HT3964 My iMac turns on and a white screen appears with the mac apple and the wheel just sits and spins for a long period of time. Any ideas?
My iMac turns on. A white screen appears, then a apple appears, then the wheel starts to turn but my computer never boots all the way on?
Please carefully read Apple's Gray screen appears during startup advice letter for steps on how to troubleshoot the issue.
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IPhoto opens and a white screen appears with no photos
Hi when I open iPhoto it appears on my screen but is white with no photos and then it shuts down. I was just using iphoto last night and everything worked fine. I have over several thousands of photos and do not want to lose them. I know the photos have not been deleted because I can find them on iMovie.
How can I fix iPhoto so it works properly without shutting down?Hello Twehrly,
It seems you are unable to access iPhoto due to it crashing. That would concern me as well. The following article provides some steps you may want to explore:
OS X Yosemite: If an app freezes or quits unexpectedly
There are several suggestions to try.
If the app is frozen, force quit the app. Click the app’s window, then choose Apple menu > Force Quit. You can also press Option-Command (⌘)-Esc, select the app, then click Force Quit.
When you force an app to quit, you may lose unsaved changes.
If the app quit, reopen it by clicking Reopen in the dialog that appears.
Restart your Mac. For more information, see Restart your Mac.
Read the app’s documentation to check if it’s compatible with your version of OS X.
Open another file in the app. There may be a problem with the original file.
Check for updates to your software.
Disconnect any peripheral devices you just connected (for example, a printer). They may not be compatible with your version of OS X.
Uninstall any app plug-ins or enhancements from other manufacturers.
If you recently updated the app or OS X, a plug-in or enhancement you installed may no longer be compatible.
Use Apple Diagnostics or Apple Hardware Test. These tools can tell you if hardware you installed, such as additional memory, is incompatible, improperly installed, or defective.
Restart your Mac in safe mode. For more information, see Restart your Mac in safe mode.
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D -
Hi can anyone help with a mac that had magnet put on it. I turned it on and then off but a white screen appears with a file with a question mark on it?
File icon with ? mark on it means it can't read from the hard drive. The hard drive is now wiped or bad. If just wiped then you will need to reinstall your operating system, OS X. If bad you will need to replace the drive.
Start with booting the computer from the OS X install DVD that came with your system. If the Mac came with Lion Pre-Installed then you use the Lion internet recovery system to reinstall (Hold down Command+r keys or Command+Option+r keys to boot the computer from over the internet to the Lion recovery HD system).
Good Luck. -
After allowing my iMac updating about 80 apps, the process did stop whilst installing new ver. Xcode jan. 2013 - the iMac did reset and a gray screen appears, with white letters: 0 space on Harddrive! It wasn't any sign the harddisk had not space enough, to complete the update - until the reset occours. For us and our little company a catastrophic event.
After inserting the original Snow Lepard Install Disk, the Diskmanager shows no error. No test shows any sign of error in Software. Freeing some of the empty space shows 12,5 Gb.
Perhaps this is a new kind of error happen with this combinations of the new versions of Apps and Xcode...?
Perhaps it's a know problem. I will be truely happy when finding a solution in this community.
Kindest Regards from ScandinaviaIf it's slow on startup it would be extensions loading or LaunchDaemons starting up.
You should have a look in:
/Library/LaunchDaemons
/Library/Extensions
You can count out anything in your home folder and it shouldn't put anything in /System as that's reserved for Apple. -
Why is does my apple run SLOW.you go to open a program and the circle thing just spins for a delayed period of time. You change from typing in a word doc and go to say email or internet and it takes several minutes to allow you open anything up. Like it is frozen. I have tried rebooting the computer and it works for a few minutes then gets stuck.
Which model iMac do you have?
How large is your HD and how much space do you have left?
Check out the following & do the necessary:
User Tip: Why is my computer slow?
