HT3199 I have an apple TV 1st generation - it froze downloading a trailer and had to be unplugged.  Since then I cannot access the apple tv menu.  When I run diagnostics it says it is operating properly but will not factory restore.  What can I try?

have an apple TV 1st generation - it froze downloading a trailer and had to be unplugged.  Since then I cannot access the apple tv menu.  When I run diagnostics it says it is operating properly but will not factory restore.  What can I try?

Apologies, I was looking at the wrong schematic for the Apple TV 1. There isn't a button. So lets try this instead...
Remove the power cord and wait 20 seconds.
Plug it back in and let it boot (Give it 10 minutes, it's being tempremental)
Try and navigate to the the advanced menu and do a factory restore
If that doesn't work then if you are using the white remote hold down the menu button for six seconds and release this should bring up a hidden menu which will allow you to access the advanced configuration settings.
Again, if this fails there isn't much to do than tap it with a hammer to see if that fixes it (hard to believe how many times that actually works. (No responsibility taken if it breaks!, but at least you'd have a good reason to buy Apple TV 3)

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