HT3529 My icloud account keeps reverting back to my old account on my iPhone?

Why does my newly created Apple iCloud account keep reverting back to my old account, which happens to be my ex husbands email?

Sign out of the account on the device and sign in with the new account.
Just keep in mind that purchases and content are permanently tied to the account they were acquired with.

Similar Messages

  • TS5223 After my iphone updated to ios7, it reverted back to my old icloud account which I do not know the password, do not have access to the email it sends the reset to and the reset for security options say my birthday information is wrong.

    Help!!! I've lost all of my contacts and information after the ios7 update. After the update I plugged my phone into my MacBook and it reverted back to my old icloud account. I checked my MacBook and everything on there is connected to my new icloud account. I'm not sure why this has happened, but I have been trying for two days to get my new icloud account back. My phone won't allowe to log out of the icloud account it is logged into because I don't know the password. Simple solution, reset the password. Not so simple. I don't have the email address associated with the account anymore. So I attempted the security question option. When I entered my birthdate, it said that it was incorrect. I have tried multiple times and nothing will work. Can someone please help me??

    If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • I recently changed my password to my apple id and was able to log into everything fine except the icloud on my ipad.  It reverted back to an old apple id and I don't know the password.  I have tried all the suggestions and no luck.

    I recently changed my password to my apple id and was able to log into everything fine except the icloud on my ipad.  It reverted back to an old apple id and I don't know the password.  I have tried all the suggestions and no luck.

    You didn't say what you've tried, but f the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • Hi everyone .Can someone tell me how to change my calendar times from pacific time zone to australian western time permanently,it keeps reverting back to pacific

    Hi everyone Can someone tell me how I can reset my icloud calender  from pacific time zone to australian western ,it keeps reverting back to pacific all the time
    cheers 

    Settings>General>International>Region Format

  • HT4864 The Outgoing Mail Server drop down box in mail setup keeps reverting back to 'None' - anyone have any ideas why?

    Hi
    I've been having difficulties with mail on my Mac and have checked all the settings.  I have three mail accounts, 2 iClouds (different acct names) and 1 bigpond account. 
    Whenever I change the outgoing mail server drop down boxes for the iCloud accts and save my changes, I go out of it then when I go back to the iCloud accts the drop down boxes for both iCloud accounts have reverted back to 'None'. 
    Is this of any relevance?  Is it 'normal'? 
    I've tried deleting all mail accounts and adding them all again but the same thing still happens. 
    I have been on Apple Support and followed the Mail Acct setup tutorial.
    I'd appreciate any help on this matter thanks.

    Thanks for your reply Winston Churchill.
    Because I'd been having problems which had recently been resolved by AppleCare Support I decided to go through all my accounts and check their individual settings.  I found a Tutorial on Apple support for setting up or verifying email account settings and found mine were different so I changed it.
    In any event I took your advice and just went with the option of automatically setting the iCloud accounts up and I haven't had anymore problems thus far - fingers crossed.
    I do however note that my drop down box in account settings still says 'none' for the outgoing mail server and the 'use this server only' check box isn't ticked despite being ticked in the 'verify account' info on the tutorial, so hence my question to the community - did this matter and what was the difference?
    I will let sleeping dogs lie I think and will see how I go.
    Many thanks for your help.

  • My APPLE ID is NOT working properly. I am frustrated beyond belief I have tried time and time again to change my apple ID and it keeps reverting back to my original ID!! I even set up a new email to try to submit a new id and it still does not work

    My APPLE ID is NOT working properly. I am frustrated beyond belief I have tried time and time again to change my apple ID and it keeps reverting back to my original ID!! I even set up a new email to try to submit a new id and it still does not work

    To change your Apple ID, follow these steps:
    Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID", and sign in.
    If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID. If you are unable to receive messages at your trusted device, follow the guidelines for what to do if you can't sign in with two-step verification.
    In the "Apple ID and Primary Email Address section," click Edit.
    Enter the email address you want to use, then  click Save Changes. Apple will send a verification email to that  address.
    Open the  email  from Apple, then click Verify Now in the email.
    When the My Apple ID page opens, sign in with your renamed Apple ID.
    If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID.
    After you see a message indicating that verification is complete, remember to update all of the stores and services that you use with your  Apple ID.

  • Alpha Channel Settings keep reverting back to "Ignore"

    Hey All,
    Just diving into FCPX and I had a question about the alpha channel. After finding the Alpha setting in the inspector, I switched to it premultiply. However, upon clicking out of it, the inspector reverts back to "ignore alpha." It does this whether I change the clip in teh Project or the Library. The title animation I'm using was exported from after effects with the animation preset.
    Is there a reason why it keeps reverting back to the ignore alpha setting?
    Thanks

    The computer may require a reset of the +system management controller...+
    • Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/HT3964
    There had been a reset method in prior models of PPC powerbooks, etc
    that worked by putting your palm/hand flat over the trackpad for a few
    seconds, then moving it one direction in one pass. However, that seems
    to not be suggested in remedies to resolve Intel-based trackpad issues.
    Hopefully the SMC reset will help.
    Good luck & happy computing!

  • Whenever I work on my Mac it keeps reverting back to the previous settings once I restart.....Please Help!

