HT3209 I have purchased SD version of movies on iTunes, how can I repurchase the movies in HD?
I have purchased SD version of movies on iTunes, by mistake, so how can I repurchase the movies in HD?
Hello johnlst
If there is an issue with the purchase then report the issue of your purchase to the iTunes Store. For future reference also make sure that the default for purchases are for HD and by default they should be in HD.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Apple TV (2nd and 3rd generation): Troubleshooting playback performance
http://support.apple.com/kb/ts3623
Regards,
-Norm G.
Similar Messages
-
I have Iphone 4, version 4.3.3 (8J2) How can i remove the brightness toolbar from the main page, below the applications above the shorcuts?
There is no brightness toolbar unless your iPhone is jailbroken. If so, you can try to restore to remove the JB.
The only place brightness exists is under Settings. -
I can uncheck tv shows and when I sync music or app purchase the tv shows do not sync unless they are marked us unwatched. I have put digital copies of some blu-rays into itunes and I cannot get them to be in itunes without syncing when sync new purchases. How can I keep the movies in itunes for storage but keep them from going to the device and taking up memory when I am not needing them?
Just untick Sync Movies or change the drop down below to selected movies.
tt2 -
My movie is not downloading but the movie extras are, how do i get the movie back without repurchasing it? I've tried searching through my available downloads but only the extras showed up not the movie. All my other movies are there including the extras from the movie. I really want the movie & I don't want to repurchase it if I can avoid it.
When I tried to get it through my Purchased in iTunes - iStore it says
" You have already purchased this item"
"You have alreaady purchased this item but it has not been downloaded. To download it, select Check For Avaliable Downloads from the Store menu."
Which leads me right back to having all the other tv shows & movies that aren't on my laptop downloading but not the actual movie I want. I already have the extras but I really would like the movie .
Any help or advice would be appreciated
Thank YouSee Recover your iTunes library from your iPod or iOS device.
tt2 -
I can't find half of my purchased movies in itunes how can i retrieve them?
i can't find half of my purchased movies in itunes how can i retrieve them?
Go to the iTunes Store, log into your account, and click the Purchases link under the Quick Links. From there you should be able to re-download some or all of your purchased content. Note that not all content has been licensed for re-downloading in all countries at this time; you can see what content you can download here:
http://support.apple.com/kb/HT5085
In addition, not all movie students have agreed, and not all movies are available from those studios that have, even in countries where movies are in general available.
For more information, see:
http://support.apple.com/kb/ht2519
Regards. -
The movie I rented at itune store failed to download. I tried to download it again, but it seems I would be charged again if I download. How can I download the movie I have already paid without being charged twice?
Hello ktsuchiya
If you can get your rental to download by going to Store > Check for Available Downloads, then report the issue to the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I rented a few movies and downloaded them to my computer. Before they had been viewed, I updated my iTunes software and the movies were no longer in my library. How can I access the movies as I have already paid for them?
Try here > iTunes Store: Transferring purchases from your iOS device or iPod to a computer
iCloud doesn't support movies...
iCloud backs up your:
Purchased music, TV shows, apps, and books
Photos and video in the Camera Roll
Device settings
App data
Home screen and app organization
Messages (iMessage, SMS, and MMS)
Ringtones
From here > Apple - iCloud - Store and back up your content in iCloud. -
i have a windows based pc and on iTunes i have downloaded some movies. i have an apple tv set up under a different account. how can i stream the movies from my pc to someone else's apple tv?
If you wish to use home sharing then you need to setup the Apple TV under your ID.
-
i purchase a movie with my ipad but i sold it and never synced it with itunes how do i get the movie back??!
Unless you are in the US then films can't currently be re-downloaded from the store (and not all films can be in the US). If you are in the US then you could see if it's in the Purchased link on the left-hand side of the iTunes store home page for re-downloading : http://support.apple.com/kb/HT2519
-
if I don't have apple tv how can I watch the movies on my tv because my computer is in a different room from the tv?
If you no longer have, or access to, the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five, (Please Note: this can only be done Once every 12 months) and then re-authorize your current Computer(s) one at a time.
Authorise / Deauthorise About
http://support.apple.com/kb/HT1420 -
I have paid for a movie rental, when trying to download but wifi got interrupted , therefore I can't see the movie in the download section , it's disappear and I have paid for it , how can I find the movie and continue the download ?
In the "Store" menu, click "Check for Available Downloads"
-
I purchased a movie through iTunes and half way through the movie it freezes up
I purchased a movie through iTunes and half way through the movie it freezes up.what can I do to fix this problem?
How to report an issue with Your iTunes Store purchase
-
I downloaded a movie twice. How can I cancel the other one and get a refund?
I downloaded a movie twice. How can I cancel the other one and get a refund?
If you are speaking of an iTunes purchase, you will need to contact iTunes Customer Service and explain the situation. Their written policy is kinda cold, in that they say they don't issue refunds for erroneous purchases, but I have found them to be a bit more understanding and helpful than that.
Start by calling Apple at 1-800-275-2273 (if in the US) and ask to be connected to iTunes Customer Service. -
I've just downloaded a sd movie from iTunes with my ipad but the movie will only play for 13s then a msg comes up saying "could not load video! I've paid for it and downloaded the whole thing ! Can anybody help me pls?
Hello Lcw2610,
I would recommend deleting the affected movie from your iPad, and redownloading the movie.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Download past purchases
http://support.apple.com/kb/HT2519
If the issue persists, please do report the issue to the folks in our iTunes Store.
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen -
I bought a movie on iTunes and it plays half the movie and stops. I can not get it to play after it stops. What can I do to get it to play the rest of the movie?
Hi, Jjenjen30.
Thanks for the question and I believe we have a solution. The best option would be to delete the movie that is giving you an issue and redownload it via the iTunes store past purchase option. I have included a couple articles that will show you how to process these steps.
Deleting files from the iTunes library and your computer
http://support.apple.com/kb/ht3842
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If this does not resolve the issue, then iTunes might need to be notified to let them know there is a problem with the content. I have included the steps on how to let them know.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Cheers,
Jason H.
Maybe you are looking for
-
Photoshop CS2 will not get beyond initialisation anymore
I am using (or was) Photoshop CS2 Win XP Home Intel 4 3.06 Ghz processor 2GB RAM Nvidea GeForce FX Go5100 video card 128Mb, IRQ 16, BIOS 4.34.20.85.08 Packard Bell easynote H5 After updating Nvidea drivers when I load Photoshop after starting initiat
-
Is there a way to unload content from a scrollpane componant?
Hello, There's is probably an easy answer to this but i'm new to web design and probably took the hard road with using Flash CS4. My problem is that i have text imported from Photoshop as a movieclip loading into a scrollpane which works the way i wa
-
How to use getEquipmentStatusCondition() ?
Hi, I would like to use the function getEquipmentStatusCondition to filter mly equipment list. But, during the process an exception is launch. After debug, i've seen it is at this point (in the UIHelperImpl.java): if (parent == null) { ---> size = ((
-
All updates failing, Setup already running
I'm unable to successfully update anything through the Adobe Updater—it seems to think that another instance of the installer is currently running. I've tried both logging out and restarting to no avail. There's probably a lock on some file that's ca
-
I have elements 9.0 and when I try to upload new pictures it says the catalog is corrupt. Any fixes for this?? Thanks