HT3180 I owned an Apple tv and after upgrade my internet to higher speed my Apple Tv does not work the only message that show on the screen said if time and dates are not found go to apple/support/tv tried almost everything and nothing. Please somebody
I owned an Apple Tv and since I upgrade my internet to higher speed my Apple Tv does not work. Please someone help.
In most scenarios you shouldn't need to forward ports, however if you need to, you may be best contacting your ISP.
As with most router issues, I would recommend that you contact your ISP with details of your problem (assuming that it was your ISP that provided it to you).
There are simply too many manufacturers with different software features and settings and often different names for such features and settings, that the best advice will likely come from those that are knowledgeable about your particular router.
Make sure your router/computer allows access over the following ports
Port
Type
Protocol
Used By
53
TCP/UDP
DNS
DNS
80
TCP
HTTP
AirPlay, iTunes Store
123
TCP/UDP
NTP
Network Time
443
TCP
HTTPS
AirPlay, PhotoStream, iTunes Store
554
TCP/UDP
RTSP
AirPlay
1900
UDP
SSDP
Bonjour
3689
TCP
DAAP
iTunes, AirPlay, HomeSharing
5297
TCP
Bonjour
5298
TCP/UDP
Bonjour
5350
UDP
NAT
Bonjour
5351
UDP
NAT
Bonjour
5353
TCP/UDP
MDNS
Bonjour, AirPlay, HomeSharing
8000-8999
TCP
iTunes Radio Streams
42000-42999
TCP
iTunes Radio Streams
49159
UDP
MDNS (Win)
Bonjour, AirPlay
49163
UDP
MDNS (Win)
Bonjour, AirPlay
The following article(s) may help you.
Troubleshooting Home Sharing
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
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Hello. I'm having a problem signing onto my iPad mini. When I went to sign on yesterday the number pad to sign on moved upward and now it is out of site. Now I can't sign on the only thing that shows is the Apple logo.
Have you tried to give your iPad a reset? Hold down the sleep and home keys until you see the silver apple. Let it reboot and see if it helps.
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This is a pic of what's happening.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) http://support.apple.com/kb/ht1430
Check your settings. The iPads have a small switch on the right edge. It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
iPhone: Can’t hear through the receiver or speakers
http://support.apple.com/kb/ts1630
http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
To solve some sound problems, just follow these simple steps
1. Go to Settings
2. Tap on General
3. Tap on Reset
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Cheers, Tom -
My ipod will not come on the only thing that shows on the screen is to plug in to itunes
my ipod had a low battery so i plugged it in and then downloaded a game. now all that comes on the screen is "plug in to itunes" .when it is unplugged it says the same thing.
Read this
http://support.apple.com/kb/HT1808?viewlocale=en_US -
TS3694 My phone started an update and now the only thing that shows on the screen is the iTunes logo
I started to update my phone and now all I get on the screen is the iTunes logo........
Try to connect in recovery mode and restore, explained in this article:
iOS: Unable to update or restore -
Ive tried almost EVERYTHING and i still cant track my iPod that was recently stolen. Ive called apple been all over the website and still no way of tracking it. What are some other ways!?
Only the old fashioned way, like if you lost a wallet or purse.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
I tried to update my husbands iphone 4 to ios 6 from ios 4.3.3 That is the only update that showed up on itunes as an availiable update. The download took 3 hrs and after all of that the phone is the same showing no sign of being updated. We did turn it off and back on and still nothing. Can anyone please help and tell me what I need to do to update his phone. He is unable to update or downloaded apps or anything off of itunes at this point.
Thank you,
TammySo what happened to the phone during the process? It should have gone black and restarted a couple of times and there would have been a white progress bar as the update installed. Sounds to me like you've downloaded the update file but not actually installed it. The quickest way to see version of the software is installed is to go to Settings-General-About and check Version.
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Recently updated the the apple tv remote app for my iPhone4. Now can no longer turn on the apple tv "box" on/off using iPhone app as I used to do before the update. Only thing that shows on iPhone screen is music library. Home Sharing is on. Any help appreciated. Sorry if this is not exactly the right place to post this!
One clue: I have found a reliable way to solve the problem when it happens.
In my network, I have the main Airport Extreme (Gen 1) which is connected to my router, which distributes IP addresses to my internal subnet. The other two AEs (one Gen 4, one Gen 5) are set to extend the network.
When I get this problem with an AppleTV 2 that can "see" my library, but when I try to open it, it says it couldn't find the library, it seems to have to do with a change in which Airport Extreme it's talking to.
If I restart the main Airport Extreme from the Airport Utility, effectively restarting the entire wireless network, then when the network resumes, every AppleTV 2 is happy again.
Unfortuntely, the problem does seem to recur - but I'm wondering if it's because temporary interference leads an AppleTV 2 to try to connect to a different AE, and somehow that's mucking with the Home Sharing. Remember, internet access (Trailers, Store, Netflix) have no issues. Purely Home Sharing.
Adam -
I just bought an iPad mini and installed Facebook. NOT working. Only messages, but sporadically. Anyone know what's the deal?
Weird... Turned the iPad off and back on, while waiting on the line to be connected to an apple support specialist, now it works.
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HT4061 what does the apple icon mean when its the only thing that appears on the screen
what does the apple symbol mean when its the only thing that appears on the screen
That yur iPod is sick
Try the following to fix:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
When I mirror my macbook pro to my apple tv the only thing that shows up is one video that's on my desktop. How can I watch something that's online on my laptop, on my apple tv?
Are you using mirroring or using airplay within iTunes? If you are truly mirroring then you can view anything that is displayed on your computer through Apple Tv
Or provide more info on your issue -
When I connect my Macbook Air to my TV via the thunderbolt outlet and using a Mini Display Port/HDMl adaptor, the only image that appears on the TV screen is that of my Air background. There is obviously a signal getting through to the TV, but it is not sending images of anything else, and am unable to watch video through my Air. Any advise/suggestions?
This is called "extended desktop mode". It's an extension of the desktop off to the right (by default) of your MBair screen. Grab an app and drag it off the right side of your MBair screen and it will appear on the TV.
To mirror your MBair screen on the TV you can press Command F1. This will toogle between mirror and extended desktop.
You can find all the settings in System Preferences > Displays > Arrangement tab.
Regards,
Captfred -
I am trying to play a DVD on my MacBook Pro and transmit it to my TV (using my TV as the monitor) utilizing a VGA cable and adapter for the Mac but the only image that shows up on the TV is the MacBook wall paper, any ideas on how I can transmit the movie from my MacBook to the TV? I also tried an HDMI cable and had the same issue.
you are probably seeing the extended display.. to see ur main display go to pefrences then display steeings and turn mirroring on.
this will display ur mbp main screen. good luck. -
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At the top there's a toggle between "All" and "Missed". Click "All"
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Slide to unlock then follow the process until you find back from itunes or icloud.
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