HT3775 The document "EK000011.AVI" could not be opened. A required codec isn't available.  Can anyone tell in very simple terms what I need to do?   I am trying to open video files to a mac

The document “EK000011.AVI” could not be opened. A required codec isn't available.  Can anyone tell in very simple terms what I need to do?   I am trying to open video files to a mac and the aformentioned message comes up

Download and install the free VLC: http://www.videolan.org/vlc/download-macosx.html
It runs a multitude of file formats.

Similar Messages

  • HT3775 I get the following message when trying to open an .avi downloaded from my video cam, need help, can not find the codec, thank you.The document "IMAG0026.AVI" could not be opened. A required codec isn't available.

    I get the following message when trying to open an .avi downloaded from my video cam, need help, can not find the codec, thank you. This is for Quicktime Player.
    "The document “IMAG0026.AVI” could not be opened. A required codec isn't available."

    Try Perian.
    http://perian.org/

  • HT3775 I recently upgraded my OS to Mountain Lion 10.8.2 and cannot open up .avi files now in Quicktime. I get this error message: The document "ANDREW_McD_MEDIA_VERSION.avi" could not be opened. A required codec isn't available.

    I recently upgraded my OS to Mountain Lion 10.8.2 and cannot open up .avi files now in Quicktime. These same files opened up with no problem prior to my upgrade.  Additionally, I had upgraded to the Pro version of Quicktime recently, but it appears I've retrograded back to the basic version, unexplainably.
    I get this error message: The document “ANDREW_McD_MEDIA_VERSION.avi” could not be opened. A required codec isn't available.

    Hi,
    I had exactly the same problem & found the answer here  https://discussions.apple.com/thread/3219982?start=0&tstart=0 . Download a program called Perian, very easy to download worked a treat. I wish all fixes were this easy - Debbie

  • HT3775 AVI files copied from PC to new iMac are not playing. Message is The document "Mural.avi" could not be opened. A required codec isn't available.  As far as I know I have the moist recent version of quicktime.  HELP!  Please.

    I cannot get the AVI files to play on my iMac.  They were copied over from the PC and I can see them but when trying to open them I get the message "The document “Mural.avi” could not be opened. A required codec isn't available."  As far as I know I have the most recent version og Qucktime.

    Try installing Perian or VLC. Some AVIs require a codec which simply isn't available for Mac OS X.
    (85018)

  • HT3775 When i import from camera i get the following on opening image (The document "IMAG0004.AVI" could not be opened. A required codec isn't available.) Any suggestions please.

    When i import from my camera and try to view the image i get the following message --(QuickTime Player can't open "IMAG0002.AVI" because a required codec isn't available.) Any information would help.

    http://perian.org
    Free (although no longer being developed).

  • HT3775 The document "20130326_MNTvsMexico.mov" could not be opened. A required codec isn't available.

    I go the error message...The document “20130326_MNTvsMexico.mov” could not be opened. A required codec isn't available.
    Can anyone help?

    There are a lot of third party codecs for QT http://www.apple.com/quicktime/resources/components.html
    Most of them are "payware" with no guarantee they'll actually do what they claim. I spent hundreds back in the days before QT10 and eventuallty found that EVERYTHING those purchased codecs do... can be done for FREE with VLC media player.

  • I downloaded Adobe Reader and cannot open PDF files, can anyone tell me why? or what I need to do.

    I am not able to open PDF files or documents.  Why?

