HT3702 i have two 1 dollar holds on my credit card but i never purchased anything, i just set up a new account, will they come off hold?
I just opened a new account and have 2 one 1dollar holds on my credit card, will they come off and i won't be charged, right?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
They should disappear when Apple does nothing with them further. They were just to verify that there is an active, usable account.
Similar Messages
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Hi
I have gchare on my credit card of 26.55 and i never ordered anything this is the second time i have seen chages and i never order I tunes
Tks
JIM.GAs far as I know... There is no Phone number for iTunes... If you like... Contact AppleCare in your location.
Contacting Apple World Wide for Support and Service
http://support.apple.com/kb/HE57
Apple Contact USA
http://www.apple.com/contact/ -
I have been charged by iTunes through my credit card but I didn't buy any application, how can i know iTunes charge me for?
You can check the purchase history on your account via the Store > View Account menu option on your computer's iTunes, though I'm not sure if that shows auto-renewing subscriptions. Have you added or changed your credit card details on your account (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) ? If you haven't changed your card details or can't find or don't recognise what the charge is for then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Hi, I had registered my credit card a week ago on Apple.and then that day I remove all information about credit card off my apple acount.but today i learned that 2 dollars payment has been given off my credit card.but I never buy any paid apps.Each time I was looking up my Itunes on pc , but there was always a 0.00$.so I do not know what to do now.please help me.check it . what happened and where is the 2 dollars? Please .
Well the term "hotlined" I have never heard before. In any case many states (like NY) just passed regulatory powers to the State Public Service Commission of which it may be called something different in your state. You could file a complaint with them. Or file a complaint with your state attorney generals office, they also take on wireless providers.
The problem here is the staff you speak to are poorly trained, in days gone by it took one call to them and they pulled up your account and see the error and had the authority to remove any errors. They did not remove legitimate account actions, but used their heads instead of putting a customer off or worse lying to the customer.
Its a shame you have to go through what you going through.
Good Luck -
i have a half-filled form for my apple id account & in it there is no option as NONE for credit card payment method. Now when i try to create a new account it asks me for a different email/apple id as my actual id already exists???
If you want to use the email address that you used on the first account then you will need to remove it from that first account before you can do so e.g. via the Store > View Account menu option on your computer's or via http://appleid.apple.com - you can create a new email address via http://gmail.com or http://hotmail.com to replace it with.
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My ex-boyfriend stole my email address and credit card information to make purchases with Apple and now my Apple ID has a balance. Is there any way I can retract the purchases so I don't have to pay for his theft? I had no idea he had done this until I tried to sign in to the ITunes store and found all his information and a whole bunch of song purchases. I had to go to my email and reset everything. I only have a 2.10 balance due to him, but I just want to find out if there is a way to erase it because of this circumstance.
You need to immediately pull credit reports to see what else he has done. Then "freeze" the credit report at all three agencies. That way even you need to lift the freeze to add credit cards or other credit items to your SSN.
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Do i have to use a credit card to be able to buy games from the app store?
Lol. Maynard Krebs! (Sorry, its funny).
Just a thought:
Do you have an Apple store in your state?
State sales taxes may apply if you do have a brick & mortar store in the state
& depending how close to "like 11 dollars" that $10 game is, you may not have enough to cover the full cost (with tax).
That may not be the issue, but can't tell from the original comment. -
HT3702 I had two 13.99 charges on my credit card account
I have two chanrges on my account for 13.99
Please let me know what these are for.The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
They should disappear when Apple does nothing with them further. They were just to verify that there is an active, usable account. -
Hi guys,
I am working from a Mac and and I recently changed my credit card to pay for my membership and was told that none of my products or plans are able to be loaded.
I did have two accounts, however one was a trial membership and one was a paid membership which is the one in question.
I would love to speak to someone at adobe but as usual there is NOBODY TO SPEAK TO and I am being sent around the same loop with troubleshooting solutions that do not help with my issue!!!! HUGELY FRUSTRATING!!!
Can someone please help me as I have a deadline in a few days and a lot needs to be done in a short period of time.
Thanks you!This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
I have a lap top with Windows 7 & I was able to import my favs with no problem, so wondering if it is the Vista that is doing it
It usually works better if you export the Favorites in IE to an HTML file and import that file in the Firefox Bookmarks Manager.
* Export the favorites in IE to an HTML file (bookmarks.html): File > Import and Export
* Import the HTML file in Firefox: Bookmarks > Organize Bookmarks > Import & Backup > Import HTML: From File
See also http://kb.mozillazine.org/Import_bookmarks ("Import from another browser" and "Import from file") -
I am a user from Taiwan, I wonder why my iTune purchase is charged in USD not in Local Currency. Thanks.
Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful. -
I've recently gotten a new laptop and replaced my damaged iphone. Apparently these 2 scenarios qualify as "new devices". This is fine but I also had lost my credit card previously that was connected to my iTunes account, and got a new one with all different numbers. When I try to change my billing information to this new card it won't let me because it says
"Your account has been accessed from a new device, and you must verify your payment information before you can make purchases."
and it asks for the security code of the card I had lost and replaced! I am not able to change my billing info to my new card thus because I can't get past this.
Can anyone please help?Contact iTunes Customer Service and request assistance
Apple Support iTunes Store Contact Us -
please help
Choose the None, no credit card, option.
This user, mountaingoatgirl, explains how to get a None option in your account details in the iTunes app on a Mac or PC. -
https://discussions.apple.com/message/24907941 -
I just got my iPad, I have an iPod. When I go to put apps on my new ipad it says my apple ID Is disabled. I have reset the passwords. Somehow I have two id's? I've gone into settings for apps signed out and back in with the new p.w. I can't think of what else to do to get the disabled block off. Any ideas?? Thanks
See this Apple document for help...
http://support.apple.com/kb/ts2446 -
When trying to rent a movie from Apple TV, I'm asked to verify my payment method. I don't have a credit card but I do have over $100 dollars in iTunes store credit. How do I get passed this in order to be able to rent movies again?
so i dont understand why i wouldnt be able to purchase the $14.99 movie (unless there's tax or something, but i dont think so?)
Yes, there is tax.
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