What to do when your computer is too slow
Speeding up your Mac
OS X (10.6.6)
Use Software Update or the OS 10.6.8 combo update to update your OS. Also, update everything SU has to offer for your computer. When done, repair permissions and restart your computer. -
I am trying to export a pdf to word but the document keeps "loading " for a long period of time and won't complete?
Hi Jennee,
You're using the Save As > Microsoft Word command in Acrobat (and what version are you using)? At what point does the status bar in the lower-right corner hang up (Pre-processing, Recontructing, and so on)? What type of content is there in the PDF, and how large is it? Are you having Acrobat run OCR on the file as it converts (you can check this by clicking Settings in the Save As dialog box)? Do you have trouble saving other PDF files as Word documents?
A lot of questions, I know. But I need to know a bit more about the document to determine why it's hanging up on export.
Thanks
Sara -
I own a MacBook Pro laptop, an iPhone5 and an iPad mini with an itunes and apple account. I just purchased another iphone5 for my wife. What is the best way to sync and share iTunes music, iCal dates on her phone and my computer and devices? We don't need to sync and share contacts.
Jordans374 wrote:
Both are already synced to a windows laptop?
Move iTunes Library from PC to MAC
http://www.macworld.com/article/146958/2010/03/move_itunes_windows_mac.html -
I updated a couple days ago to OS x Maverick, everything on my Mac was working fine after update. But, Than today When I went to do stuff on my Mac it was frozen. So, I turned it off. When i turned it back on, the apple icon was on the screen and you can see that it was loading, but after several seconds it went to a white/grayish screen and a yellow triangle with an explanation mark popped up with a warning saying that "startup disk is full" i clicked okay and the warning went away but the white screen remained. I did do a Command R and pulled up the utility disk where I did repair disk, and than permission to repair, but it did not work. I think i need to erase some files and so forth, but I cant get past the white screen and into the desktop in order to do get to files to delete. Please help!
Thank youYou should never, EVER let a conputer hard drive get completely full, EVER!
With Macs and OS X, you shouldn't let the hard drive get below 15 GBs or less of free data space.
If it does, it's time for some hard drive housecleaning.
Follow some of my tips for cleaning out, deleting and archiving data from your Mac's internal hard drive.
Have you emptied your iMac's Trash icon in the Dock?
If you use iPhoto, iPhoto has its own trash that needs to be emptied, also.
If you store images in other locations other than iPhoto, then you will have to weed through these to determine what to archive and what to delete.
If you use Apple Mail app, Apple Mail also has its own trash area that needs to be emptied, too!
Delete any old or no longer needed emails and/or archive to disc, flash drives or external hard drive, older emails you want to save.
Look through your other Mailboxes and other Mail categories to see If there is other mail you can archive and/or delete.
Other things you can do to gain space.
Once you have around 15 GBs regained, do a search, download and install OmniDisk Sweeper.
This app will help you locate files that you can move/archive and/or delete from your system.
STAY AWAY FROM DELETING ANY FILES FROM OS X SYSTEM FOLDER!
Look through your Documents folder and delete any type of old useless type files like "Read Me" type files.
Again, archive to disc, flash drives, ext. hard drives or delete any old documents you no longer use or immediately need.
Look in your Applications folder, if you have applications you haven't used in a long time, if the app doesn't have a dedicated uninstaller, then you can simply drag it into the OS X Trash icon. IF the application has an uninstaller app, then use it to completely delete the app from your Mac.
Download an app called OnyX for your version of OS X.
When you install and launch it, let it do its initial automatic tests, then go to the cleaning and maintenance tabs and run the maintenance tabs that let OnyX clean out all web browser cache files, web browser histories, system cache files, delete old error log files.
Typically, iTunes and iPhoto libraries are the biggest users of HD space.
move these files/data off of your internal drive to the external hard drive and deleted off of the internal hard drive.
