HT3702 I accidentally purchesed two of the same books, how do i get the money back for one of them?

I accidentally purched the same book twice, just wondering how i get the money back for one of them..

You can try and get a refund... Contact iTunes Store Customer Service:
Apple - Support - iTunes Store - Contact Us
( But it is stated that all Sales are Final...)

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I bought an audio book on iTunes and it charged me for two of the same book and downloaded two. How do I get my money back for one of them?

I purchased an audio book on iTunes store and was charged for two and downloaded two of the same book. How do I get my money back for the second one?

Try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Note that audiobooks are currently a one-time only download from the store, so you may want to take a backup copy of it

HT201359 When you have been charged twice for same item, how do you get your money back?

When you have been charged twice for same item, how do you get your money back?

Morning Domangere,
Thanks for using Apple Support Communities.
Following this article refund will be an option.
For more information on this, take a look at this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best of luck,
Mario

I was double charged for a purchase i made. How do i get my money back for the second charge?

How do i get my money back for something the app store double charged me for?

Hey M_Hoag,
It would be best to report an issue with your purchase. The following resource outlines how to do so:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.

I accidentally paid for 2 photoshop products and now i have two same products i need one of them to be canceled and get the payment back for one of them

I accidentally ordered two same products and need one of them to be canceled and i need to get the payment back. Thanks

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

HT2731 I have 2 apple iPods on the same account, And they have the Same songs on them. How can I get a new account for one of them but not the other? Can I wipe the memory of 1? How would I do that?

I have 2 iPods one I don't use anymore. I would like to make a new account for one but not the other. Is that possible? If I wipe the memory in one will the other wipe out too? How can I do all of this?

You don't have to do anything with the first iPod that you don't use anymore. If you are planning on keeping it, put in a drawer in your house and forget about it.
You don't need a second account to use with the new iPod. I use one Appl e ID and iTunes library for two iPods, and two iPad. I have different content on all four devices. You can select exactly what you want to sync to each device and it can be different content on all devices.

How do I get my money back for two charges that I did not get?

I was playing super dynamite fishing on my iPad (on my iPhone now cause no more internet on my way to work) and I tried to purchase an money pack for $7.99. I got an error message saying that the app was from another iTunes account and I had to sign in with that one. I signed in with my sons account, and tried again but got the same message. I signed back into my account, deleted the app and downloaded it again. Now the game has started all over and my credit card has been charged 2x yet I do not have anything but a bill to show for it... Please help. I just want to either get money back or get the in app purchase that I was trying to pay for and did not receive. Thanks in advance.

Contact iTunes Support: https://getsupport.apple.com/Issues.action

How do I get my money back for the purchase of an application by my daughter(5yrs old) for £69.99! Have tried customer support help line and was directed to express lane to report problem, express lane will not work......any advice?

My 5 year old daughter asked me to download a free app, tap pet store. THis I did and then she immediately downloaded the pocket gem upgrade costing
£69.99!!!
I have tried the customer support help line (35minute wait) then directed to express lane to report issue. Express lane keeps informing me that it cannot send the report.......getting very frustrated any suggestions?
Thanks
Ed

Sorry, but according to Apple, iTunes Store: All Sales Are Final
You can avoid accidental purchases.
From the iTunes menu bar click iTunes / Preferences then select the Parental tab.
Select: iTunes Store
Click OK.

How can I get my money back for cancellation purchase in the Apple Store HK?

I bought for my friends in Hong Kong Apple Store speakers for iPhone, but my order was canceled because they could not deliver it the following address. I place an order on March 1, is now March 13, the money was never returned to my credit card. I live in Russia and I can not call in Hong Kong, and I do not know the e-mail technical support for Apple in Hong Kong. Tell me what can I do?
My Web Order Number: W210310695
My Sales Order Number: 7237283621

Here's a link to a procedure:
http://www.ehow.com/how_5590751_refund-itunes.html

How do I get my money back for downloading Lion? The program appears rather useless and full of defaults, so I wish to go back to snow leopard. Any ideas?

A couple of functions don't work anymore (ical, qucik time), things I actually use quite frequently. I am not satisfied at all with Lion and would wish to cancel my purchase. Apple is trying its best to hide any potential contacts, so does anyone have an idea?
kind
Klaus

iCal and QuickTime are working fine for me, and I've not seen a large number of problems reported with either. You may find that if you start a thread in the Mac OS X 10.7 forum with details about the problems, someone can help you sort them out.
As to a refund, it's doubtful you can get one, but you can contact Mac App Store Customer Service and ask.
Regards.
BTW, Apple is by no means attempting to hide contact information. You could find the above link by clicking the Support tab above and then "Other products". Cheers.

I bought music on my ipod. When i downloaded the exact same music on my computer it asked to download for free and it still made me pay. How do i get my money back?

I bought music on my ipod. When i downloaded it the exact same music on my computer i asked if i want to download it for free. I said yes and clicked download and it still made me pay. How do i get my money back?

Is your "home computer" the same as your laptop or are these two different machines?

HT204053 I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have a Phone support for this area)

I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have Phone support for this area)
Please, help me :)

Your best bet would be to try resetting the password to the account that you would like to use via iForgot
Once you log in to that account change the email address to anything, it can even be fake its just a placeholder
After you do that you will be free to change your old email address on your appleID to the new one that is now free to be used as it is no longer attached to the other account.

HT3702 if i have brought something on a game and it has not come up on the game how can i get my money back from it

i would like to no how i can get my money back as the game i am playing has not but my game piont on there

Developer will just push you back to iTS for this...
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I was billed for a renewal with eHarmony that does not work. Eharmony said itunes claims the charge didnt go through but I have already been billed. How do I get my money back or get my subscription working??

I was billed for a renewal with eHarmony via iTunes that does not work. Eharmony said itunes claims the charge didnt go through but I have already been billed it is on my bank statement. How do I get my money back or get my subscription working?? I have all transaction ID's and invoice numbers. Please help this has been very frustrating, thanks.

Yes, I reported the problem using that exact sequence immediately after discovering the problem with the app. When I submitted my complaint and request, Apple redirected me the website of the app manufacturer where I submitted the same complaint/request for refund. I have not heard back from either, and was still charged, so I can only assume that is not the correct way to "Report a Problem" even though Apple would have you believe otherwise.

I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

I'm keeping the app, i just need the $19.00 back.

HT3702 I accidentally purchesed two of the same books, how do i get the money back for one of them?

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