HT3204 my itunes cannot connect to the internet

my itunes cannot connect to the internet

I don't use windows, don't you have a help folder...go there, enter firewall, look for how to disable...you can try to update with just your ant-virus disabled, but if your firewall is still active it most likely won't work.

Similar Messages

  • Itunes Cannot Connect to the Internet At All

    I did not have this problem before. now, my itunes cannot access itunes store, it can't get cd track names, it can't check for updates. I read in other topics about how the Internet Explorer 7 update caused this problem and how i have to install the Net Framework 1.1 for SP1. I did all that. I cleared my DNS cache. I disabled my firewall. No matter what i try, i always get the message "Itunes could not connect to Itunes Store. The network connection was terminated unexpectedly. Please make sure your connection is active and try again." Can someone help?

    i am so dissapointed as i cannot use my i touch as i have to keep getting rid of i tunes as i cannot use the interent at all.
    You don't need the internet to use iTunes.
    Do you mean when you use iTunes, the computer will no longer connect to the internet?
    See this -> http://support.apple.com/kb/TS1490

  • "Itunes cannot connect to the internet" message is doing my nut

    When I try and update 3GS, i get an error message claiming that Itunes cannot contact the Iphone software update server because there is no internet connection. Rubbish. I'm talking to you via internet arent I. Have tried altering LAN settings.
    Any help appreciated

    I don't use windows, don't you have a help folder...go there, enter firewall, look for how to disable...you can try to update with just your ant-virus disabled, but if your firewall is still active it most likely won't work.

  • ITunes cannot connect to the internet

    "iTunes could not connect to the iTunes Store. The network connection timed out."
    "Home Sharing could not be activated because an error occurred (-3259)."
    These are examples of error messages that I have gotten since downloading iTunes on my new netbook (Gateway LT21 with Windows 7 Starter). My internet connection is working fine. I have tried disabling Windows Firewall and Windows Defender, as well as making sure iTunes was allowed, and I uninstalled the Norton Antivirus trial that came with the computer. I have not been able to access the internet from any application (since I did a system restore?), and I only downloaded iTunes after that. I tried uninstalling/reinstalling it, but the same error messages show. I ran the computer in safe mode with networking, and the iTunes store seemed to work... Any suggestions?

    Microsoft Windows 7 Starter Edition (Build 7600)
    Gateway LT21
    iTunes 9.2.1.5
    QuickTime 7.6.6
    FairPlay 1.8.20
    Apple Application Support 1.3
    iPod Updater Library 9.2d4
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.1.0.62
    Apple Mobile Device Driver not found.
    Bonjour 2.0.2.0 (214.3)
    iTunes Serial Number B13E8ADE558F1A3D
    Current user is not an administrator. (but I am...)
    The current local date and time is 2010-08-25 11:38:15.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Video Display Information
    Intel Corporation, Intel(R) Graphics Media Accelerator 3150
    Intel Corporation, Intel(R) Graphics Media Accelerator 3150
    ** External Plug-ins Information **
    No external plug-ins installed.
    iPodService 9.2.1.5 is currently running.
    iTunesHelper 9.2.1.5 is currently running.
    Apple Mobile Device service 3.1.0.0 is currently running.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {AB51003C-4DD6-4E50-92D0-24F83E692B3C}
    Description: Atheros AR5B95 Wireless Network Adapter
    IP Address: 192.168.1.102
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Wed Aug 25 11:14:22 2010
    Lease Expires: Thu Aug 26 11:14:22 2010
    DNS Servers: 68.105.28.12
    68.105.28.12
    68.105.29.12
    68.105.28.11
    Adapter Name: {65846082-3491-4861-8CE3-0D0A5987DD55}
    Description: Atheros AR8132 PCI-E Fast Ethernet Controller (NDIS 6.20)
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway: 0.0.0.0
    DHCP Enabled: Yes
    DHCP Server:
    Lease Obtained: Wed Dec 31 19:00:00 1969
    Lease Expires: Wed Dec 31 19:00:00 1969
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iPhone activation server unsuccessful.
    The network connection timed out.
    Last successful store access was 2010-08-24 15:44:28.

  • Itunes cannot connect to the internet......Internet connection is fine HELP

    Microsoft Windows Vista Home Premium Edition (Build 6000)
    Dell Inc. Dell DM061
    iTunes 8.2.0.23
    QuickTime 7.6.2
    FairPlay 1.4.10
    iPod Updater Library 8.1d19
    CD Driver 2.1.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.5.1.3
    Apple Mobile Device Driver 1.43.0.0
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number D4A73B037C8E0DFA
    Current user is not an administrator.
    The current local date and time is 2009-06-18 15:31:58.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA, NVIDIA GeForce 9400 GT
    Intel Corporation, Intel(R) G965 Express Chipset Family
    Intel Corporation, Intel(R) G965 Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {604C8D02-C6B9-4C74-9FF8-43710C226615}
    Description: Intel(R) 82562V 10/100 Network Connection
    IP Address: 192.168.1.108
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Thu Jun 18 15:11:29 2009
    Lease Expires: Fri Jun 19 15:11:29 2009
    DNS Servers: 167.206.254.1
    167.206.254.1
    167.206.254.2
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iPhone activation server unsuccessful.
    The network connection timed out.
    Last successful store access was 2009-06-11 09:39:31.

