HT3406 i bought a i-phone 4s from cex i reset the phone to factory setting ow i am stuck on activion lock and no way to contact preveious owner and cex wont take it back as i dont have the receipt anymore how can i fix this or get in contact with the prev

i wud be gratefull for any help
like i say i bought it from cex working then as soon as i rset it to factory setting it ask for the person email and password but cant return it as i havent got the recipet anymore

You can't fix this, called Activation Lock, & currently there is no way around it. With no way to contact the previous owner, & no way to get your money back, you own a useless paperweight.
Apple can't/won't help you.

Similar Messages

  • I just bought the creative suite for windows but I have a mac so how can i fix it or get my money ba

    I just bought the creative suite for windows but I have a mac so how can i fix it or get my money back?

    Contact support and get this sorted out.
    http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
    BTW the platform swap is for current version of Adobe software only, if you have older version then you may have to look for Cross-platform upgrade.

  • No matter what wi-fi I'm connected to or browser I'm using, webpages take forever to load or they never load at all. Other computers do not have any problems. How can i fix this?

    No matter what wi-fi I'm connected to or browser I'm using, webpages take forever to load or they never load at all. Other computers do not have any problems. How can i fix this?
    I've tried safari, chrome, firefox...I've cleared the cache as well. This has been going on for several months and used to be tolerable as it was not every website. Now it has become every website and is impossible to deal with. My roommates computer and my cell phone connect fine. I'm fully connected to the router yet websites don't load. I'm using 10.7.5. Thank you!!

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • TS2755 When I try to send an imessage to my husband using my new 5c it sends the message back to my phone and not to my husband. However i am able to so far send a message to anyone else! How can i fix this?

    When I try to send an imessage to my husband using my new 5c it sends the message back to my phone and not to my husband. However i am able to so far send a message to anyone else! How can i fix this?

    I am having the same problem and I have tried everything to fix it. Are there any solutions?

  • I have a really old Itunes account.  I no longer have the email and when I go to put in my birthday it is coming up wrong because the birthday on the account does not have a year.  How can I fix this?

    I have a really old Itunes account.  I no longer have the email and when I go to put in my birthday it is coming up wrong because the birthday on the account does not have a year.  How can I fix this?  I have about 70 downloaded songs on this log in that I would like to get back.
    Thank you in advance.

    Contact iTunes customer support.

  • TS3694 i have a problem 3194 how can i fix this white screen

    i have a problem 3194 how can i fix this white screen

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes.
    Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw

  • I just installed ios 8 update and now my email won't open and I can't receive calls.  All of my apps have been updated.  How can I fix this?

    I have an iphone 5 and I just installed the latest ios update and now I can't open my email app and I can't receive calls.  All of my apps have been updated.  How can I fix this?

    Try a reset on the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. If it still isn't working, then restore the phone.

  • I'm unable to open Safari.  I keep getting a alert security message Suspicious Activity Might Have been Detected. How can I fix this proplem?

    I'm unable to open Safari.  I keep getting a alert security message Suspicious Activity Might Have been Detected. How can I fix this problem?

    You may have installed the "VSearch" trojan. Remove it as follows.
    Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
    Back up all data before proceeding.
    Step 1
    From the Safari menu bar, select
              Safari ▹ Preferences... ▹ Extensions
    Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
    Reset the home page and default search engine in all the browsers, if it was changed.
    Step 2
    Triple-click anywhere in the line below on this page to select it:
    /Library/LaunchAgents/com.vsearch.agent.plist
    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
    Repeat with each of these lines:
    /Library/LaunchDaemons/com.vsearch.daemon.plist
    /Library/LaunchDaemons/com.vsearch.helper.plist
    Restart the computer and empty the Trash. Then delete the following items in the same way:
    /Library/Application Support/VSearch
    /System/Library/Frameworks/VSearch.framework
    ~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
    Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
    The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
    This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • HT201209 I keep getting a 3212 error; iTunes cannot connect to the iTunes store, howver i have internet connection.  How can i fix this problem?

    I keep getting a 3212 error; iTunes cannot connect to the iTunes store, however i have internet connection.  How can i fix this problem?

    Hello achaie,
    We've an article which details troubleshooting steps that can help get iTunes reconnected to the iTunes Store.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    Allen

  • My photos will not keep the filter on when I enlarge them. When I show the thumbnails of them in the photos app, I can see the filters, but I can't when I enlarge them. (I have iOS 7). How can I fix this?

    When I open the Photos app, and I see all the thumbnails of the photos I have taken, I see the filters on the photos that should have filters. For some reason, when I enlarge a photo with a filter to full screen, the filter is removed. But when I go back to the thumbnails, the filter is restored. How can I fix this?

    I suggest either learning to use the iPhone or going back to a $15 phone if these are the most important features of a phone to you. Start here: http://www.apple.com/support/iphone/

  • I recreived an IPOd classic from a friend.  When I try to download my Itunes Library it says I don't have access priviledges.  How can I fix this?

    I received an IPOD classic from a friend.  When I try to download my Itunes library it says I do not have access privileges.  Help, how can I fix this?

    Here is an old post which might help you.
    https://discussions.apple.com/message/9644723#9644723

  • Apple mail 5.2 Mac OSx 10.7.4 takes 120 secs to send even 1 word email? How can I fix this?

    Apple mail 5.2 Mac OSx 10.7.4 takes more than 3 minutes to send even 1 word email? How can I fix this?

    You may get an answer here at the Mountain Lion discussion, but I'd suggest Lion folks are more likely hanging out at the Lion discussion page:
    https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion
    A little more info would be helpful- when did this start, ever able to send in a timely manner, etc.
    Good luck.

  • I need help i have just bought snow leopard for my mac reading that it can be downloaded onto a 10.4.11 1.86GHz Intel Core 2 Duo but it says i dont have enough ram space how can i solve this?

    i need some help i have just got the Mac OS X as i have recently been given a mac with 1.83 GHz Intel core 2 duo and on 10.4.11. However it says i dont have enough ram how can i solve this?

    http://store.apple.com/us/mac/mac-accessories/memory
    Other than Apple there are only two vendors with which I have personal experience and can recommend: Crucial and OWC. People have reported problems with many other brands, yet Crucial and OWC's prices are as good as any you are likely to find. Patriot is another brand recommended by ASC contributors but I have no experience with them.
    Go to Crucial and download the little app that examines your system and recommends RAM upgrade options.
    Their prices are good but don't have to buy memory from them - determine what you need and buy it from Crucial or OWC / MacSales. 

  • I'm stuck at the set up as new iPhone or from back up screen after updating to iOS8. How can I fix this?

    It's updated but I can't get rid of the set up as new phone or from a previous back up screen.

    Are you using the same Apple ID and password that has been used to set up the phone for the very first time?
    iCloud: Find My iPhone Activation Lock in iOS 7
    If yes, did you try to connect in recovery mode to set it up?
    If you can't update or restore your iOS device

  • I did a factory reset on a droid charge, and now i have no network service , how can i fix this?

    my droid charge locked in airplane mode,so i factory reset it, now when i try to get it working again, there is no service.

    Try removing the SIM card, turn phone off, then reinserting it and powering the phone back on.

Maybe you are looking for