HT3702 hi I just charged for $49.99 and $24.99 for purchasing itune. I didn't know what was about since I have no time to download music or don't know how to down know music. I need to know who was the aurhorized person to do so.
I was charged some fees ($49.00) and ($24.99) yesterday from my Wells Fargo Checking Account. It was auto withdrew from that accont for iTune. Can you tell me why? I have never down load any music and I don't know how either.
These are user-to-user forums, you are not talking to Apple here.
Have you bought anything else from Apple e.g. apps (including in-app subscriptions), films, tv shows ? If not then contact iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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After updating to iOS 6 my iPod Touch 4th.Gen is virtually unusable ... does anyone know how to sue Apple since they gave no warning about iOS 6 being for iPad optimisation and a killer for iPods ? Before I throw away my iPod Touch does anyone know if Apple intends to rectify their obnoxious disregard for iPod users by issuing another 'upgrade' which will allow iPods to work without the constant system crashes that iOS 6 has caused ?
Contact a lawyer if you want to sue.
Otherwise try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Hi is there a ipad or computers that is for free movies and face book for the older people, that do not know how to use computers?
What?
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am trying to restore my Ipod touch 5 generation but I am receiving an error message that says your Ipod can not be restored you need your password I don't know my password so I don't know what to do. I have started the procedures 3 times but no luck till now
If it is asking for the screen-lock passcode then:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Otherwise follow varjak paw recommendation -
HHHHHEEEEEEEEEELLLLLLLPPPPPPPPPPPP!!!!!!!!!!!!!!!!!!i just bought a new computer and when i click on itunes it says i need to install ASL.dll, but i'm scared if i do or re-install itunes i will lose all the music i have bought from itunes, what do i do?
Welcome to the Apple Support Communities
The music is stored on the iTunes library. This library isn't deleted when you uninstall or reinstall iTunes, so you will keep everything. Anyway, it's better to make a backup of the library. Apart from that, you can download the purchased music as many times as you want -
ANYONE KNOW WHAT I CAN USE TO CONNECT MY IPOD NANO TO AN AUX DEVICE SO I CAN LISTEN TO MY MUSIC THROUGH MY STEREO
Are these messages in the Sent mailbox? If not, they're not coming from your computer.
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How do i know what gen of ipad i have?
How do i know what gen of ipad i have?
Put in the serial number here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do -
I have just upgraded to Mountain Lion and my signatures for my Mail are not showing up. I have the signatures inthe preference panes and selected for the email address, but when I make a new message, the signature shows as none and doesn't give me a choice. Yesterday, the signatures were stacking instead of switching to the one I wanted to choose.
I had this and fixed it.
I had upgraded to Mountain Lion and my signatures in Mail were fine. But then about a week later, I got a new computer and used Migration Assistant to copy my stuff to the new machine. Upon opening Mail, I had all the correct Signature information in the Preferences>Signatures window, but nothing worked.
After lots of hunting, I found the Signature Folder. It's in:
Yourusername>Library>Mail>V2>MailData>Signatures
Looking at my previous setup (which works) I saw in that folder two types of files: .webarchive and .siganture
Looking in my new machine's Signature folder, I saw only the .webarchive folders, not the .signature folders
Since this was literally a clone of my previous setup to a new machine, here's what I did:
1. Quit Mail
2. In Problem machine, go to
Yourusername>Library>Mail>V2>MailData>Signatures
3. Move the Signatures folder someplace safe, but out of the MailData folder
4. Get the Signatures Folder from the working install (like a backup) and copy it to the MailData folder on the problematic machine
5. Start Mail on the problem machine
This worked for me. I don't know why Migration Assistant didn't copy the full signature folder, but this fixed it. It worked perfectly partly because I had just backed up with Carbon Copy Cloner and the very next day set up the new machine. I don't know where Lion or earlier versions of mail stored signatures, but the absence of the .signature filetype seems to be the problem.
Hope this helps -
I haven't done an update since 24.0 because my computer is running out of memory. How much MORE memory will I need to get up to version 28.0?
My computer is really old.
It is running out of memory.
I haven't done a firefox update since 24.0 because I think it will explode my computer.
I see that v28.0 takes 200MB.
How much more is this than what is already loaded for my v24.0?
Will it just add the extra pieces, or will it require a free block of 200MB (which my computer does not have)?
I don't want to crash and lockup my computer because I try to install something that is too big for the remaining memory.
Thanks.You should updated to Firefox 28, Firefox updates don't take any new space they just replace the existing files.
There are some things you can do to clean up your hard drive to free up space however, http://arstechnica.com/civis/viewtopic.php?p=21178060 and http://support.microsoft.com/kb/956324, also uninstall programs you don't use anymore and delete files you don't need anymore.
You should also start saving up for a new machine, Windows XP is being dropped from support by Microsoft in a few days, which means it will no longer be safe to use on the internet. -
I have just used migration assistant to import photos (using an ethernet cable) from my PC. It has worked but they have gone into a new user on my MacPro. How can I merge them into the one user account.
How many pictures (or how many bytes) are we talking? Now that the pictures are imported one way to cross users is to use a removable drive (although large volumes of files preclude this).
The other is to login as the user where the pictures are, then copy them into the public drop box of the user where you want the picture.
The arrow is showing (in ths example) copy files from the Pictures folder for my user to the guest user accounts public dropbox. When you do this you may have to authenticate and you won't be able to see the results of the copy until you log in as the other user.
All users are in the folder "/Users/" -
Knowing What Generation I POD you have
How do you know what generation IPOD Nano you have ? is their some way to look it up on the Ipod ?
http://support.apple.com/kb/HT1353
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i can't sync my iphone 5 to outlook using the ITunes.
Doesn't anybody Know what kind of problem i have?Hello lcpardini,
Thank you for using Apple Support Communities.
You can use the following article to troubleshoot your sync issues.
Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
http://support.apple.com/kb/TS2776
Regards,
Jeff D. -
I have all my music on my ipad and icloud. I don't have itunes installed on a PC or MAC. I recently purchased Music Match, but all my non itunes music is on my ipad. When i turn on music match in the settings screen on my ipad i get a message that says all my music will be erased. How do I get music match to match what is there rather than erase it?
Killerfinch wrote:
My new yahoo account nestles comfortably in iCloud on the mine iPad.
No, your Yahoo account is not in iCloud (which only handles iCloud mail), it is in Yahoo, and the Yahoo mail account is on your iPad.
But the MacBook Pro will have none of it! I write this question now as I fear that I will be totally demented very soon and unable to formulate my thoughts clearly!
Get the correct settings for your account from Yahoo and set it up manually.
By the way, I also find the "password" issue problematical. It seems Apple want my Apple password rather than my eMail password. All very confusing.
That would depend on what you are trying to do. -
Just bought an ipod touch and it wont sync with itunes. Tried resetting sync history but doesnt work, plus when i try to access itunes preferences it freezes for ages and creates loads of distnoted.exe files?????
Just realised when reading other peoples problems that it is not actually letting me reset sync history???
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I recently downloaded the iTunes 11.0.5 for Mac OS X and the iTunes store comes up as a blank page. I have already tried re-downloading iTunes and that didn't work... How can I get it to work?
I was able to fix mine. I went to software update and updated a few things. I did not update everything, but only what I thought were the essentials, which I believe was Safari, a security update, and a firmware update.
Then I deleted and reinstalled Itunes yet another time. Now the itunes store is back up again.
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