    Here is my assessment, Claudio.  I know you are revered among your peers and it's very obvious that you live on these forums.  You have undoubtedly helped a lot of people and you will be rewarded in your afterlife for your endeavors here but here's a reality check for both you and Pat:
    What lesson did D.Call learn from you?  Likely the lesson was, don't post here or you'll be treated as an imbecile by some hotshot bitwhiz named Claudio Gonzalez.
    Did you not see that D.Call said s/he was an inexperienced computer user… and was obviously asking for elementary level assistance?  You were blinded by your belief that your knowledge and expertise is being wasted on anyone who isn’t forthcoming to your expectations.  I merely pointed out that if you think it's such a waste of your time, why dwell?  You should have left Graffiti to work with D.Call and headed off to another thread.  Surely there were other posts requiring your extreme level of higher intelligence.
    Think about this:  You don't like it when someone talks down to you as I have here, now do you?  No one does.  Right now as you read this my guess is you are fuming and likely trying to think of a way to smite me.  You can respond to this post in whatever tone or language you choose but I won't take offense.  I’ll be the bigger man… I promise I won't reply so you can have the last word.
    When you respond, see if you can take it up a notch and maybe even admit you made a mistake with your corkscrew remark.  I don't think you would ever risk being so disrespectful to D.Call, and most certainly, not to me or anyone else if we were face-to-face.  If you worked in my company, you would be fired for disrespecting my customers.
    By the way, do you and Pat have spell check ability?  If you do, you should use it.

  • HT3775 I have a bunch of .MOD files I cannot play from our Canon video cam. I tried renaming the files as MPEG or MOV, I get the message "The document "001.MPEG" could not be opened. A required codec isn't available." Any advice on getting these to play?

    I have a slew of .MOD files I cannot play from our Canon video cam. I tried renaming the files as MPEG or MOV, I get the message "The document “001.MPEG” could not be opened. A required codec isn't available." Any advice on getting these to play? Thanks!

    Try installing Perian or VLC. Some AVIs require a codec which simply isn't available for Mac OS X.
    (85018)

  • The document "Blank.template" could not be opened. in Pages

    I can not open any tempaltes in Pages from iWork on Macbook Pro.
    When I open pages. I can then pick a template. when I click that or any of the templates I get
    The document “Blank.template” could not be opened.
    I am new to the Mac world and trying to set up for my son to do homework. So please bear with me if I ask a lot of questions.
    I reloaded the software and still get the same reply. Any help to get it running would be a HUGE help.

    Mitch,
    See if you can run Pages successfully in another User account. If so, you have a corrupt PLIST file in the main user acount.
    I have a hunch that this is your problem since reloading the software didn't solve the problem. But, I have to ask if you may have moved Pages.app from where the installer put it.
    Jerry

  • The document "SpeechSynthesisServer.app" could not be opened because it is damaged or incomplete.

    I just upgraded from Mac OSX 10.6.8 to OSX 10.8.
    I logged into my account for the first time and had this error:
    The document “SpeechSynthesisServer.app” could not be opened because it is damaged or incomplete.
    From what I've been able to find, the SpeechSynthesisServer.app has to do with the Text-to-speech recognition.
    Initially, I was unable to get text-to-speech to work correctly.  But after I reset the key command, it worked.
    Is this something I should worry about?

