HT2480 whenever i connect my iphone to pc while syncing mail in itunes a pop up" the connection is not available.outlook must be online or connected to complete this action" please suggest me to solve this or bisable.

whenever i connect my iphone to pc while syncing mail in itunes a pop up" the connection is not available.outlook must be online or connected to complete this action" please suggest me to solve this or bisable.

Cached exchange mode was already marked so that was not the issue.
I have done all the usual of creating a new profile, reinstalling Outlook etc but nothing seemed to work. I also tried going back to Outlook 2007 and reinstalling Windows but same problem.
However, I am not sure if it is connected but I was useing the option in MS Live Sync to synchronise Office settings which I turned off recently and now no longer have the issue. Unfortunately I cannot remember when in the process I did this so cannot be
sure it was responsible - anyone else found this?

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I just received a refurbished replacement iphone and now while syncing I get "itunes has stopped working"...help???

I just received a refurbished iphone the the insurance provided by a major electronics retailer. Since i have tried to sync it to iTunes I have received "iTunes has stopped working" error. It says it will come back with possible solutions, but never does a thing. I have already removed and again installed iTunes, QuickTime, etc. to no success. Not sure what my next step should be.

This helped overcome the crash problem, but (as reported before), I still have to start iTunes in Safe Mode in order to watch any videos. This has been the case since 10.5.
The regular mode behavior has changed a bit - instead of the progress bar moving to the end of the video, showing no video but playing the audio for about three seconds, it now leaves the progress bar where it is ... but the rest of the behavior hasn't changed.
Windows 7 Professional, 64 bit on an HP dv8t quad-core laptop w/ 8 GB RAM, running nVidia GeForce 230M with 1 GB video RAM.
Thanks for your prompt response to the original problem posted above. At least now I'm back where I started from before I upgraded to 10.7. Not optimal, but I've finally gotten used to doing a Ctrl-Shift-click to run iTunes.
Scott

HT1552 My PS3 has the UPnP as 'Not Available'. I just purchased an Airport to fix this problem, now what must I do to make it Available?

When not connrected to a router, the UPnp on my PS3 reads Not Available. This is particulary frusterating because I cannot play online. It became available when I hooked it up to my roomate's router but he's not letting me use his anymore so i just purchased a new AirPort Express. How do I set it up so the UPnP becomes AVAILABLE again? Please help!

troubleshooting messae http://support.apple.com/kb/ts2755

My Iphone 4s disconnected while Syncing and now all that is on the screen is an apple and loading bar and it won't turn off

can any one tell me what wrong and how to fix it?

This symbol means you need to connect your phone to your computer's iTunes via the USB cable and restore the phone.

HT1145 Dear Ms Apple....My wi fi shows Not configured..please suggest me a solve out this problem soon..

Dear Ms Apple....My wi fi shows Not configured..please suggest me a solve out this problem soon..

Ms Apple is away from the desk but maybe I can help. If you open system preferences you'll see icons. Click on the one that says "Network". You should see somthing like this
Make sure that Wifi is turned on (gree light). This is a box in the upper right that says "Turn Wifi On". Click that box. Now your radio is on. To connect to a wifi network, select the icon in the upper menu bar that I've circled.
You can chose a network to join from the listed networks. You can also turn on wifi from that top line menu button but I think everyone be familar with system preferences. You'll go there a lot in your mac life.

