HT3669 What does this mean? Can't install the software for the HP Photosmart A510 series because it is not currently available from the Software Update server." My Imac finds the printer b ut when I go to install it, I get this error. Please help.
Can't install the software for the HP Photosmart A510 series because it is not currently available from the Software Update server.
That means you go here:
http://support.apple.com/kb/DL907?viewlocale=en_US&locale=en_US
to get the latest HP drivers.
Similar Messages
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I am trying to install my HP Photosmart 2700 wireless printer. I already have this printer installed on my other MacBook air and on my iMac.
I think I see what the problem is. Mac PCs have an internal database that tells them what's compatible, and what's not. All you should need to do is run Apple Software Updates before trying to install the printer. Even if there are no updates that need to be installed, the Mac's internal database will still be updated. Once you've done that the printer should install without any problems. For more information see the document linked below.
OS X 10.8 Mountain Lion: Installing and Using the Printer on a Mac with Mountain Lion
I am a printer tech for HP. -
Hi there
I am trying to install a HP 6300 printer. I can see it when I look to install initially. Then click on installa nd the process starts and I get a message saying it is searching for the software. However after 20 seconds or so I get the message: Can't install the software for the HP Officejet 6300 series because it is not currently available from the Software Update server. This has happned over and over. I have updated the OSx and am 10.8.5. It works on my Mac Book Pro and did once work on the Mac Book Air but stopped so I unistalled and tried to reintsall but no joy. How can i gte the right drivers onto the laptop so that the seach finds them and connects the printer that it already sees?
Many thanks
RobHello there. I understand you are experiencing issues installing your printer on Mac 10.8.5. This document will provide multiple methods on performing this task: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03378792
Please let me know if you have any other questions or concerns.
I work on behalf of HP -
I keep recieving this message for months since I upgraded to the Retina MacBook Pro, "Can't install the software for the Brother HL-4070CDW series because it is not currently available from the Software Update server." I am unable to install my Brother HL-4070CDW Printer. I have manually downloaded all the software directly from Brother as well as the Brother Printer Drivers from Apple, but still can not install
That means you go here:
http://support.apple.com/kb/DL907?viewlocale=en_US&locale=en_US
to get the latest HP drivers. -
This is the the alert I keep getting when i try to add this new printer
"Can't install the software for the Samsung CLX-3180 Series because it is not currently available from the Software Update server."
Im am having BIG problems getting my printer to be recognizedwater bar wrote:
I am getting the identical error message for an HP Officejet 7200 series printer.
First there is a message that software is available from Apple. You click to get it. Then it tells you that it is not currently available from the software update server.
I am running OS 10.8.2. Printer is on my home network (not USB).
I went to the Apple Software Dowload site and re-downloaded the latest "HewlettPackard Printer Drivers" (v.2.12) and installed them (twice). No dice.
Anybody found a way around this problem?
I solved all print related issues by avoiding HP, worst software I ever saw, this may not work for you though. -
I suddenly can't use my printer! It stopped working, so I followed apple's advice and deleted the printer, downloaded a new driver, now I get this message when I try to install it:
Can't install the software for the Brother HL-2040 series because it is not currently available from the Software Update server.
How do I get my printer working again??Where did you download the new driver from ?
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I'm trying to setup my Canon MX870 USB ink jet printer plugged into my Airport Extreme's USB port. However, I keep getting a message of; "Can't install the software for the Canon MX870 series because it is not currently available from the Software Update server." And then I have to click cancel.
The "Print & Scan" from System Preferences, can see the printer as it has the NAME: Canon MX870 series, and the LOCATION: 'the name of my network', and USE: MX870 series. But after clicking "Add", it tries to install the software (I've already installed the latest drivers however on my Mac Pro) and that's when I get this message;
"Can't install the software for the Canon MX870 series because it is not currently available from the Software Update server."
Any ideas, help would be greatly appreciated!
MartyHello Marty,
It sounds like you are not able to add your Canon printer in System Preferences. I found an article with steps you can take to resolve this:
Resolution
USB printers and Bonjour-enabled network printers
Follow these steps until the issue is addressed:
Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
Reset the printing system, then add the printer again.
If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
Contact the printer vendor or visit their website for further assistance.
You can find the full article here:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
I was able to print a couple day ago and can ot now, how do I fix? I also get an error message when clicking on the jobs in Epson of "Stopped - 'Filter' failed.
Step 1
Open the Sharing pane in System Preferences. If the Computer Name is not set, enter a name. You may first have to click the lock icon in the lower left corner and authenticate to unlock the settings. Then reinstall the EPSON update.
Credit for this solution to ASC user Yuengdog1983.
