HT3702 I got charge twice what can I do to get my refund

I got charge twice what can I do to get my refund

You can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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    I own the iphone 4 and i was using safari and went to google something and my phone froze. My computer is not recognizing my phone when I plug it in, and my charger is not allowing my phone to charge. What can i do to get my phone unfrozen?

    Try resetting it: hold the on/off and home buttons 10-20 seconds until you see the Apple logo (ignoring the off slider that appears first), then release.  If it won't reset you may need to put it in recovery mode and restore it as described here: http://support.apple.com/kb/ht1808.

  • My ipod got stolen. What can i do to get it back??

    My ipod got stolen. What can i do to get it backl

    You can report it to the police.
    You can hire a private detective.
    You can hope for the best.
    Not much else you can do, but change your passwords.
    IF you had find my ipod activated on the ipod BEFORE it was stolen AND it is on AND it is connected to wi-fi, THEN you may be able to find the registered address of the wi-fi router to which it is connected.

  • HT5731 i have accidentally purchsed the same episode twice. how can I delete and get a refund for the erroneous purchase?

    i have accidentally purchsed the same episode twice. how can I delete and get a refund for the erroneous purchase?

    You can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you for the second purchase : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT3702 I got charge twice for Bruno mars

    Hello I've got charge twice for one music app
    Bruno mars if u can help credit my acc it well be very appriate

    Hi Angelo17,
    The article below may be able to help you with this issue.
    Click on the link below to see more details and screenshots. 
    I've quoted some helpful highlights for you:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933?viewlocale=en_US
    Find the email receipt for your purchase.
    Click Report a Problem under the app that is having the issue.
    When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
    Click Report a Problem next to the item you are having an issue with.
    From the Choose Problem dropdown menu, choose the appropriate issue.
    Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
    Click Submit to have your issue reviewed.
    Hope this helps ....
    - Judy

  • I hav down loaded an album twice and been charged twice what can I do?

    I have down loaded the same album twice by accident and been charged for two albums.  What can I do to just pay for one album?

    Isn't there some message telling you you already own an album?
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store - Apple states all sales are final, but you can always ask nicely.

  • HT3204 I'm being charged for Itunes movie that can't download - errors. What can I do to get a refund?

    I downloaded Wreck It Ralph but it keeps giving me an error and isn't completed downloading.  How can I get a refund?

    iTunes / Apps store purchase - how can I see them? - http://support.apple.com/kb/HT2727.
    iOS - Understanding Parental Controls - http://support.apple.com/kb/HT4213.

  • I have over 40 itunes purchases all all play back fine. But my last purchase Ip Man2 keeps freezing on play back and I know it"s not y PC, get no helpful response  from apple, what can I do to get a refund on that purchase or a better copy.

    I have over 40 Itunes purchases and they all play back fine, But my last purchase Ip Man2 keeps freezing on play, I know it's not my PC because all my other itunes movies play fine, wasn't able to get a helpful response from APPLE, How can I get a refund on that purchase or a better copy.

    I own the movies and I want them to stay in my iTunes library basically forever.
    But in both cases the file name no longer shows in the movie list, so I don't know how to re-download it from the Cloud.
    iTunes prefs > Store > Show iTunes in the Cloud purchases.
    This will show all your iTunes purchases in your library with a cloud icon down arrow. Click the icon to redownload or click on Play to stream without downloading.
    Also see this , -> Download past purchases
    and techncially, you don't "own" the movie, You simply have a license to use it.
    Yet the first thing iTunes does when you hit the delete key is tell you that it will remove the movie forever from all devices and the library.
    Actually, no it does not tell you that.
    FYI: You should keep copies of all yoru iTnue spurahses as the labels/movie studios/copyright owners can pull their product at anytime and it won't be available to redownload.
    Suggestions here -> http://www.apple.com/feedback/

  • HT1689 I bought an app and I got charged twice? Can I get the balance back?

    I lost almost 10$ from my account. Actually it's for my daughter.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I got charged twice for a movie (Safe House).  Can i get a refund for that?  we were not able to finish the movie and now were trying to watch it again.  We have an hour left, however the apple tv is still loading the movie again for 2 hrs

    i got charged twice for a movie (Safe House).  Can i get a refund for that?  we were not able to finish the movie last night, and now we're trying to watch it again.  We have an hour left, however the apple tv is still loading the movie again for 2 hrs & 46 mins.

    Welcome to the Apple Community.
    Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

  • I need help my iphone 5c has been on charge for 5 hours and still has not turned on past the charging symbol, what can i do? (baring in mind i got this phone 2 days ago brand new.)

    i need help my iphone 5c has been on charge for 5 hours and still has not turned on past the charging symbol, what can i do? (baring in mind i got this phone 2 days ago brand new.)

    Do you see a lightning bolt near the battery , Battery is charging (supposedly(  IF  not return to where  you purchased it  (also make sure that the charger is on)  if still not charging with lighting bolt bring it back

  • I got charge twice for purchasing a itune application, is there any number i can call?

    I got charged twice for purchasing a itune application, is there any number I can call?

    The iTunes Store does not have phone support. Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report your issue to the iTunes Store.
    Regards.

  • I purchased an app and it downloaded twice. I got charged twice for it. How can I fix this?

    I purchased an app and it downloaded twice. I got charged twice for it. In order to contact support, I have to pay 19.00 which is more than the oat of the app. Any suggestions?

    http://www.apple.com/support/itunes/contact/

  • I got charged twice for 1 song

    Somehow, I tune I bought got downloaded twice and I got charged twice. What can I do to correct this error? It's happened before and I let it go, but obviously I need to fix this dang problem now!! Thanks.

    Contact the iTunes Music Store customer support department through the form at the bottom of this web page and explain the problem to them. Assuming that it's an iTMS mistake and not that you mistakenly purchased the same song twice, they should then issue a credit to your account.

  • I bought a ringtone and got charged twice for it and didn't recieve it

    got charged twice for a ringtone but didn't recieve the tone what can I do?

    I downloaded them from Verizon Tones. I've used Zedge in the past so I may install that again. I did eventually find my missing ringtones last night by accident!

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