HT3702 I got charge twice what can I do to get my refund

I got charge twice what can I do to get my refund

You can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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    I own the iphone 4 and i was using safari and went to google something and my phone froze. My computer is not recognizing my phone when I plug it in, and my charger is not allowing my phone to charge. What can i do to get my phone unfrozen?

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  • HT5731 i have accidentally purchsed the same episode twice. how can I delete and get a refund for the erroneous purchase?

    i have accidentally purchsed the same episode twice. how can I delete and get a refund for the erroneous purchase?

    You can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you for the second purchase : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT3702 I got charge twice for Bruno mars

    Hello I've got charge twice for one music app
    Bruno mars if u can help credit my acc it well be very appriate

    Hi Angelo17,
    The article below may be able to help you with this issue.
    Click on the link below to see more details and screenshots. 
    I've quoted some helpful highlights for you:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933?viewlocale=en_US
    Find the email receipt for your purchase.
    Click Report a Problem under the app that is having the issue.
    When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
    Click Report a Problem next to the item you are having an issue with.
    From the Choose Problem dropdown menu, choose the appropriate issue.
    Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
    Click Submit to have your issue reviewed.
    Hope this helps ....
    - Judy

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    I have down loaded the same album twice by accident and been charged for two albums.  What can I do to just pay for one album?

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    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store - Apple states all sales are final, but you can always ask nicely.

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    iTunes / Apps store purchase - how can I see them? - http://support.apple.com/kb/HT2727.
    iOS - Understanding Parental Controls - http://support.apple.com/kb/HT4213.

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    I own the movies and I want them to stay in my iTunes library basically forever.
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    Also see this , -> Download past purchases
    and techncially, you don't "own" the movie, You simply have a license to use it.
    Yet the first thing iTunes does when you hit the delete key is tell you that it will remove the movie forever from all devices and the library.
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    Suggestions here -> http://www.apple.com/feedback/

  • HT1689 I bought an app and I got charged twice? Can I get the balance back?

    I lost almost 10$ from my account. Actually it's for my daughter.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I got charged twice for a movie (Safe House).  Can i get a refund for that?  we were not able to finish the movie and now were trying to watch it again.  We have an hour left, however the apple tv is still loading the movie again for 2 hrs

    i got charged twice for a movie (Safe House).  Can i get a refund for that?  we were not able to finish the movie last night, and now we're trying to watch it again.  We have an hour left, however the apple tv is still loading the movie again for 2 hrs & 46 mins.

    Welcome to the Apple Community.
    Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

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    I got charged twice for purchasing a itune application, is there any number I can call?

    The iTunes Store does not have phone support. Go here:
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  • I purchased an app and it downloaded twice. I got charged twice for it. How can I fix this?

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  • I got charged twice for 1 song

    Somehow, I tune I bought got downloaded twice and I got charged twice. What can I do to correct this error? It's happened before and I let it go, but obviously I need to fix this dang problem now!! Thanks.

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