HT3702 I reported a problem and I got a confirmation saying that my money was refund, I have't received anything yet. How does this work?
I reported a problem and I got a confirmation saying that my money was refund, I have't received anything yet. How does this work?
It should be added either to your iTunes account, or possibly to your credit card if the purchase was made on with it.
How long ago did you get the email ? It may take 48 hours for it to appear - if it's been longer than that and you can't see it on your iTunes balance (and you've tried logging out and back into the account to see if the balance updates) nor on your credit card then try contacting Support again, and include your case number if you have one.
Similar Messages
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I tried to update iTunes with the latest version and I got a message saying that - MSVCR80.dll was not installed. I think I successfully installed that through an online help website but I now get R6034 - C\Program Files(x86)\iTunes\iTunes.exe
Hello Bignige52,
The following article provides steps and information that can help get iTunes updated and working.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Allen -
My account was not automatically upgraded to an new annual plan, I got it one year ago and I got a message saying my Icloud storage was full and I that I only had 5gb free. What can I do ?
Thanks Winston, thats the first thing I wanted to do but I dont see any Annual Plan (like I had), only monthly plans, and they said that as I got a Storage Plan before September 2014 I would be "automatically" updgraded to a new annual plan with reduced pricing. Dont know how I can get it now.
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I downloaded Mac OS X and I am having problems installing it: I get messages saying that it is was corrupted during downloading. I have tried re-downloading (which Appstore tells me is free) but everytime I get the same message. Help
Are you using dial-up, cable, or DSL? Do you have a slow or fast connection? The former is likely to make it difficult to get a reliable download of a 4 GB file.
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I was trying to upload a video clip to iMovie and I got a popup saying that there was an upload error. I switched profiles, came back, and when I opened iMovie it said that it was uploading my clip, but it hasn't shown any progress and won't close iMovie.
Post in the iMovie forum.
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My iPhone was stolen. I used Find My iPhone app to lock it and display a message. The phone has not connected to the internet to locate it. I contacted the police and they have taken my meid number. How does this work and what are my chances of getting the phone back? Are there other ways the theif can use it. I was told once they put in a new sim card and use it, whatever software the police have, it will show up.
Honestly? In the US (I can't speak to other countries, though I doubt it works much differently in a lot of the world) The police took your report and filed it either in their computers or, on paper. They will now not think of this again. The only time it will cross anyones mind is if, in the course of entering information into evidence about items recovered or seized at a crime scene, the serial number of an iPhone that was found/seized happens to match yours, in which case you will be contacted.
The police in the US can and will do nothing to 'blok' the phone and it's not worth their time to try and locate it unless you know for a fact that it was stolen by a big time drug lord, master criminal, or some other such prime target and they can get a court order to track the location of the phone in order to locate this individual for your own purposes. If they do that, they'll probably keep him under surveilance for a year or so before they act.
Basically, the police don't care about your phone. If they find it, they will give it back to you. They are not, however, going to go looking for it. They have better things to do.
I'm sorry, but that's the way it is. -
My co-worker has given me his iPod to take home and transfer his music to my laptop, however, I am unable to access his music to download it to my computer. How does this work?
You need to transfer the iTunes Library from the most recent backup you made before the hard drive was replaced.
You can't transfer the full iTunes Library from the iPad back to iTunes.
There are third-party Windows applications that will transfer data from an iOS device, but they don't re-create the iTunes Library exactly as it was before. -
I downloaded a Movie iTunes to my ipad and it also downloaded to my iphone now I have over used my data how does this happen
Go into the settings and the app store. there you'll see the options to automatially update purchases. You can turn it off for music or other content. That should keep things from automatically downloading to both your devices.
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I was having problems with the software and iTunes, took the iMac to the apple store and they wiped it clean and then helped me restore from my backup. W were able to do most of it but had the pictures left, and it would take to much time, so they sent me home with instructions, I followed the instructions to the letter but got a message saying that the pictures could not be installed because I was not the administrator and I am stuck, can someone out there help me?
Go to System Preferences/Accounts
Click on your name
Select 'Allow user to administer this computer' -
My itunes will not update. I get a message that is saying that MSVCR80.II Is missing from your computer, Try reinstalling to fix this problem. So when i tried to reinstall, it says itunes was not installed correctly. Please reinstall error 7 (windows err 126) Then when i tried to reinstall i get this....Service applemovile device failed to start. Verify that you have sufficient priveledges to start service...the I see abort, retry and ignore....when I hit retry, it sill fails and i get the same message again. How do I fix it? Will I lose all my music if I delete it all and reinstall itunes? I haven't tried that yet.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Using Windows 7 Professional and Firefox Browser 34.0. I reset my browser to speed it up and got everything that I use but my Adobe X PDF button. The plug-in Adobe Acrobat 11.0.10.32 is there, but there is no way to get the button. Anyone have any ideas as to how I can get my button back? I tried the PDF add-ins from the add-ins page, but they are not what I am looking for. With the button I had, I was able to make PDF's of the webpage I was on and add to the PDF from a drop-down menu.
