HT3775 Quicktime is not opening my Mp4 files and I do not know why? Any suggestions?

Quicktime will not open my mp4 files and I do not know why. ANy suggestions? it happened after I upgraded to IOS 6. Not sure what to do. VLC program will open them but not Quicktime. I can't get them into Itunes either. Thanks!

Similar Messages

HT3775 I have a mac book pro and I can not open an MP4 file, this is disheartening

I can not play an MP4 file on my laptop and I have a mac book pro 13inch which I bought in 2012

That's weird. Do you have Quicktime or iTunes installed? Or any media program?

My firefox program open with other program and i don't know why

when i open firefox program another program (ie8) open in the place of firefox and i don't know why
and also i prefere to use firefox program
please help me
thanks
== This happened ==
Every time Firefox opened
== i open firefox ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; FunWebProducts; .NET CLR 2.0.50727; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; AskTbGLSV5/5.8.0.12217)

Have you read [[Links do not open in Firefox]]

JInternalFrame not opening in JAR file, but works when not in JAR

I have a folder that contains multiple .class files. I make all the class files into one jar file with this command:
jar cmf mainClass.txt myapplication.jar *.class
The mainClass.txt contains the following:
Main-Class: myapplication
class-path: myapplication.jar
The myapplication.class opens up a JDesktopPane inside a JFrame. It also contains a start menu, which again has elements that opens up misc JInternalFrames inside the JDesktopPane. The problem is this:
When I run the application from a .bat file, everything works fine. However, after making the JAR Executable file, everything works except 1 JInternalFrame. Now, the code for this JInternalFrame is far too much to post, so I'll have to ask as follows;
Are there any reason why a JInternalFrame would not work from inside a JAR Executable, but work when not in the JAR file? Especially when other JInternalFrames are working? What can make 1 JInternalFrame different from the others in this regard?

Perhaps the problem lies somewhere else.
Obviously if other JInternalFrames are working then there is a difference in the one missing internal frame that causes it not to show up.
My guess is that perhaps you are missing one or two classes in your JAR that are used by that JInternalFrame and that an exception is being thrown causing it not to show.
Double check the contents of your JAR and make sure that all the classes are present and that they are the right versions.

ADE is not opening my .ACSM files and not letting me DEAUTHORIZE

So I am trying to download an e-book from my university's library and am unable to open it on Digital Editions. I downloaded Abode Digital Editions as it was instructed to do so on my library website. So I downloaded the file and tried to open it on ADE but was met with "Error. Check Activation!" notification. After looking up online I tried everything from deauthorizing/reauthorizing, uninstalling, unblocking the files and downloading an older version and I restarted the computer too.
Nothing worked so I kept searching. Many users kept insisting that Ctrl+Shift+D worked for them and so I gave it a go another time but unfortunately, I find myself am unable to deauthorize. Because every time I time my password it says "Unable to Erase Authorization.
Please try after some time." Please I really need some help because I don't want to fail and the textbook prices are sky high.
Please and thank you! -hugs-

To all those who are using V 4.0.3 and are unable to de-authorize using the de-authorization window and keep getting the message , please try de-authorizing in the article mentioned in the below link:
Error "E_AUTH_NOT_READY" | Digital Editions
(step 5 if using mac and step 8 if using win are the important steps)
Important Note: Please DO NOT follow the steps mentioned in the link if you have authorized your computer with multiple ID's and you don't remember all the passwords. Following the steps mentioned in the above link will de-authorize all authorized accounts on your computer. So, do not proceed if you don't remember the password(s).

Have elements 7 downloaded on my computer. Tried to download lightroom 5 64-bit but it wouldn't download because I have Vista and not 7. Now my elements will not open. I click on it but nothing happens. Any suggestions.

Elements 7 will not open.

Try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

I can not open iphoto on my imac.. somebody knows why?

I have iphoto on my imac, but i cna`t use it anymore.. i can not open iphoto and i don`t know what happened?? Somebody know something about this problem?

