HT2534 I would like to make a purchase I entered a new visa card to make the purchase and I got a message to contact iTunes support to make the purchase can someone help please
I would like to make a purchase and I entered a new visa card to do so ,every time I try to buy something I got a message to contact I Tunes support to make the purchase can someone please help me.
If you were instructed to do so, you just have to contact iTunes support now.
http://www.apple.com/support/itunes/contact/
Similar Messages
-
I get a message to 'contact itunes support to make the purchase' whenbuying coins for slots journey
I get a message to 'contact itunes support to make this purchase' when buying coins for slots journey, help
Click Support at the top of this page, tehn click the link under Contact Apple Support
-
Im trying to register my applecare protection plan for my iphone 4 but when i enter my reg numbers for the plan and my phone im told that there is no sevice in that area can anyone help Please ?
Try this https://expresslane.apple.com/GetproductgroupList.action
-
Trying to purchase prestige points in racing live. Message says "contact iTunes support to complete this purchase.. How?
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
-
I updated my I Phone4 with the latest version iOS7 after updating I was asked to enter I tune password etc and then was asked to accept the terms and conditions which I did......but nothing happens it stays on the same unable to complete the final stage.....my phone does not work I am stuffed can someone help.....cannot get thru to Apple I tried contacting them
Hi Rajvidya Das,
Do the following, then try again:
1. Close all open apps: Double click on the Home key and then swipe up on each of the thumbnails that appear above the open app icons
2. Sign out of the iTunes store: Settings>iTunes & App Store, click on your Apple/iTunes ID, then sign out
3. Check Settings>Safari, and make sure that "Block Cookies" is not set to "Always". If it is, change it to either of the other two options
4. Make sure you do not have Restrictions turned on. If they are turned on, make sure that access is allowed for Safari, iTunes Store, Installing Apps, and Deleting Apps
5. Reset your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Silver Apple appears (up to 30 seconds). Once the Home screen redisplays sign back into iTunes and try again
Cheers,
GB -
Okay my Apple TV is now asking me to go,to iTunes on my computer and verify my payment information. I only ever redeem iTunes cards and currently have a credit of dollars 26. I want to purchase but cannot because of this. In addition it is taking forever to access the iTunes Store and more often than not I get a message iTunes Store currently not available. Can anyone help? I sent an email to customer support but am yet to get a response
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I tried loading itunes 10.5 onto my window wista 32-bit. It finishes the download and when i try to install it. I says that an error occured while trying to install.
Can somebody help me plz?Hi all, I know this is a very old thread, but I was battling this issue for awhile and wanted to provide my solution in case future users encounter a similar issue.
I am running Windows 8. I encountered this issue while trying to install iTunes 11.1 x64 version. After some troubleshooting, I discovered that the real issue was trying to install the Apple Mobile Device service.
My resolution was installing the Microsoft Visual C++ 2005 Redistributable Package. It is available from Microsoft. A search on Google should reveal it. However, here is the latest link that I used: https://www.microsoft.com/en-us/download/details.aspx?displaylang=en&id=14431
Note that redistributable packages for more recent versions of Visual C++ (eg 2008, 2010) will NOT work. Only 2005 version worked for me.
Good luck! -
I would like to upgrade my OS from 10.6.8. I can't find any higher version on the site. Yosemite is the latest but not available. Can someone help please?
If Yosemite is not available to you, your system may not meet the minimum requirements.
How to install OS X Yosemite on your Mac - Apple Support -
Im trying to get some purchased songs to sync onto my ipad, but when i try it says they could not be synced as i need to authorise my computer which has been done already but its still not syncing them can someone help please?
Hello there, Gemss.
The following Knowledge Base article offers up some great recommendations for the issue you're describing:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Although all of the scenarios may be applicable, many folks find that the following section helps resolve their issue most often:
Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My Iphone 5 has some issues when I tried to restore it, I could not, can someone help please?
My Iphone 5 has some issues when I tried to restore it, I could not as it is displayed "iTunes could not contact the iphone software update server because you are not connected to the internet Make sure your internet connection is active and try again, while I am connected to the internet. can someone help please?
Hi, Jam 974.
Here is an article I would recommend going through when experiencing this issue.