    jfaughnan wrote:
    I think this bug may hit people whose user accounts have gone through a few versions of OS X AND are going directly from Snow Leopard to Mountain Lion. In my case my user account started out with 10.2 - so it's picked up some cruft.
    There are several items in my non-admin user Preferences:Users and Groups:User:Login Items that are not in my Admin account user including an item called SpeechSynthesisServer. It had a yellow warning triangle next to it and the data type was unrecognized.
    I removed it from Login Items, logged out, logged in, and the bug was gone.
    The LoginIn item is referencing a system app, that app is still present post upgrade:
    /System/Library/Frameworks/ApplicationServices.framework/Versions/A
    /Frameworks/SpeechSynthesis.framework/Versions/A.
    I suspect the app is still important. DON'T TOUCH ANYTHING IN SYSTEM/LIBRARY. Just leave it alone
    iTunesHelper was also on the one user's LoginItems and I removed it.
    I think there are a couple of bugs with the Login Item migration from SL to ML. For example, a disk image I mounted showed with a yellow icon too. I removed it, added it back in, and it was fine.
    Thanks jf.  That's helpful.
    I installed ML an hour or so ago, going from 10.6.8 to 10.8.2.  Having read quite a few comments I decided to take my time over this.
    ML downloaded fine. About half an hour maybe.  Installed itself then my iMac was restarted and, hey-presto, I'm back in business with a new OS. 
    Bit worried that my iMac was now rather sluggish, but not overly so because some kind person had posted on the App store that his Mac speeded back up after he had restarted.  This proved the case for me too.
    Went through all the set up screen re iCloud and App store.  All the while I noticed my external backup drive was very busy too. Must be using it as temporary space I thought to myself.
    Anyway, I decided that the first thing I should do is run Software Update.  I had several items that needed updating and whilst one of them was installing, that dreaded message that all you guys are talking about popped up.  I took a screen shot for later.
    https://dl.dropbox.com/u/11373233/MacDiscussions/SpeechSynth%202012-12-08%20at%2 016.05.39.png
    Not long after this my iMac's sceen turned black.  I assumed this was due to the screen saver cutting in.  It had done so about every 5 minutes during the time ML was downloading - apparently without causing a problem. I left it a while, then fired up the screen again.  Then I got a dreadful fright when a message came up full screen telling me my iMac had encountered a problem and it was having to restart! 
    I decided toplay it cool and let everything play through and let the Mac restart, see what happens. Turned out I was worrying unnecessaryily, all I needed to do was run Software Update again.  I downloaded the items individually this time, not all in one go like before.  All seems okay - at the moment.
    I still don't know what this SpeechSynthesisServer.app problem is.  Text to Speech still seems to work.  I wonder if it has anything to do with the new Voice recognition that I'm itching to try out. 
    Anyway, I'm leaving Voice recog alone for now until I'm more familiear with ML.
    "DON'T TOUCH ANYTHING IN SYSTEM/LIBRARY."  I notice that the Library is now hidden from us. Maybe what you say is the reason why?
    By the way, I think I worked out why my iMac was sluggish when I first fired up ML.  Spotlight was rebuilding it's database!
    Message was edited by: El Deanio

  • I am getting a message saying: "The document "nameofdocument.psd" could not be opened.

    I am getting a message saying: "The document "nameofdocument.psd" could not be opened. Photoshop cannot open files in the "Adobe Photoshop file" format.
    I get this message:
    1. When trying to open a .psd file from the hard drive
    2. As an attachment
    3. A linked InDesign file.
    I CAN open the files when IN Photoshop from the file menu.
    I'm running an iMac OS 10.7.5, 3ghz, 4gb
    Photoshop CS5
    Any help would be appreciated.

    Sounds like the OS has lost the list of what filetypes Photoshop can open.
    If only PSD is a problem, you can change it directly: http://www.bleepingcomputer.com/tutorials/reset-file-associations-on-your-mac/
    If it's many types, you need to clear the LaunchServices database: http://superuser.com/questions/20822/where-does-mac-os-x-store-file-association-informatio n

  • I'm trying to extract audio files from my OLYMPUS Digital Voice Recorder VN-6200PC I am getting this error whenever I try to play its file type on my MacBook Pro,"The document "VN622195.WMA" could not be opened. The movie's file format isn't recognized."

    I'm trying to extract audio files from my OLYMPUS Digital Voice Recorder VN-6200PC
    I am getting this error whenever I try to play its file type on my MacBook Pro,"The document “VN622195.WMA” could not be opened. The movie's file format isn't recognized."

    The mac has no native way to read .wma files (these are Windows Media Audio files).  Do a search on the internet for playing wma files on a mac.  You will find several links to solution (one is to use flip4mac).

  • Why is it that, "The document "Untitled.numbers" could not be saved." ?