The action cannot be completed. The connection to Microsoft Exchange is unavailable. outlook must be online or connected to complete this action

I have outlook 2013 and am trying to add an exchange 2010 multi-tenant account.
I have created a new profile.
I select Manual setup or additional server types
Then select Microsoft Exchange Server or compatible service
I enter the server settings. But the following error is returned when i click check name
"The action cannot be completed. The connection to Microsoft Exchange is unavailable. outlook must be online or connected to complete this action"
I have tried selecting more settings, selecting security, and then selecting the option:- Always propt for logon credentials.
But the same error is still returned
I tried deselecting the option Encrypt data between Microsoft outlook and Microsoft Exchange
But still continue to get the same error.
Reading from other forums I have tried restarting the Microsoft Exchange Address book service under services on the exchange server.
But this did not help either
i am able to access the email accout via outlook web access. I am also able to add the email account to my iphone with the server details and it adds fine onto my iphone but cannot add it to outlook 2013.
any help would be appreciated.
Thanks
Rehan Miah

Hi,
This issue may occur when the HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders registry key does not contain all of the required data. Specifically, these problems occur if the
AppData string value is missing from this registry key.
NOTE: The \User Shell Folders key also contains a string value called
Local AppDatawhich is different from the value called AppData. The value that causes this problem (if it is missing) is the
AppData value.
To resolve this issue, import the User Shell Folders registry key from a working Windows User Profile.
For more information, please refer:
http://support.microsoft.com/kb/2264398
Hope this helps.
Best Regards,
Steve Fan
TechNet Community Support
I have looked in the registry and Appdata is not missing it has the following value "%USERPROFILE%\AppData\Roaming" also Local AppData is there with the following value "%USERPROFILE%\AppData\Local" i do not have a working machine to import the user shell
folders registry key so any other advice would be useful.
thanks
Rehan Miah
In order to test what you suggested i created a windows 7 virtual machine installed outlook 2003 however i also get the error on the virtual machine that i have created.
any further suggestions would be a great help.

I cannot send an email from my iPad 2? No problem receiving, why does this happen? Have tried the suggestions for setting up email and after doing the sync mail through iTunes receiving worked great but still cannot send? Any help would be great

I cannot send an email from my iPad 2? No problem receiving, why does this happen? Have tried the suggestions for setting up email and after doing the sync mail through iTunes receiving worked great but still cannot send? Any help would be great!

The fact that you can receive means you have a valid e mail address, and have established the connection to the incoming server, so all of that works. Since the send does not work, that means your outgoing server is rejecting whatever settings you used formthe outgoing set up. Try them again.
Google your particular isp, and ipad and many times you will find the exact settings needed for your isp. Or tell us here, and soneone else may be on the same isp. Some mail services need you to change a port, or have a unique name for the outgoing server.
Kep trying.

The connection to Microsoft Exchange is unavailable. outlook must be online or connected to completed this action

Hello,
I used to use Outlook 2010 connecting with my account.
However, after I upgrade to outlook 2013, whenever I tried to connect to my account,
it keeps saying "The connection to Microsoft Exchange is unavailable.
outlook must be online or connected to
completed this action."
I've read the other threads, I deleted my accounts through using control panel and so on, but nothing works for me.
Plz help me :(
Other office stuff such as excel,
powerpoint and word works very well.
Thanks

Hi,
If you could connect with your Exchange account with Outlook 2010 successfully and OWA works well. Then the issue might be more related to your Outlook 2013.
I would like to know your Exchange server version. Please understand Outlook 2013 is not compatible with Exchange server 2003 or an earlier version of Exchange. For more resource:
http://technet.microsoft.com/en-us/library/cc178996.aspx
Regards,
Rebecca Tu
TechNet Community Support

I want to ask about iphone that the facetime is not working in UAE is that a problem ? and this problem affect the front camera "hardware"?

i want to ask about iphone that the facetime is not working in UAE is that a problem ? and this problem affect the front camera "hardware"?

minaaemile wrote:
there somting is like not clear so i think that the blocking of factime is affect the front camera so i want be sure if the front camera of iphone from UAE is like any iphone from another country and have the same quality ??
The front-facing camera is available for use even without FaceTime. If you are having issues with your front-facing camera, I suggest troubleshooting the issue:
Basic Troubleshooting Steps when all else fails
- Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear. (For iOS 6 older, hold down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
- Relaunch the App and try again.
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem.