    Your Winsock providers appear to be OK.
    Can you try these entries in command prompt (Run as Administrator for Win7/Vista) one at a time?
    ipconfig /release
    then
    ipconfig /renew
    restart computer
    ipconfig /flushdns
    totally shut down computer then restart.
    netsh winsock reset all
    restart computer
    Now test your iTunes again. If that does not work, uninstall your Antivirus program and test again.

  • Your Apple TV is connected to your wi fi network but cannot connect to the internet.  Airplay logo not available on ipad3, iPod touch3g and showing intermittently in iTunes on windows laptop.  Switched ISP a few days ago.  Entered pass key info on all.

    I switched ISP a few days ago and had problems with airplay since.  After restarting and reinstalling and updating, re entering pass keys for new wi fi on everything,  Apple TV shows:  Your Apple TV is connected to your wi fi network but cannot connect to the Internet.  Ipad3 and iPod touch 3G have no airplay icon or get one briefly then it disappears again.  Same with itunes on windows laptop.
    Can anyone help?
    Bob

    Welcome to the Apple Community.
    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

  • HT201209 I keep getting a 3212 error; iTunes cannot connect to the iTunes store, howver i have internet connection.  How can i fix this problem?

    I keep getting a 3212 error; iTunes cannot connect to the iTunes store, however i have internet connection.  How can i fix this problem?

    Hello achaie,
    We've an article which details troubleshooting steps that can help get iTunes reconnected to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    Allen

  • I get " itunes cannot connect to the itunes store. the network connection has timed out" im connected to the internet no doubt. whats up?

    i get " itunes cannot connect to the itunes store. the network connection has timed out" im connected to the internet no doubt. whats up?

    Try temporarily disabling your firewall and see if you are then able to access the iTunes store.

  • Cannot Connect to the Internet ?

    So I am a new iPad user
    very new 3 weeks
    It started this morning when I downloaded updates to some of my apps - I then sync'd it with my itunes on my windows vista pc...then i noticed that the iPad screen looked really heavily pixelated in some of the apps, that weren't normally pixelly
    I tried restoring my settings on the iPad only, this did not delete my apps or data
    then it asked me for my wifi password again, which I put in
    I then tried to access the internet on safari, and through various other apps, I get the error message, "cannot connect to the internet"
    I tried syncing it again this evening, and still nothing
    I am not sure what to do....

    Have your:
    - Reset your iPad:
    Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Reset network settings:
    Settings>General>Reset Network Settings
    - Powering off and then back on your iPad.
    - The troubleshooting here:
    http://support.apple.com/kb/TS3237

  • MY ITUNES WONT CONNECT TO THE INTERNET!

    even though the internet is conected i cant get song info. i can right click on songs and press get info but it fails. i cant even connect to itunes store from itunes.
    basicly my itunes cannot conect to the internet. PLEASE HELP.

    Are you allowing iTunes to communicate through the firewall ?
    Enable it if not. If you did a software update or a windows update, the firewall might have disable some of your allows...

  • I cannot connect to the internet after switching providers.  I've changed the email address associated with the new account but am sure there is something else I need to change.  Can anyone help me?

    I cannot connect to the internet after switching providers.  I've changed the email address associated with the new account but am sure there is something else I need to change.   I have also changed the apple information as well including user name and password.  Can anyone help me?  (This is an ipad question).

    Apple ID: Changing your Apple ID
    http://support.apple.com/kb/ht5621
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    iOS: Changing the signed-in iTunes Store Apple ID Account
    http://support.apple.com/kb/ht1311
    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
    http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are drooping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    iPad: Issues connecting to Wi-Fi networks
    http://support.apple.com/kb/ts3304
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    10 Ways to Boost Your Wireless Signal
    http://www.pcmag.com/article2/0,2817,2372811,00.asp
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
    You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • HT1923 When trying to access i tunes store when in I Tunes i cannot connect to the internet - any thoughts?  i have tried un-installing and re-installing but no joy

    When trying to access i tunes store when in I Tunes i cannot connect to the internet - any thoughts?  i have tried un-installing and re-installing but no joy

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Just bought MacBook Pro, cannot connect to the Internet at home. I have wifi at home and my iPad and cell phone can connect to the wifi

    Just bought MacBook Pro, cannot connect to the Internet at home. I have wifi at home and my iPad and cell phone can connect to the wifi

    ***   When you post for help, please state which OS X is installed.
    If you aren't sure, click About this Mac from your Apple menu 
    Troubleshooting advice can depend on that information.

  • My Macbook Pro cannot connect to the internet using an ethernet cord.

    My Macbook Pro cannot connect to the internet using an ethernet cord. It was working fine for weeks, then all of a sudden just stopped. What could the problem be?

    Hi bean07670,
    If you are having an issue with the Ethernet connection on your MacBook Pro, you may find the following article helpful:
    Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection
    http://support.apple.com/kb/TS1317
    Regards,
    - Brenden

  • I am trying to connect to my friend's wifi, i have a very strong signal indicated on my ipad, but cannot connect to the internet.  Yesterday i connected without any problem, can anybody tell me why i cannot connect today?

    i am trying to connect to my friend's wifi, i have a very strong signal indicated on my ipad, but cannot connect to the internet.  Yesterday i connected without any problem, can anybody tell me why i cannot connect today?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

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