HT3053 I have a 13inch MacBook Pro and when I switch it on the apple logo appears then a slot and the circular symbol which is turning and then before opening the home screen it switches off again. Is there a sequence that I can use to force it to load.
I have got a 13 inch MacBook Pro and it got stuck in a loop so I switched it off by holding the power button down and now when I switch it on the apple logo appears then I get a blank slot at the bottom of the screen then the circle appears and rotates and then it switches off again, I have tried starting it again with the system disc that came with it when it was new but it makes no difference. Is there a sequence that I can use to force it to start.
Sorry. We can't help you. It's no longer an iPhone. Apple won't touch it.
Take it to whoever replaced the screen and see if they can help you.
iPhones are not user servicable and Apple does not sell iPhone parts at all. I'd be surprised if you were actually able to back it up at this point. It sounds like it's completely borked.
Similar Messages
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Having resent my iPad using the Settings route, the Apple logo appeared onscreen and a line below it filled from left to right. When full, the device did nothing. I was able to switch it off and back on, only to see the same Apple logo and filled line. Even pressing the ON botton for a few seconds did nothing. The device is now inert, and I cannot access it. Please help!!!
Reset iPad and continue with Restore.
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
Changed RAM in Macbook Pro now the Apple logo appears then switches off
Hi all,
I hope someone can offer me some assistance with this.
I'm using a Macbook Pro (unsure of the year) It's a 13" running an i5 and 4GB of ram. I believe it is running Mountain Lion.
I took the back off and added one strip of 4gb to go along side the strip of 2 and rebooted the system. Now, when the Macbook turns on, it chimes, and the Apple logo appears and it turns off.
I've tried resetting the NVRAM and removing the new chip and just using either the 2 or 2x2 that came with the MBP but to no avail. I've followed the instructions here, but nothing works.
It seems very strange that just adding some extra Ram would cause the system to fall over. I've worked quite a bit on computers over the years and i'm 100% positive i didn't put the ram chip in as such that it would damage the unit.
Do i have any other options here? If possible i don't really want to reinstall the OS and lose my programs. I'm not worried about the data as there isn't much on there but I have Office for Mac 2011(i think) installed and i no longer have the disc. Is there a way to do an OS repair which just overwrites the system files and not data?
As said above, i've tried also booting into the recovery partition but the same thing happens, it starts to load then shuts off..
Very confused!
I hope someone can help
Thanks,
Sam.I tried to repair the disk permissions but it kept throwing up "live file system repair not supported" errors, plus when i tried to install Mavericks it said my disk was locked.
I did a quick Google and I think I need to boot from a USB stick running Mavericks and try and repair from there..
I'll report back on my findings. Thanks for your help so far. -
I put my iPod charging, but it wont charge. The Apple logo appears on the screen for five seconds and then it goes off again. Afterwards, it does it again and again and again. I can leave it 1 hour or day charging and it will be doing this the whole time. What should i do????????????????????????????????????????????????????????????????????????????? /
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
and
Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I'm trying to reinstall Mavericks on used Macbook Pro. When I log in to my Apple ID, it says it was not the same ID used to purchase Mountain Lion. I need to change user/admin as a lot of the folders and apps are in Chinese!
The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able toauthorize it under your ID. In that case, contact iTunes Support. -
iMac that won't boot up! When power is switched on it chimes, Apple logo appears, then loading bar, then spinning wheel. Bar seems to load up and gets to around 25%, then reverts to the start again, gets to about 20% on the bar and then switches itself off leaving a black screen. Tried all the remedies on internet with no avail so would welcome some advice other than binning what is a relatively new computer. Earliest appointment Apple could offer was Thursday 17th, really useful for a business user _ not impressed,
You've probably tried this, but will it Safe Boot? Restart holding down the Shift key until you see the grey progress bar. You'll need to input your admin password during bootup. If it will boot you can then try to eject the disk using the various suggestions here that you haven't tried already:
http://osxdaily.com/2009/08/28/eject-a-stuck-disk-from-your-mac-dvd-super-drive/
Or this (not tried this myself, but if things are desperate): http://www.youtube.com/watch?v=n7NYW9Dr448 -
I have an iphone 4 . It's had a new front and back screen fitted after a bit of a bang . Now when turned on the apple logo appears on the screen and then goes off. Then appears again etc etc etc .
It won't go any further . Any ideas as to what else may be an issue or has anyone else had the same problem and what was the outcome . If I back up to iTunes will I be able to back up my information without any activity showing on the screen !! I'm lost without all my information . I haven't backed up to iCloud for at least 5 months. Can anyone help me PLEASE?????Sorry. We can't help you. It's no longer an iPhone. Apple won't touch it.