    Whenever I work on my Mac it keeps reverting back to the previous settings once I restart.....Please Help!

    Do you mean that all changes you made to your files are lost, or do you mean that changes to your preferences are lost? For example, pick any small file, make a copy of it, and put the copy on your Desktop. After rebooting, is the copy still there?

  • My Adobe programs keep reverting back to CC instead of 2014.

    My Adobe programs keep reverting back to CC instead of 2014. I have tried restarting my computer as well as uninstalling and re-installing Photoshop, Illustrator and InDesign. InDesign won't install at all but it doesn't give me an error code, it just says "Installation Error."

    Is this about internet shortcuts on the desktop or bookmarks on the Bookmarks Toolbar?

  • Changing "Reel" number keeps reverting back to old number.

    I have a situation where I changed the reel number on about 75 tapes that I have. After changing the #'s, I noticed that about 65 of the changes kept and about 10 keep reverting back to what they were before I changed them. Any ideas on why this is happening? As an example, I had the tapes numbered as: 1001, 1002, 1003, etc but decided to be more specific with my tape labeling and changed them all to HT1_1001, HT1_1002, HT1_1003, etc. All the changes stuck except for a select few. I've even tried dragging the source quicktime file (which is labeled correctly) back into the project...to no avail.

    I don't think I would have thought of that, assuming your capture scratch was all on one drive. Thanks for posting your solution, hardly anyone ever does that around here.
    bogiesan

  • Imovie on iphone problem, music will not sit in desired timeline and keeps reverting back to the start of the project instead. Have tried to move but it won't stay

    imovie on iphone problem, music will not sit in desired timeline and keeps reverting back to the start of the project instead. Have tried to move but it won't stay

    Sorry G23 - I like birds ;)
    I suggest you start another thread as I don't know the answer to that one but this might help:
    Go to settings - general - usage -   Her e you might find some data hogs
    Good luck

  • I am having trouble removing/changing my iphone id. It keeps reverting back to my partners id any help would be appreciated.

    I am having trouble removing/changing my iphone id. It keeps reverting back to its previous id. How can I fix this problem?

    Jgreg14 you have my sympathies. 36 hours ago while using my iPad I was told that my Apple ID had been disabled. Like you I went to the forums, reset my password, and also like you, nothing changed. I have contacted iTunes support and after 24 hours they responded with this:
    Cesar here from the iTunes Store Support Team. Your inquiry is very important to me, so I have requested assistance with the issue you reported. You will receive an email after the matter has been investigated and further information is available.
    Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible. Take care!
    Boy do I feel special. I sat on the phone to the UK helpline for 30 minutes, and have been told my case has been elevated to "URGENT".
    Basically I was wondering if you ever got your problem sorted out?

  • Hi, I want to revert back to my old apple id password (6 digits). The complicated password now is not very user friendly to me.

    Hi, I want to revert back to my old apple id password (6 digits). The complicated password now is not very user friendly to me.

    Sorry I misinterpreted what it was that you want to do. The following gives the current password requirements: Security and your Apple ID - Apple Support
    There isn't any way to have a 6 digit numerical password -- as you already found. With the amount of password hacking going on currently, I suspect that if you were able to change it back you would be putting your account at a significant risk. You are being forced, but I think Apple is doing that with good intentions and that it is in your interest. You can complain (provide feedback) at https://www.apple.com/feedback/icloud.html

  • My apple ID has been hacked so I had to create a new account, how can I get my old account back??

    My apple ID has been hacked so I had to create a new account, how can I get my old account back?? My iPhone and iPad are linked to the account i lost

    freedone wrote:
    Great! Yes mysterious is best way to describe internet eh lol. It could be that I have asked other questions that had absoulutely no relevance to the current q,  onto previous questions. So I am going to look thru them all..
    I did say m i s c h i e v o u s  didn't I? Mysterious it is though too.
    Regarding the latter, I have some tips for searching... (WARNING: I don not have a high opinion of the Forum Search abilities)
    Discussion Search
    https://discussions.apple.com/search.jspa?type=discussion&q=Great!&author=%2Fpeo ple%2F946207&sort=updatedAsc
    The above is what is called "Space Search"
    I used the first word of you above post " Great! " with a couple of filters applied - found this thread and one other
    If you can think of any term you may have used, it may be of some benefit to use this search
    ELSE
    I am VERY fond of Google "Site Search" for all of Apple.Com and its subdomains...
    a mere search for your username with quotes no brackets [ "freedone" ] yielded 313 results - but there IS another username "freedoneb" that may take up some of that real estate
    https://www.google.com/?gws_rd=ssl#safe=off&q=%22freedone%22+site:discussions.ap ple.com

  • Had an itunes account I shared with family.  opened a separate account when I got a new phone but can't transfer my music library.  How do I delete new account and go back to original shared account?

    I had an itunes account I shared with my family.  I opened a separate account when I got a new phone but cant't transfer my library of music.  I want to cancel new account and go back to original shared account.  How do I do this?

    Content is permanently tied to the account it is acquired with.
    Apple ID's cannot be deleted.
    Simply sign out of the undesired account and stop using it.  Sign in with the desired account.

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