HT3209 No audio on downloaded tv episode. All others play fine

I downloaded the latest TV episosode of SOA but there is no audio. How do I getthe audio portion?

I have this same problem as well. The first two episodes play fine, but there is no audio on the third. I can't get any help from iTunes.
Is there a way to cancel the season pass, so I can purchase it from another source, and not have to put up with iTunes blaming me for not buying the extended warranty on my iMac?

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I just download an album into iTunes, all songs play fine on iPad, iPhone, but on my Mac there is one song that only plays 10 seconds and then skips to the next song. How do I download onto my Mac again?

I just downloaded an album into iTunes, all songs on album play fine on iPad, iPhone, but on my Mac there is one song that stops 10 seconds into it and then moves to my next song. Can I download this song again? How?

Other people have been having similar problems with songs over a number of days.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

On my iPhone 4s the video play back , the audio is very low . All other audio is good on phone even older video plays nice and loud . I have no idea what is wrong?

On my iPhone 4s taking video then playing back ,the audio is so low you can barely hear it . I played older videos and the audio works perfect . All other audio works perfect on the phone too. I have no idea what is going on ?

Hey!
I have tried holding down the home and power button countless of times. It doesnt respond at all. Plug my phone to a charger and hold down the power button and my phone switched on. But it said Activation Required and said connect to Itunes. As e screen remains on the connect to Itunes screen, I disconnect the charger from my phone and my phone went dead instantly. My battery is full btw. Tried connecting to Itunes through my Macbook Pro but iTunes doesnt detect my device and the apple logo flashes for about a few seconds on my phone and then disappear and then came back on again. My Iphone has been connected to my laptop for about 30 mins and the apple logo has been coming on and off for 30 minutes now and Itunes has not detect my device yet.
SIGHHH.

Why does my hd space say it has 0 audio, 0 photos and mostly all 'other' (yellow)?

My HD space had maxed out so I purchased "duplicate finder". Before I used duplicate finder, my files mainly were audio and very few other (yellow portion). My HD space has maxed out again but now, it's zero audio, zero photos and practically all yellow. That is impossible for me to have zero audio and zero photos. And what is "other"? I hope someone can help me on this...thanks in advance!

For information about the Other category in the Storage display, see this support article.
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then reboot. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown asBackups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Reboot and it should go away.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
Install ODS in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The application window will open, eventually showing all files in all folders, sorted by size with the largest at the top. It may take a few minutes for ODS to finish scanning.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with ODS, quit it and also quit Terminal.

I am trying to access tax forms from the IRS. I download them to my comuter and they read fine (version XI). However, when iItry to open them on another computer (version 4) they will not open. Version 4 opens all other documents fine, just no the ones

I am trying to access tax forms from the IRS. I download them to my comuter and they read fine (version XI). However, when iItry to open them on another computer (version 4) they will not open. Version 4 opens all other pdf documents fine, just not the ones from the IRS. Any ideas?

Version 4 is oh so old.
The IRS and many other providers of forms are using products like LIveCycle which require at least version 7.05.
Saving, Filling, and Printing PDF Files
We use Adobe Acrobat PDF files as a means to electronically provide forms & publications. You will need to have the Adobe Reader software installed to access them (available FREE from the Adobe Reader download page on Adobe's Web site). We recommend using the most recent version of Adobe Reader.

No audio in Quicktime or Frontrow. Video plays fine in VLC.

Hi,
I have some xvid videos. They play fine in VLC. They don'y play audio in Frontrow or Quicktime. Stream 1 mpga audio codec. I can't find a solution to this. Also have some video off a sony recorder which again will play in VLC but isn't recognised as a movie file has extn .mpg. Audio is a52 and video mpgv. Have looked through forums someone solved this but hasn't given solutions.
Mike

I had the same problem - downloaded Xvid movies play fine in VLC, but have no audio in Front Row.
Try this for a quick free solution: http://www.perian.org/
Fixing this sort of codec issue with Windows Media Centre would usually take me about 3 days. This took 3 minutes now I have a Mac.

HP Photosmart Premium c 309g will not print black, all other colors fine. Shows ink levels fine,

Have photosmart premium c309 g connected wirelessly to I Mac and Mac book pro. The unit suddenly will not print black. Ink levels show all good. All other colors print fine. When check HP utility and go to print quality diagnostics, a box appears that states cannot print PQ page--make sure printer is turned on. If I tell it to print a page, it immediatly connects and prints all colors but not black. How can it print regular page but not receive message to print PQ page? "make sure printer is on" ??

I have this exact same problem with the same printer. Printer will not print black. My macbook pro is connecting to the printer but shoots out a blank page. I just put in a new ink cartridge even though it was not low on ink. Please help.

Subscribers can't download certain episodes but rss is fine

Im hosting a podcast that has about 20 episodes currently on the server. Through my webpage and rss file, everything works AOK. There are also people that have told me they are able to download most of the episodes through iTunes. However, I keep getting feedback that past episode 214, several subscribers can't get the rest of the shows. (IE 214-220).
One email said this:
Hey there,
I know we are still working out some bugs. Wanted to let you know, I got another message on facebook "Been digging your mix sets and for awhile. Want to download your podcast via iTunes, but each time I try to get one it fails"
still I went to the iTunes links and some of the older ones work but the last 4 that are up wont play saying "streaming server cannot accept anymore connections at this time".
So I am a little bit baffled because I as well as many others don't appear to have issues. But a lot of others say they are having trouble.
Thoughts?
Thanks,
Audrey

It's quite impossible to make any comment without being able to look at the iTunes Store and the feed file. Do you feel like posting the URLs for these? You get the iTunes one by right-clicking on the podcast image in the Store page and choosing 'copy to clipboard'. Please include the http:// in both cases.

