Burn sense: 6/29/00 Unit Attention, Power on, reset or bus device reset occurred
iTunes: Burn error: 0x80020022 The device failed to respond properly, unable to recover or retry.
Any help would be greatly appreciated. Thanks.Here is a solution that worked for me!
1. Uninstall iTunes 12
2. Download and install iTunes 11.4
3. Run iTunes 11.4. You will get a message that the library was created by a newer version. Just dismiss the message.
4. Uninstall iTunes 11.4
5. Install iTunes 12.0.1 again. This time disc burning should be working.
(The prior installation of 11.4 fixes the issue)
I hope this works for you as well
Note
My iTunes 12.0.1 installation was a fresh one to start with. I am using the x64 version on Windows 8.1 x64. -
I tunes: I am using version 12 of I tunes. Ever since downloading it I get the message when trying to burn a playlist it says, The attempt to burn a disc failed. The disc could not be read from or written to.
I uninstalled V-12 and then reinstalled it. This enabled me to burn a disc again but after a couple of tries I received the same error message again. Has Apple put out a fix to this problem that anyone is aware of?
Thanks.Hi rossfrombluffton,
Welcome to the Support Communities! The resource below provides some general things to consider when burning a disc with iTunes. I would also try burning a music CD and a data disc from a different application in the Windows OS and trying a different brand CD just to confirm the issue is not with the optical drive.
Can't burn a CD in iTunes for Windows - Apple Support
http://support.apple.com/en-ae/HT203173
Find out what to do if you can't burn an audio CD using iTunes for Windows. Sometimes an audio disc may not burn as expected. Here are some things to check.
Update iTunes
Download and install the latest version of iTunes for Windows.Check for unauthorized songs
iTunes will stop burning a disc if you purchased one or more of the songs in a playlist from the iTunes Store and the songs aren't authorized to play on your computer. This message should appear: "Some of the files can not be burned to an audio CD. Do you still want to burn the remainder of this playlist? For more information on why some files can not be burned, click below."
To find out which songs aren't authorized, play each song in the playlist. Songs that play are authorized. Songs that don't play aren't authorized. You'll be asked to authorize any unauthorized songs.Make sure your playlist will fit on a single CD
If there are too many songs in a playlist to fit on a single CD, iTunes should ask if you want to burn multiple discs or cancel the burn. This message should appear: "The songs in this playlist will not fit on one Audio CD. Do you want to create multiple Audio CDs with this playlist split across them? This will require more than one blank CD to complete."
If you click the Audio CDs button, the burn will continue and you'll be asked to insert blank CDs until the playlist is completely burned. If you click cancel, the burn will be canceled.
To make the playlist shorter so that it will fit on a single CD, select a song to remove from the playlist and choose Edit > Clear. Repeat this step until the duration of the playlist is between 60 and 80 minutes. The duration appears at the top of the playlist window. Most CD-R discs can hold 60 to 80 minutes of music.
Check how many times you've burned the playlist
An unchanged playlist that contains songs purchased from the iTunes Store can be burned no more than seven times.Additional steps and submitting feedback
Go to iTunes Support to get additional troubleshooting suggestions specific to your optical drive configuration or to submit feedback to Apple.Learn more
For additional troubleshooting, please see these steps:
Additional troubleshooting tips for burning issues
iTunes for Windows doesn't recognize my audio CDs
Last Modified: Feb 3, 2015
Have a good day ...
- Judy -
The attempt to burn a disc failed. The disc could not be read from or written to.
I am trying to burn a cd after upgrading to itunes 12 and this message keeps coming up."The attempt to burn a disc failed. The disc could not be read from or written to." there is no problem with my hardware since I can burn cds using nero. Please help. Thanks
Here is a solution that worked for me!
1. Uninstall iTunes 12
2. Download and install iTunes 11.4
3. Run iTunes 11.4. You will get a message that the library was created by a newer version. Just dismiss the message.
4. Uninstall iTunes 11.4
5. Install iTunes 12.0.1 again. This time disc burning should be working.
(The prior installation of 11.4 fixes the issue)
I hope this works for you as well
Note
My iTunes 12.0.1 installation was a fresh one to start with. I am using the x64 version on Windows 8.1 x64.
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