HT3867 My iPod touch isn't connecting to the wifi
When I try to connect to my school's wifi, with my iPod touch, it doesn't work. I have the correct password, username, etc., but when I choose to connect to the wifi, it always has the loading signal, and never actually connects. It doesn't show the checkmark that means you're connected. I also cannot connect to any Internet page cause it's obviously not connected. I've connected to the wifi before, but recently this has been happening.
Any ideas?
Does the iPod connect to other networks?
Do other devices now connect?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Similar Messages
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TS1398 My iPod touch won't connect to the wifi.?
So my iPod touch has been conecting to the internet perfectly these last few weeks, but i turned it on this morning and it would not connect to my home wifi at all. It connects to other wifi signals, and i can connect my laptop to my home wifi, but not my ipod? It constantly has a loading sign next to it even though i have full signal connection?
I have tried turning it off and on multiple times
I have tried turning the wifi connector on and off
I have reset my network settings
I have held the home button and lock button for ten seconds and restarted it
I "forgot" the wifi link and re added it with the password again
I don't want IOS7 and i can't download it without internet anyway
I dont know what else to do and im really starting to get annoyed
Help pleaseIt connects to other wifi signals, and i can connect my laptop to my home wifi, but not my ipod? It constantly has a loading sign next to it even though i have full signal connection? indicates a problem with your network.
Power off and then back on the router
Next try changing the security on the router. Start with no security (no password required) for a test.
- Restore from iCloud backup. It shuld not update to iOS 7See:
iOS: How to back up
- Restore to factory settings/new iOS device via iTunes. This will update a 5G to iOS 7
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My ipod touch isn't connecting to the internet???
The internet on my iPod touch has always worked, but today it's not connecting to anything. When I go to settings and then wi-fi it says it's connected to my internet but doesn't show at the top left bar and isn't working? I have tried turning it on and off, I've reset my network connection and have gone through the common wi-fi issues. This is really weird because it is actually connected to the internet but it's not working at all. Please help!
- Have you tried resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Haveyou powered off and thenback on your router?
- The troubleshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections -
My ipod touch won't connect to the wifi network?
Hello,
My ipod touch won't work upstairs in my house. It is a 32gb 3rd generation and you have to stand close to the router. My family has two other ipod touchs and both of them work up in my room. I need help on how to mak it so my iPod works. I have reset the network settings 5 times and I have restored it once. Neither of them work. I have had it since 2009 and i got the wifi router in February 2011. It worked until March break when I went to my friends house and my iPod wouldn't work unless I stood bside her laptop. there was 3 other iPod touchs that worked fne though. Can I get viruses on my iPod touch?? Please helpHere's how I solved my connection issues (I got this from doing online research):
Manually Configure Your Network: From DHCP tab, tap the STATIC tab at the top. You will be presented with 4 fields to fill in:
Field 1 is the IP Address. This address is for your iPod and it needs to be corret inorder to connect to the network. You need to know the address of your router in order to fill this field in. If you have a home network router, chances are your router address is something like 192.168.1.1 or 192.168.0.1 (you need to find this in your router's manual). Set your iPod's IP address to something like 192.168.X.150 (X= the 3rd number in your router's address).
Field 2 is the Subnet Mask. Most likely, your Subnet mask will be 255.255.255.0 (as long as your router's address begins with 192.168.X.X).
Field 3 is the Router Address. This address is given to you in your router's user manual. Some manufacturers even have it written on the bottom or back of the router itself. Most likely, it will be either 192.168.0.1 or 192.168.1.1 (confirm with your user manual). This address is also called the Default Gateway.
Field 4 is the DNS address. If the above fields are correctly set, these should be determined automatically. However, if they are not, you will need to get this (or these) address(es) from your Internet Service Provider. You may also obtain this information from http://opendns.com (free service).
When I first tried this procedure, I could only receive mail and not send. Later on, I could send but not receive. After a few calls to my ISP (they said they were having problems with the internet) and a lot of entering and re-entering the information, I finally gave up and early the next a.m. I input everything again and all of a sudden I was hooked up!
My ISP never could tell me why I couldn't get a connection.
P.S. The port I used was 25.
Good Luck! -
what do i do if my internet is wep and i need it to be wpa2 because my ipod touch 4th gen connects to the internet but when i click on safari or itunes it says safari cannot open the page because its not connected to the internet. i have contacted apple support and they said to change from wep to wpa2 but when i change it to wpa2 and type in password and connect on my laptop it says the saved setting on this computer for the network do not match the require ments of the network
My 2nd gen works fine with WPA2 and AES encryption.