Step 2
If there's no improvement after Step 1, restore the following folder from the last backup you made before the EPSON update:
/Library/Printers/EPSON
You may have to reset the printing system for the change to become effective. -
I am trying to set up a new printer and I get the message in the heading. Ay ideas
Hi Jimmythree!
I have an article here that can help you troubleshoot issues with your printer and its interaction with OS X here:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/TS3147
You may also want to follow the link below to find the latest version of your printer's software and download it directly from the company's website:
Printer and scanner software available for download
http://support.apple.com/kb/HT3669
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
Can't install the software because it is not currently available from the Software Update server. this is the message that i get a few days now that i am trying to install windows through boot camp to my macbook!does anybody knows what i can do????
You keep it on the usb stick for after you boot into Windows. From Windows you install the Windows Support software on the stick. Do you realize that you need to buy and install Windows? The Windows Support software you downloaded is only the Windows drivers for your hardware.
Read the Boot Camp installation instructions and help guides located here: http://www.apple.com/support/bootcamp/ -
I try to get Windows 7 on my iMac 21.5-inch but on the Bootcamp Assistant I get this message,"Can't install the software because it is not currently available from the Software Update server." Please help me and thank you.
I have that problem too. There's many other discussion threads as well. Either Apple doesn't realize they have a problem, or they do and simply don't care. Either way, not good.
There is a workaround that I'm going to try next. Go to this webpage:
http://support.apple.com/kb/HT5634
Scroll down to the middle of the webpage. Hit "Expand All". Now, search the webpage for the Apple product name of your computer. It should be something like "MacBook Pro, 17-inch, Early 2008". If you're unsure what you have, open "About This Mac" (upper left corner of your screen, Apple menu), and hit "More Info".
Now that you've found your computer, read across the table, to the version of Windows that you want to install (32-bit or 64-bit). Hopefully you'll find a "4" or "5" there. Click on that number, to go to the download page for the drivers that you need. If you just see an empty box there, then you're out of luck....
Hopefully there will be drivers. Download those, unzip, and then copy to a USB stick that has been formatted for MS-DOS FAT (or FAT32). Use Disk Utility to format your USB stick if necessary. Now, you have the drivers you should have gotten from the Boot Camp Assistant download. You should then be able to go back to Boot Camp Assistant and follow the instructions from there.
Hope it works!
Josh -
I use a Macbook Pro 13" mid 2010 on Mavericks and I've tried using the Boot Camp assistant to download support software for Windows 7. This gives the error "Can't install the software because it is not currently available from the Software Update server."
Further, I tried to separately download Boot Camp 4 and 5. When I do this and try to install from Windows 7, it says that this version of Boot Camp is not for this computer and doesn't install. The result is that I have Windows 7 working and installed, but am unable to use the trackpad to rightclick, brightness settings, etc.
Please help!
ThanksYou need to run Bootcamp Assistant and select only the menu item to download the Windows Support Software. Follow the instructions. The download servers are extremely slow therefore it may take several hours to get the download.
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I've downloaded samsung drivers from apple and still no luck. Whenever i try to install my samsung ml-2525w i get the following "Can't install the software for the Samsung ML-2525W because it is not currently available from the Software Update server." The printer is on the network and is on the list of available printers.
For OS X 10.8 or later:
OS X Mountain Lion: Reset the printing system
For earlier versions of OS X:
Mac OS X: How to reset the printing system -
Can't install the software because it is not currently available from the Software Update server...what does this mean? I'm trying to install windows 8.1 on my early 2009 iMac. I double check with telephone support to make sure I am able.
Assuming you are referring to the Windows Support software, normally it means the download server is busy or off line. If you know what version of the support software you need you can get it here: http://www.apple.com/support/bootcamp/downloads/
But in your case since you have an early 2009 iMac, your computer does not support Windows 8.1. See this table from: http://support.apple.com/kb/HT5634
iMac (24-inch, Early 2009)
4
DVD
DVD
iMac (20-inch, Early 2009)
4
DVD
DVD -
Error: Boot camp assistant: Can't install the software because it is not currently available from the Software Update server.
OS 10.9.1
iMac 27-inch, Late 2009
Boot Camp Assistant Version 5.1.0 (473)
Every time I run this I get the above error after I hit "Continue" on the "Save Windows Support Software" page and subsequently hit "Download Windows 7 Support Software."
How do I successfully install 64 bit WIndows 7 on my iMac?
Thank you!Waited a month and tried again with the same result. What gives? Does Apple no longer support Bootcamp with Windows 7? Do they not read these posts and help out customers? If Apple doesn't care and won't help, can anyone else suggest something? My large company does not like Apple and barely supports those of us who buck the trend and buy Macs. If I have to buy a PC to support their software to work from home this only gives them more "ammunition" to decline to support Macs. Any advice anyone can give would be greatly appreciated!
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