IPhone 5s. Never synced it. Passcode protected. Broke the screen. Need to rest back to factory settings. Can this be done?

iPhone 5s. Never synced it. Passcode protected. Broke the screen. Need to rest back to factory settings. Can this be done?

Hello Slimshaney74,
if you have a Mac or a PC with iTunes installed you may be able to do this. If your screen is broken but your iPhone still reacts to touch you have to just turn it off, and if your iPhone doesn't respond to touch, you have to hold both home and power buttons for about 7 seconds (it might not work from the first try) so that it shuts down. Afterwards get your lightning to USB cable connected to the computer but not to the phone. You hold your phone's home button and while holding it, you connect it to the cable, iTunes should say something like "iTunes detected iPhone in recovery mode"and a window with a restore button should pop up. You click on the restore button and iTunes will walk you through the process afterwards. If the iPhone has Find my iPhone feature activated you will have to enter your Apple ID password at the activation process after the iPhone is restored.
Hope that I helped!

The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action. Error while connecting to exchange through Outlook 2010

Hi,
I have set up Exchange Server 2013 on Windows Server 2008 R2. Everything is working fine except I am unable to configure Exchange account in Outlook 2010 or any other version. It says
"The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action."
Error screenshot is attached. Even, I am able to configure exchange active sync on my adroid and ipad which is working perfect. Please let me know if any body have any idea about it. Searched many blog and forum but still now solution till now.
Thanks in advance
Regards,
Manoj

Hi Manoj,
Can you ping your Exchange server? It would hlep us isolate the fault from network releated issue.
Is there a trusted certificate installed on Exchange 2013 server?
If you run the test of RPC over HTTP in
https://www.testexchangeconnectivity.com/, is there any error returned?
For more information, please refer to :
http://technet.microsoft.com/en-us/library/bb123741(v=exchg.150).aspx
http://social.technet.microsoft.com/Forums/en-US/exchangesvrgeneral/thread/1b4dc21c-c745-4699-8eee-423105608dcd/
Thanks.
Fiona Liao
TechNet Community Support

I am having trouble downloading purchased songs to my iphone. I keep getting an error message that the song could not be downloaded. Why? How do I fix this?

I am having trouble downloading purchased songs to my iphone. I keep getting an error message that the song could not be downloaded. Why? How do I fix this?

Hello Dawnellk,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store.
Best of luck,
Mario

HT4623 I am trying to update my ipad from ios 4.3 but when connected to itunes I get an error messagesaying that the internet is not accessible when it is. How do I resolve this?

Hi
I am trying to update my ipad from ios 4.3 but when connected to itunes I get an error message saying that the internet is not accessible when it is. How do I resolve this?

Disable your firewall and antivirus software, restart your iPad, quit iTunes, restart your computer and then try to update again.

Hello dear repersented. i have a iphone 3g seriel no.85945sy43nr using at saudi arbia bcz this phone is coming from Uk thats y the sim is not working at here . so plz give me sulution of this problum.

hello dear repersented. i have a iphone 3g seriel no.85945sy43nr using at saudi arbia bcz this phone is coming from Uk thats y the sim is not working at here . so plz give me sulution of this problum.

um..pretty simple solution. when you bought this iphone its obviously still linked to the old sim which is probably a UK carrier. you need to contact whoever you bought it from and get them to pay the fee to use this phone on a saudi arabian sim.

When I connect my iPod nano 7th gen. to my computer and open itunes, there is a message that says the iPod could not be detected. Does anybody know how to fix this issue?

When I connect my iPod nano 7th gen. to my computer and open itunes, there is a message that says the iPod could not be detected. Does anybody know how to fix this issue?

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4. Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
7. Check for third-party software conflicts.

HT2480 whenever i connect my iphone to pc while syncing mail in itunes a pop up" the connection is not available.outlook must be online or connected to complete this action" please suggest me to solve this or bisable.

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