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
Cheers,
Jason H. -
Hi, can someone help please - my iPhone hasn't been backed up since early August, now I can't seem to get it to back up to iCloud. I have 9GB of space, I have left it plugged in etc for 11hrs, but keep getting the same message " iPhone backup could not be completed" -what dies that mean.?
Hi,
I was facing issues with both backup and FB integration after the iOs 6 upgrade. Before then I did not have any issues with the iCloud backup service, but after a few days, I noticed that it was continually stuck at the Estimating time for the backup and it never progressed.
As any good techie would, I tackled the most pressing issue first . . . FB integration of course.
I had read in a separate post about this solution so tried it . . .
I deleted the original FB app and hard booted the phone. I then went into settings and entered the data for FB integration. Seconds later, I received a text message to my phone - already listed and verified in FB with a 6 digit code to re-enter instead of my password. Seconds later I was verified and then prompted to download the FB app. All backup and integrated.
Then I went into the iCloud backup, turned it off . . . and deleted the last backup. I then re-enabled backup . . . and although I thought I was going to face the same issue, after a few minutes, it moved on from Estimating time . . . to actually backing up. It is now a small way through the backup and seems to estimate that it will take another two hours to complete.
A good nights work. Backup and integration all sewed up. Good luck.
Cheers
Ian -
Hi. I am not able to update the Adobe Flash Player on my MackBook Pro. The problem I am getting is a blank page for Step3. Can someone help please?
If you already have an older version of Flash Player, open the Preference pane and select Check Now... under the Update portion under the General tab:
You shouldn't have to install a new version from the website (I'm not even sure if you can) if you've already installed Flash Player.
Clinton -
I have just selected all my desktop icons and accidentally deleted them. This included my external hard drive with 22,000 photos in iPhoto. I cannot open iPhoto now. Can someone help please?
What is the file system of that external HD? is it MacOS Extended (Journaled)?
Which iPhoto version do you have?
If you directly select the iPhoto Library in the Finder and use "File > Get Info", does the library still show as "Kind: iPhoto Library" and is the file size correct for 22000 Photos?
If the library does no longer have the correct size, restore it from your backup.
But if the library has the correct size, try to open it directly by clicking it. This should work, if your iPhoto version is iPhoto '11. -
I changed my itunes password only and now I can't update any of the apps I downloaded using the old password. I tried signing in with the old password with no luck. Can someone help please?
Have you signed out of your iTunes account on the device/computer that you are using and signed back in with the updated password ? That should 'refresh' the account on it, and you should be able to use the account's new password to download updates to its apps
-
Can someone help please - problems with ios7 update
Hi can someone help please since updating with ios7 on my iphone 5 i message will not work and I have an extermely poor battery life I can watch it going down.
Hi can someone help please since updating with ios7 on my iphone 5 i message will not work and I have an extermely poor battery life I can watch it going down.
Maybe you are looking for
-
Zoom (Accessibility feature) is extremely slow with multiple monitors [OSX 10.10]
When connecting an external display to my Laptop and using the "Ctrl + Scroll" functionality for accessibility zooming, the display/graphics are extremely slow. An estimate of FPS would be sub 1FPS. The machine becomes unresponsive and is unusable fo
-
How do I set up iMessage on my different devices to keep the message history synchrony? Pls HELP!
Task I'm using an iPhone 4, iPad Wifi (both iOS 5.0.1) and Macbook Pro (OSX 10.7.3) and I'd like to the same message history on all devices. What I've done On the iPhone 4 the set is something more complicated (for me). As can be found under "Setting
-
Dump while executing the report in the background!!!
Hi Experts, I have created one report which is calling the "HRASR_TEST_PROCESS" (HR form process) thru BDC. Its running fine while executing via SE38 (foreground) but getting dump while executing from the background with same variant. The dump is fol
-
When I open GIMP it says I need X11 to run it. When I try to install X11, it says that a "Newer Software already exists on your computer". Any help with this?
-
hey there, i burned an hd dvd in dvdsp 4 and have had some trouble playing them in the toshiba a2 machine. the video speeds up and looks like it's in fast forward, but the audio is playing at normal speed. has anyone had this problem before? could th