I need to down load the new version of itunes to my computer will it delete everything i have already downloaded from itunes all my play \lists/

I need to download the new version of itunes to my computer will it delete everything I have purchased in the past and my playlists?

To back up the suggestion above, here is a suggested backup strategy.
tt2

Apple TV 1 Not Showing in iTunes 10.6.1, All other devices fine!

Win7 64 all current updates. Itunes 10.6.1.
Two ipads, two iphones, wifes iMac all show in home sharing or devices node. However, suddenly after updating to 10.6.1 itunes, Apple TV1 is not there and won't appear. Wireshark on the pc shows the bonjour mdns query from my pc ip address, and a response from the apple tv, but that's all. itunes never picks it up. The tv will download shows from the internet, youtube, music, etc but now I can't sync my music collection, etc. Apple has now broken functionality for me in each of the last 2 itunes releases.
No amount of restarting, resetting, etc etc has fixed. And the diag tests on itunes NEVER seem to be able to connect to itunes store. I can view my account info but clicking any links, like Manage Devices, gives an error.
My version of Windows7 is the N version, I think it was for Europe, no windows media player was installed, etc. Perhaps the ongoing problems I've had relate to that?
Who else out there is giving up on apple home sharing products and if so what alternatives are you considering?

The Apple TV 1 doesn't use homesharing.
Navigate to Settings > Computers > Your Library on the Apple TV, you may be told you will lose all synced content, but you can sync it back afterwards, you won't lose any purchased content that has yet to be transferred. Then select Settings > Computers > Connect To iTunes, note the passcode that appears on screen, click on the device in iTunes and enter the passcode when prompted.

HT1689 I downloaded 2 music singles, they played fine, now they've disappeared, I have the receipt, when I try to report the problem it says cannot connect to iTunes Store! Help!!!

Please help! How can I download them without paying for them again. If I view my download history, they show up, but if you click on them, the option is to buy them, rather than play or download.

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those two tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

FF will not start for ONE Windows 7 User. All others work fine.

I try to start FF and it hangs. Loads into Project Manager, but no browser window.

So then I need to amend the title to "firefox.exe -P works on all Windows USERS except one.
Can I adjust the profile for User A from a Windows logon for User B?
type into the Run dialog "firefox.exe -P" and the system just stares at me...no UI, no GUI, no dialog, nothing.
and yes, I have uninstalled, uninstalled deleting profiles, started in safe mode, and uninstalled and removed all FF references from Regedit.
I've done everything short of a rollback to ver 2.0

Apple TV 'Trailers' App stops starts all other streaming fine, why?

Hello,
Just bought an Apple TV (I think that makes it 3rd generation?). Netflix streams fine, movie previews from itunes stream fine but when I use the Trailers app built in to the Apple TV it stops and starts a couple of times through the majority of trailers. Why is this particular app getting it wrong when everything else works? I've not rented a film yet but obviously a 2h hour film isn't comparable to a 2 minute trailer.
My internet speed clocks at about 9Mb/s
Anyone any ideas?

You probbably have it set to use HD resolution, and Trailers are higher quality in genral anyway making them more demanding on your network connection to be able to watch.
Yes I found that option previously but didn't make the link as it is in the settings menu under 'itunes store' which I presumed was specifically for....the itunes store, plus on the play button in the Trailers app it still says HD regardless of your settings.
Also not the same thing. Rentals have to be fully downloaded first, they are not streamed so it does not matter if your connection is slow it will just take longer to download, but you can watch it un-interrupted then.
Is the Apple TV different from say renting on your laptop? because that gives you the option to start playing the movie prety much straight away without downloading the whole movie.
I am guessing you are using WiFi. I would start by trying a wired connection and see if that resolves the problem.
I will give the wired connection ago at some point, but watching trailers in SD for now is good enough, just need to try renting a film to make sure it works wireless as that i my prefrence. Thanks for your help!

Imovie won't let me "export as quicktime". It is only for one specific project, all others work fine

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When I choose the option "export using quicktime", it starts the export and then just stops - no error message. It works for all my other projects, but not this specific one - any ideas what could be wrong? Fairly desperate as I am supposed to show this tomorrow!

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I have bought loads of music off itunes before and loaded to my iphone. I recently bought an album that for love nor money will not load to my iphone although is clearly visible in my itunes account. I have tried removing it and resyncing it, reloading it, syncing and then reloading the whole phone but still to no avail. Any ideas what I might be missing!?
Thankies
Sarah

Hey Sarah!
Have you updated your phone to iOS 5.1.1? I know the most recent update aided to resolving this issue. If you have updated, though, does the album look like its downloading and then stops or "crashes" at the very end?

HT3209 No audio on downloaded tv episode. All others play fine

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