HT3669 HP M1213nf MFP Printers can't scan using OSX Mavericks

I have 2 HP M1213nf MFP Printers they both install fine and printing is ok from OSX Mavericks and iOS devices however there is no sign of being able to scan from these. The articles on both apple and HP site just don't work as there are no scan options to click if you follow the instructions!
none of the described scan methods work ie using preview, image capture etc because there is no scanner shown
my current work around is install the scanner into windows 7 via parrallels.... nice one apple....
I would really much prefer to be able to scan natively into OSX

Well, you should qualify that statement.
It does not work under Mavericks (at least it doesn't for me in Mountain Lion). The OS support for this printer is gone.
The only "work" around here is to use the HP Scan application. Please correct me if I am wrong.
Yes, I have the Lion version drivers installed. See: https://discussions.apple.com/message/24142631#24142631

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I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

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Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Oct 22 19:24:23 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Removing client SUUpdateServiceClient pid=26457, uid=501, installAuth=NO rights=(), transactions=0 (/Applications/App Store.app/Contents/MacOS/App Store)
Oct 22 19:24:23 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Removing client SUUpdateServiceClient pid=26461, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Oct 22 19:24:23 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Removing client SUUpdateServiceClient pid=26458, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Oct 22 19:24:23 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Removing client SUUpdateServiceClient pid=26463, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Oct 22 19:24:23 --- last message repeated 2 times ---
Oct 22 19:24:23 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Removing client SUUpdateServiceClient pid=26462, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Oct 22 19:24:23 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Removing client SUUpdateServiceClient pid=26460, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Oct 22 19:24:23 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Removing client SUUpdateServiceClient pid=26463, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Oct 22 19:24:32 --- last message repeated 3 times ---
Oct 22 19:24:32 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Adding client SUUpdateServiceClient pid=29503, uid=501, installAuth=NO rights=(), transactions=0 (/Applications/App Store.app/Contents/MacOS/App Store)
Oct 22 19:24:32 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Adding client SUUpdateServiceClient pid=29534, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Oct 22 19:24:32 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Adding client SUUpdateServiceClient pid=29536, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Oct 22 19:24:32 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Adding client SUUpdateServiceClient pid=29535, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Oct 22 19:24:32 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Adding client SUUpdateServiceClient pid=29537, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Oct 22 19:24:32 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Adding client SUUpdateServiceClient pid=29532, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Oct 22 19:24:39 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Scan for changed products with previous 5 updates: 031-0655, 031-0810, 041-9835, 091-9716, zzzz091-9742 (plus 101 predicate-only)
Oct 22 19:24:39 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: Scan for client pid 452 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Oct 22 19:24:40 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: Catalog Not Modified since last scan ("14ff6-4e95d94970c40")
Oct 22 19:24:40 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: Using catalog https://swscan.apple.com/content/catalogs/others/index-10.9-mountainlion-lion-sn owleopard-leopard.merged-1.sucatalog.gz
Oct 22 19:24:40 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: Reusing previous package sources (SUCatalogPackageSource, SUContentLocatorPackageSource) for partial scan
Oct 22 19:24:41 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: No alternate URLs found for packageId MobileDevice (may be missing digest?)
Oct 22 19:24:41 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: elapsed scan time = 1.6
Oct 22 19:24:41 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Scan (f=0, d=0) found 5 updates: 031-0655, 031-0810, 041-9835, 091-9716, zzzz091-9742 (plus 101 predicate-only)
Oct 22 19:24:41 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: 041-9835 (ThunderboltFirmwareUpdate1.2-1.2): install-later not supported for restart-required update (options={
              customize = never;
              hostArchitectures = i386;
              rootVolumeOnly = true;
              type = firmware;
Oct 22 19:24:45 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Ramped updates marked
Oct 22 19:24:45 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: 041-9835 (ThunderboltFirmwareUpdate1.2-1.2): install-later not supported for restart-required update (options={
              customize = never;
              hostArchitectures = i386;
              rootVolumeOnly = true;
              type = firmware;
Oct 22 19:24:45 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Adding client SUUpdateServiceClient pid=29537, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com .apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent)
Oct 22 19:25:15 --- last message repeated 2 times ---
Oct 22 19:26:27 OSX-LUMAERINOR-macmini.local installd[9871]: PackageKit: Adding client PKInstallDaemonClient pid=452, uid=200 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Oct 22 19:26:27 OSX-LUMAERINOR-macmini.local installd[9871]: PackageKit: Removing client PKInstallDaemonClient pid=452, uid=200 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Oct 22 19:26:30 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Adding client SUUpdateServiceClient pid=3502, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/s toreagent)
Oct 22 19:26:30 --- last message repeated 2 times ---
Oct 22 19:26:30 OSX-LUMAERINOR-macmini.local storeagent[3502]: SUAppStoreUpdateController: combined state is 1
Oct 22 19:26:30 OSX-LUMAERINOR-macmini.local storeagent[3502]: SUAppStoreUpdateController: isDownloadRequiredForPostLogoutUpdate returning YES
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local storeagent[3502]: SUAppStoreUpdateController: combined state is 1
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local storeagent[3502]: SUAppStoreUpdateController: isDownloadRequiredForPostLogoutUpdate returning YES
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local storeagent[3502]: SUAppStoreUpdateController: start download session with 091-9716, zzzz091-9742, 041-9835
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: Added foreground transaction [0xc] for RAWCameraUpdate4.09-4.09, iTunesXPatch-11.1.2, ThunderboltFirmwareUpdate1.2-1.2
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: starting download of 091-9716 (RAWCameraUpdate4.09-4.09)
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: starting download of zzzz091-9742 (iTunesXPatch-11.1.2)
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: starting download of 041-9835 (ThunderboltFirmwareUpdate1.2-1.2)
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Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: Cannot register distribution for zzzz091-9742
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Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: error download of 041-9835: Error Domain=NSCocoaErrorDomain Code=513 "The file couldn’t be saved because you don’t have permission."
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local softwareupdated (200)[452]: SoftwareUpdate: Removed foreground transaction [0xc]
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local storeagent[3502]: SUAppStoreUpdateController: status for 091-9716: 091-9716 (a=0x1): download error (0 of 6619583) 0.0% -1.0s (error: Error Domain=NSCocoaErrorDomain Code=513 "The file couldn’t be saved because you don’t have permission.")
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local storeagent[3502]: SUAppStoreUpdateController: status for zzzz091-9742: zzzz091-9742 (a=0x1): download error (0 of 91147917) 0.0% -1.0s (error: Error Domain=NSCocoaErrorDomain Code=513 "The file couldn’t be saved because you don’t have permission.")
Oct 22 19:26:33 OSX-LUMAERINOR-macmini.local storeagent[3502]: SUAppStoreUpdateController: status for 041-9835: 041-9835 (a=0x1): download error (0 of 132099) 0.0% -1.0s (error: Error Domain=NSCocoaErrorDomain Code=513 "The file couldn’t be saved because you don’t have permission.")

Please disregard, I rebooted and then App Store was able to fix itself and finish the update. Thanks!

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