Take it to whoever replaced the screen and see if they can help you.
iPhones are not user servicable and Apple does not sell iPhone parts at all. I'd be surprised if you were actually able to back it up at this point. It sounds like it's completely borked. -
i have erased my all phone contact list and then the message comes that it will be deleted with in an hour. but now my phone is not starting and only the apple logo appears on the screen. what should i do now..!
That number is for an apple server in the UK that is used for iMessage activation. A hidden SMS is snet to that number when you turn iMessage on and is used to verify your phone number. I suggest you turn iMessage off. In settings/phone turn on dial assist. Check with your carrier to see if you can send an international SMS as you end that possibility to activate iMessage. Rest your phone (Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).) then turn iMessage back on.
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my iphone ios5 keeps turning off after i lock my screen.( not asking me to turn off phone) when i go to use my phone again the apple logo appears and my phone seems to be starting up again, how do i stop this from happening?
The terms of service of the Apple Support Communities prevent us from helping anyone with a jailbroken phone.
You're on your own. Good luck. -
Macbook Pro BIOS requires at least 1 minute before the Apple logo appears and Chime sounds.
When I cold-boot my MacBook Pro, it takes a least 1 minute before I get the chime and Apple logo.
Some background on the problem:
After purchase I almost immediately installed Windows 7 on BootCamp and had no problems.
Around 8 months ago I bought a SSD drive and CD-bay kit, put the original HD into the CD bay and the SSD in place of the original HD, installed OSX on the SSD and formatted the original OSX partition, this broke the Windows install.
I tried in vain for around 2 months to repair the Windows partition without having to reinstall it to no avail, so I swapped the positions of the drives.
Since then the Windows & OSX partitions work fine, however from a cold boot it takes upwards of 1 minute before the Apple logo appears and Chime sounds, after that it behaves as expected (maybe 20-30 seconds and I'm fully booted).
Performing a soft restart behaves as expected too (Chime/Logo appear almost immediately and boot time is lightening fast!).
When I close the lid, it exhibits a similar problem in that it takes about 1 minute before it has gone to sleep and I can't do anything to wake it until that time has past.
It's not the end of the world, but it is slightly annoying, so any help would be greatly appreciated.
My guess is some kind of EFI/BIOS problem, but I can't find any other examples of this problem and have no idea how I might fix.When in OS X go into System Preferences and Select Startup Disk. Then select the OS X entry, even though you are in OS X, and reboot.
Some times the hardware gets confused as to which OS to boot and figuring it out can take some time. Once you select the OS X partition as the OS to boot to it should startup faster.
If not then you have some other problem that I am not familiar with.
You might also want to do a SMC reset, Google for the instructions found on the Apple KB site. -
i didn't close my mac air down properly and when i tried to use it, the screen was frozen. I turned it off and restarted it, and the grey screen with the apple logo appear and the circle just keeps spinning. Can you advise?
Try resetting the SMC
Intel-based Macs: Resetting the System Management Controller (SMC) -
On my iPod Touch, the Apple logo appears and then shuts off again. What do I do?
It has been doing this for a while. It became unresponsive so I turned it off and now it won't turn on. I know it's not dead, because I had just got done charging it all the way. I've tried almost everything and it still doesn't work. Help?
Try a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps... -
MacBook Pro with OSX 10.6.6 - Reinstalation problem, apple logo frozen.
Im just trying to reinstall my OSX with the original discs, i also have a reatils disc but for some reason i cannot get into the instalatino screen, everytime i try to do it, the DVD starts loading, the apple logo appears, and stays there forever.
Any idea???
Here are my Computer detail info.
Thanks!
Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per core): 256 KB
L3 Cache: 4 MB
Memory: 8 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: MBP61.0057.B0C
SMC Version (system): 1.58f16
Serial Number (system):
Hardware UUID:
Sudden Motion Sensor:
State: EnabledNop,
Yes i believe it but then the optical drive stops reading, and i left it there for 1 hour and nothing happened.
Yes, i can still run my OSX with the hard drive, it works perfect, but if i want to reinstall my OSX i cant get the utilities screen in order to continue with the reinstalation. -
I am having trouble with my iPad, i can start it, but the iPad does not work. i tried to use the power and home button at the same time, the apple logo appears, but the iPad does not work. What am I suppose to do?
After the Apple logo appears, what happens then? Can you hear any sounds or if you tap on the screen, does it seem like apps can open or are you just seeing a black screen? You might have a hardware problem, but you can try restoring the software and see what happens.
Read this in its entirety before you do anything. Make sure you read the sections at the end about using recovery mode.
iTunes: Restoring iOS software - Support - Apple -
My Ipad won't start up. The apple logo appears and just stays on the screen. after a while it starts blinking every minute
Try recovery mode as described here.
Note you may have to try to enter recovery mode more than one time to succeed.
HT1808
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