If you have any other large folders of personal data or projects, these should be archived or moved, also, to the optical discs, flash drives or external hard drive and then either archived to disc and/or deleted off your internal hard drive.
Good Luck! -
What do I do if the ipod froze and a white screen appeared?
My daughter was playing with her ipod touch 4th gen. She went to play te Jenga app and the screen froze. We tried to reboot but all it did was go to a white screen with a horizontal stripe down the middle. Any suggestions? It is only a month old.
iPod touch User Guide (For iOS 5.1 Software)
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I click on the firefox icon and a white screen appears and nothing else
Internet explorer works fine but Firefox has quit completely. I don't like internet explorer and would like to get my Firefox working again, The white screen will remain there forever. I tried reloading but a window appears and says I already have Firefox
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, #p#ly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating -
Can some people give me advice on how to fix my situation? My iMessage wasn't working yesterday so I turned it off and back on and it's said it was activating iMessage and now it is not logging in and it comes up with log in unsuccessful and I depend on iMessage back I use it on my iPhone an iPad and it doesn't let me use it on my iPad either.
It is probably still worth while taking it to an Apple store for a possible OOW replacement and let them make the decision, as it was broken before the OP took the back off.
See note below... -
I inserted a small cd in my imac not knowing it wasn't set up to accept them. Can't get it to eject. Any ideas how to get it out?
Look below my post for this:
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Pick one and click on it, (pick the ones with the green checkmark first) -
Hi I am Arka Dey. I am using a
Windows 8.1 64-bit single language Dell laptop. Recently I have installed an update to my Windows 8.1 (X-64) operating system from the "Windows Update" available in the "Control Panel" section of my laptop.
But from that very day when I installed the updates, my laptop started behaving weird sometimes.
The problem is while I am using my laptop, a
blue screen suddenly appears and it says, " Your PC has run into a problem and needs to be restarted." Along with it there is
written the following message: " You can later search for this online - Unexpected Kernel Mode Trap (Wdf01000.sys)".
After displaying this for a few seconds in the blue screen mode, my
laptop automatically restarts. This has been happening for sometime for the past few weeks. I do not understand the meaning of the message displayed in the blue screen and nor do I know the reason behind its occurrence. Please help me with
a solution to this irritating problem as I am not a student of computer related sciences and software technologies. Neither am I that tech savvy. So please do help me with a guide or set of instructions to solve this problem of mine. The detailed specifications
of my laptop are given as follows:-
System Information
OS Name Microsoft Windows 8.1 Single Language
Version 6.3.9600 Build 9600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DELL
System Manufacturer Dell Inc.
System Model Inspiron 5521
System Type x64-based PC
System SKU Inspiron 5521
Processor Intel(R) Core(TM) i7-3537U CPU @ 2.00GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Dell Inc. A11, 29-08-2013
SMBIOS Version 2.7
Embedded Controller Version 1.01
BIOS Mode UEFI
BaseBoard Manufacturer Dell Inc.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale India
Hardware Abstraction Layer Version = "6.3.9600.17031"
User Name DELL\Arka Dey
Time Zone India Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.88 GB
Available Physical Memory 5.08 GB
Total Virtual Memory 15.9 GB
Available Virtual Memory 12.6 GB
Page File Space 8.00 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions
Yes
Hyper-V - Virtualization Enabled in Firmware
Yes
Hyper-V - Data Execution Protection Yes
N.B. : If you need more specifications about hardwares then I can send them to you in later messages. Please help me.Hi roberto-
Yes, its a shame. I have also contacted lenovo support hoping that they can sort out this problem. However, first response from them was 'contact your internet service provider since internet connectivity goes down'! :-/ I am hoping I have been able to get through to them now at least about where the problem lies. I wonder if anyone has tried using the laptop with the same broadcom wireless adapter with some other version of OS (linux, windows 7 etc.) and whether they still face the same problem. I haven't tried that yet. If this is just an OS / driver issue I hope someone somewhere is working on a fix! If not, I guess the only other solution would be to get an external USB wifi adapter but that is not something one would want to do when you buy a brand new Lenovo laptop. This was a big let down for me.