You don't say what OS version you have. Upgrading my 2.2G C2D MacBook Pro to Snow Leopard from 10.5 was the biggest speed boost it's had. US$29 well-spent! Part of that was the effect of a new (or fresh install of an older) OS. You can find a lot of info on how to keep much of the new-install "freshness" in performance in this list of OSX articles:
http://www.thexlab.com/faqs/faqs.html
Focus on articles with "maintain" or "maintenance" in the titles. Also look for articles there dealing with caches. A 2G cache file can slow things down and indicates your computer needs some maintenance that you can do without seeking professional help.
As for RAM, advising you to add RAM is hard without knowing your MBP exact model. The first C2Ds could "hold" 4 GB but only addressed 3.2G. The second generation of the C2D "officially" accepted and addressed 4GB of RAM but, with RAM modules developed subsequent to Apple engraving the specs in stone, can actually use a total of 6GB. Those models both have silver keys. The later Unibodies can handle even more.
So....do "About this Mac..." from your Apple menu and, in the resulting window, click the "More info..." button. That launches System Profiler. The first Profiler screen will very precisely ID your MBP:
The second line is "Machine Identifier." If that code is "MacBookPro2,1," 3G is your RAM limit. If the code ends in 3,1 or 4,1, your actual limit is 6G. If it is 5,1 or higher, you can do at least 8G. Let us know that Machine Id ncode and we can suggest the proper RAM upgrade.
Doing the maintenance suggested in the list of articles is a better place to start than spending money. IF those steps don;t get yo uan improvement, then consider the pay-for options. -
Dear sweet Apples, that know all the answers...
I can't get a proper connection to my Epson R1800 printer. I get the basics , but I need to be able to choose paper sizes and paper Types.
It keeps saying that the downloads went fine, but then it says that the System/Library/Extensions cannot be used because SMC1255TX.kext
isn't working. My downloads are useless as a resultDid you restart the printer?
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I don't know how to take them off my account without having their iPad please help I don't want them using my number
Iphone user 12345 wrote:
Their dad is strict and wouldn't let them open one because it requires credit card even though I opened mine with an iTunes card they asked plus they are my moms bosses daughters what could I do
No... It doesn't require a credit card.
http://support.apple.com/kb/ht2534 -
Thanks for any help with my apple id delima.
You can set up an iCloud account which makes the iCloud email address you choose the Apple ID and thus the login for it:
https://discussions.apple.com/message/22283348#22283348
though I have to say I think it's more sensible if the ID is another address, both for security reasons (so people don't know what the login is) and as a contact address from Apple if the account were to stop working and they needed to contact you. So personally I would to to System Preferences, enter the GMail address which is an ID, and then choose a nerw @icloud.com address.
If she has her own iCloud account she will need either her own computer or her own user account on your Mac to be able to make use of it. You should note that under Apple's terms of use Apple IDs are only available to children of 13 and over.
As to purchasing apps, this is nothing to do with iCloud: it's iTunes, and the login can be different. So you can all sign into the same iTunes account but have different iCloud accounts. Or she can have her own iTunes account if she is of suitable age (credit card needed for purchasing apps).
If you have other children you should be aware that any one Mac or device can create only three iCloud accounts - this is tied to the serial number, not the user account, and once reached cannot be bypassed. You can of course sign into an iCloud account created on another device. -
I downloaded the latest update of iTunes 11.4 today - Columbus Day. Went on to purchase songs. Then attached classic iPod to sync. upon attached usb to iPod, the "Do Not Disconnect" message appeared. Waited a long time and iTunes would not recognize my iPod. (10 minutes minimum. Gave up counting) Shut down iTunes and restarted. Still no recognition. Restarted computer - Wouldn't start. Unplugged USB and then it started. The only way to get computer to start up again was to unplug - now I'm worried that I've just screwed up my iPod. Upon starting back up - plugged iPod back in - sell no recognition. Am I up a creek with no paddle now? My iPod- touch is recognized and I was able to update it successfully. With that being said, it took a heck of a lot longer than it normally does post update. Was this the update that no longer likes classic iPods?
I have a brain injury and the classic is helpful at night when I can't fall asleep and I can play soothing stuff to help calm my brain down. The touch is way to bright and can cause lots of bad reactions due to light sensitivity - way too much blue light to trigger issues. The click wheel doesn't take so many moves to get to what I need.
Thank you to anyone that can help save my classic. medical bills are high and I can't afford to buy a new one. Two hours later, my classic still says do not disconnect and my computer does not recognize.
Thank you to any one for the ability to provide insight and troubleshooting.
pooped out.1. Try Resetting the iPod. Hold Select and Menu for 6-10 seconds - until you see the Apple Symbol.
2. Use iPod Updater to restore your iPod to factory settings.
See if those two steps clear up your problem.
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