With the lack of information this is only a guess: make a temporary, backup copy (if you don't already have a backup copy) of the library and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

Am getting message that scanner is not compatible with my macbook and to use twain software. Any suggestions?

Need help with downloading driver for scanner . Have HP M1005 MFP. Am getting message to use twain software. Any suggestions?

Your HP M1005 MFP all in one is too old and unsupported for 10.8.5
HP's site says that OS X 10.3 and 10.4 are supported. It does not, repeat, does NOT mention 10.5 much less newer.
Also there is no patch support for same on the last resort:
http://www.sane-project.org/sane-mfgs.html#Z-HEWLETT-PACKARD
Nothing on earth is as aggravating as twain drivers for scanners. Ive installed every make and model on PC and Mac, and theyre all hair-pulling-worthy.

Firefox will not start, will not open in safe mode, and still will not work after clean reinstall, Mac/OSX

One moment I was using Firefox the same as I always have. The only difference was that I changed the preferences to erase history when quitting Firefox. When trying to open the program again, it is immediately unresponsive. I attempted opening it in safe mode and a window will appear but never load, and Firefox remains unresponsive. I could not reset Firefox either. I deleted the application and re-downloaded Firefox, but it changed nothing. I am in OSX 10.7.4. Can anyone help?

Hello chillman4130, try to create a new profile(in case that you profile is corrupted), go (with closed firefox...... it is anyway) to /Applications/Utilities > Open the Terminal application > in the Terminal application, enter the following:
* /Applications/Firefox.app/Contents/MacOS/firefox-bin -p
Press Return
the above opens Profile Manager, if the profile manager open then see : [https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles#w_creating-a-profile Creating a profile]
then see: [https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile Recovering important data from an old profile]
http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
thank you

Safari not opening after software update, running slow. Rookie Mac user, any suggestions?

Is there a way to restore before update was installed?

Ok, got safari to open, start page is no longer automatically opening. When open a new tab, toolbar is missing address and search bar. When I go to customize the toolbar, the words"address and search" are there, but the bar is missing.

Links that should open in a new tab now open in new windows and I don't know why.

All of a sudden my Firefox browser has started opening links that would usually open in a new tab come up in a new window. "Open new windows in a new tab instead" is still selected as it has always been, and unless someone has changed a setting on my laptop without my knowing I am pretty sure that I have not made this change myself.

All of a sudden my Firefox browser has started opening links that would usually open in a new tab come up in a new window. "Open new windows in a new tab instead" is still selected as it has always been, and unless someone has changed a setting on my laptop without my knowing I am pretty sure that I have not made this change myself.

My iPhone 4 has been saying You do not have permission to access the requested resource whenever I try to watch one of the episodes I bought from iTunes. It will not let me watch them and I don't know why.

A few days ago I bought a season of the series Psych off of iTunes. I was able to watch the first bunch without a problem but now all of a sudden when I try to watch one it says "You do not have permission to access the requested resource". I tried restarting my phone but that do not help. I cleared up a lot of space on my phone as well. I have and iPhone 4 with the update of iOS 6.1.3.

Are you using the same Apple ID that the purchase was linked to? I had this issue with a shared device, and the other person had logged out of my ID and logged in with hers.
If it's the same ID, then try redownloading the purchase.

My Mac will not start up like normal and I don't knwo why

My iMac will not start up like normal and I don't know why. I tried to run Skype then nothing happend so I tried to restart my computer, but then it never loaded

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. The easiest way to deal with the problem is to boot from an external drive, or else to use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 9
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Repeat Step 9, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

HT3775 i can not get my mp4 file to play on quick time player

I can not get my mp4 file to play on quick time player

Contact the manufacturer of the motocycle system. Many systems are not compatible with iOS devices but work fine for the simple iPods.

After upgrade to 10.9.1 office for mac 2011 will not open most excel files.