    The new version of TextEdit (Version 1.7 (289.3)) can save files to our server shared folder (mini server, raid 1 array, 10.7.3) and save changes, Numbers can only save them the first time. After that
    The document “Untitled.numbers” could not be saved.
    Console errors like
    4/5/12 12:31:53.096 AM [0x0-0x46e46e].com.apple.iWork.Numbers: [ERROR] genstore_client_managed.c:GSClientManagedStorageCreate:299  Path "/Users/Me/Library/Autosave Information/85144DE8-E041-4514-BADE-FA63ED0FA3AF.genstore.noindex" passed to GSLibraryCreateClientManaged does not exist or is not a directory.
    4/5/12 12:31:53.096 AM Numbers: NSDocument could not create temporary version storage at file://localhost/Users/Me/Library/Autosave%20Information/85144DE8-E041-4514-BAD E-FA63ED0FA3AF.genstore.noindex. Here's the error:
    Error Domain=GSLibraryErrorDomain Code=2 "The operation couldn’t be completed. (GSLibraryErrorDomain error 2 - The supplied path does not exist.)" UserInfo=0x3397cb0 {NSDescription=The supplied path does not exist.}
    4/5/12 12:31:53.096 AM Numbers: NSFileVersion couldn't find the library for a file. URL: file://localhost/Volumes/Creek/Banking/Taxes/Taxes%202011/Untitled.numbers
    Tried
    Finder > (menu) Go > Go to Folder..., enter /Users/Me/Library/Autosave%20Information, got access denied
    Finder > (menu) Go > Go to Folder..., enter /Users/Me/Library and select the Autosave Information folder (denied flagged folder) and add myself to the permissions list with Get Info, click lock, password, +, Me from Users and Groups, Select, and...
    Now save works, but wait for much disk grinding
    This computer went from 10.6.8 and jumped to 10.7.3 and I had to split the RAID 1 array it started on to get the installation to restart and complete. Hints from the installer that some features would not be available (autorecover drive) didn't hit it would leave a folder crucial to operation of Apple's own software inaccessible.
    The path does exist, Panda.
    Why was that folder not accessible except to system? and hidden in the normally hidden /Users/X/Library for fun? with a nearly useless error?

    As far as I know, the AutoSave feature as it is treated by iWork apps is unable to work on networks.
    You must work on the local machine then copy the document to the network.
    I guess that this annoying feature will strike until the delivery of the lond waited major upgrade.
    Yvan KOENIG (VALLAURIS, France) jeudi 5 avril 2012
    iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.3
    My Box account  is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

  • The document "mpg" could not be opened. A required codec isn't available.

    I have loaded some home movies from my video camera and when I try to view these I receive the error message The document “filename:MPG” could not be opened. A required codec isn't available.
    I cannot seem to do anything with these files. I can view them on another PC. I have tried to add them to iTunes with no luck, and tried to install an add on for quicktime however it does not download.
    Any suggestions?

    Have you tried VideoLAN? It can often play videos that won't play with Quicktime.
    http://www.videolan.org/vlc/download-macosx.html

  • I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.

    I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.
    Help!
    Thanks, Mark

    Unfortunately, the error message gives no details about what codec might be missing or what it needs.
    If the file can't be opened in QT, it only means you cannot use the QT "Inspector" window to check what compression formats were used to create the file. It does not mean you can't use the Finder "Information" window to check on the compression formats or use a third party media information window (e.g., like VLC which will open many compression formats not supported natively by QT) to determine what kind of data is included in the MOV wrapper. If the file cannot be opened in any app, it is usually a good sign that the file itself is corrupted.
    It's a stupid error message. Apple should do better than that.
    Error trapping is quite extensive but there are still many areas which require human oversight. The message is telling you that either the container has a problem (e.g., not properly terminated, non-standard, or corrupted) or that one or more of the compression formats used is not supported by your current codec component configuration or that the data was encoded using non-standard settings or preferences not supported by QT or that the fourCC code does not match the data contained in the file or that there are timecode inconsistencies, etc., etc., etc. In short there are a near infinite number of possible problems for which it would be very difficult/nearly impossible to program error trapping depending on your sourcing of content and how you process it before it reaches the player app. Think of it like trying to play a BD disc in an DVD player.
    I'll call Apple support when I get a chance.
    Chances are good that they will end up sending you back here. In any case, it is often a good idea to post a sample file for examination by other QT users. At the very least, they should be able to tell you if the sample file will play on other systems which would indicate whether or not the file itself is bad and under the best of circumstances whould allow them to examing the file in detail for various common problems.

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