You may need to go back and start over. Reset the router back to factory defaults, log on as the admin, set up security, DHCP, and make sure the IP address pool has enough IP addresses to lease to ALL of the computers/devices that will connect to that the router. -
As said in the question, my ipod touch will not connect to the newest version of itunes. When I plug it in, my compter recognizes that a device has been connected, yet it will not show up in itunes. I didn't have this problem until I just updated to the new itunes. Someone help please!
iOS: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows
It still could be cable or contacts in the iPod since different contacts/conductor are used for charging and data -
My iPod touch isn't appearing in the itunes menu. I have tried restarting it and I have the latest software, what shall I do?
Have yu looked here:
iOS: Device not recognized in iTunes for Mac OS X
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar -
Two of our ipod touches won't connect to the home wifi. They have done before. All other apple devices connect fine. They can see the wifi devices, appear to try to connect (the circle whirls around) but connection doesn't complete. Ideas please?
I have 2 of them that only connected for a day and then reset network settings and they connected again for a day now resetting network settings does not fix it either. My iphone used to work with my home network but after upgrading to the latest OS which is the same versions as the ipods it no longer works either. Acts the same as the ipods. It would seem that the latest tweeks to the OS is the problem with wifi connectivity.
-
My ipod touch will not connect to my wifi, what should i do?
My ipod touch will not connect to my wifi, what should I do?
- Reset the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
Do other devices successfully connect to the Internet?
Does the iPod successfully connect to other networks?
Does the iPod see the network(s)? -
IPOD TOUCH NOT STAYING CONNECTED TO MY WIFI!!!!
my ipod touch wont stay connected to my wifi but my wifi is perfectly good and works for everything else. what do i do??
I would try resetting your Router, leave it off for 30 seconds and then turn it on again.
It may be running alright on your computers because it hasn't had chance to drop the connection yet. So try doing this, once it has fully been reset try connecting again.
Also, if your wi-fi is password protected, try clearing the password and type it in again.
Hope this helps! -
TS1717 ipod touch will not connect to the itunes store
can some one tell my why the ipod touch will not connect to the itunes store - just says it can not connect.
Hello, rumisha.
Here is an article that will help you troubleshoot the connection to the iTunes store you are experiencing on your iPod Touch. Scroll to the section labeled Troubleshooting on an iPhone, iPad, or iPod touch. Attempt to connect to another wifi network to see if the issue persists as this could be the cause.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Also, check the date and time. I have attached a screen shot as this could cause an issue if not set correctly.
Cheers,
Jason H. -
Ipod Touch 16gb wont connect to my wifi anymore. Others can connect to mine and my Ipod can connect to all other locations except mine. It used to with no problem. I have restarted my Mac, my router and Ipod many times and nothing works. Help
My paper work for my linksys says WEP 64 bits. I've tried changing my IPOD to that and it will say put in password and when I do I get "invalid password" or can not connect. This has been in the last few weeks. I have researched this for the last 2 weeks, called apple and they said it's not my IPOD, called Linksys and they want to charge $30 to fix it. How do I change my router without totaly not messing it up?
-
My ipod touch will not connect to itunes store.. when downloading an app. message appears cannot connect to itunes store. resulting in failure of download
Try here:
Can't connect to the iTunes Store
It may be an Apple problem since ther has been other posts today wih the same problem. -
Ipod touch g4 not connecting to home wifi
Hi, I have an Ipod touch G4 has stopped connecting to my home wifi. i have typed the password carefully, turned my ipod on and off and reset the wifi network settings. my brothers ipod g2 can connect just fine though? I have a Netcomm super-G wireless gateway and version 4.3.3. I need some step-to-step help please!
- Try powering off and then back on your router.
- Reset your iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
-The troubleshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections -
Brand new iPod touch will not connect to home wifi
Monday I got a brand new iPod 4 to replace my previous one, as the home button had failed unexpectedly. The new iPod is working fine, running the latest iOS but when I try to connect our secure home wifi, it won't accept the password. We have reset the password and I've reset network settings. I'm so frustrated, because everything else connects to the wifi BUT my iPod will not take our correct password. What can I do? Should I take it back to Apple? I'm already annoyed by having to get a new iPod. The last one connected just fine but now this one won't.
Does the iPod connect to other networks?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings. done
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
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