After upgrade to 10.9.1 office for mac will not open most excel files. The files will open in open office. I have tried re-saving as excel file, no joy.
I have repaired permissions, no joy.
below are the results of EtreCheck scan.
Hardware Information:
          MacBook Pro (13-inch, Early 2011)
          MacBook Pro - model: MacBookPro8,1
          1 2.3 GHz Intel Core i5 CPU: 2 cores
          8 GB RAM
Video Information:
          Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
          OS X 10.9.1 (13B42) - Uptime: 5 days 3:45:14
Disk Information:
          Hitachi HTS545032B9A302 disk0 : (320.07 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 319.21 GB (64.84 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          OPTIARC DVD RW AD-5970H
USB Information:
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Inc. BRCM2070 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Kernel Extensions:
          org.virtualbox.kext.VBoxDrv          (4.1.2)
          org.virtualbox.kext.VBoxUSB          (4.1.2)
          com.logmein.driver.LogMeInSoundDriver          (1.0.3 - SDK 10.5)
Startup Items:
          VirtualBox: Path: /Library/StartupItems/VirtualBox
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [System] com.logmein.logmeinblanker.plist 3rd-Party support link
          [System] com.logmein.logmeinserver.plist 3rd-Party support link
          [System] com.logmein.raupdate.plist 3rd-Party support link
          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
          [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
          [System] com.sharpcast.xfsmond.plist 3rd-Party support link
          [System] com.teamviewer.teamviewer_service.plist 3rd-Party support link
          [System] com.zeobit.MacKeeper.AntiVirus.plist 3rd-Party support link
          [System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
Launch Agents:
          [System] com.logmein.LMILaunchAgentFixer.plist 3rd-Party support link
          [System] com.logmein.logmeingui.plist 3rd-Party support link
          [System] com.logmein.logmeinguiagent.plist 3rd-Party support link
          [System] com.logmein.logmeinguiagentatlogin.plist 3rd-Party support link
          [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
          [System] com.teamviewer.teamviewer.plist 3rd-Party support link
          [System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link
          [System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
          [not loaded] .dat0157.000 (hidden)/Users/fboyd3/Library/Application Support/Spotify/SpotifyWebHelper
          [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
          [not loaded] com.google.keystone.agent.plist 3rd-Party support link
          [not loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist 3rd-Party support link
          [not loaded] com.spotify.webhelper.plist 3rd-Party support link
          [not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
          [not loaded] org.virtualbox.vboxwebsrv.plist 3rd-Party support link
User Login Items:
          iTunesHelper
          GrowlHelperApp
          Alarm Clock
          Canon IJ Network Scanner Selector2
          Microsoft Database Daemon
          SugarSync Manager
          Neat
          LogMeIn
          Dropbox
          Spotify
          Spotify
          AdobeResourceSynchronizer
Internet Plug-ins:
          LogMeInSafari64: Version: 1.0.730 3rd-Party support link
          OVSHelper: Version: 1.0 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
          Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 3rd-Party support link
          AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
          AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 3rd-Party support link
          FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
          DivXBrowserPlugin: Version: 2.1 3rd-Party support link
          LogMeIn: Version: 1.0.730 3rd-Party support link
          Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
          iPhotoPhotocast: Version: 7.0 - SDK 10.8
          LogMeInSafari32: Version: 1.0.730 3rd-Party support link
          QuickTime Plugin: Version: 7.7.3
          AdobePDFViewer: Version: 11.0.03 - SDK 10.6 3rd-Party support link
          SharePointBrowserPlugin: Version: 14.3.4 - SDK 10.6 3rd-Party support link
          Silverlight: Version: 5.1.20125.0 - SDK 10.6 3rd-Party support link
          EPPEX Plugin: Version: 3.0.0.0 3rd-Party support link
          WidevineMediaTransformer: Version: (null) 3rd-Party support link
          JavaAppletPlugin: Version: Java 7 Update 25 Outdated! Update
Safari Extensions:
          DivX Plus Web Player HTML5 <video>: Version: 2.1.0.900
          Open in Internet Explorer: Version: 1.0
          ClickToPlugin: Version: 2.5.3
          DivX HiQ: Version: 2.1.0.900
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
          Move-Media-Player: Version: npmnqmp 071705000010 3rd-Party support link
          WebEx64: Version: 1.0 - SDK 10.6 3rd-Party support link
3rd Party Preference Panes:
          DivX 3rd-Party support link
          Flash Player 3rd-Party support link
          Flip4Mac WMV 3rd-Party support link
          Growl 3rd-Party support link
          Java 3rd-Party support link
Old Applications:
          Microsoft Language Register:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
          /Users/[redacted]/Library/Application Support/WebEx Folder/1326
                    Cisco WebEx Event Center:          Version: 1304.07.2811.0 - SDK 10.5 3rd-Party support link
                    convertpdf:          Version: 1.2 - SDK 10.5 3rd-Party support link
                    asannotation2:          Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
          Neat ADF Scanner 2008 10_5:          Version: 1.0.0.15 - SDK 10.5 3rd-Party support link
                    /Library/Image Capture/Devices/Neat ADF Scanner 2008 10_5.app
          SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
          /Users/[redacted]/Library/Application Support/WebEx Folder/1324
                    convertpdf:          Version: 1.2 - SDK 10.5 3rd-Party support link
                    Cisco WebEx Meeting Center:          Version: 1304.23.2811.0 - SDK 10.5 3rd-Party support link
                    asannotation2:          Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
                    atmsupload:          Version: 1209.12.2806.0 - SDK 10.5 3rd-Party support link
          Amazon MP3 Downloader:          Version: INFO_PLIST_VERSION - SDK 10.4 3rd-Party support link
          /Applications/Microsoft Office 2011
                    Microsoft PowerPoint:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Excel:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Outlook:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Word:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Document Connection:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
          Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
          /Applications/Microsoft Office 2011/Office
                    Microsoft Graph:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Database Utility:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Office Reminders:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Upload Center:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    My Day:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    SyncServicesAgent:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Open XML for Excel:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Alerts Daemon:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Database Daemon:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Chart Converter:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                    Microsoft Clip Gallery:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
          /Applications/iWork '09
          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
          /Library/Application Support/Microsoft/MERP2.0
                    Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                    Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
          /Users/[redacted]/Downloads
                    Install Spotify 7:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    Install Spotify 3:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    Install Spotify:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    Install Spotify 2:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    Install Spotify 4:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    Install Spotify 5:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    Install Spotify 6:          Version: 1.0 - SDK 10.5 3rd-Party support link
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
              97%          Microsoft Outlook
              16%          Google Chrome
               5%          WindowServer
               3%          Finder
               2%          EtreCheck
Top Processes by Memory:
          180 MB          Finder
          164 MB          soffice
          156 MB          mds_stores
          147 MB          Google Chrome
          131 MB          Numbers
Virtual Memory Information:
          928 MB          Free RAM
          2.59 GB          Active RAM
          1.22 GB          Inactive RAM
          1.57 GB          Wired RAM
          31.52 GB          Page-ins
          1.33 GB          Page-outs

Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper (v 2.8). Earlier versions than the one released in 2012 require more extensive work to uninstall all its components.
The effects of having actually used MacKeeper to do anything are a completely different matter. The fastest way to take an exquisitely designed and painstakingly engineered Mac and make it run like a steaming pile of dung is to install and use such ill-conceived "cleaning" or "security" products. This is just one example of a broad category of time- and money-wasters capable of causing damage that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Never install such junk on a Mac.
If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
Quit the MacKeeper app if it is running.
Open your Applications folder: Using the Finder's Go menu, select Applications.
Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
You will be asked to authenticate (twice):
You do not need to provide a reason for uninstalling it:
Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.

HT3775 Quicktime is not opening my Mp4 files and I do not know why? Any suggestions?

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