-sag -
Please i tried everything but i cant, answer¡¡¡¡¡¡
I tried to turn off it, reboot it, conect it but the pc doesny recognize it, EVERYTHING¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡ PleaseI'm a little unclear regarding what you've already done so I'll start from the beginning.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
http://support.apple.com/kb/TS1538
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again. -
Plasma crashes and a white screen appear.
When I try shutdown computer this error appear:
Aplicativo: Área de trabalho do Plasma (plasma), sinal SIGSEGV
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[Thread debugging using libthread_db enabled]
[New Thread 0xb49d1720 (LWP 4160)]
[New Thread 0xb23ffb90 (LWP 4162)]
[New Thread 0xb2db2b90 (LWP 4161)]
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[KCrash handler]
#6 0x00000003 in ?? ()
#7 0xb650ed14 in QGraphicsWidget::event () from /usr/lib/libQtGui.so.4
#8 0xb5fa18d3 in QApplicationPrivate::notify_helper ()
from /usr/lib/libQtGui.so.4
#9 0xb5fa8fb2 in QApplication::notify () from /usr/lib/libQtGui.so.4
#10 0xb7a90184 in KApplication::notify () from /usr/lib/libkdeui.so.5
#11 0xb6b84a3a in QCoreApplication::notifyInternal ()
from /usr/lib/libQtCore.so.4
#12 0xb650f075 in QGraphicsWidget::sceneEvent () from /usr/lib/libQtGui.so.4
#13 0xb64ec598 in ?? () from /usr/lib/libQtGui.so.4
#14 0xb64ecf74 in QGraphicsScene::setFocusItem () from /usr/lib/libQtGui.so.4
#15 0xb64cc74e in QGraphicsItem::clearFocus () from /usr/lib/libQtGui.so.4
#16 0xb650df03 in QGraphicsWidget::~QGraphicsWidget ()
from /usr/lib/libQtGui.so.4
#17 0xb7f8a89d in Plasma::Applet::~Applet () from /usr/lib/libplasma.so.2
#18 0xb7fb30ea in Plasma::Containment::~Containment ()
from /usr/lib/libplasma.so.2
#19 0xb31f9df6 in Panel::~Panel ()
from /usr/lib/kde4/plasma_containment_panel.so
#20 0xb7fbce4a in Plasma::Corona::~Corona () from /usr/lib/libplasma.so.2
#21 0xb80a5b66 in DesktopCorona::~DesktopCorona ()
from /usr/lib/libkdeinit4_plasma.so
#22 0xb80b462e in PlasmaApp::cleanup () from /usr/lib/libkdeinit4_plasma.so
#23 0xb80b7477 in PlasmaApp::qt_metacall ()
from /usr/lib/libkdeinit4_plasma.so
#24 0xb6b97ee5 in QMetaObject::activate () from /usr/lib/libQtCore.so.4
#25 0xb6b98bf9 in QMetaObject::activate () from /usr/lib/libQtCore.so.4
#26 0xb6bcf78a in QCoreApplication::aboutToQuit ()
from /usr/lib/libQtCore.so.4
#27 0xb6b8588a in QCoreApplication::exec () from /usr/lib/libQtCore.so.4
#28 0xb5fa1784 in QApplication::exec () from /usr/lib/libQtGui.so.4
#29 0xb80a94ae in kdemain () from /usr/lib/libkdeinit4_plasma.so
#30 0x080487d6 in _start ()
#0 0xb80c2424 in __kernel_vsyscall ()
for me in reboot ou shutdown and for a friend in initialization and kde doesnt initialize cause screens becomes white.
this error happens with someone else?It happened to me when I selected compiz as a window manager. Regularly.
I am back to KWin now -- hasn't happened since.
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